Crystal Hay, Travel Agent in Grand Prairie, TX

Crystal Hay

Grand Prairie, TX Travel Agent
Super Agent

Crystal Hay

Grand Prairie, TX · 7 Years of Experience

SC Travel Group, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
5.0
(49)
100% Recommended
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!! Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Anguilla, Antigua & Barbuda, Belize, Cabo San Lucas, Caribbean

Interests:

Adventure, All Inclusive, Couples & Romance, Luxury, Luxury Cruises

Suppliers:

Delta Vacations, Funjet Vacations, Inclusive Collection – World of Hyatt, Sandals Resorts, Virgin Voyages

About Me

Caribbean | Central America | Mexico

Hello, and thank you for visiting my profile! I'm a wife, mom of two, and passionate travel advisor who loves helping others create unforgettable travel experiences. My goal is simple: listen to your needs, provide expert guidance, and take the stress out of planning so you can focus on enjoying your trip. From destination selection to final travel details, I customize every itinerary to fit your preferences. Ideally, all you'll need to do is pack your bags, arrive at the airport, and enjoy the journey! I believe great service creates lasting relationships, and I hope you'll be excited to share your experience with friends and family. Ready to get started? Schedule a complimentary 15-min consultation to discuss your travel goals, my planning services, fees, and whether we're a great fit. Follow SC Travel Group on Instagram: @sctravelgroup Please note: I specialize in trips planned at least 3+ months in advance and require all travelers to have a valid US passport.

My Travel Specialties

Family, Multi-gen groups, Couples Travel Expert

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Family, Multi-gen groups, Couples Travel Expert
Hello and welcome! I'm Crystal, founder of SC Travel Group, a full-service travel agency proudly serving clients since 2019. As a wife, mother of two, and passionate traveler, I understand that travel is more than just a vacation—it's an opportunity to reconnect, celebrate milestones, create memo...Read More ▶

Central America Expert - Costa Rica and Belize

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Central America Expert - Costa Rica and Belize
As a Central America travel specialist, I help travelers experience the incredible beauty, culture, adventure, and luxury that make this region one of the world's most rewarding destinations. From the lush rainforests of Costa Rica and the pristine beaches of Belize to the rich history of Guatema...Read More ▶

Mexican Carribean and Western Mexico Expert

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Mexican Carribean and Western Mexico Expert
As a dedicated Mexico travel specialist, I help travelers create unforgettable vacations throughout the Mexican Caribbean and Western Mexico. From the turquoise waters and luxury all-inclusive resorts of Cancun, Riviera Maya, Tulum, Cozumel, and Isla Mujeres to the vibrant coastal destinations of...Read More ▶

Caribbean Islands Expert

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Caribbean Islands Expert
As a Caribbean travel specialist, I help travelers discover the beauty, culture, and luxury of the Caribbean's most breathtaking islands. Whether you're dreaming of a romantic escape to Aruba, a family vacation in Jamaica, an all-inclusive resort in the Dominican Republic, a luxury getaway in Tur...Read More ▶

Premium Cruse Line Expert

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Premium Cruse Line Expert
As a premium cruise travel advisor, I specialize in creating unforgettable cruise vacations aboard some of the world’s most sought-after cruise lines, including Virgin Voyages, Celebrity Cruises, and Explora Journeys. Whether you are planning a romantic getaway, honeymoon cruise, anniversary cele...Read More ▶

Honeymoon and Anniversary Romance Expert

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Honeymoon and Anniversary Romance Expert
Looking for a trusted honeymoon travel advisor, romance travel specialist, or luxury vacation planner? I specialize in creating unforgettable travel experiences for couples celebrating life's most meaningful moments. Whether you're planning your dream honeymoon, a milestone anniversary, destinati...Read More ▶

REVIEWS

Rating: 5.0
49 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 49 reviews

Beyond what I expected!!! Ready for our next trip.
Reviewed By Nikki - Grand Prairie, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!!
✓ I would recommend this agent to my family and friends.
13 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Honeymoon
Reviewed By Mr and Mrs L - Dallas, TX | Traveled to St. Lucia ~ Caribbean
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
✓ I would recommend this agent to my family and friends.
17 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Last minute Disney trip turns EPIC!
Reviewed By Happy Kids = Happy Mommy - New Orleans, LA | Traveled to Orlando ~ Florida ~ USA
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
✓ I would recommend this agent to my family and friends.
10 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday Celebration Ever!
Reviewed By Destiny - Chicago, IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
I'm so happy that Crystal coordinated my 40th birthday celebration. We were 3 couples and wanted somewhere to relax and still have a few things to do. Our resort was gorgeous and intimate - they even brought out a steel drum band during my birthday dinner. The beach was the prettiest I've ever seen. Food was perfect and everyone both on and off the resort were super friendly. We have NO complaints at all!!!
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Mommy and Daughter Getaway
Reviewed By Two Exploring Ladies - Oklahoma City, OK | Traveled to Oahu Island ~ Hawaii ~ USA
Crystal, I hope you're reading this... THANK YOU! I contacted Crystal for a quick Mommy/Daughter trip to Hawaii. I wasn't looking for anything too over-the-top, but still an experience for us. Crystal understood what I was looking for and not to mention our daughters are the same age. She planned out our trip so easily. My daughter has raved to all her friends and now we're thinking this will be an annual thing.
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
AMResorts Master Agent
Hawaii Destination Specialist
Los Cabo Destination Specialist
Cayman Islands Destination Specialist
Antigua and Barbuda Destination Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Most Booked Destinations

  • Mexico: 246 bookings
  • Caribbean: 199 bookings
  • Central America: 172 bookings
  • Quintana Roo: 147 bookings
  • Costa Rica: 107 bookings

Destinations I've Visited

  • Mexico: 57 trips
  • USA: 46 trips
  • Quintana Roo: 45 trips
  • Caribbean: 24 trips
  • California: 24 trips

My Photo Albums and Videos

Monterey County, CA
View Album

    My Travel Stories

    Entrance to Dreams Vista Cancun

    Dreams Vista Cancun All-Inclusive

    My family and I absolutely LOVE AMR resorts which are now known as the Hyatt Inclusive collection. We stayed at many of their Secret properties (adult only) and have introduced our kids ages 6 & 10 to the Dreams properties. We've stayed at Dreams Playa Mujeres in 2019 and really enjoyed all of the restaurants and activities. Our kids favorite wa...
    Read more

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