Celebrity Luxury an Unforgettable Experience
Reviewed By SarahF1996 - Winter Park, FL | Traveled to Caribbean Sea | At Sea | At Sea
Wow, where do I even start? My recent Celebrity Cruise was absolutely amazing, and I have Steve to thank for it! From the moment we stepped on board, it was pure bliss. Our ship felt like a floating luxury resort, with stunning views and delicious dining options that made every meal a treat! Steve helped us pick the perfect itinerary with just the right balance of relaxation and adventure. I was able to explore beautiful ports while knowing I had everything covered. Honestly, I’m never going back to planning my own travels – this was a game changer! If you’re considering a cruise, just let Steve handle it; you won’t regret it!
Steven Palmer responded
"Sarah, It was a great pleasure working to get the cruise scheduled for you and John! I am glad you had a blast and I look forward to working with you both in the future!"
✓ I would recommend this agent to my family and friends.
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Caribbean beach paradise!
Reviewed By SupaTrupa - Niagara Falls, NY | Traveled to Walt Disney World | Florida | USA
Steve planned our Disney trip to Caribbean Beach Resort, and wow, he nailed it! As a mom of two (kids 6 and 8), I was dreading the planning, but Steve took care of everything—reservations, itinerary, all of it. The resort was a blast: colorful, beachy vibes, and that Skyliner to Epcot was so handy. The kids went wild at the pirate pool! Steve’s plan mixed big rides like Big Thunder with chill stuff like meeting Mickey, so everyone was happy. Dinner at Banana Cabana? Yum, and the kids loved the vibe. His tips, like hitting parks early, saved us tons of waiting. When rain hit, Steve texted back fast with a new plan. It felt like he was right there with us, making sure we had fun. Our family’s still buzzing about it, and we’re already bugging Steve for our next trip. Total lifesaver!
Steven Palmer responded
"I am so glad you enjoyed not only the trip, but the resort as well!! I know its a fan favorite...and I knew it was perfect for you guys! I hope I get the chance to nail this one too!! Looking forward to seeing all the great pictures!!"
✓ I would recommend this agent to my family and friends.
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Always the best advice and service!
Reviewed By jo&rich4ever - Niagara Falls, NY | Traveled to Abaco | Bahamas | Caribbean
Steve has helped us plan many trips to places we have dreamed of adventuring to. His knowledge and advice are top notch and we love knowing that we can reach out to him at any time for help! His recommendations for accommodations as fabulous and we have been more than please with each stay. We even ventured to try a cruise and his support was amazing. Thanks Steve for helping us create the memories we have always dream about!
Steven Palmer responded
"Thank you for the great review! I am so happy that I can help you guys live out these dreams! I look forward to helping you plan more and more trips to check off these bucket list items!"
✓ I would recommend this agent to my family and friends.
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Great and attentive planning meetings!
Reviewed By Bob - Niagara Falls, NY | Traveled to Philadelphia | Pennsylvania | USA
Steve is a great agent, one who listens to what you want to do and really takes your preferences into consideration. He doesn't just give you the cookie cutter vacation. It always seemed like he was doing something specifically for us. We asked for restaurant recommendations based on our preference, and he delivered. We asked for hotel recommendations and again he delivered and then we asked for the best deal, and he kept us under our budget too...so again he delivered!
Steven Palmer responded
"I knew you would like that steakhouse!! So glad I was able to help and I look forward to planning many more trip for you guys! Thanks for the review!"
✓ I would recommend this agent to my family and friends.
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Steve is 5 stars in helping make your dream vacati
Reviewed By Chris - Las Vegas NV | Traveled to Orlando | Florida | USA
Steve listens to what you’re wanting in a dream vacation and he then provides his knowledge and shares his thoughts with you, that helps plan your dream vacation. Steve covers everything with you and even brings up details that you may not even be thinking about. Steve is a pleasure to work with and he always strives to find savings for you. He provided 5 star service.
Steven Palmer responded
"Thank you Chris, that is a wonderful review and I greatly appreciate it. It was a pleasure working with you also. I know you and Rachel had a great trip and I look forward to helping you plan many more!!"
✓ I would recommend this agent to my family and friends.
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Steve Made Our Disney Trip Unforgettable!
Reviewed By Jane - Dallas Tx | Traveled to Walt Disney World | Florida | USA
We just got back from an amazing Disney trip, and I can’t thank Steve, our travel agent, enough! He planned our stay at Port Orleans Riverside, and every detail was perfect. Steve listened to what we wanted—a cozy, family-friendly vibe—and nailed it with this resort. He booked our room in Alligator Bayou, snagged us great dining reservations (those beignets were a hit!), and even suggested the boat to Disney Springs for a fun evening out. His park itinerary saved us so much time, and when my daughter lost her toy, he coordinated with the resort to track it down. Steve’s quick responses and insider tips made everything stress-free. The only hiccup was a slight bus wait, but Steve had warned us to plan extra time. He’s passionate, organized, and genuinely cares about making your trip magical. We’re already planning our next adventure with him!
Steven Palmer responded
"What a memorable trip, for you and me! I remember trying to get the right phone numbers to the right cast members to track down that Stitch doll, but he's one of my favorites too, so I knew the pain Bella was dealing with! Can't wait to see what adventures you guys take on the next trip! Thanks for the great review!!"
✓ I would recommend this agent to my family and friends.
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Best cruise ever!
Reviewed By JB - FL | Traveled to Caribbean Sea | At Sea | At Sea
Steve takes care of the worry so you don’t have to! From start to finish, there is no detail he doesn’t consider.
Steven Palmer responded
"Thanks JB! I appreciate the review! I am glad to have had the opportunity to work with you guys and save you some $$ along the way! I look forward to us getting in the same cruise one of these times! "
✓ I would recommend this agent to my family and friends.
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Yacht Club on MSC is AWESOME!!!!
Reviewed By Matt - Tradition, FL | Traveled to Bahamas | Caribbean
We recently went on an MSC Cruise and Yacht Club is by far the best suite experience that we have had. We have sailed multiple club level cruise lines and Yacht Club was the best. Thanks for hooking it up Steve.
Steven Palmer responded
"I am so glad you and Amy enjoyed it! I was SURE it was just your style! I hope we can work together more to explore the other ships in the MSC world...the newest ship is here in the US! Thanks for the great review!!"
✓ I would recommend this agent to my family and friends.
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Awesome trip!
Reviewed By Kay - California, MD | Traveled to New York City | New York | USA
I recently met some friends in NYC and had to get some help with finding a hotel, Steve put me right in the middle of the action, about 3 blocks from Times Square! Loved that trip!!! Thank you Steve!!
Steven Palmer responded
"NYC is one of my favorite places! I like to give good recommendations there! I am so glad I made your trip awesome! Thank you so much for the great review, I look forward to working with you more in the future...Europe for the next girls trip?"
✓ I would recommend this agent to my family and friends.
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Virginia Beach was just ok, Travel agent was FANTA
Reviewed By Julie - Niagara Falls | Traveled to Virginia Beach | Virginia | USA
We took a family trip to Virgina Beach and I was thoroughly unimpressed with the area, it was just ok, seemed a little old and run down. However, our Travel Agent (Steve) let us know about a few local "hole-in-the wall" places(that were right up our alley!) and some great restaurants in the area that weren't advertised on anything we had looked at leading up to our trip. It was clear he had listed to my ideal family vacation and use some of what I said to give us ideas that we might like! We also had some not great weather, and he pointed us to a trampoline park and other indoor activities that we hadn't even researched. We expected sun and fun, having the ability to reach out and call or text someone who had been working behind the scenes to make sure we had the best vacation actually made it even more memorable! I will NEVER go to an unfamiliar location without the use of a Travel Agent!
Steven Palmer responded
"I am sorry that the destination didn't live up to your expectations, but I know we can get a good one nailed down next trip! Let me know when you are ready to start working on it and I will be happy to show you some things I have found for ya!"
✓ I would recommend this agent to my family and friends.
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Universal Adventure
Reviewed By Pete - Chesapeake, VA | Traveled to Orlando | Florida | USA
I just have to shout out Steve for making our Universal Studios Orlando trip absolutely epic! From the first call, Steve’s passion for travel and deep knowledge of Universal shone through. He listened to what we wanted—a mix of thrilling rides, Harry Potter magic, and some downtime—and built us a perfect plan that hit every mark.
Steve took care of everything: park tickets, Express Passes, a fantastic hotel just minutes from the parks, and even dining suggestions (the Butterbeer and Leaky Cauldron meal were highlights!). His insider tips, like the best times to hit rides like Hagrid’s Motorbike Adventure, saved us so much time. He checked in mid-trip to ensure we were having a blast, which made us feel so valued. Thanks to Steve, we were fully immersed in the Wizarding World and screaming on roller coasters without a single worry. He’s a travel wizard himself, and we’re already planning our next adventure with him!
Steven Palmer responded
"Pete, great review my friend, and I truly appreciate the kind words. It was easy to plan your trip because you were such a joy to communicate with! I am glad the kids had such a great trip! I loved seeing all the pictures, and I look forward to helping you plan so much more going forward!"
✓ I would recommend this agent to my family and friends.
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Romantic Mediterranean Cruise
Reviewed By Amber - California, MD | Traveled to Mediterranean | At Sea | At Sea
My husband and I recently returned from an exquisite Mediterranean cruise, and we owe every moment of its perfection to Steve’s unparalleled expertise as a travel agent. Planning a trip across multiple countries felt daunting, but Steve’s calm professionalism and deep knowledge put us at ease. He crafted a bespoke itinerary that balanced iconic destinations like Rome and Santorini with quieter gems, ensuring a rich yet relaxed experience.
From securing a stunning balcony cabin to arranging private guided tours and seamless transfers, Steve’s meticulous planning was flawless. His recommendations for onboard dining and cultural excursions elevated our trip to something truly special—sipping wine in Tuscany and exploring ancient ruins in Athens are memories we’ll treasure forever. Even when a minor flight delay arose, Steve resolved it swiftly, showcasing his dedication. For anyone seeking a sophisticated, stress-free cruise, Steve is simply the best. We’re already dreaming of our next va
Steven Palmer responded
"I am so glad I was able to make the trip special for you, stories like yours are exactly why I because a Travel professional. Thank you very much! And I look forward to making more of your dreams come true!!"
✓ I would recommend this agent to my family and friends.
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Magical Disney Cruise
Reviewed By Paula - Orlando, FL | Traveled to Orlando | Florida | USA
Wow, where do I even start with Steve’s incredible work planning our Disney Cruise?! As a busy mom, I was overwhelmed thinking about organizing a family vacation, but Steve made it an absolute breeze. From the moment we contacted him, he was bursting with enthusiasm and Disney expertise, helping us pick the perfect ship and itinerary for our kids (ages 6 and 9) and us parents.
Steve handled every detail—booking our stateroom, arranging character dining, and even suggesting the best shore excursions for our family. His tips on navigating the ship and making the most of onboard activities (like the AquaDuck slide!) were spot-on. The kids are still raving about meeting Captain Mickey, and we loved the Broadway-style shows. Steve’s proactive communication and personal check-ins during the cruise made us feel so cared for. Thanks to him, our family made memories we’ll cherish forever. Steve is our go-to for all future vacations—Disney or otherwise!
Steven Palmer responded
"Paula,
I know your family loved that Disney Cruise and I have so many more great suggestions for future family trips! Please let me know how I can be of any assistance in helping to Take More Vacations and Make More Memories!!"
✓ I would recommend this agent to my family and friends.
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Top Notch Experience!
Reviewed By SuzieQ - Orlando, Florida | Traveled to Caribbean Sea | At Sea | At Sea
We have used A Pair Of Ears Travel to book several cruises over the last year. Steve takes on all of the planning details and makes the entire process so easy! We basically just show up!!! No stress! He ensures all of our likes are considered and at this point, he knows those likes and takes care of everything! We have not had one hiccup!!! A Pair Of Ears Travel has spoiled me as far as vacation planning and I can’t imagine going back to doing my own leg work. I’ll be hitting the easy button (aka speed dial for Steve) for each vacation I’m thinking of taking!
Steven Palmer responded
"Thanks for the great review!!! And you know when I am on speed dial, I always answer the call! I am so glad we have been able to work together! I hope you enjoy the next one!! "
✓ I would recommend this agent to my family and friends.
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First ever cruise!
Reviewed By Peeps - Niagara Falls NY | Traveled to Bahamas | Caribbean
Flawless! Steve made sure everything was in place and even if I had a question all I had to do was text him and he would answer.
Steven Palmer responded
"Patti,
Thanks for the wonderful review! I appreciate you reaching out and trusting me to guide you on your first cruise! I loved the pictures and I hope to plan more for you and your family soon!!"
✓ I would recommend this agent to my family and friends.
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Outstanding professional
Reviewed By USNguy01 - Alexandria, VA | Traveled to Harrisburg | Pennsylvania | USA
Steve went above and beyond to ensure our trip was amazing. He had great recommendations and made himself readily available for questions.
Steven Palmer responded
"Thanks for the great review Nate! It was a pleasure to serve you and I look forward to planning more for you and your family!"
✓ I would recommend this agent to my family and friends.
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A magical dream trip!
Reviewed By Patk - Orlando, FL | Traveled to Walt Disney World | Florida | USA
I cannot recommend Steve enough for his exceptional service in planning our dream trip to Disney! From start to finish, everything was seamless and tailored to our needs. Steve took the time to understand our preferences, offering expert advice on park itineraries, dining reservations, and insider tips to maximize our experience. His attention to detail ensured we had the perfect balance of magic and relaxation, with no stress on our end.
Every aspect of the trip—flights, hotel, park tickets, and FastPass selections—was flawlessly organized. Steve even checked in during our trip to ensure everything was going smoothly! Thanks to his expertise, we made unforgettable memories, from meeting Mickey to enjoying the fireworks at Cinderella’s Castle. If you’re planning a Disney adventure, trust Steve to make it truly magical. We’re already looking forward to booking our next trip with him!
Steven Palmer responded
"Pat,
Thank you for your incredible review! Crafting magical Disney experiences is my passion, and I'm overjoyed we created the perfect trip for you. Your kind words mean the world to me. I can't wait to help you plan your next magical adventure!"
✓ I would recommend this agent to my family and friends.
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