Travel Planner Specializing in Disney Destinations

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Hailey Kelm-Thomas, Travel Agent in Talent, OR

Hailey Kelm-Thomas

Talent, OR Travel Agent
Super Agent

Hailey Kelm-Thomas

Talent, OR · 2 Years of Experience

Hailey Kelm-Thomas, an independent agent with Travelmation, a Travel Leaders Network Affiliate Agency
5.0
(60)
100% Recommended
Hailey was an absolute dream to work with and truly made our Disneyland trip magical from start to finish. She planned everything for my family with... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Disneyland, Walt Disney World

Interests:

Disney Vacations, Cruises, Adult Only

Suppliers:

Disneyland Resorts, Royal Caribbean, Aulani, A Disney Resort & Spa, Disney Cruise Line

About Me

Hi! I’m Hailey Kelm-Thomas, a full-service travel planner specializing exclusively in Disney Destinations-including Disneyland Resort in California, Walt Disney World in Florida, Aulani Resort in Hawaii, Disney Cruise Line sailings worldwide, and even guided group vacations through Adventures by Disney.

My goal is simple: to help families, couples, and solo travelers create stress-free, magical Disney vacations tailored to their needs-at absolutely no extra cost.What makes me different from other travel agents? I don’t just book trips. I offer concierge-style planning services, ensuring your vacation is not only smooth but also elevated with insider tips, personalized support, and real-time strategy. Think of me as your Disney bestie, Disney expert, and Disney problem-solver-all rolled into one.

My journey into this role began years ago as a passionate Disney fan and frequent traveler. After helping dozens of friends and family members plan their Disney trips just for fun, I realized how many people feel overwhelmed, confused, or burnt out trying to figure out park tickets, hotel options, dining reservations, and crowd strategies-especially with kids or large groups.

I became a professional travel planner so I could offer support, clarity, and ease to those navigating this experience.

Today, I travel to Disney destinations five or more times each year, staying on top of changing systems like Lightning Lane Multi Passes (formerly Genie+), individual attraction passes, dining rules, hotel refurbishments, show schedules, and seasonal promotions.

I also stay closely connected to updates from Disney’s travel partners and training programs, so the guidance I give you is timely, accurate, and experience-based.

And yes-my services are completely free to you when you book your vacation package through me. Planning a Disney vacation should feel exciting-not stressful. I’m here to be your partner every step of the way, making sure nothing slips through the cracks and that your time, money, and energy are all used wisely.

I want you to walk away from your trip thinking, “That was exactly what we needed.”

If you’re dreaming of a Disney getaway, I’d be honored to help you bring it to life. Let’s make some magic together.

“She Made My Life Easier!” – A Client’s Experience

A client once called me “gracious, prompt, and reassuring”—and that’s exactly the experience I aim to give every traveler. One busy mom shared that I immediately adapted to her needs, offered pros and cons when decisions came up, and never pressured her. When her father was hospitalized mid-planning, I took care of her MagicBand linking and key logistics so she could focus on her family. She knew she could reach out during travel and feel fully supported. Whether you need hands-on planning or just a trusted guide, I’m here to make your Disney vacation easy, magical, and tailored to you.

REVIEWS

Rating: 5.0
60 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 60 reviews

Absolutely Magical Experience Thanks to Hailey!
Reviewed By Heather R - Mesa, Arizona | Traveled to Disneyland | California | USA
Hailey was an absolute dream to work with and truly made our Disneyland trip magical from start to finish. She planned everything for my family with incredible attention to detail booking our hotel, scheduling multiple park days, helping us choose different parks, securing Lightning Passes, and explaining rides so we knew exactly what to expect. Every step felt seamless and completely stress-free. What really set Hailey apart was her availability and care. She was always just a text away and answered every single question we had even while we were in the parks. At one point, she noticed we hadn’t checked in yet because she was going to wait to add something to our que so we did not have it, yet another amazing thing she did! And reached out to make sure we were okay. That kind of attentiveness and genuine concern meant so much to us. She went above and beyond by securing us seats for a show while we were already in Disneyland, booking it in real time so we didn’t have to wait in line or deal with the queue at all. It honestly felt like having our own personal Disney concierge. Hailey is extremely polite, punctual, organized, and truly brings the Disney magic to life. Because of her, we were able to relax, enjoy our family time, and focus on making memories instead of worrying about logistics. If you’re planning a Disney trip and want it to be smooth, magical, and unforgettable, Hailey is the travel planner you need. I cannot recommend her highly enough. She is amazing at what she does, and we will absolutely be using her again.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
First Best Disney Trip!
Reviewed By Annamontalv - Dallas Texas | Traveled to Orlando | Florida | USA
As first-time Disney visitors, we had no idea how much planning went into a successful trip, but Hailey’s knowledge, patience, and dedication made all the difference. She truly cared about making sure our family had the best experience possible, and because of her, we were able to focus on making memories instead of worrying about the details.
✓ I would recommend this agent to my family and friends.
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We had so much fun!
Reviewed By Daniel Family - Texas | Traveled to Orlando | Florida | USA
We had an amazing experience planning our Disney World trip thanks to Hailey. She truly went above and beyond every step of the way. Not only did she help us plan everything perfectly, but she also took the time to search for discounts and helped us save money whenever possible. She was extremely knowledgeable about Disney and was able to book all of our requests with ease. Anytime we had questions, she responded quickly and was always helpful and patient. What really stood out was how much she genuinely cared about making sure we had a great trip. She even checked in with us during our vacation to make sure everything was going smoothly. I would recommend Hailey to family and friends. I actually recommend her to people that we met along the way back home.
✓ I would recommend this agent to my family and friends.
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Our memories from our trip will last for our lifet
Reviewed By Longtime Fan - Merced CA | Traveled to Anaheim | California | USA
Hailey was a huge help with the newest tech to help us older people with our trip. From the App to the MagicBands. She helped with a room upgrade to get us a spectacular view on the lush gardens at the Disneyland Hotel. We highly recommend her if you're heading to Disneyland. Keep the magic alive!
✓ I would recommend this agent to my family and friends.
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Very thankful for the help!
Reviewed By Listons5 - Anchorage, AK | Traveled to Anaheim | California | USA
I didn’t even know this service was available and it was essential for our first Disney Trip! Something that felt OVERWHELMING was much easier with Hailey’s help!
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
College of Disney Knowledge 2024

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

Reliving the Magic at Plaza Inn—My Favorite Disney

In 2022, I returned to Disneyland for the first time since I was a child- and I had no idea at the time that this trip would completely change the course of my life. That visit marked not only a return to the magic but the beginning of something entirely new: my passion for Disney travel planning. And one of the most defining moments of t...
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