Specialist in Purposeful Travel

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Lisa Colleen Carter, Travel Agent in Ottawa, ON

Lisa Colleen Carter

Ottawa, ON Travel Agent
Super Agent

Lisa Colleen Carter

Ottawa, ON

Intralingo Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(16)
100% Recommended
Amazing experience to work with Lisa, hands down the smoothest travel experience I've had. Lisa took care of all the details and then some! Very knowledgeable... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

South America, Peru, Mexico, Central America, Caribbean

Interests:

Groups, Literature, Culinary & Foodie, Sustainable Travel, Women's Travel

About Me

My partner Jon and I in Costa Rica
My partner Jon and I in Costa Rica

More than sightseeing. Travel with meaning.

Hello! I’m Lisa, and I help curious, thoughtful travelers explore the world through personalized journeys that prioritize authenticity, enrichment, and ease. I understand that you seek more than just a vacation; you want travel that supports local cultures and sustainable practices. 

After living in five countries and traveling to 38, I’ve learned that the most transformative travel happens when you move beyond the top-ten list. As a cultural connector, I act as your bridge to the heart and soul of a destination, ensuring you return home a little bit changed.

Why Work With Me?

Planning a truly enriching trip can feel onerous. When you partner with me, you gain a dedicated advocate and a stickler for detail who provides:

Exclusive Access. I leverage both my professional and personal networks to provide experiences that are exclusive, deeply local, and interactive.

Seamless Ease. I handle the logistical heavy lifting—from meticulous planning to real-time support while you are away—so you can stay present and active in the moment.

Meaningful Enrichment. Every itinerary is designed to foster a deep sense of place, ensuring your journey enriches both your life and the communities you visit.

What do I specialize in?

My expertise is rooted in a profound, lived connection to the places and types of travel I offer:

Peru: My Heart Home. Having lived in Peru for seven years, I’m a fluent Spanish speaker with hyper-local connections across the coast, highlands, and jungle. I design bespoke Peru itineraries that open doors to genuine experiences you simply won't find online and get a feel for the authentic rhythms of daily life there.

Latin America: Lived & Loved. With nearly a decade spent living and traveling in the region, I curate meaningful travel across Latin America—from Mexican ruins to the Andes mountains. I provide the high-touch, personalized assistance that experienced travelers require for a stress-free journey.

Small Groups: Connection in Community. I‘m a skilled facilitator and affinity group specialist. I help groups of aligned travelers step off the usual tourist path and into a more meaningful travel experience that fosters mutual understanding and collective discovery.

Ready to get out into the world and return home a little bit changed?

I’m a deep listener who believes travel is deeply personal. Whether you’re dreaming of an independent journey or joining a small group trip, I’m here to ensure your next adventure is as unique as you are.

Reach out to book a complimentary discovery call and let’s explore your next extraordinary travel adventure!

Additional Languages
Spanish

What my kind clients say

 "I knew that should something unexpected happen, Lisa was just a phone call or text away." -Raymond

"I wholeheartedly endorse [Lisa's] services to anyone seeking a skilled and reliable travel agent." -Jacquie

"We will happily use Lisa’s services again and share her info with friends!" -Chris & Brad

"[Lisa] was extremely helpful!" -Troy

"[Lisa] was very professional!" - Sweet pea

"I highly recommend Lisa to tailor your stay at your next destination." -Irene

REVIEWS

Rating: 5.0
16 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 16 reviews

Find your path Writing Retreat
Reviewed By Frankie007 - Malaga | Traveled to Spain | Europe
Amazing experience to work with Lisa, hands down the smoothest travel experience I've had. Lisa took care of all the details and then some! Very knowledgeable about the big and small stuff. What a joy to work with such a professional and total joy knowing that things were taken care of. Thank you!
✓ I would recommend this agent to my family and friends.
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A perfect balance!
Reviewed By Claudette - Ottawa, Ontario | Traveled to Spain | Europe
Lisa was host and organizer of this trip which was primarily a writing retreat, with a few days before and after the retreat week for sightseeing. She played both roles perfectly! First, as organizer, she arranged flights, buses, trains and transfers as well as hotels and retreat centres. I felt free to do any of the above myself, but why would I when she was so good at it?! Her communication with us (the retreat group) was clear about what we did need to do and the best way to do it, and what we could expect from her. After the organizing was complete, she was host as one of the facilitators at the retreat and on our sightseeing days. In both, she was to be able to balance leading and staying out of the way, with ease! The retreat, unlike many I looked at, was focussed on writing, with time for learning and insight, and lots of quiet time for writing. All this in a beautiful setting with delicious food and great company. Thank you Lisa!
✓ I would recommend this agent to my family and friends.
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The trip was great!
Reviewed By Ranger16 - Edinburgh, Belfast and area | Traveled to United Kingdom | Europe
Working with Lisa was great! I love the Tern app. It made everything easier. Being able to see everything about our different air flights. If on time, tracked our luggage and seats. Our hotels, B&B. Kept track of our dates where we were. Car rental easy pick up and drop off at the airport. The hotel Delta in Edinburgh was close to relatives. Easy access and close to the trams to downtown. Also close to the Gayle Centre. Did different walking tours of the city of Edinburgh. The hotel in Belfast was across from the Titanic experience also the hop on hop off bus was close for easy access. Ballykeel Farm was a great place and location. Very close to Kilkeel and the Mourne mountains. Hiking was great in the area. Anne was a great hostess. The Rest A While B&B was a great location near to the Giant’s Causeway. Hiking was very good and the views fantastic. Gail our host was very friendly and accommodating. Breakfast was very filling. Overall I’m very pleased how Lisa arranged and booked everything for us. I would definitely have her plan any big trips in the future.
✓ I would recommend this agent to my family and friends.
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Lisa made it all work!
Reviewed By Paul & Tory - Toronto, ON, Canada | Traveled to Ghana | Africa
We went to Ghana for 15 days. We had never been anywhere in Africa and needed a lot of help. Lisa connected us with everyone we needed to make the trip a great success. Besides the practical things needed to make a trip to an unfamiliar place work, Lisa added value for people like us who love cultural travel, by making her "library" available for good things to read and see before the trip, to prepare us culturally. She did an excellent job communicating with us and taking care of our concerns. We heartily recommend her services!
✓ I would recommend this agent to my family and friends.
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My present and future Travel Agent
Reviewed By M - Ottawa | Traveled to Europe
Lisa Colleen Carter provides personalized service with attention to detail and on-going support. She is professional and knowledgeable, and she has exceptional communication skills. Her suggestions saved time, avoided congested airports and stayed within budget. She adapted smoothly to my last-minute requests to change my itinerary. With my limited tech-skills, the Tern App she provides and the Roamless App she suggested were very helpful and user-friendly. Thank you Lisa. Michael
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Viking Expert
Viking Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Most Booked Destinations

  • Peru: 6 bookings
  • South America: 6 bookings
  • Caribbean: 2 bookings
  • Mexico: 1 booking

Destinations I've Visited

  • South America: 120 trips
  • Peru: 100 trips
  • Mexico: 100 trips
  • Caribbean: 5 trips

Client Testimonials

Amazing
Wow, you are amazing to have picked up on [my birthday]...and everything! Not sure if your ears have been ringing, but we have been bragging about you. It is so nice to be heading out on our trip and have everything taken care of and organized.
Carrie, BC
Care and Consideration
It was a lovely experience working with Lisa Colleen Carter on our trip to Jamaica. We are grateful for her care and consideration in targeting our priorities.
Chris T., Toronto, Ontario
Skilled and reliable travel agent
I am pleased to offer my highest recommendation for Lisa Colleen Carter, our travel agent. Throughout our experience, Lisa demonstrated exceptional service and professionalism. She expertly managed several changes to our travel plans, always responding promptly and ensuring that our needs were met with efficiency and care. Lisa’s dedication and attention to detail made our travel arrangements seamless and enjoyable. I wholeheartedly endorse her services to anyone seeking a skilled and reliable travel agent.
Jacquie W., Ottawa, Ontario
Best travel agent ever
Lisa Colleen Carter arranged two trips for us – one to Peru and another to Scotland. She did an excellent job, looking after all the details and bookings, found us airfare deals, and gave us a detailed itinerary with all information in one place that was accessible from my phone. Both trips went off without a hitch but I knew that should something unexpected happen, Lisa was just a phone call or text away. Her attention to detail is phenomenal and I could relax knowing she had done all the hard work for us! Best travel agent ever.
Wendy and Raymond M, Edmonton, Canada
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