Travel Planner Specializing in Disney Destinations

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Hailey Kelm-Thomas, Travel Agent in Seattle, WA

Hailey Kelm-Thomas

Seattle, WA Travel Agent
Super Agent

Hailey Kelm-Thomas

Seattle, WA · 2 Years of Experience

Hailey Kelm-Thomas, an independent agent with Travelmation, a Travel Leaders Network Affiliate Agency
5.0
(32)
100% Recommended
Hailey was an absolute dream to work with and truly made our Disneyland trip magical from start to finish. She planned everything for my family with... Read More >
About
Reviews
Certificates & Awards
My Places
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Areas of expertise

Destinations:

Disneyland, Walt Disney World

Interests:

Disney Vacations, Cruises, Adult Only

Suppliers:

Disneyland Resorts, Royal Caribbean, Aulani, A Disney Resort & Spa, Disney Cruise Line

About Me

Hi! I’m Hailey Kelm-Thomas, a full-service travel planner specializing exclusively in Disney Destinations-including Disneyland Resort in California, Walt Disney World in Florida, Aulani Resort in Hawaii, Disney Cruise Line sailings worldwide, and even guided group vacations through Adventures by Disney.

My goal is simple: to help families, couples, and solo travelers create stress-free, magical Disney vacations tailored to their needs-at absolutely no extra cost.What makes me different from other travel agents? I don’t just book trips. I offer concierge-style planning services, ensuring your vacation is not only smooth but also elevated with insider tips, personalized support, and real-time strategy. Think of me as your Disney bestie, Disney expert, and Disney problem-solver-all rolled into one.

My journey into this role began years ago as a passionate Disney fan and frequent traveler. After helping dozens of friends and family members plan their Disney trips just for fun, I realized how many people feel overwhelmed, confused, or burnt out trying to figure out park tickets, hotel options, dining reservations, and crowd strategies-especially with kids or large groups.

I became a professional travel planner so I could offer support, clarity, and ease to those navigating this experience.

Today, I travel to Disney destinations five or more times each year, staying on top of changing systems like Lightning Lane Multi Passes (formerly Genie+), individual attraction passes, dining rules, hotel refurbishments, show schedules, and seasonal promotions.

I also stay closely connected to updates from Disney’s travel partners and training programs, so the guidance I give you is timely, accurate, and experience-based.

And yes-my services are completely free to you when you book your vacation package through me. Planning a Disney vacation should feel exciting-not stressful. I’m here to be your partner every step of the way, making sure nothing slips through the cracks and that your time, money, and energy are all used wisely.

I want you to walk away from your trip thinking, “That was exactly what we needed.”

If you’re dreaming of a Disney getaway, I’d be honored to help you bring it to life. Let’s make some magic together.

“She Made My Life Easier!” – A Client’s Experience

A client once called me “gracious, prompt, and reassuring”—and that’s exactly the experience I aim to give every traveler. One busy mom shared that I immediately adapted to her needs, offered pros and cons when decisions came up, and never pressured her. When her father was hospitalized mid-planning, I took care of her MagicBand linking and key logistics so she could focus on her family. She knew she could reach out during travel and feel fully supported. Whether you need hands-on planning or just a trusted guide, I’m here to make your Disney vacation easy, magical, and tailored to you.

REVIEWS

Rating: 5.0
32 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 32 reviews

Absolutely Magical Experience Thanks to Hailey!
Reviewed By Heather R - Mesa, Arizona | Traveled to Disneyland | California | USA
Hailey was an absolute dream to work with and truly made our Disneyland trip magical from start to finish. She planned everything for my family with incredible attention to detail booking our hotel, scheduling multiple park days, helping us choose different parks, securing Lightning Passes, and explaining rides so we knew exactly what to expect. Every step felt seamless and completely stress-free. What really set Hailey apart was her availability and care. She was always just a text away and answered every single question we had even while we were in the parks. At one point, she noticed we hadn’t checked in yet because she was going to wait to add something to our que so we did not have it, yet another amazing thing she did! And reached out to make sure we were okay. That kind of attentiveness and genuine concern meant so much to us. She went above and beyond by securing us seats for a show while we were already in Disneyland, booking it in real time so we didn’t have to wait in line or deal with the queue at all. It honestly felt like having our own personal Disney concierge. Hailey is extremely polite, punctual, organized, and truly brings the Disney magic to life. Because of her, we were able to relax, enjoy our family time, and focus on making memories instead of worrying about logistics. If you’re planning a Disney trip and want it to be smooth, magical, and unforgettable, Hailey is the travel planner you need. I cannot recommend her highly enough. She is amazing at what she does, and we will absolutely be using her again.
✓ I would recommend this agent to my family and friends.
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Such a stress free trip!
Reviewed By The Andersons - Bakersfield, CA | Traveled to Disneyland | California | USA
I normally plan any family vacations and it can be so stressful having to look for hotels, deals, tickets for plans we want to do. Then having to deal with any hiccups if things change or don’t go as planned once we get to where we are going. It makes the family vacation not as fun after a while. But leaving all the planning to Hailey made everything so enjoyable! I got to enjoy the countdown, check in, all the plans and experiences we had lined up. I wasn’t dreading it like usual. I always made sure everything went right for the family but this time that was left to Hailey. She was only a call or text away while we were on the trip. If there was a question we thought of “Text Hailey!” Or “Call Hailey!” and she had a solution or answer. It was such a great experience having her plan everything for us. I’m not sure if I would plan any future vacations without her now haha! We actually reached out to her for our daughter’s upcoming birthday trip! We are grateful for Hailey and appreciates everything she does to prepare for our trip so that we can just enjoy it. Don’t want to stress over the tiny details? Then reach out to Hailey!
✓ I would recommend this agent to my family and friends.
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The most magical experience ever!
Reviewed By Michelle03 - El Paso | Traveled to Disneyland | California | USA
Hailey was amazing in guiding me every step of the way and always answering all of my questions and concerns. Planning our first trip to Disneyland/DCA seemed stressful because I had no idea what I was doing and Hailey made it so easy!
✓ I would recommend this agent to my family and friends.
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Amazing first trip to Disneyland!
Reviewed By Amanda T - Lockport, NY | Traveled to Disneyland | California | USA
This was our first trip to Disneyland and I was a bit nervous. I have planned trips to Disney World but had no experience with California. Hailey was extremely helpful for all parts of the process. She was extremely responsive to all my questions before the trip. She provided a lot of resources to help make our decisions easier. While we were at Disneyland, she helped us modified our plans when we realized we needed to adjust. Hailey did an amazing job and made our trip stress free! I would recommend Hailey to help with any trips you are planning in the future!
✓ I would recommend this agent to my family and friends.
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The BEST travel experience thanks to Hailey!
Reviewed By Glewis - Sacramento, CA | Traveled to Disneyland | California | USA
Hailey is AMAZING! She helped us plan the most magical family vacation for our family of four (kids ages 10 and 2), and we truly could not have done it without her. From start to finish, everything was seamless and stress-free. She was always available when we needed her, and even during our trip she helped us book Lightning Lanes and dining reservations, which was a total game changer. Traveling with kids can be overwhelming, but Hailey made it easy, smooth, and actually relaxing. We were able to just enjoy every moment and make unforgettable memories. I’ve already recommended her to all of my friends, and we will 100% be using her again for all future trips!
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

Royal Caribbean University - Bachelor of Adventure
Royal Caribbean University - Bachelor of Adventure
College of Disney Knowledge 2024

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
At Sea, At Sea
Booked It 2 Times
It was our best trip ever, Hailey made everything ...
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Must Do:
Must Sail the Sea with Disney Cruise Line
Anaheim, California, USA
Booked It 45 Times
Working with Hailey to plan our Disneyland trip ma...
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Must Do:
Must visit Disneyland Resort in Southern California
Orlando, Florida, USA
Booked It 4 Times
My husband is retiring and is a huge Rollercoaster...
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Must Do:
Must Visit Walt Disney World in Orlando Florida
Kapolei, Hawaii, Hawaii, USA
Booked It
Hailey was absolutely amazing! From the beginning ...
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Must Do:
Must stay at Disney Aulani Resort & Spa

My Travel Stories

Reliving the Magic at Plaza Inn—My Favorite Disney

In 2022, I returned to Disneyland for the first time since I was a child- and I had no idea at the time that this trip would completely change the course of my life. That visit marked not only a return to the magic but the beginning of something entirely new: my passion for Disney travel planning. And one of the most defining moments of t...
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