Wine tasting in Baja California
Reviewed By Jennifer - Waco, TX | Traveled to Baja ~ Baja California Sur ~ Mexico
Just had an amazing trip with my friends to celebrate my 35th birthday. I explained to Crystal that my friends and I aren't big partiers and wanted more of a classy type of trip. We all love wine (who doesn't lol) and she booked us at a winery resort in Baja California, Mexico. It was exaclty what I wanted to experience for my birthday- super cute, super classy, and great wine. Crystal is now my go to for all things travel!
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Incredible 50th Anniversary Trip
Reviewed By Cynthia - San Antonio, TX | Traveled to Turks and Caicos Islands ~ Caribbean
Where do I begin?! I needed help with planning my parents 50th Anniversary trip for a group of 24. I had no clue what I was doing and Crystal made it so easy for me. She found my family 3 private villas and each one was stunning and directly on the beach. My parents were beyond happy. I'm so grateful for all the work Crystal did for us. My husband and I will definitely plan our next trip with her.
✓ I would recommend this agent to my family and friends.
8 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Girls trip to Cabo!
Reviewed By Dana, Leslie, Tonya, Vanessa, Megan, and Kat - Chicago, IL | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
My friends and I had way too much fun! Crystal was fun to work with and she knew exactly the best place for our group to stay at in Cabo. The tequila cruise was our fav. We're ready to go back!!! Thanks Crystal =)
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Disney World Magic
Reviewed By Ashley & Family - Pensacola, FL | Traveled to Orlando ~ Florida ~ USA
Our family Disney World trip was perfect thanks to Crystal! We were a large size family group (6 adults and 8 kids) and needed accommodations to fit our family. Crystal immediately offered to quote us a private villa. She found us a gorgeous modern 6 bedroom villa in a resort style community very close to the park. The villa had everything we needed- heated pool, outdoor kitchen, super fun game room, and even Disney themed kids rooms with bunk beds. She even managed to get us a credit towards private chef services which we absolutely LOVED! The chef was great and the food was amazing (kids were full!). We had access to all the amenties in the community. There was a water park, restaurants, spa, gym and even included was a shuttle ride to the park. Thank you so much Crystal for making this a magical family trip!
✓ I would recommend this agent to my family and friends.
13 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Fab 50th Bday in Mexico
Reviewed By Diva - Grand Prairie, TX | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal did an amazing job with planning my 50th birthday celebration to Mexico. She managed to help me reserve a beautiful all inclusive resort for me, my husband and nine other couples. She went above and beyond to make sure I had the best room which came with butler service, a rooftop jacuzzi and unlimited views of the ocean. I had the best time ever and would do it all over again with Crystal's help (of course!). She really knows how to plan a celebration and I almost don't want to share her with anyone else, but I'm definitely going to recommend her to all my friends, neighbors, and family members.
✓ I would recommend this agent to my family and friends.
19 of 34 people found this review helpful. Was this review helpful to you?YES|NO
Perfect for everyone
Reviewed By Lillian - Austin, TX | Traveled to Barbados ~ Caribbean
Crystal is hands down professional, timely, reliable and overall compassionate. Our small group had two guests with special accommodation needs (service dogs). She went above and beyond to accommodate everyone. Thank you for all that you do!
✓ I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Stress free planning
Reviewed By The Mitchell's - Plano, TX | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
We truly appreciate Crystal for taking the time and arranging our vacation. We haven't traveled in over 5 years and it was long over due. Crystal really took out the stress of planning and she was very knowledgable about the islands. We took her advice and reserved the catamaran tour to spend the day in Barbuda and it was perfect. We're ready to retire there now.
✓ I would recommend this agent to my family and friends.
12 of 21 people found this review helpful. Was this review helpful to you?YES|NO
Amazing 25th Anniversary
Reviewed By Mr & Mrs Lane - Nashville, TN | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
I'm still in shock at how she managed to find us accommodations with a last minute trip. Crystal even found my husband and I a swim up suite! We enjoyed every minute of our trip! At first we didn't want to leave the resort due to covid concerns, but she encouraged us to do a private tour of the area. The tour was such an amazing experience which included lunch/drinks and our guide was hilarious. We honeslty can't thank her enough for everything she did for us.
✓ I would recommend this agent to my family and friends.
11 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Overy the top relaxation
Reviewed By Two Tired Doctors - Dallas, TX | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
I've always wanted to visit St. Lucia and Crystal helped us make it happen. She reserved us an amazing boutique hotel. It wasn't overcrowded and very relaxing. My husband and I really needed this trip. Thank you for all you do, Crystal.
✓ I would recommend this agent to my family and friends.
11 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Fun Family Time
Reviewed By Ruiz Family - Houston, TX | Traveled to Jamaica ~ Caribbean
Crystal was great! She recommended 3-4 tropical destinations for my family. I'm still shocked she managed to stay within our budget. We had a great time and the resort and food was perfect. We will recommend her to all our family and friends.
✓ I would recommend this agent to my family and friends.
11 of 19 people found this review helpful. Was this review helpful to you?YES|NO
We LOVE Costa Rica!
Reviewed By Mike - Richmond, VA | Traveled to Costa Rica ~ Central America
We've already booked 3 times with Crystal. I'm sure we're getting on her nerves (haha!), but she always recommends great places to stay and sightsee as well. This last trip was incredible! The views from our room were breathtaking and the service was top notch at our resort in Costa Rica.
✓ I would recommend this agent to my family and friends.
9 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Fun in the Sun
Reviewed By The Rivera Family - Grand Prairie, TX | Traveled to Puerto Rico ~ USA
Crystal - thank you for booking us the most beautiful resort. We had a great view of the pool and beach and the room was very nice and clean. The hotel had a casino, very nice bar and live band. We loved the ocean and the pool was a kid’s dream. Thank you so much! We could not have asked for a better hotel. We also got our jeep and it was needed in Puerto Rico! We had a great vacation and appreciate all of your help leading up to our vacation and during our vacation. Crystal has been very responsive and helpful. I appreciate you very much! Thank you!
✓ I would recommend this agent to my family and friends.
12 of 21 people found this review helpful. Was this review helpful to you?YES|NO
Girls trip done right!
Reviewed By Chantel - Birmingham, AL | Traveled to Costa Rica ~ Central America
I really hate putting together group trips, but I'm always the one chosen to do it. When I reached out to Crystal, she immediately calmed me and reassured me that she would handle everything. Not only did she manage to arrange flights, resort, excursions... she even gave us restaurant and nightlife recommendations. We had wayyy too much fun! Crystal was great and I can't wait to work with her again.
✓ I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Work Hard, Play Harder
Reviewed By Terrell - Plano, TX | Traveled to Belize ~ Central America
I had a scheduled work trip to Belize and wated to extend my stay for some much needed leisure time. Crystal made it all happen with no hesitation. It felt like she already knew what I wanted when I spoke with her. I had an amazing time. Ready to go again!
✓ I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Perfect Honeymoon in Cabo
Reviewed By Mr and Mrs C - Anderson, SC | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Crystal was amazing from start to finish. Every task and responsibility was completed in a timely fashion and with high attention to detail. Not to mention, the options she provided to us were perfect and our honeymoon to Cabo was exactly what we asked for!
✓ I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Private Villa in Dominican Republic
Reviewed By A Tribe called FUN!!! - San Antonio, TX | Traveled to Dominican Republic ~ Caribbean
She's so FAB!!! My tribe instantly fell in love with her from our Zoom call/consultation. Crystal did such a great job finding my group a private villa to accommodate everyone. We had so much fun. The chef was great and getting around to explore the area was amazing. Our yacht excursion was the best experience with really great food/drinks and snorkeling.
✓ I would recommend this agent to my family and friends.
12 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Bachelor Bros
Reviewed By Bros in Mexico - Conner and Bros - Fort Worth, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
I really like Crystal. She was so cool and patient with my bros. We were a group of 12 guys for a bachelor party. She got us a nice resort with parasailing, kayaking, and a fishing excursion. We had a great time. She's awesome!
✓ I would recommend this agent to my family and friends.
9 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Beautiful Natural Trip
Reviewed By Beth and Paige - Cincinnatti, OH | Traveled to Costa Rica ~ Central America
My best friend and I are nature lovers and wanted a trip that would be inclusive of all things natural. Talking to Crystal was so nice and she completely understood what we wanted. Our trip to Costa Rica was so amazing! Hiking thru the rainforest, the beautiful wildlife, ziplining and so much more. We are ready to plan our next trip to Belize! Thanks Crystal!
✓ I would recommend this agent to my family and friends.
7 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Adventure in Belize
Reviewed By Ryanne - Memphis, TN | Traveled to Belize ~ Central America
I loved everything Crystal put together for our trip to Belize. We were 3 couples. Our itinerary was packed with adventurous activites from diving into waterfalls, hiking in the rainforest, a cave tour, and even seeing the ruins. We had a great time!
✓ I would recommend this agent to my family and friends.
7 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Making memories
Reviewed By Rachel - Garland, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Listen, if you're looking for someone that is super dependable... I highly recommend Crystal. She's a great listener, she made sure we had everything we wanted for our trip. Good well done! We had a great time!
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
My 1st Solo Trip
Reviewed By Ana Maria - Irving, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
This was my 1st ever solo trip and Crystal made everything so easy for me. I was so nervous, but it felt like she was with me the whole time. She texted during the trip to check on me and I'm glad to have her as m y advisor. Thank you sooo much Crystal!!!
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Couples Getaway and Birthday Celebration
Reviewed By Mr. D - Atlanta, GA | Traveled to St. Lucia ~ Caribbean
Crystal Hay is awesome to work with! She is truly an expert travel agent, who is knowledgeable, professional, responsive, and accommodating of unique requests. After reaching out to Crystal just a few weeks before our trip to St. Lucia, she quickly created a plan with a variety of exquisite options to choose from ranging from flights to hotel/resort/lodging accommodations to transportation to dining options to excursions to special arrangements and surprises for a romantic birthday celebration. Crystal is an amazingly gifted travel agent and lifesaver, who made the daunting task of planning this last-minute trip to St. Lucia extremely easy for me!! I highly recommend Crystal Hay for your travel needs.
✓ I would recommend this agent to my family and friends.
9 of 17 people found this review helpful. Was this review helpful to you?YES|NO
Great food & Drinks
Reviewed By Dylan - Bakersfield, CA | Traveled to St. Lucia ~ Caribbean
Truly enjoyed our stay and the food was sooooo good! Crystal was great to work with, especially last minute. We're ready to go back!
✓ I would recommend this agent to my family and friends.
10 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Anniversary Getaway
Reviewed By Mr and Mrs Marshall - Fort Riley, KS | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
If you are looking for a tailor made experience were they greet you at the airport like you are a celebrity, get private transportation to your 5-star resort, have a view like the picture below and everything is all inclusive! Then you need to book with SC Travel Group ASAP! Seriously, this was our first trip out of the U.S and SC Travel made this a stress free experience. We literally told them the destination, how long we wanted to stay and that it was our anniversary. Everything else from booking flights, resort, and every other headache you would experience planning a trip yourself; they handled it efficiently. Hell, if we could give them 10- Stars, we would. They definitely have a returning customer with us!
✓ I would recommend this agent to my family and friends.
13 of 25 people found this review helpful. Was this review helpful to you?YES|NO
2025 Christmas Vaca
Reviewed By T - atlanta ga | Traveled to Dominican Republic | Caribbean
Wasn't sure where I wanted to go on my vacation. Crystal was great she gave me 3 suggestions and I picked the best option for my family. The hotel was amazing. I can't wait to go back to Paradisus Grand Cana
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best 40th Bday Trip
Reviewed By Brandi - Ft. Worth | Traveled to Cancun | Quintana Roo | Mexico
I was turning 40 this year and wanted to go to Cancun with my family and I came across Crystal and let me tell you she is the BEST!!!! I mean AMAZING and will recommend her to any and everyone!!!!!! She walked me through the whole process, very responsive and answered all my questions. Had not one issue at all. My 40th bday trip was absolutely FANTASTIC!
I got engaged on my bday and Crystal sent me and my fiancé a gift, which we were both truly thankful for and we will be having her to book our honeymoon.
Thank you again Crystal
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Experience
Reviewed By Golf guy - Arlington Tx | Traveled to Mexico ~ Mexico
Ms. Crystal is my agent for life. She's AWESOME.
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Caribbean Honeymoon
Reviewed By Brittany Savoy - Dallas, TX | Traveled to Negril ~ Jamaica ~ Caribbean
After my first chat with Crystal I knew my husband and I were in good hands! She is incredibly professional and literally tailored our trip to everything I wanted in a honeymoon. We got married in 2020 and waited until now to take our honeymoon, and the trip Crystal planned was worth the wait!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Much needed vacation
Reviewed By Jackson and Monica - Dallas, TX | Traveled to Costa Rica ~ Central America
I am so glad that I have someone to depend on like Crystal. I'm the worst person to plan a trip of any kind. I'm just way too busy. Crystal made planning our vacation so simple. The only think I had to do was give her my credit card and she took care of everything. Crystal was great to work with! I'll do again and very soon!
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
50th Anniversary Surprise
Reviewed By Drew - Houston, TX | Traveled to Turks and Caicos Islands ~ Caribbean
Crystal really helped me pull off a wonderful surprise for my parent's 50th wedding anniversary. I was so nervous that everything wasn't going to go as planned, but she was very clear in communication and very prompt. My parent's enjoyed their surprise to the fullest!
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Graduation Trip
Reviewed By Ramon - Garland, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
I wanted to put together something really special for my daughter's graduation trip. Crystal was so professional and gave us really great options. We had an aazing time and my daughter hasn't stop telling all her friends about our trip. We are already planning another trip with Crystal for the holidays. Thanks for everthing!
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Family Vacation in DR
Reviewed By Shaleena - Atlanta, GA | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Super easy to work with and she's very professional. I appreciate all of the time she put in to arraning out trip. Her planning fee was well worth it as I didn't have to do anything! I don't think I'll work with any other advisor from now on. Thank Crystal.
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Awesome, relaxing trip!
Reviewed By B Clifton - Grand Prairie, TX | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Crystal was very helpful in helping us decide where to go on vacation. She gave several ideas as well as pricing for each. She responded quickly when I had questions through email or text. We had a great time on our trip and I didn’t have to stress to plan it!
✓ I would recommend this agent to my family and friends.
10 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Family Fun in Riviera Maya
Reviewed By Simpson Family - Rockwall, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
Trying to plan a family trip is exhausting (especially with 4 kids under 10yrs) and Crystal helped us out. We really didn't know where or what we wanted and she made recommendations to help narrow down our decision. So thankful we decided to use an agent, it truly helps! Oh and the waterpark at our resort was exactly what we needed for the kids!!!
✓ I would recommend this agent to my family and friends.
11 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Well Taken Care Of
Reviewed By Mr & Mrs Thompson - Dallas, TX | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Crystal took such good care of us! She planned out everything for us from flights, transportation, and even a few tours. The one thing that stood out for me was the fact she checked on us during our trip, she even texted me to let me know there was an expected winter storm heading to our home area whereby our flight could be delayed or canceled and that she was ready to rearrange our trip if we needed an extra night at our resort. I've already recommended her to several family members and friends!!!
✓ I would recommend this agent to my family and friends.
9 of 18 people found this review helpful. Was this review helpful to you?YES|NO
40th Relaxing Birthday
Reviewed By Renee - Seattle, WA | Traveled to St. Maarten ~ St. Martin ~ Caribbean
I wanted a relaxing trip with my husband to celebrate his 40th birthday. We have 4 kids btw. I had searched so many tropical destinations and just wasn't sure where or what to do. Crystal gave me 3 options, she made it way too easy. We chose St. Martin because of the amazing resort. The trip was perfect! My husband has so much fun. Thank you Crystal for helping us!
✓ I would recommend this agent to my family and friends.
8 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Foodie Paradise
Reviewed By Kenneth - Chicago, IL | Traveled to St. Maarten ~ St. Martin ~ Caribbean
Had a great time in St. Maarten! Crystal gave us a list of recommended restaurants to try during our trip and they were all amazing! We are going to make this an annual trip from now on!
✓ I would recommend this agent to my family and friends.
4 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Relaxing in Bahamas
Reviewed By Cairo - Dallas, TX | Traveled to Bahamas ~ Caribbean
Very professional! Highly recommend! We called her while on vacation to start booking the next one. She's great!
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Swimming w/ pigs in the Bahamas
Reviewed By Daniel - St Louis, MO | Traveled to Bahamas ~ Caribbean
I contacted Crystal for a super last minute trip to celebrate my girlfriend's bday. Crystal was great! She was able to find us a really nice resort with good food. My girlfriend has always wanted to swim with the pigs and Crystal made it happen. Thanks for everything.
✓ I would recommend this agent to my family and friends.
10 of 21 people found this review helpful. Was this review helpful to you?YES|NO
Destination Wedding Bliss
Reviewed By The NEW Happy Couple - Shreveport, LA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I never thought to use a travel advisor to assist with a wedding, but I'm so glad I did. Crystal took so much stress off of us planning our destination wedding. I originally planned to have our wedding locally, but with concerns of covid and large crowds, we had to alter the plans. When I had my consultation with Crystal and explained that I wanted to plan a destination wedding within 5 months, I figured she would turn us away, but she didn't even hesitate to get started. In less than 72 hours she had three gorgeous all inclusive resorts and wedding quotes. I was shocked! From there, every part of the planning up until the time of the wedding went exactly as planned. She took care of our guests reservations with ease. Lastly, she's an EXPERT in passport services. Both my fiance and I needed passports- she gave us instructions on how to make an appointment to be seen in person at the Dallas office to have our passports issued the same day (I'm still blown away by all of this!).
✓ I would recommend this agent to my family and friends.
11 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon in paradise
Reviewed By Teresa - Houston, TX | Traveled to St. Lucia ~ Caribbean
Thank you Crystal for arraning our honeymoon! The resort, food, customer service, catamaran, snorkeling, and cultural tour was the best experience we ever had. We've already told our friends to book with her.
✓ I would recommend this agent to my family and friends.
2 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Vacation
Reviewed By Veronica - Fort Worth, TX | Traveled to Aruba ~ Caribbean
Very professional and resourceful. She was transparent with us from the start! We wanted a tropical destination, but we were only able to travel mid-late August due to work schedules. She informed us of the weather condistions and helped us find the right destination. So glad she knows her stuff! We had a great time and there were no interruptions of rain. Thank you, Crystal
✓ I would recommend this agent to my family and friends.
3 of 8 people found this review helpful. Was this review helpful to you?YES|NO
10 Year Anniversary in Paradise
Reviewed By Mr & Mrs Jacobson - Tulsa, OK | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
The most relaxing week of my entire life. My husband and I enjoyed celebrating our 10th year Anniversary in one of the most romantic islands in my opinion. We really enjoyed the sunset views from Shirley Heights and Sunday night BBQ party - the music and dancing was so much fun and the food was delicious. Crystal did such a great job mapping everything out for us.
✓ I would recommend this agent to my family and friends.
9 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Girls trip!!!
Reviewed By Tanya and the Ladiessss - Frisco, TX | Traveled to Bahamas ~ Caribbean
Crystal was fun and completely understood the assignment! She's my girl from now on. Thank you!!! We had so much fun!!!
✓ I would recommend this agent to my family and friends.
9 of 23 people found this review helpful. Was this review helpful to you?YES|NO
