Elite Cruise Counselor

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Jim Mason, Travel Agent in O'Fallon, MO

Jim Mason

O'Fallon, MO Travel Agent

Jim Mason

O'Fallon, MO

The Cruise Planner, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
5.0
(42)
100% Recommended
Jim was fantastic to work with. Even though I ultimately did not get to go on the trip for unrelated reasons (Work scheduling), Jim made... Read More >
About
Reviews
Certificates & Awards

Areas of expertise

Destinations:

Jamaica, Dominican Republic, Cancun, Oahu Island, Rome

Interests:

Cruises, All Inclusive, Escorted Tours, Family Vacations, Military

Suppliers:

Royal Caribbean, Celebrity Cruises, Funjet Vacations, Viking

About Me

As an Elite Cruise Counselor, I have been cruising since 1986, and have been the Manager of our The Cruise Planner, LLC since 1998.  I absolutely treasure the experiences of working with all types of people from all walks of life.  Retirees have the time and the means to travel but need to choose their travels and tours wisely.  I understand, just because someone may be able to afford a trip, the trip must also have the value associated with the cost and it is my job to explain and ensure the value is there.

I personally have traveled with all ages of travelers from seniors to infants.  I truly love to hear the stories from my clients when they returned from their trip and the excitement in their voice telling me all about their experiences such as:

  • swimming with dolphins
  • snorkeling with sea turtles
  • visiting the most beautiful beaches in the world
  • seeing the Vatican or Sistine Chapel
  • visiting the Cliffs of Mohr in Ireland
  • exploring the Rain Forest in Costa Rica


In my travels, I have visited 12 Caribbean Islands, Alaska, Hawaii, and Costa Rica, 25 Cities in Europe, from Ireland, to London (UK), to the Baltic Capitals, the Amalfi Coast and Hong Kong.  Once I make it to Australia I will be able to say, "I have traveled around the world."

Traveling with families and teenagers is a true delight.  We did a group trip to Ireland using CIE Tours, and had 5 teenagers on a Motor coach with clients in their 70’s+.  The jokes that were told and the antics of the kids kept us in stiches the entire trip. 

I love group travel, the largest of our groups was 105 guests, the average group I work with is 30-40 guests.  It gives a great sense of pride and accomplishment, when all the hours and hard work results in happy travelers!

Testimonials

We were planning a cruise and another client recommended The Cruise Planner to us.  We had never used a travel agent up to that point, but were attracted to a one-stop shop for the trip.  After our first experience we would not use anyone else.  They are friends who will do whatever it takes to make our trip memorable and stress free. Kathleen from FL

Because of the jobs I have had (big, all consuming projects), time and convenience were always a problem.  We could count on The Cruise Planner to arrange a vacation and handle all of the details.  We have never considered another competitor.  Diane and Jim are thorough, responsive and fun to work with. The best part of w

REVIEWS

Rating: 5.0
42 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 42 reviews

Excellent Experience!
Reviewed By Tabin - New York | Traveled to Bahamas ~ Caribbean
Jim was fantastic to work with. Even though I ultimately did not get to go on the trip for unrelated reasons (Work scheduling), Jim made the entire process from inception to final cancellation extremely easy and painless.

He provided clear and concise instructions for the full process as well as kept in contact to make sure all of our needs were met including a full breakdown of packages and options to make our trip better!
Jim Mason responded
"Hello Tabin, thank you for your kind review. I am glad we met and exceeded your expectations. I look forward to hopefully working with you for the 2018 trip."
I would recommend this agent to my family and friends.
31 of 52 people found this review helpful. Was this review helpful to you?YES|NO
Best First Cruise
Reviewed By Obiwanshinoobie - Kent, England | Traveled to Orlando ~ Florida ~ USA
This was my first cruise and Jim couldn't have made it easier especially for someone flying over from the UK for it!

Cant wait to work with Jim again for Viewboat 2018
Jim Mason responded
"Sam, thank you for your kind words, I look forward to working with the ViewBoat 2018 Group!"
I would recommend this agent to my family and friends.
36 of 63 people found this review helpful. Was this review helpful to you?YES|NO
Easy and fun trip!
Reviewed By Natalie - Gainesville, FL | Traveled to Nassau ~ Bahamas ~ Caribbean
Great experience!
Jim Mason responded
"Thanks Natalie, I look forward to assisting you in the future."
I would recommend this agent to my family and friends.
33 of 59 people found this review helpful. Was this review helpful to you?YES|NO
Looking forward to our trip.
Reviewed By Durf - Downers Grove, IL | Traveled to Prague ~ Czech Republic ~ Europe
Jim was always ready to accept our questions and gave us answers quickly.
Jim Mason responded
"Dale, thank you for your kind words, you and your friends have been a pleasure to work with. I look forward to working with you on your future travels. "
I would recommend this agent to my family and friends.
28 of 53 people found this review helpful. Was this review helpful to you?YES|NO
My new wife and kids had a wonderful "familymoon."
Reviewed By billd - St. Peters, MO | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Jim is very professional and very easy to work with.

Bill Derrington
Jim Mason responded
"Thank you Bill, I look forward to assisting you with your future travels. "
I would recommend this agent to my family and friends.
27 of 52 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Elite Cruise Counselor
RCCL WOW Expert
Celebrity 5 STAR
Certified Sandals Specialist (unique vacations)