STAYING SAFE AT UNIVERSAL ORLANDO RESORT

Guests will have temperature checks upon arrival

Good Vibes Only

First and foremost, all guests, team members and vendors are required to wear face coverings and practice social distancing in public areas. Additionally, all employees will be required to have temperature checks upon arrival. Those with temperatures of 100.4 degrees or greater will not be allowed to work. Guests will also have temperature checks upon arrival and return prior to boarding the resort transportation system. Anyone with a temperature of 100.4 degrees or greater after three checks will be asked to seek medical attention and obtain medical clearance prior to being permitted to enter. Once your homework is done, you’re all clear for playtime!

Hand sanitizer stations are located in all public areas

A Sparkly Clean Slate

Within the resort, you’ll find hand sanitizer stations in all public areas and elevator landings. There are also enhanced cleaning protocols for all guest rooms, meeting rooms and public areas with an EPA-approved cleaner and disinfectant. All guest rooms will be serviced after checkout. When possible, guest rooms will be left vacant for 24-48 hours upon checkout before thoroughly cleaning and checking in a new guest. In the park, you can board rides, visit restaurants and meet your favorite characters knowing that all high-touch areas are frequently sanitized for your safety.

All guests, team members and vendors are required to wear face coverings

All Of the Fun, None of the Contact

Contactless options within the Universal Orlando Resort App will make your visit a breeze! Even before you arrive, you can purchase and store your park tickets right on your phone. In the park, the Virtual Line experience means you can explore the park AND wait for your next ride at the same time! Just pick your ride in the app, join the queue and show up during your time window. You’ll be whizzing around on your favorite ride in no time! Feeling hungry? On your way to the restaurant, jump on the app to select your dining location, peruse the menu, make your selections, pay for your meal and let the kitchen know you’re ready to eat when you arrive at the venue. During your stay, you’ll also enjoy several other contactless experiences, including hotel texting services, express checkout, contactless room service, interactive park maps and more!

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