Family, Multi-gen groups, Couples Travel Expert

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Crystal Hay, Travel Agent in Grand Prairie, TX

Crystal Hay

Grand Prairie, TX Travel Agent
Super Agent

Crystal Hay

Grand Prairie, TX · 7 Years of Experience

SC Travel Group, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
5.0
(49)
100% Recommended
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!! Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Cabo San Lucas, St. Lucia, Hawaii, Central America, Antigua & Barbuda

Interests:

Luxury, Couples & Romance, All Inclusive, Family Vacations, Adult Only

Suppliers:

Inclusive Collection – World of Hyatt, Funjet Vacations, Viator, Marriott Hotels, Sandals and Beaches Resorts

About Me

Hello and welcome! I'm Crystal, founder of SC Travel Group, a full-service travel agency proudly serving clients since 2019. As a wife, mother of two, and passionate traveler, I understand that travel is more than just a vacation—it's an opportunity to reconnect, celebrate milestones, create memories, and experience the world with the people who matter most.My mission is to provide personalized travel planning and exceptional service from the moment you begin dreaming about your trip until you return home. I take the stress out of vacation planning by listening to your needs, providing expert recommendations, and designing customized travel experiences tailored to your goals, preferences, and budget.I specialize in vacations throughout the Mexican Caribbean, Caribbean Islands, Central America, and U.S. Territories, including popular destinations such as Cancun, Riviera Maya, Tulum, Jamaica, Aruba, St. Lucia, the Dominican Republic, Costa Rica, Belize, Puerto Rico, and the U.S. Virgin Islands. Whether you're looking for an all-inclusive resort, beachfront escape, cultural adventure, luxury getaway, or select cruise vacation, I help match you with the destination and experience that best fits your travel style.My expertise includes family vacations, multi-generational travel, couples getaways, honeymoons, anniversary trips, social groups, celebration travel, and select cruise lines. From coordinating complex group travel arrangements to planning romantic escapes and family adventures, I work diligently to ensure every detail is thoughtfully managed so you can focus on enjoying your vacation.In today's world of online booking engines and endless travel information, having a dedicated travel advisor provides valuable expertise, personalized guidance, and ongoing support before, during, and after your trip. My clients appreciate having a trusted travel professional who advocates for their needs, saves them time, and helps them make informed travel decisions.If you're looking for a travel advisor specializing in Caribbean vacations, Mexico travel, all-inclusive resorts, family travel, group travel, honeymoon planning, anniversary travel, or cruise vacations, I would love the opportunity to help you create your next unforgettable experience. I work best with travelers planning at least three months in advance and require a valid passport for all international travel. I look forward to helping you turn your travel dreams into lasting memories.

REVIEWS

Rating: 5.0
49 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 49 reviews

Beyond what I expected!!! Ready for our next trip.
Reviewed By Nikki - Grand Prairie, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!!
✓ I would recommend this agent to my family and friends.
13 of 19 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Honeymoon
Reviewed By Mr and Mrs L - Dallas, TX | Traveled to St. Lucia ~ Caribbean
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
✓ I would recommend this agent to my family and friends.
17 of 28 people found this review helpful. Was this review helpful to you?YES|NO
Last minute Disney trip turns EPIC!
Reviewed By Happy Kids = Happy Mommy - New Orleans, LA | Traveled to Orlando ~ Florida ~ USA
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
✓ I would recommend this agent to my family and friends.
10 of 15 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday Celebration Ever!
Reviewed By Destiny - Chicago, IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
I'm so happy that Crystal coordinated my 40th birthday celebration. We were 3 couples and wanted somewhere to relax and still have a few things to do. Our resort was gorgeous and intimate - they even brought out a steel drum band during my birthday dinner. The beach was the prettiest I've ever seen. Food was perfect and everyone both on and off the resort were super friendly. We have NO complaints at all!!!
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Mommy and Daughter Getaway
Reviewed By Two Exploring Ladies - Oklahoma City, OK | Traveled to Oahu Island ~ Hawaii ~ USA
Crystal, I hope you're reading this... THANK YOU! I contacted Crystal for a quick Mommy/Daughter trip to Hawaii. I wasn't looking for anything too over-the-top, but still an experience for us. Crystal understood what I was looking for and not to mention our daughters are the same age. She planned out our trip so easily. My daughter has raved to all her friends and now we're thinking this will be an annual thing.
✓ I would recommend this agent to my family and friends.
11 of 18 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
AMResorts Master Agent
Hawaii Destination Specialist
Los Cabo Destination Specialist
Cayman Islands Destination Specialist
Antigua and Barbuda Destination Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Most Booked Destinations

  • Central America: 172 bookings
  • St. Lucia: 37 bookings
  • Cabo San Lucas, Baja California Sur: 22 bookings
  • Antigua & Barbuda: 7 bookings

Destinations I've Visited

  • St. Lucia: 5 trips
  • Central America: 5 trips

My Travel Stories

Entrance to Dreams Vista Cancun

Dreams Vista Cancun All-Inclusive

My family and I absolutely LOVE AMR resorts which are now known as the Hyatt Inclusive collection. We stayed at many of their Secret properties (adult only) and have introduced our kids ages 6 & 10 to the Dreams properties. We've stayed at Dreams Playa Mujeres in 2019 and really enjoyed all of the restaurants and activities. Our kids favorite wa...
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