Wonderful Experience Planning With Terri
Reviewed By SusanA - Loveland, OH | Traveled to Niagara Falls ~ Ontario ~ Canada
Working with Terri to plan our family's summer vacation was an awesome experience and I would highly recommend her to plan your ideal vacation. I wanted to make sure we saw all the best sites and fit everything into our schedule in our multi-city, state, and country vacation, and Terri planned it perfectly. Terri asked all the right questions to find out what we wanted to do and learn our family's comfort level in regards to how much we wanted to travel in one day, how busy we wanted to stay, and what accommodations work best for our family's needs and price range. Terri's knowledge of the different locations was invaluable to make sure we efficiently spent our time and money.
We had a great vacation, perfectly planned trip spending one or two nights each in Pittsburgh, Buffalo, Erie and Niagara Falls, Canada. The multiple options Terri gave us for hotels, and suggestions for places to eat, took a lot of guess work out of the planning and was appreciated.
I would recommend this agent to my family and friends
14 of 24 people found this review helpful
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When Can We Go Back to Occidental at Xcaret??
Reviewed By Tom - Roselle Park, NJ | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
This was our first time booking an all-inclusive trip in Mexico for us and our two daughters (9 & 7). Terri provided information on all the possible options and worked to get us as much as we could for our dollar. We chose Occidental at Xcaret and it was incredible! We all had such a good time. We felt like we were taken care of, and did not have to worry about the arrangements at all. Thanks, Terri!
I would recommend this agent to my family and friends
10 of 18 people found this review helpful
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One Last Trip to Hawaii
Reviewed By Mary - Loveland | Traveled to Oahu Island ~ Hawaii ~ USA
Terri was so easy to work with and was so patient with all of our changes and requests. This trip was originally planned for spring break 2021 but had to be cancelled due to medical reasons. Once we decided to try again our condo we wanted was gone for the summer, but Terri was able to get us the condo the week before school started which was so awesome! We stayed exactly where we wanted to be. We could walk to everything we wanted and was able to park our rental in the garage of the condo which was also awesome. It was an awesome trip for our family and amazing to go back to our honeymoon spot one more time.
I would recommend this agent to my family and friends
Terri Weeks responded:
I am so glad we were able to make this trip happen. I hope that the memories that you made will provide comfort in the years to come.
1 of 1 people found this review helpful
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Great travel agent!
Reviewed By BoyMomX4 - Shawnee, KS | Traveled to South Dakota ~ USA
Terri has planned three trips for our family of 6. We have childrens ages 4-11. She is very detailed in the work she prepares and tries to cover every detail. I love how she is able to put our trips into an interactive app that makes on the go travel so much easier. We will continue to use Terri every year!
I would recommend this agent to my family and friends
7 of 13 people found this review helpful
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Wonderful Trip to Europe
Reviewed By Clyde - Los Angeles, CA | Traveled to Europe
My wife and I could not be more pleased with the great job Terri did on our recent European trip. With great care and attention to detail, she helped us plan our 3 week trip to Germany, Spain, France, Montenegro, Malta, Greece and Italy. She listened carefully to our ideas and concerns and offered a variety of good options for hotels, transfers, excursions and travel insurance. In the process, she saved us money. As luck would have it, our plans changed shortly before our trip, so Terri had to scramble to change our flights. She again researched all the options and help us pick the best one. Professional, knowledgeable and caring, Terri could not have done a better job. We highly recommend her.
I would recommend this agent to my family and friends
8 of 15 people found this review helpful
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Great trip
Reviewed By Johnd - Cornelius nc | Traveled to San Antonio ~ Texas ~ USA
She was great. Top notch
I would recommend this agent to my family and friends
6 of 11 people found this review helpful
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Amazing Flexible Experience!
Reviewed By Julia B. - Brooklyn, NY | Traveled to Fort Lauderdale ~ Florida ~ USA
Terri is amazing! My family engaged her for our trip to Hawaii last year which unfortunately had to be rescheduled due to Covid related issues. When the trip got rescheduled I was no longer able to attend. Terri got me an amazing credit on my flight. She then worked with me over the course of a few months to book THREE different trips using that flight credit. Terri did this all at no extra charge because she is so committed and kind to her clients. Booking the new trips was so easy and she was quick to respond to all of my emails. In this situation many people could have said “you’re out of luck” but Terri went above and beyond to help me!
I would recommend this agent to my family and friends
Terri Weeks responded:
It was my pleasure to help you use that credit. It was so unfortunate that you were unable to go to Hawaii. I'm glad I was able to help.
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Bourbon Trail Anniversary Trip
Reviewed By Rhonda - Cincinnati, Ohio | Traveled to Kentucky ~ USA
?From the beginning, Terri listened to what we wanted, took the time to get to know us, and set about scheduling as many adventures as she could in four days with a modest budget. She was challenged with my husband being a bourbon lover & me being a non-drinker, but she was able to customize a mix of experiences with our interest in history woven throughout. We were relieved to have her navigate all the tastings & tours & timing of each activity, & absolutely loved the app which captured all the logistics succinctly in an easy-to-reference format. Early on she even encountered a snag or two when booking, yet she persevered with creativity, kept us informed, & found other viable options. We are truly grateful for Terri's role in the memories we made on this trip!
I would recommend this agent to my family and friends
Terri Weeks responded:
It was my pleasure to craft a memorable adventure to celebrate your anniversary. I'm so glad you had a wonderful time!
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Awesome first vacation!
Reviewed By Paulette - Cincinnati, OH | Traveled to Florida ~ USA
I really appreciate Terri's attention to detail and how quickly she put this trip together for us! Everything went perfectly according to plan and we had an awesome time! I didnt even know where to start in planning this trip but Terri took care of everything. It was a very stress free process.
I would recommend this agent to my family and friends
Terri Weeks responded:
Thanks for trusting me with your vacation plans. It brought me joy to help you and your kids spend some quality recreational time together and experience some "firsts" as a family.
4 of 8 people found this review helpful
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Best European Family Trip
Reviewed By Kat - Shawnee, KS | Traveled to Europe
Terri listens closely to the customer to define the best travel/vacation plans. She makes sure you are satisfied and well planned out for your travel. She is flexible and can plan a large overseas trip for a family, or a romantic couples trip, or a fun local driving expedition.
I would recommend this agent to my family and friends
6 of 12 people found this review helpful
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Cherished bonding trip for my daughters and I
Reviewed By Shehla - St Paul Minnesota | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
What I appreciated was how she really pulled through a great package even though my travel plans were last minute and options were limited .. I had been so stressed trying to do it on my own . She really made a personal effort to make it a success for my specific needs .
I would recommend this agent to my family and friends
8 of 16 people found this review helpful
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Beat Alaskan Adventure
Reviewed By Big Mike - Sadler, TX | Traveled to Anchorage ~ Alaska ~ USA
Absolutely fantastic trip that would not have happened without Terri. Even when we had an issue with a guide service, she jumped in to get our refund. Will be using Terri for future adventures!
I would recommend this agent to my family and friends
4 of 9 people found this review helpful
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Amazing 50th Anniversary trip!!!
Reviewed By Andi - Loveland, OH | Traveled to Zion National Park ~ Utah ~ USA
It was a pleasure working with Terri. She helped us narrow our focus to be sure we saw what as most important to us on this trip. We made changes along the way and she was most accommodating in figuring out what we really needed. There was a hiccup at the beginning of our trip which could have ruined the whole first 2 days, but Terri found a good "work around" and we were able to salvage those days. Thanks so much Terri. We will be using you again!!!
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Best family trip ever!
Reviewed By A Quinn - Wauwatosa, WI | Traveled to Jackson Hole and Yellowstone
We loved the whitewater rafting experience on the Snake River. Our daughter was hesitant at first, but when it was over, she asked to do it again. It ended up being her favorite activity. It was hard to leave Jackson Hole, but enjoyed Yellowstone for it’s own uniqueness. The landscape was fascinating, and Terri’s suggested route was perfect.
Big Rock Travel was great! Terri was so helpful with great advice and was very responsive to my questions. As a working mom, I especially appreciated that she made all our bookings for us so I didn't have to spend time researching and doing the bookings myself. I completed trusted her knowledge base and it all worked out great. Her itinerary app was amazing too - so helpful!
I would recommend this agent to my family and friends
7 of 15 people found this review helpful
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Best trip ever!
Reviewed By Sunkisses - Milford | Traveled to Hawaii ~ USA
Very helpful and patient as we figured out what was best for our family
I would recommend this agent to my family and friends
9 of 19 people found this review helpful
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