Sue is so reliable and helpful, it's like taking an expert with you. When things happen (and they will), she quickly finds great options quickly. More than once I thought I was stranded by a cancelled flight or some emergency would come up where plans needed to be changed. She gets its done. She knows me and my family and what we will like. Her personal experiences help her guide us to good travel choices. In short, travel agent done right!

I don’t even know where to start! Sue was an angel from day ONE! She got back to me immediately & throughout the entire process she was so responsive, professional, kind & treats you more like family than a client. 2 flights cancelled (Covid) & Sue ensured we were taken care of with new flights. She went above & beyond to ensure every single request we had was taken care of! Then, we had to get tested for Covid 72 hours before our trip (nightmare) & she went OUT OF HER WAY to speak with the lab to make sure we would get results. I don’t think that even falls in her job description?!!! I lost my bag (nightmare) heading to Bora & Sue was right on it making sure i got it back in time for my wedding. She never seemed too busy for us with our questions & made us feel like we were really a priority. I can’t say enough great things about Sue!!!!! Our trip would NOT be what it was without her. She is exactly who you need if you are traveling somewhere you have never been!

Superb service

Sue Tindell helped 3 friends and me plan a European vacation for April & May 2020. It was so fun working with her. We booked & pd for the trip in 12/2019 with an upscale tour company. We were excited---Yahoo, plans were set---then the pandemic hit. The tour was cancelled. The tour company was only offering a voucher for future travel with them. For a variety of reasons our group did not want the voucher, we wanted a refund. The tour company wouldn't refund for the cancelled trip. Sue really went to work for us. She tirelessly continued to plead our case with them. After weeks of her persistent contacts, they finally agreed to refund our payments. As soon as Sue received the refund from them, she refunded the $ back to us. There is no question in my mind that if it weren't for Sue, we never would have gotten our money back---it is not something we could have done as individuals. THAT is why you use a travel agent like Sue Tindell

Susan was amazing. We don’t travel often and she was always there to answer my newbie questions no matter what day or time it was. She had everything planned out for us which made it so easy for us to focus on our wedding instead of stressing over getting everything scheduled for the honeymoon. I can’t recommend her enough and will always be appreciative of her helping our honeymoon go so well. I look forward to our next trip with Susan guiding the way!