Group Travel & Custom Holiday Expert

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Laurence Pinckney, Travel Agent in New York, NY

Laurence Pinckney

New York, NY Travel Agent
Super Agent

Laurence Pinckney

New York, NY · 17 Years of Experience

Zenbiz Travel, LLC, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
5.0
(176)
99% Recommended
Working with Laurence for our Dubai trip was pure excellence! During our stay in Dubai, my mobile phone wasn't working correctly, I reached out to... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

South Africa, Dominican Republic, St. Martin, Brazil, Paris

Interests:

Groups, Cruises, All Inclusive, Villas, Couples & Romance

Suppliers:

Funjet Vacations, MSC Cruises, Disney Cruise Line

About Me

Balance Life With Leisure
Balance Life With Leisure

Some journeys change you forever. Mine began at six years old when I boarded a steam train from Philadelphia to New York City and checked into the legendary Hotel Astor. I still remember the excitement of that trip—the sound of the locomotive, the elegance of the hotel, and the realization that there was a world far bigger than the one I knew. That feeling never left me.

Today, my greatest privilege is helping others experience that same sense of wonder. I believe travel isn’t just about taking a vacation—it’s about broadening your perspective, creating unforgettable memories, and returning home with stories you’ll tell for years to come.

For nearly four decades, I’ve dedicated my career to designing exceptional travel experiences. Along the way, I’ve been honored to become one of only six inductees into the KHM Travel Hall of Fame and earn designation as a KHM Pinnacle Agent. I currently serve on the KHM Travel Advisory Board and the Northstar Black Travel Advisory Board, and I’m proud to be a member of the Association of Black Travel Professionals. My travel expertise and destination insights have also been featured in national travel industry publications, including The Compass, where I shared emerging travel trends and destination expertise with fellow travel professionals.

I’ve been fortunate to explore destinations across Europe, Africa, Asia, South America, Mexico, and the Caribbean while personally experiencing luxury cruise lines, boutique hotels, world-class resorts, river cruises, and immersive cultural journeys. Those firsthand experiences allow me to advise my clients with confidence—not from brochures, but from personal experience.

While I can plan almost any vacation, I’ve become especially passionate about creating journeys that go beyond traditional sightseeing. More and more of my clients are looking for authentic cultural experiences that connect them to a destination’s history, people, cuisine, music, and traditions. Whether it’s sailing the Nile after visiting the Grand Egyptian Museum, exploring the Afro-Brazilian culture of Salvador and Rio de Janeiro, embarking on an African safari, cruising Europe’s legendary rivers, or celebrating life’s biggest milestones with family and friends, I believe the most memorable journeys are the ones that create genuine human connections.

One of the greatest advantages I offer is the network I’ve built throughout the world. After decades in the travel industry, I’ve developed trusted relationships with hotel managers, destination specialists, cruise executives, local guides, and tourism professionals. Those partnerships often create opportunities and personalized experiences that simply aren’t available through online booking sites.

Group travel is another area where I thrive. I’ve successfully planned and escorted groups of more than 100 travelers, coordinating everything from international flights and luxury accommodations to private excursions, milestone celebrations, and exclusive cultural experiences. I enjoy taking complicated logistics and making them feel effortless for my clients.

Of course, travel doesn’t always go exactly as planned. When Hurricane Sandy disrupted travel throughout the Northeast, my clients weren’t left to figure things out on their own. Before their cruise even returned to port, I had already secured new flights, arranged accommodations, and redesigned their vacation so they could continue enjoying their trip instead of worrying about the unexpected. That’s the difference a dedicated travel advisor can make.

Whether you’re planning a luxury cruise, European river voyage, African safari, culturally immersive journey through Egypt or Brazil, romantic getaway, family vacation, or custom group adventure, I’d be honored to help you create an experience that’s thoughtfully planned, personally meaningful, and completely unforgettable.

Because the best journeys don’t end when you return home—they become part of who you are.

Travel Advisor Success Stories: Laurence Pinckney,

How did you get your start as a travel advisor? My journey began through event production in New York City, which evolved into organizing group cruises with a business associate on various cruise lines including Carnival Cruise Line, Norwegian Cruise Line and Royal Caribbean International.  After several successful years, I expanded into promoting destination events in the Dominican Republic and Brazil, which laid the foundation for what would become Zenbiz Travel.  This is an exerpt from Travel Pulse Magazine.  Read more https://www.travelpulse.com/news/agents/travel-advisor-success-stories-laurence-pinckney-zenbiz-travel

REVIEWS

Rating: 5.0
176 reviews
99% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 176 reviews

The Best Trip and Peace of Mind!
Reviewed By ROBBIN - Atlanta | Traveled to Dubai ~ United Arab Emirates ~ Middle East
Working with Laurence for our Dubai trip was pure excellence! During our stay in Dubai, my mobile phone wasn't working correctly, I reached out to Laurence to confirm our flight and excursions - he took care of EVERYTHING from the other side while we were able to continue to enjoy our first experience in Dubai.

I have experienced other travel agents, but none that went above and beyond to make sure we arrived safely, to check if we needed anything else, and to confirm our safe arrival back home. He is MY travel agent and would refer him to ANYONE for ANY trip/travel.
Laurence Pinckney responded
"Wow. Thank you so much. As usual you are a pleasure to work with. Always on point. Such sweet words are appreciated. You know I have to look out for you all. Glad you a great trip. Until next time - All the Best. LP"
✓ I would recommend this agent to my family and friends.
28 of 39 people found this review helpful. Was this review helpful to you?YES|NO
No other way to Travel
Reviewed By Maurio - Jersey city, NJ | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
This is my 3rd time traveling with Laurence and he as never failed me and my groups. He is so organized and definitely knows what he is doing. His experience shines in every aspect of his work. It is very clear when your dealing with Laurence, that he is not new to this. His experience, and eye for details when it comes to traveling is worth more than you can imagine. Laurence always seems to be one step a head of you and that's priceless.
Laurence Pinckney responded
"Thanks for your continued support Maurio. You bring me the best groups. The same can be sad of you as any event planner. We are so happy you choose to work with Zenbiz Travel. Your active participation make things so much easier. Bravo to you for another stellar event. All the best. LP"
✓ I would recommend this agent to my family and friends.
24 of 35 people found this review helpful. Was this review helpful to you?YES|NO
From nuts to bolts in travel.... just the best!
Reviewed By Dawnie - Freeport, New York | Traveled to Dubai ~ United Arab Emirates ~ Middle East
The most experienced, helpful agent ever! He thinks of everything to enhance the travel experience
Laurence Pinckney responded
"Thank you so much D. You were an absolute pleasure to deal with from start to finish. Look forward to a long business relationship as well as friendship. All the best. LP"
✓ I would recommend this agent to my family and friends.
18 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding! So pleased with staff and tours.
Reviewed By TC - Los Angeles, ca | Traveled to Cape Town ~ South Africa ~ Africa
Laurence and Annie,
Just a quick note of appreciation to let you know how much I enjoyed Spring Fling!I know it took a lot of planning and hard work to make it happen. My favorite was Capetown. It was not what I expected, so clean and beautiful. I liked the hotel and their friendly staff. Excellent driver and guide. Their tips should be doubled. Robbens Island was a dream come true Dinner at GOLD is worth a return trip. Thank you!
The wineries were absolutely outstanding. As I was researching, I realized just how much South Africa is known for it’s wine. So glad a tour was offered.
Even though the tour of the township was heart wrenching we needed to see it. Table mountain, the safari and all the sightseeing was fascinating.
Please tell the next group about Willoughby & Co. restaurant in the wharf mall. Excellent food and the hotel shuttle drops you off at the entrance.. Friendly people. They even have Black African sushi chefs.
Thanks again, for a wonderful experience.

Laurence Pinckney responded
"You amazed me. You planned additional activities for you and your guest. You made it easy. So glad you had a wonderful time. Looking forward to the next adventure. So glad to have you as a client. All the best. LP"
✓ I would recommend this agent to my family and friends.
21 of 32 people found this review helpful. Was this review helpful to you?YES|NO
Reconnect with friends
Reviewed By Winikie - Los Angeles, CA | Traveled to Nassau ~ Bahamas ~ Caribbean
Laurence offers top tier vacation packages where you receive value for your dollar. Laurence communicates what needs to get done prior and during the vacation. Laurence never pressures you into purchasing any vacation package, he lets you go with your flow.
✓ I would recommend this agent to my family and friends.
27 of 46 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
KHM Norwegian Cruise Line Agent of the Year
AM RESORTS MASTER
Norwegian Cruise Line Specialist
Disney Genius Program

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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