This was my second trip that Laurence has put together for me. Laurence is an effective communicator when it comes to your travel needs. Unlike most agents, once everything is set you will never heard from them again. This is not the case here. He will do follow-ups, have set reminders sent to you for check-in’s, etc. He evens goes to the point of sending quicks while travel. But what really put the icing on the cake is when I took sick during travel. He handled everything to include getting my flight cancel and talking with the travel protection team on your behalf. Many more trips will be planned thru Laurence. Thanks for all the hard and extra work you do!!!

I would rate Mr. Pinckney at "10". He was very organized, professional and very attentive towards all of his passenger's needs. Extremely wonderful and kind person. The tour guides, bus drivers and other ground personnel were all very professional and informative.

Extremely professional and an eye for details.
Everything went very smooth for our travel group of 30 folks from across these united states.

Mr.Pinckney is a true Travel Professional. He always comes through for me. Laurence' s knowledge is vast and on-point!
I recommend his services if you are looking for a skilled Agent.

It is our sincere pleasure having Laurence Pinckney as our travel agent/consultant, he is professional. detailed in all aspects of our trip, patient and considerate is giving us the best bang for our buck and we reallly appreciate is care and concern in making sure every trip he prepares for us is an extraordinary, amazing, fun journey and also being there for us whenever will call him as we told him he is THE BEST

Laurence is the absolute best! Goes above and beyond to ensure you have the best experience ever. And always adds a nice touch leaving gifts or messages for you when you arrive at your destination. I'll never book with anyone else!...Puerto Vallarta was nice. I thought the staff for the most part was exceptional. (Noeh especially made my day DAILY. He's the best! Santiago was also super accommodating as well. I never went without a beverage--he was refilling before I could ask) The entertainment staff was a lot of fun also . Engaging, but not pushy. The beach was too rocky and rough to enter, but the pool area was well kept and you couldn't beat the views. When we arrived, our room was definitely not up to standards (few large dead cockroaches...so they moved us to another room, which was worse, but again we had a nice rear view of the ocean and decided to make the best of it) The hotel rooms were somewhat dated and could use some upgrades, but we tried not to complain too much.

Mr. Laurence you are a wonderful person to work with. You so patient with me. blessing to you. I hope to work with you again.

Absolutely amazing. Very professional and will continue to do business and refer

Laurence is a class act! Goes ABOVE and BEYOND to insure that the trip is everything you can imagine. He's professional, kind and so much fun! He always makes sure that any destination he books is beyond our expectations...and so far they have been. I will never use another agent! He's simply THE BEST!!!

Laurence is absolutely the best. I met Laurence over a year ago while cruising on Royal Caribbean. While there, he explained to me the benefits of using a travel agent compared to doing it myself. I then promised to use him for my next trip. Then came 2018. I reached out to Laurence for recommendations to the Dominican Republic. He recommended the resort based upon my wants; he assisted with the booking including airfare, transfers, and excursions. Needless to say, I have a wonderful time and Laurence checked in from time to time to make sure all my needs were addressed. His customer service was superior and I cannot be more thankful. Breathless Punta Cana is great. And if you want to a break from the party, you can go next door to New Onxy and enjoy all their amenities. Punta Cana will be a must visit for me for years to come.

Laurence has now arranged travel for my group on two occasions. I have referred a host of friends to him and would not think of any other travel expert to give my business to. From the beginning to the end Laurence was on point, and made me, as well as the other guests in our group feel very secure about our travel arrangements. He goes above and beyond any travel agent I have ever been in contact with. He is extremely knowledgeable, and his professionalism is superior to none. He makes you feel as though you are part of his family, and most of all Laurence helps to make your travel experience what it should always be....amazing!!! On behalf of the McArthur Family we want to say "We Love You Laurence", and cannot wait to share our next travel opportunity with Zen Biz Travel.

Laurence makes everything seamless and easy, and remains professional throughout the entire experience (before, during AND after), so much so that he is like a
a family member. My parents (who are travel snobs) and close family friends will ONLY use Laurence because of his knowledge and experience. In addition, he actually cares about his clients. Laurence is definitely the bomb! Thanks Laurence for an awesome vow renewal experience - we will book again soon!

Laurence is excellent - responsive, knowledgeable & ALWAYS the BEST hotels

I’ve been working with Laurence for numerous years. He’s always available to plan a trip with minimal notice needed.

It was a pleasure working with Mr Pinckney. He was thorough, patient, personable, professional, and timely.

I have been using Laurence as my agent for about 5 years and he never ceases to amaze me. On my most recent trip to Mexico I found myself having to use the travel insurance that Laurence always recommends for every trip, and thank goodness for this one I listened. For reasons I care not to mention, I was forced to extend my trip by 4 days and had to put the travel documents to use. Once I contacted Laurence and told him about my situation, he made it his mission to make sure I got home safely. He not only called me every day to check on me, he also arranged conference calls with travelmate, my hotel, my airline and amstar to make sure everything was probably arranged for my safe return. I would have been lost without him and totally confused. I am sure my trip rate did not include Laurence as a personal concierge but he stepped in and treated me like his most VIP client. Laurence is a gem and a blessing to the travel agent industry.

Working with Laurece was one of the most amazing parts of my travel experience.

My experience working with Laurence was amazing! He is experienced, exceptional, accessible & pays attention to detail. He follows through on all details & ensures his clients are happy & well served. I have worked with him on multiple international trips & he has always worked to make our trips an incredible, memorable experience. COVID added a level of complexity & he helped us navigate the process seamlessly.

He was very tentative

Laurence is an absolute gem. We hit a snag with our dates and he was able to smooth things out for us.

Laurence is a an "A- List" Professional in every aspect of the Travel Services industry. His value added attention to every detail right down to the comfort level of his clients during transport to various tours and events is amazing.

Laurence provided the groundwork and all the additional moving parts in perfect planning to make this one sensational vacation. Kudos to you Laurence for your diligence, hard work and attention to details.

Laurence made the return to cruising following the pandemic stress free and easy. He kept in touch with updates and discussed any concerns. My cruise experience was undoubtedly one of a kind because of his expertise and thoughtfulness throughout the 8 days of our cruise on Carnival. Thank you again Laurence for navigating us through this memorable vacation. We will definitely reach out in the future.

I’ve worked with Laurence Pinckney on numerous trips and my experience has been nothing less than exceptional. The expertise, knowledge and professionalism that Mr. Pinckney offers is astounding . He always goes beyond and he always surpasses what great customer service is meant to be.
When you book a trip with Mr. Pinckney, it doesn’t matter whether it’s 3 people or 30 people you know that you’ll get first class service. ??

Outstanding quick responses to any question

Laurence worked through every detail to give my best friend the trip she wanted. He made every effort and even attended the wedding he diligently planned. He is the most professional and caring travel agent I've ever dealt with.

My trip was handled by Ms. DeEdryl Danner. She was amazing. She always answered phone calls, texts and email. We were informed about every detail along the way.

I have traveled for years and Mr Pinckney is an amazing and supportive partner in travel.

Laurence was responsive and made recommendations to us about all aspects of our travel. He also insured that necessary accommodations were made for special circumstances. He also had excellent group activities arranged for us during the trip.

Every Detail Of My Vacation Was Handled For Me! A Huge Burden Lifted When I Can Simply Show Up And Enjoy Myself!!

This is not my first trip with Laurence and won't be the last. I recently experienced an Egypt trip with him and it was fabulous. Laurence was there every step of the way from beginning to end. My trip to Rome was great also. I enjoyed the personal service I received from Laurence. Being in a foreign country and the people were not very helpful or friendly Laurence made sure my accommodations were filled and he personally made sure I got to the airport safely. He worked very hard to please all to the best I felt he could. I have no doubt in recommending him to anyone for travels near or far. Hats off Laurence another trip well done. Thank You again
Ms. Deborah W.

Laurence was attentive and responsive, he reached out to me overseas to make sure my needs were met.

He was very on point and informational about the trip. He kept us informed about what needed to be done about the trip.

Laurence is absolutely fantastic! He was a part of our wedding celebration planning from the beginning to the end! We couldn’t ask for a better representative. Professional, friendly, courteous and definitely knows his craft!

Laurence was tentative and very helpful, with last minute flight changes he made sure we had the resources we needed to have a great trip!

Laurence was amazing. He was extremely helpful and took care of everything for us. We will use him for all of our trips

Laurence is detailed oriented, Questions are answered promptly, at times it seems that a response come within seconds of hitting the "send", button.
Requests are investigated and suggestions made.

I would not think of traveling without Mr. Pickney's services again! His experience and knowledge and level of engagement will make your vacation amazing! Quick response to questions- hands on service- excellence all around!

Laurence was great from beginning to end. We booked our honeymoon late and he made sure e found what we wanted quickly and was there to help every step of the way. Had a great time and will definitely book with him again!

This agent gave me the cruise experience of my life...twice. I will travel with his advice anytime.

Laurence Pinckney curated a magical, once-in-a-lifetime experience for my milestone birthday in Paris. The trip struck the perfect balance between iconic Parisian attractions and more intimate moments with friends and loved ones. Laurence's connections helped make the experience especially memorable. His introduction to the dynamic Brian Scott Bagley led to a fun, energetic, and informative tour of Black Paris, while his friend Charlotte's recommendation that we celebrate my birthday at the wonderful Café Varenne resulted in one of the highlights of the trip. The itinerary was thoughtfully designed, allowing us to experience the best of Paris while still leaving ample time for relaxation and spontaneity. It also gave me the opportunity to attend the French Open, a lifelong bucket-list dream. The Hôtel Le Littré was lovely, comfortable, and centrally located, making it an ideal home base for exploring the city. And the nighttime TukTuk tour offered a beautiful and unforgettable perspective on Paris illuminated after dark. I am deeply grateful to Laurence for thoughtfully creating an experience that exceeded my expectations and provided memories that I will cherish for years to come. Everything came together seamlessly. The fact that I returned home still basking in the glow of Paris days later and reliving special moments with friends who shared the journey is a nice indicator of the trip's lasting impact.

Laurence set up the most amazing trip for us to South Africa. Capetown, Garden Route, and game reserve at Kruger National Park. Everything was perfectly orchestrated, guides were top notch, and accommodations were first rate. This trip could not have been planned any better. Highly recommend Laurence and his team - best in the biz!!

I would love to give a huge THANK YOU to ZenbizTravel.com. Laurence curated a beautiful, memorable trip to Ghana and Egypt. The guides that were suggested were amazing, knowledgeable, fun and professional. I would do this trip all over again. I can't wait to plan my next one.

Our travels through Ghana and Egypt were spectacular. The itinerary that Laurance comprised included educational activities, immersive cultural experiences, adventure, relaxation, delicious food and beautiful sites. Laurence took care of all of needs and communicated with us during our travels to ensure that all of our expectations were met. He far exceeded all our expectations, and this was my most memorable traveling experience of my life! We are so grateful!

Five stars. Zenbiz Travel delivered an exceptional experience from start to finish. Our consultant, Laurence Pinckney, handled every detail with precision and care. We sailed on the Scarlet Lady with Virgin Cruises and everything ran flawlessly. Pre-cruise, we stayed at the Kimpton EPIC Hotel in Miami, which was perfectly selected and seamlessly arranged. The itinerary was well balanced and thoughtfully paced. Miami. Days at sea. Costa Maya. Puerto Limón. Colón. Cartagena. Aruba. Each transition felt effortless. The highlight was Cartagena. Laurence organized a private city tour in a luxury van. Smooth logistics. Excellent guide. Memorable experience. The true test came on our return. We landed back in NYC during a major snowstorm. Laurence stayed in constant communication. Clear updates. Practical options. No stress. No confusion. Total confidence. Professional. Responsive. Reliable. Zenbiz Travel earned our trust and our repeat business. Highly recommended.

Laurence is truly the best! He really took a lot of the guess work out of the process from the initial start through the end of the trip and following up afterwards. As a seasoned traveler, it was nice to have someone else coordinate, offer suggestions and tips based upon his own extensive travel experiences. I really appreciated how he was in consistent communication even checking in while we, group of four, were in Paris. We were able to create an itinerary in advance and were able to partake of all we planned and some. He was able to forward our Louvre tour information when it was lost in my emails and relieved my panic. It was nice to know that in the event of any concerns someone on stateside with skills and experience would be able to help us navigate. Our trip was an excellent and amazing experience, and we have great memories too! I highly recommend Laurence for your travel needs, it was a 5-star experience!!

Travel by Laurence Pinckney, Owner of Zenbiz Travel LLC Theme: Balance Life With Leisure Cruise Line: MSC Cruises Route: Brooklyn, NYC ? Nassau, Bahamas From the moment we set sail from the Brooklyn Cruise Terminal, the Fade To Black Halloween Cruise 2025 proved to be more than just a getaway — it was an experience. From check-in to bon voyage, Laurence and the Zenbiz team created an atmosphere of effortless luxury and community. The journey aboard MSC Cruises was filled with unforgettable themed events, curated excursions, and vibrant onboard entertainment that blended sophistication with pure fun. Guests enjoyed everything from costume galas under the stars to soulful live music and wellness sessions that reminded us that travel is not just about escape — it’s about renewal. As we glided through turquoise waters toward Nassau, laughter echoed across the decks, friendships formed, and everyone found their own rhythm between rest and revelry. Whether lounging poolside with a handcrafted cocktail, dancing at the Fade To Black party, or exploring the rich Bahamian culture, each moment felt intentionally designed to nourish both body and spirit. The Fade to Black team deep's expertise and warm professionalism shined throughout the voyage. Their ability to bring together a diverse group of travelers into one seamless, joy-filled journey truly showcased why Zenbiz Travel stands out as a leader in lifestyle and group travel experiences. For those seeking travel that connects, restores, and celebrates culture, Zenbiz Travel continues to redefine what it means to travel well. ?????????? Your group is in good hand with Zenbiz Travel, LLC. A must-experience voyage — beautifully curated, masterfully led, and unforgettable in every way. #BlackMenTravelToo

We had a 10 day European vacation combination of land and sea. The sea included a 7 day Celebrity Ascent cruise with 4 stops including Middle East and Europe. The trip started in Barcelona and ended in Athens. Laurence handled the whole process and everything in a very organized, professional, thorough and thoughtful manner with great attention to detail and customer service. We hadn’t cruised in some time and many things had changed. We felt very prepared. All of his recommendations hit the mark for the kind of service we wanted and he always had a choice of plans/ itineraries a, b, and c for us to choose from. Couldn’t have asked for a better agent. Will definitely travel with his company again!

Excellent experience

We had a wonder experience with Laurence from start to finish. He was extremely knowledgeable , helpful and available through the entire process.

An amazing European trip for our birthday celebrations. Smooth travel started with the airlines, train rides, hotel accommodations and excursions. I would definitely use their services again and again!

My family and I just returned from a 10-day trip to South Africa, and I can't say enough good things about ZenBiz Travel, LLC. Our journey took us from the stunning landscapes of Cape Town to the thrilling adventure of a safari at Qwabi - Babohi Private Game Reserve, and finally to the vibrant city of Johannesburg.

Laurence and his team were exceptional from start to finish. Before the trip, Laurence provided invaluable support and expert travel advice, ensuring we had everything we needed to make our journey smooth and enjoyable. His attention to detail and deep knowledge of the region made us feel confident and well-prepared.
Once we were on the ground, the local team took over with the same level of care and professionalism. They were with us every step of the way, offering insightful explanations about the country’s rich history and culture, and suggesting unique and memorable activities that truly made our trip special.

I loved every moment working with Laurence. He felt like family from the moment we started talking. He is honest, straightforward and organized. It was a seamless process and I had a marvelous time on my vacation. We are already planning the next one!

Laurence is an absolute pleasure to work with for planning vacation packages.6

Laurence has been my trusted travel agent for years, expertly organizing trips for large groups. His meticulous planning and personalized approach ensure that every journey runs smoothly and caters to the diverse interests of the group. He has consistently outdone himself with each and every journey. Laurence handles it with such ease and professionalism that it seems almost effortless. His ability to coordinate accommodations, and activities that cater to everyone in the group is truly remarkable. Laurence possesses a deep understanding of the logistics involved in group travel, ensuring that each trip runs smoothly from start to finish. He takes the time to understand the dynamics and interests of the group, suggesting activities that cater to everyone’s tastes. His recommendations are always spot-on. He’s always ready to address any concerns, make adjustments as needed, and go the extra mile to ensure our satisfaction. His dedication is truly commendable.

This was my first trip with Zenbiz Travel. The overall experience was fantastic. It was well put together. Definitely looking forward to travelling again in the future.

Mr. Pickney was a delight to work with. His attention to his clients was a welcome surprise. Laurence chose a variety of events that expose us to a number of opportunities to experience the highlights of South Africa.

This is my 2nd time working with Laurence. my first ended up being my best travel experience ever. this 2nd trip was right on par. Laurence is very attentive. always available. full of helpful information and tips.

Laurence is awesome! He was super detailed and just a pleasure to work with! He made our family/girls trip seamless! I have worked with other travel agents and he is literally the best of the best. Will never plan another trip without him! He goes above and beyond to make sure you have an excellent trip and even checks to make sure you arrive there and back safely!

Working with Laurence was great, his knowledge and attention to details made our vacation memorable. We put our vacation plans in his hands, and he did an Excellent Job fulfilling our plans for a Dream Vacation. We experience an issue with our room at the second vacation location. We called Laurence and he handle the situtation immediately to our satifaction. He was on the phone with us and talking to the hotel until the matter was resolved. We Hightly recommend Laurence....we would give him another STAR if allowable. We have already recommend him to several Family and Friends, we can only hope they use his services.

Laurence performs above and beyond 100%

Warm, friendly yet knowledgeable and professional very caring!

I am thrilled to provide a glowing review for Zen Biz Travel's outstanding job in planning our unforgettable Mediterranean cruise of Greece, Turkey, Croatia, and Italy. From start to finish, their attention to detail was impeccable. The seamless coordination of air and ground transport made our journey hassle-free, and the chosen cruise line exceeded all expectations. The carefully curated excursions allowed us to immerse ourselves in the rich culture and history of each destination. Moreover, the pre and post-cruise hotel accommodations were top-notch, adding an extra touch of luxury to our vacation. We are immensely grateful for Zen Biz Travel's expertise and dedication, making this cruise an absolute dream come true!

Laurence was VERY detailed in planning out my itinerary. He ensured that there were no stones left unturned and I had THE BEST experiences on my 2 week trip in Africa. He even added personalized experiences based on the things that I enjoy doing while traveling

Annie Royster gave us the best experience of educating us about the trip and Cruise. She gave us so much complimentary things for traveling with her for our safety and enjoyment.

Always professional and detailed oriented

Spectacular. Laurence is a true professional in every sense of the word. He was always available to talk us through ideas, give us great insight, and really made us feel comfortable. Highly Recommend!!

Laurence was such a pleasure to work with. From start to finish he was always there, attentive to any questions we had and overall super pleasant and patient. Definitely made the process of a destination wedding seamless as this was our first time. He guided us along the way step and step and gave us all details we needed, especially on travel day. Would definitely recommend him!

Mr. Pinckney was a dream travel agent throughout our vacation from inception to returning home. Laurence made sure we understood every inch of the travel information he sent our way. He walked us through the pros and cons of each amenity and even helped us with our destination choice. The trip was already a dream. But the customer service we received throughout the vacation made it a trip we won't forget. We would recommend Laurence for our next adventure, and YOURS too.

Wonderful to work with. Knowledgeable and patient. He pays attention to details. He has the inside info that can enhance any trip.

Laurence is a great agent who offers nothing but the best options for travel experiences.

Laurence was extremely warm and very professional,
Going above and beyond in helping us realize a trip to Western Europe and the Med that had been a long time goal, kept us on target, up to date on Covid and country entry information, and answered all our questions. Would definitely love to work with him again.

Laurence helped me plan on of the most important vacations of my life, my engagement proposal in Greece. He was very attentive and responsive to every request and accommodation I wanted in Greece. He even provided a travel checklist for me that included steps for me to take to ensure a safe and wonderful trip. His level of professionalism and dedication surpasses any agents I have used in the past. We are already looking forward to using Lawrence's service for our next big trip! Our Wedding .

Easy to work with-communicates well. Anticipates client's needs

It was great working with Laurence.

Considering this was to be my first international trip - and, I had specific goals to attain for myself, LP turned out to have been an "excellent" choice.

I did plenty reading to find a travel agent that was not only knowledgeable to my requests but personable and relatable as well. He met those characteristics. Be mindful however, LP can be direct in the beginning, and "that" is a major plus because he is willing to drop you on the spot if "you" do not meet his criteria. Thus, zero BS and zero time wasted for both sides.

There were a few concerning moments for me prior to my flight, particularly with attaining the visa required to enter Ghana. LP however stuck with me via email and text, as well as with his contacts for Ghana to get me the material I needed expeditiously because time "was a factor". While I was in Ghana LP frequently made contact with me to assure all was well. I was very pleased with this gentleman, professional and humorous guy - will request his service aga

It is our sincere pleasure having Laurence Pinckney as our travel agent/consultant, he is professional, courteous, detailed and very considerate making sure we get a bang for our buck
Every trip he prepared for us was an extraordinary amazing good time journey and we really appreciate his patience time and consideration of us whenever will call him for his service

Laurence...we had a MARVELOUS time in Mexico!!! You did an excellent job coordinating everything for our group. I could not have been more pleased and i wanted to thank you again for all that you did. You connected the dots so adroitly for us, we all glided from one step to another. This was the best 60th birthday celebration that anybody could ask for. The resort "Breathless Riviera Cancun Resort & Spa " was absolutely perfect. The food was EXCELLENT and the drinks were PERFECT.
Thanks so much. Your suggestion to charter the private Yacht from Riviera Elite was the best..... the crew was so professional and courteous and my goodness the food and drinks were totally outstanding on the Yacht. The excursions were also great. From the beginning to the end, you made this a truly memorable and epic time.

My experience working with Laurence was exemplary - he was always available for questions, suggestions, planning and logistical calls. He set us up for a travel experience that was no nonsense and free of hiccups. He engaged myself and my guests regularly, ensuring that everything was up to par, as well as making sure people on the ground were available to help.

Laurence was very helpful.. He went above and beyond to ensure a successful trip for my girls and I.

ZenBiz is my one and only travel agency. I couldn't imagine traveling with any other agency. I simply love their professionalism, courtesy, customer service and overall knowledge about the travel industry. I couldn't imagine using any other agency. It's just a nice feeling to know that I can call my agent direct and speak to a person without being put on hold for extended periods of time. Nice personal touch that makes me feel safe and secure.

We worked with Leslie Pinckney from start to finish, and she was excellent to work with! She was very thorough in making sure we understood our options; she was available anytime we had a question or concern; she made sure we completed everything that we needed to do prior to our trip, and she provided helpful tips for our trip! Since this was our 50th anniversary trip, she made sure it was extra special, and it was also our first time to Aruba and first time out of the country. Leslie was very detailed with everything, and we would highly recommend her to anyone planning a vacation!

Mr Lawrence is very professional.

One of my best trips- he's very helpful and knowlegible

A pleasure!!!

Laurence was super communicative and very helpful. He went above and beyond to ensure my mom's birthday celebration went off without a hitch. He managed changed flights, changed rooms, and more without anyone having to cancel plans or feel forgotten. He rolled with the punches (because vacationing during these times - whew) like the professional he is. Thank you!

Laurence was great, he handled everything needed for the trip. Was available during our trip as questions arose and worked to make sure we enjoyed our stay.

Laurence was amazing, and played an integral role in the planning and preparation for my entire group’s travel to Mexico. Laurence went well beyond the extra mile. I strongly consider anyone seeking a good travel agent to utilize his service. It gets no better than him!!

“Positively outstanding!” is how I would describe Mr. Laurence Pinckney. Laurence successfully planned a seven-day itinerary for three generations of women to Paris, France. My Mom really appreciated Laurence contacting us to confirm our transportation from the airport to the hotel ran smoothly within hours after we landed in Paris. While we were in Paris, he remained in contact to ensure we were having a wonderful time and continued to make suggestions about things to do and places to eat while we were there. My Mom, daughter and I truly had a great time in Paris. We cannot thank Laurence enough for his help with making this a memorable trip. You will be hearing from us soon with our future travel plans!

Laurence is a gem. He is knowledgeable regarding customs of the country. He knows where to shop, dinner and entertainment from day to night.

Laurence is a gem, knowledgeable on customs, country, shopping and entertainment. Dubai was a dream come true and Capetown, South Africa was as fabulous the 2nd time around.

Went on a trip of a lifetime to Italy and Greece. Spent 25 days traveling Italy by land and Greece by sea. From take off to our final landing Laurence was there if we needed anything. He truly thought of every detail. When our bags were delayed coming from Greece to Italy, he went above and beyond to provide any assistance that would be helpful to us in our time of need and ensure our trip remained enjoyable. The hotels were amazing. We cannot say enough about how great this trip was. We'll never travel without consulting Laurence again!

It is our pleasure having Laurence Pinckney as our travel agent
his professionalism, courtesy, time and consideration, friendly and helpful demeanor he always gives us whenever we call him for him for his services. Over the years every trip that he booked for us was everything we wanted , exciting , enjoyable and a good deal. He is highly recommend. Laurence is the Best in the business and will always be our travel Agent.

I highly recommend Mr. Pinckney. He is excellent to work with. He is very comprehensive, considerate and full of excellent suggestions. He seems to have a road map to ensure your trip is covered from the time you leave your home to your destination and back. You don't have to ask about travel insurance, currency, safety or excursions because Mr Pinckney discussed this all. Nothing was left to chance.

Milestone birthday dream accomplished. working with Laurence was great. he was helpful. attentive. he helped me realize the trip I had in my mind. this was the best travel experience I have ever had.

I really enjoyed working with Laurence Pinckney. This was my mother's first time going abroad, and he organized everything perfectly based on the experience we told him we wanted to have. Everything in South Africa went smoothly, and communication was constant up until the day of the trip. He is extremely organized and helped us to have the trip of a lifetime!

Laurence is phenomenal travel agent!!!
My wife and I own a construction company. We have two very active teenage daughters in high school. Between, work, high school extracurricular activities and academics, planning and going on a family vacation did not seem like an option for our family. We connected with Laurence and got the vacation of our dreams. Once Laurence presented some options we chose a cruise. He walked my family through the entire process. There were no surprises. We particularly appreciated the detailed checklist he provided to make sure we were ready to enjoy our vacation. The cruise was amazing. It was amazing because of Laurence, he made sure we were ready . I can't imagine going on vacation without Laurence's support and guidance. He is the best!

Laurence found me a good hotel where the staff was very friendly and professional. He linked me with a driver in the Dominican Republic so I was able to venture out to the mall and the beach. He even recommended some clubs to check out.

I booked my first cruise in August with Laurence and it was one of my best decisions this year. He listened to my family's needs and concerns, offered spot on guidance on which cruise line to choose, and made sure that we were prepared for and confident on our first trip. We had a great time for great value. Thank you!

I’ve worked with Laurence both international and domestic travel. Laurence is thorough, kind and professional. He always makes sure you have made it to and from your destination safely!

Laurence was thorough and knowledgeable. After our first conversation I knew we were in good hands. He was responsive to every question; and, we always experienced timely feedback. He worked hard to make sure that our vacation experience was everything we wanted and more! He sent timely reminders so that we did not forget deadlines. He educated us on some things that were really helpful in our travel experience. While we were away he even checked to make sure we were taken care of. I intend to use his services for all of our future travel needs!

VERY accommodating and readily available. ALWAYS returned a call promptly and a text right away.

Laurence is one of the best travel agents!! We used him in the past and plan on using him in the future.

Absolutely phenomenal, from start to finish. The complimentary wine, and desserts were also an elegant touch. Thank you for making the trip that much better.

Laurence was awesome to work with. He helped us every step of the way. Working with Laurence we knew what to expect and this made our vacation a smooth sailing. We will definitely use his services again.

Working with Laurence was great. He was professional, friendly, and kind. I look forward to working with him in the future.

We had great trip will do it again next year!! I give Lawerence a 10

Laurence was on top of every stage of our travel experience. Before the trip he was helpful with everything from setting up our mobile passports to how to best communicate with family back home. During this ,our 20th wedding anniversary trip, he reached out to make sure everything was as he said it would be. It felt like he was right there with us if we needed anything. His suggestions on what sights to see or what experiences he thought would be best for us were spot on. After the trip he reached out to make sure we had a great trip, and we did. We couldn't have had a better trip!

This location was selected by Laurence. My husband and I were a little hesitant because we didn't want to go back to Mexico. I am very glad that he convinced us. We absolutely fell in love with this resort. We purchased the Presidential package with the resort. We've already scheduled a trip back in December!

Mr. Pinckney is sharp and attentive to your needs. He also has an intuitive sense about what would make for an optimal trip experience, customized to your personality and budget. I will definitely work with this company again and again!

Laurence is a dynamic and incredibly helpful agent. His greatest strength is the time he takes to get to know you without the pressure of selling you something. He goes back and carefully tailors and helps you think about your dream experience. I trust him to help me make my precious and limited days on vacation, experiences that I'll never forget.

Let's face it travel has changed! You need a friend to assist you in the process. Or you will find your self running for a flight or cruise barefooted with security in toll. Thanks to ZBT that is not the case. I find it very accomadating that they are so accomadating. I can enjoy my vacation, and not worry about it being a trip! Thank you ZBT.

Thank you for putting together a fabulous trip. Dubai was a sight to behold with seemingly award winning architecture. Cape Town was beautiful with those gorgeous mountains. Our pictures, although beautiful did not capture what we witnessed. Also you must make sure to tell your clients to go to Camps Bay every time they visit Cape Town.

You and your team in both countries were fabulous. They all were very professional, especially since they’re dealing with so many different personalities, needs and wants. We really enjoyed ourselves.

We are finally rested and hopefully you will get some rest as well. We will truly recommend your company without hesitation.

Outstanding service from Laurence. He was very helpful and patient with me finding this vacation package. It turned out to be wonderful!

Working with Laurence Pickney was an amazing experience. He provided me with a vacation that catered to my needs as a traveler.

Laurence is a awesome agent very helpful..

My experience with Mr. Laurence Pinckney was absolutely amazing. The dedication and knowledge that he possesses is unmatched. He will make sure that EVERYTHING is planned and secured prior to the vacation to eliminate any complications on trip. Truly amazing.

Working with Laurence Pinkney was the best experience! He provided the epitome of professional and friendly service. He was attentive and knew exactly what we needed when we needed it. I would recommend him to all my friends and family.

All details are taken care of meticulously. Wonderful personality and all round pleasure to work with.

Laurence was great! He worked on a tight timeline, met all our needs and was super receptive to changes. He also was always available both before during and after our trip. Highly recommend using his services!

ZenBiz Travel Agency is Dope. 1. Top Notch. 2. First Class 3. Efficient 4. & Fun Simply the BEST. Thanks Roy Joynes

So for about a week I had been bursting my head trying to arrange A flight to Romania and back in time to get to another destination for a family reunion in the Virgin Islands. I just couldn't find a way to do it. Then I remembered I should call Lawerence. He was the damn bomb (which means totally awesome. He had me booked with an hour and got me back home in time For my family trip. He will totally be my booking agent, and should be your's too.

Mr L Pickney is a travel agent par excellence. He actively seeks to understand what the experience and then actively complies all the elements to make sure that happens. I have used L Pickney for my travel needs knowing that he is aware of my preferences and can with confidence get on a plane or cruise knowing that all the necessary document have been completed so all I have to do is enjoy and create a new memories.

Working with Laurence on my last trip was both an easy and fun experience. He really takes the time to see what your needs and expectations are. When my last cruise was delayed due to weather, Laurence was very responsive and able to rectify any obstacles I encountered . I will definitely work with Laurence again on my next trip.

I have traveled with Laurence Pinckney for many years. Each location is better than the first. The last trip was to Brazil and it was amazing to say the very least. We ventured beyond the local area to the surrounding sites, which offered so much concerning the culture of Brazil. Again, it was amazing and I look forward to more adventures with Mr. Pinckney. I have always had a marvelous experience.

It was great! He’s personable, competent detailed very thorough. He followed up to make sure I had all my ducks in a row! He also followed up to make sure I arrived in Miami safely and to make sure the hotel accommodations were satisfactory!
Lastly, he followed up upon our return to hear about the cruise!

Yes. Yes. Yes!

Out of the gate, Laurence was very attune to what we were looking for in a beach vacation. We were impressed by how meticulous Laurence was. We were also pleasantly surprised with how quickly he responded to any email we wrote to him, regardless of the time of day. By our departure date, we felt completely ready to go, and we were thrilled with Laurence's help.

Laurence continued to go above and beyond for us while we were away. When we both got sick, he was on the phone with us while we were still at our resort giving us clear direction on how to navigate through the situation. When we returned home early filed a trip insurance claim with our credit card company (which required more paperwork than we could have guessed), Laurence came through within the day with every item we needed.

Laurence is a class act. We hope to work with him in the future, and we highly recommend him for anyone looking for a travel agent.

Mr L pinckney is a wonderful peoplep oriented person. he goes out of his way to ensure that there are no dissaponting moments with the supply side of your vacation. Lawrence makes sure that the T's are crossed and I's are dotted so that you can enjoy thoroughly your vacation.

Mr. Pinkney provided excellent care for my travel plans for may years with no complaints!! Wonderful service and he pays attention to details

ZenBiz Travel organized a recent group trip to Brazil for 6 of us. We had a great time! Laurence was incredibly responsive and had excellent follow through. He was never to busy to answer questions, both leading up to the trip and during. I have referred several people his way, and would definitely book travel with him again going forward. It's been a pleasure working with ZenBiz Travel!!

Laurence is THE travel professional AND expert! Despite my unique family challenges, Laurence graciously and enthusiastically provided wonderful possibilities to ensure that we would have a fantastic and memorable vacation experience! His attention to EVERY detail is unbelievable, making you feel assured that he will be with you from beginning to end. How refreshing! He is simply the best!!

I have now the experience to understand that having an agent like Laurence to navigate all our options and find best packages for competitive prices is truly priceless. I will be following him for all my travel plans in the near future!

The great thing that I love about Laurence is that he is very detailed and very knowledgeable. He thinks about everything...he has the answers to our questions before we can even ask them. He makes sure we think about everything: daytime activities, evening activities, night club life, transportation...He simply made our trip effortless. I will continue to use him and recommend him to all my family and friends!

Laurence provided magnificent service from booking my flight and hotel to arranging for a local tour host that escorted my daughter and I throughout Capetown. Everything we asked for from the type of tours, vegan meals and local transportation were handled brilliantly. Laurence is easy to work with and accommodates every request. This is not the first time Laurence has booked travel for me and each trip is better than the previous one. He is amazing and he is currently arranging my next trip abroad. I happily and proudly recommend him to anyone for individual or group travel, local, national or abroad.

excellence, professionalism, great personality

From our first conversation to the last Laurence was amazing. I told him what I was looking for in a hotel and amenities and he went to work. He came back with 3 and we narrowed it down to 1 and it was the best place i could have picked. Even when people cancelled on the trip Laurence stay in contact with me and the hotel and made sure I wouldn't be stuck with paying for something that was beyond my control. He was wonderful and the trip was wonderful. This was my second trip where Laurence was involved. This was the fjrst one I was coordinating and he was a ray of hope. I'm definately looking forward to planning something for next year.

Laurence is thorough, patient, attentive, giving, communicative and knowledgeable. He’s hardworking and goes the extra mile. He’s hard to top.

His understanding of me allowed him to create a travel experience for in which I felt safe and was entertained. The hotel was lovely and location was thoughtful. From door to door, and all the sites inbetween, it was wonderful.

Laurence and ZenBiz made me feel like a star. The accommodations in South Africa were stellar. We were catered to like dignitaries and our guides knew where to take us for the best shopping, entertainment and food. I can't wait to travel again with ZenBiz!

We always wanted to go to Paris,France & Lawrence made it memorable. I was impressed with Lawrence from the first communication. He was always so helpful & thoughtful! My Wife is the one that handle all the communication with Lawrence but I was right there every time. My Wife would ask him all the questions I had. What impressed me most was his attention to detail. He gave us information we didn't know we needed. He always updated us promptly regarding our travel plans & answered all questions. As far as our trip, I was overly pleased with the hotel & area he booked us in. It was such a cute & homey Paresian neighborhood. I really felt like we lived there & now call Cadet "Our Neighborhood". We weren't surrounded by a bunch of hotels in some tourist area( at least it didn't look or feel that way). I felt like we got a taste of how Paresians live. Because of this & the recent event in Paris, I feel so close to the people we just lived amongst. I fondly call Lawrence "Our Travel Agent" & have already recommend him. I can't wait to let him plan our next trip!...Oh I also love how he is trying to get us back out there by suggesting trip deals that come up to us according to our intrests. I love it!

After Hurricane Joaquin changed our father/son criuse plans, Lawrence stayed with Royal Carribbean for hours till an alternative trip could be booked. My son, 25y/o, commented " you have a great travel agent. He was so helpful". My son is not easily impressed.Lawrence's attention ro detail, coordinaton, and comfort was fantastic. This was my 5th vacation planned by Lawrence and each has been a flawless event. I highly recommend his services and personal touch.

Laurence has been a GREAT friend to my girlfriends and family when we need to plan a trip. We have been to Belize and St. Maarten under his guidance so when I wanted to plan my 40th birthday trip, there was only one call to make. From the beginning, Laurence was really understanding of our financial constraints but also of our desire to make this trip absolutely AMAZING! When I said I wanted to come to New York City and stay in Harlem, he went right into action. He recommended this place for my birthday dinner that not only had AMAZING food, the service and treatment we received was superb. We wanted to enjoy the experience, have a few adult beverages and not spend the entire night with a designated driver having to follow the motorized voice of the GPS and not enjoy the antics so he recommended a great limousine company that REALLY delivered a fabulous experience. Together, with the owner of the limo company, they figured out a few GREAT places for us to take pictures of our trip and have memories we can treasure for a lifetime. Thanks Laurence - we're thinking of another GREAT one for next year...

Excellent

Best trip ever , I Trusted ZenBiz to take care of details (big and small) , did not disappoint , gave me the opportunity to just enjoy , looking forward to next trip ,,, Thanks Laurence

We chose Laurence to organize our 40th Birthday Cruise. There were four hosts and Laurence's attention to detail and enthusiasm about us having the time of our lives was exceptional. For over a year, we felt at ease because Laurence stayed on top of things (and on us) to make sure we had the perfect vacation. And, we sure did. He was able to attend to all of the needs of our very large group with professionalism, skill and a great attitude. He coordinated not only all of our arrangements, but set up special activities and events on and off of the ship for us. We literally just had to pay our money, show up and have a great time thanks to Laurence's expert travel planning. I will use him again and again! I highly recommend him without reservation.

It was time for my big birthday trip (before I turned 41, I wanted to send 40 out in style). I knew I needed rest and relaxation and I wanted it to be in the most beautiful place and Laurence knew how to deliver. Although I'm a decent planner because I do it for a living, I wanted someone who would deal with all of the details. We identified our location and preferred type of travel experience, and that was all we had to do. For once, I wasn't responsible for making sure every I was dotted or t was crossed. From making sure we got our deposits in on time, to arranging our transportation from the airport to our Villa, all of this was covered. He called and emailed me as the trip approached to keep me on track so that we wouldn't have less than a stellar experience. When we arrived in Costa Rica, our driver was ready and took us on a tour of the country en route to our final destination. Laurence called to make sure we had arrived safely and confirmed with our concierge that we had everything we needed. This type of service is not easy to find and it's hard to forget. From this point on we will make sure that we use Zen Biz travel on our annual trips. Thank you, Laurence, for bringing me a MUCH neededicated reboot!

First off I wanna say that we didn't just get away, we were on vaction! We started off looking on our own, but it became tedious. So we reached out to Laurence who was on it! Providing us with with plenty of options that would accommodate us and facilitate our vacation. He said that he would put us anywhere he hasn't been or have had clients stay. We spent a night in Miami and we were both in the same hotel. Gr8 location and price. My parents have booked with him and I have had the opportunity to meet him once before on a family getaway in NYC; However this was my first time booking my vacation with Laurence but definitely will not be the last. A businessman who know how to have a fun time. Thanks again!

Laurence was very knowledgable and gave the answer to questions that I didn't even know to ask...he was very familiar with the destination environment and the friendliest and most accommodating spots to patronize as a tourist. He made the trip a real pleasure. I would trust him to get me anywhere.

Costa Rica (Dream Las Mareas) Absolutely, Amazing.... I hesitated for years to travel with ZenBiz Travel and Events, but I just came back from an amazing all inclusive trip for my friend's birthday. Special thanks to Mr. Laurence Pinckney for taking such great care of us. Thanks to him I no longer have to shop for an agent. ZenBiz travel is the best!

I love Mr. Laurence Pinckney. He is kind, knowledge, and helpful. It was very helpful when I was stuff in Hurricane Sandy. He did everything he could to make sure I was safe. I was very grateful for his service. I would travel with him anytime.

Laurence helped us put together the trip of our dreams!

Working with Laurence was an absolute pleasure! He was extremely professional and kept us all informed throughout the entire process. Working with 17 people is not easy and he did it with ease. Thanks again!

Laurence was very helpful right out the gate and remained by our side via our app the entire time we were on vacation. It was nice to have someone we could ask direct questions too and get an immediate response.

The hotel Laurence suggested was even more amazing then the pictures we saw online. I gave him my wish list and he found the most amazing property to carry out my desires. I could not have had a better time. I am so happy I decided to use Laurence for my 40th birthday trip. I took 16 friends along and all of them raved about how helpful Laurence was with them personally.

Lawrence did a wonderful job scheduling my family trip. We were left hanging after a terrible storm had forced our planned vacation to relocate to a completely different place, but thankfully we had Lawrence backing us up and scheduled us for a new trip only a few days after the first one. It couldn't have been easy either considering how many people must have felt the same way but I'm very glad he brought us through

Laurence stepped in and saved the day. Our original vacation plans fell through, Mr. Pinkney found us a great resort in Fort Lauderdale. His professionalism and dedicated service is refreshing. He will be our go-to Travel Consultant.

Laurence is absolutely the best travel agent I've "never" met, LOL! He asked all the right questions to help me figure out what I really wanted for my special trip. As a solo traveler, we were both walking in uncharted territory but the vendors he hooked me up with were phenomenal! They made sure I never felt alone even though I was solo. His response time is fast and he's very thorough in making sure you get what you need! I couldn't recommend him more highly.

This was the first trip my daughter and I took along. We both have always wanted to go to Africa. I knew nothing what to do! I totally relied on Laurence for everything. He took my hand step by step through the whole process. There were times when I felt very overwhelmed but Laurence was always there to calmly talk me through every step. He is very patient and I never once thought I was bothering him. I was so impressed the day we were to leave and he is calling me to make sure I was on my way to the airport. I have never had a travel agent do this. I now have a new travel agent that I will go to for my next adventure! Thank you Laurence!

Laurence arranged for me to take a one-week cruise of several cities in Brazil. I purchased airline tickets based upon the dates the cruise stared and ended. When the cruise line decided to extend the cruise beyond a week, preventing me from taking it, I assumed my vacation in Brazil was ruined. But after helping me get a refund from the cruise line, Laurence arranged a land trip in Brazil that topped the cruise. He used his contacts in Brazil to arranged for the best tours, dance performances and street festivals I have ever attended. I not only had fun in Brazil, I learned a lot about its history. I am so glad I couldn't make the cruise - the land trip Laurence arranged was ten times better.

I wanted to plan a special trip for my parents but knew that I needed a bit of help. I got in touch with Laurence and he and his sister, Leslie, helped me plan an epic inaugural cruise to Cuba.

My parents are 70 years old and needed some special assistance and this team was up to for the task. From helping secure wheelchairs to making sure their food needs were met, the trip went off without a hitch.

I received 5 star quality service and will ABSOLUTELY use them again. Be it my own trip or for another loved one.

WE HAD A WONDERFUL TIME!! You always come through with helping us plan our vacations, finding things to do when we arrive, and making sure our guest and I are set...ready...to go! This trip was our most memorable from the ceremony to just everything Paris. You went above and beyond to make sure we enjoyed every minute in Paris.  Chentrelle and her wife Anika now call you THEIR travel agent. I can't wait for us to start planning for next year vacation and all other vacations after!! Much appreciated, Robbin and Michael

For the last 5 years I have turned over all of our travel planning experiences to Zen Biz Travel. Laurence and his team are highly knowledgeable on world travel. Whether it's by rail, cruise ship, or air, I am always confident that I will be please with my itinerary. Travel time must be a stress free experience. Laurence works his magic, every time.

Laurence is an amazing travel promoter. I have traveled with him extensively and have only had the greatest experiences not only with him, but with the other guest. Bravo Laurence. I cannot wait for the next extravaganza.

Laurence put together the itinerary to make my travels abroad one of a lifetime!

Mr. Pinckney offered five star service from beginning to end.. I highly recommend his service as a travel agent. The thoughtfulness and concern as well as the phone calls making sure all went well with my trip.??