Cruise, Disney & Inclusive Family Travel

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Joshua Mattis, Travel Agent in Toledo, OH

Joshua Mattis

Toledo, OH Travel Agent
Super Agent

Joshua Mattis

Toledo, OH

Mattis Travel, an independent agent with Archer Travel, a Travel Leaders Network Affiliate Agency
4.9
(15)
100% Recommended
Planning a deeply meaningful, historical trip to Poland—especially coordinating guided tours for sober, somber sites like the Auschwitz-Birkenau Memorial alongside regional travel—felt like a complex undertaking,... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Bahamas, United Kingdom, Turks and Caicos Islands, Dominican Republic, Italy

Interests:

Cruises, Family Vacations, LGBTQ+ Travel, Luxury Hotels, Special Needs

Suppliers:

Disney, Sandals and Beaches Resorts, Virgin Voyages, Riu Hotels, Inclusive Collection – World of Hyatt

About Me

Ocean breezes and sunshine
Ocean breezes and sunshine

I’m Josh, owner of Mattis Travel, and my approach is simple: “Travel planned around you — not around what’s typical.” I believe your vacation should reflect who you are, what you enjoy, and what you need to feel comfortable exploring the world.

I help couples, families, solo travelers, and multigenerational groups turn their vacation ideas into thoughtfully planned trips. Whether you know exactly where you want to go or only have a feeling in mind, I start by listening. You don’t need a finished itinerary or even a destination to reach out.

**Cruises, Disney & Time Together**

I focus on family cruise planning, Disney vacations, and trips that bring people together. I help travelers compare cruise lines, ships, cabins, and itineraries based on their interests, budget, and travel needs. I also help with excursions and arrangements before and after a cruise, so the planning extends beyond choosing a ship.For Disney vacations, I help families sort through resort options, park priorities, and the pace that works for their group. My goal is to help you make informed choices and enjoy the anticipation of your trip without feeling overwhelmed by every detail.I also plan romantic getaways, Caribbean resort vacations, and milestone celebrations. Anniversaries, honeymoons, birthdays, and long-awaited family trips deserve care that reflects the occasion.

**Inclusive Travel With Your Needs in Mind**

Accessible and sensory-friendly travel planning is an important part of my work. I welcome travelers of all backgrounds, abilities, and body types, including LGBTQ+ couples and families.I take time to understand mobility considerations, sensory preferences, and other needs that may shape your experience. That might mean researching accommodations, discussing transportation, exploring excursion options, or allowing for a more relaxed itinerary. I work with suppliers to clarify relevant accessibility details and requests so you can better assess whether an option fits your needs.For multigenerational trips, I consider the whole group. Different ages, interests, energy levels, and budgets can make planning complicated. I help find opportunities for shared experiences while leaving room for individual preferences and downtime.

**How I Work With You**

I begin with a conversation about your priorities: where you’d like to go, who’s traveling, your budget, and what would make the trip feel special. Then I research options, explain the differences, and help you choose a direction.My clients have trusted me with trips to Hawaii, Rome, Jamaica, and the Caribbean. Their feedback reflects what I value most: listening carefully, answering questions, staying responsive, and helping travelers feel organized and prepared. Whether I’m recommending that you reserve a rental car early or helping you select an excursion, I want my guidance to make a practical difference.What I love about the travel industry is the opportunity to turn uncertainty into excitement. A destination you’ve dreamed about can feel out of reach when you don’t know where to start. I enjoy helping you work through those questions and build a trip you can look forward to.

**Let’s Plan Your Next Adventure**

You deserve to feel heard throughout the planning process. Whether you’re considering your first cruise, a Disney vacation, an island getaway, or a celebration with the people you love, I’d be happy to help. Reach out to me at Mattis Travel, share your ideas, and let’s start planning around you.

REVIEWS

Rating: 4.9
15 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 15 reviews

A Powerful Journey Through History: 5/5 Stars for Joshua at Mattis Travel!
Reviewed By The Somber & Solemn Traveler - Fort Lauderdale | Traveled to Poland | Europe
Planning a deeply meaningful, historical trip to Poland—especially coordinating guided tours for sober, somber sites like the Auschwitz-Birkenau Memorial alongside regional travel—felt like a complex undertaking, but Joshua at Mattis Travel made the entire experience seamless, respectful, and perfectly paced. From our departure in Fort Lauderdale all the way through our stays in Krakow and Warsaw, every single detail was handled with precision. Navigating transatlantic flights out of South Florida was smooth and stress-free thanks to Joshua’s smart layover buffers, and our train connections between Polish cities went off without a hitch. The solemn tour of Auschwitz-Birkenau was handled with care; Joshua secured official licensed guides and entry passes well in advance, saving us long wait times and ensuring we had an educational, deeply moving visit. Beyond Auschwitz, the historical itinerary Joshua put together was outstanding—from exploring the historic Old Town in Krakow and Schindler's Enamel Factory to visiting World War II monuments and royal sites in Warsaw. Every hotel location was central, comfortable, and within easy walking distance of major landmarks, while all land transfers and train vouchers were pre-arranged and organized in our travel folder. Joshua at Mattis Travel turned a logistically demanding journey into a flawless, powerful trip of a lifetime, and I will definitely be relying on him for all my future travel planning!
Joshua Mattis responded
"Thank you so much for the thoughtful review, Jaxon! Planning a journey around such somber historical sites requires a balance of respect and precise logistics, so I'm honored I could make this experience seamless and meaningful for you. Handling the details from Fort Lauderdale flights to official site permits so you could focus on the trip was my top priority. It was a privilege to build this itinerary for you, and I look forward to working with you at Mattis Travel on your next trip!"
✓ I would recommend this agent to my family and friends.
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The Perfect Multigenerational All-Inclusive Getaway!
Reviewed By Dusty - Louisville, KY | Traveled to Punta Cana | Dominican Republic | Caribbean
oshua Mattis did a fantastic job planning our multigenerational family vacation to an all-inclusive resort in Punta Cana. Our group included different ages, activity levels, and accessibility needs, and Joshua made sure everyone had options that worked for them. He helped us choose a resort with comfortable accommodations, easy access around the property, family-friendly activities, and plenty of ways for everyone to enjoy the trip at their own pace. The planning process was smooth, organized, and much less stressful because of his attention to detail. Our family had an amazing time together, and we truly appreciated how thoughtful Joshua was in making sure no one felt left out. We would absolutely recommend him for multigenerational and accessible travel planning.
Joshua Mattis responded
"Thank you so much for the wonderful review, Dusty! Planning a multigenerational trip with varying accessibility needs and activity levels can certainly take a lot of coordination, so I’m thrilled everyone in the family had an amazing time in Punta Cana. Ensuring every single person felt comfortable, included, and free to enjoy the resort at their own pace was my top priority. It was a true pleasure working with your family, and I look forward to helping you plan your next group getaway!"
✓ I would recommend this agent to my family and friends.
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A Magical Disney Vacation!
Reviewed By Buggy - Wilmer, AL | Traveled to Walt Disney World | Florida | USA
Joshua Mattis made planning our Disney vacation so much easier and more enjoyable. He helped us sort through all the options, answered our questions, and made sure we felt prepared before our trip. From the hotel and park plans to the little details that can make Disney feel overwhelming, Joshua helped everything come together smoothly. We had an amazing time and created memories we’ll never forget. We truly appreciated his help and would absolutely recommend Joshua to anyone planning a Disney vacation!
Joshua Mattis responded
"Thank you so much for the wonderful review, Buggy! Disney vacations have so many moving parts, so I’m thrilled I could take the stress out of the planning and help your family create unforgettable memories. Ensuring you felt completely prepared before heading out from Wilmer was my top priority. It was a true pleasure working with you, and I’d love to help you plan your next magical getaway whenever you're ready!"
✓ I would recommend this agent to my family and friends.
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An Amazing Caribbean Cruise!
Reviewed By Michelle - Mobile, Al | Traveled to Caribbean
Joshua Mattis did an excellent job helping us plan our Caribbean cruise. He made the entire booking process easy and was always available to answer our questions along the way. He helped us choose the right cruise, cabin, and options for what we were looking for, and everything came together perfectly. We had an incredible vacation and were able to relax and enjoy every part of the trip without worrying about the details. We truly appreciated Joshua’s help and would absolutely recommend him to anyone looking to book a cruise or future vacation.
Joshua Mattis responded
"Thank you so much for the kind review, Michelle! Helping you choose the perfect Caribbean cruise and ideal cabin was an absolute pleasure. My goal is always to handle the details so you can completely relax and enjoy your vacation, so I’m thrilled everything came together seamlessly for you. I truly appreciate your recommendation and look forward to helping you and Paul plan your next amazing getaway!"
✓ I would recommend this agent to my family and friends.
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Coast-to-Coast Perfection
Reviewed By The West Coast Wiccan - Portland, OR | Traveled to Salem | Massachusetts | USA
Planning a cross-country trip from Oregon to New England can be a logistical headache, but working with Joshua at Mattis Travel made the entire process painless. From coordinating long-haul flights across time zones to securing hard-to-get activity passes in Salem, the structure of the trip was exceptionally well organized. Joshua mapped out a very clean flight itinerary from Portland to Boston Logan with effortless connection times, followed by straightforward directions straight into Salem. Our hotel was positioned directly in walkable downtown Salem. Not needing a rental car saved us tons of money and stress. Having pre-booked tickets for the Salem Witch Museum and local historical tours kept us out of massive lines and ensured we didn't miss out on sold-out events. While the logistics were solid, a heads-up on the sheer volume of peak-season foot traffic and advice on how early to line up for non-ticketed sites would have helped us schedule our days better. A few of the recommended dinner spots turned out to be tourist traps around the harbor. We ended up having much better dining experiences when we strayed off the main strip into local neighborhood spots. Bottomline, Joshua delivered a stress-free, memorable vacation from the Pacific Northwest to New England. Minor tweaks to the dining recommendations aside, I wouldn't hesitate to book through Joshua again for our next major getaway!
Joshua Mattis responded
"Thank you so much for the detailed review and feedback! I'm thrilled the cross-country flight connections, downtown Salem hotel, and pre-booked tour passes made your trip from Portland smooth and stress-free. I also really appreciate your constructive notes regarding peak-season crowds and local dining. I’m taking that to heart to refine future Salem itineraries with better crowd-pacing tips and local food spots. It was a pleasure planning this getaway, and I look forward to the next one! "
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
A Honeymoon Wishes Agent provides the only full service honeymoon registry for couples that expect a higher standard for their wedding.
Oceania Certified Specialist
Oceania Certified Specialist
Oceania Certified Travel Advisor
Oceania Certified Travel Advisor
Seacademy - Gold Certification
Seacademy - Gold Certification
Seacademy - Scarlet Certification
Seacademy - Scarlet Certification
Seacademy - Silver Certification
Seacademy - Silver Certification
Seacademy - Violet Certification
Seacademy - Violet Certification
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
AMResorts Master Agent
AMResorts Master Agent
Celebrity Learning Certification
Celebrity Learning Certification

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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