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Diane Roberts

Fenton, Michigan Travel Agent
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Diane Roberts

Diane Roberts

Fenton, Michigan Travel Agent
Superior Travel, a Travel Leaders Network affiliate agency
10 Reviews | 100% Recommended
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Luxury Getaways, Group & Wedding Travel Specialist

Experience is very important when it comes to booking getaways and destination weddings. And I have more than 30 years in the travel industry. I started working as a receptionist at a travel agency even before I graduated high school, moved into reservations, and am now the office team leader for our boutique agency. Over those years, I have successfully booked many getaways, including the most difficult and challenging ones, such as destination weddings and large group travel.

My experience allows me to thrive on challenges -- such as the 55-day Australia FIT (fully independent travel) itinerary I crafted for one client. It also means that if you should encounter a situation while on your vacation -- such as a missed connecting flight -- I will have the expertise necessary to get your journey back on track. More than likely I have had to deal with an issue similar to yours in the past, so I can now apply that knowledge to successfully solving your problem. 

I am also known for providing excellent customer service and for being very detail-oriented. You can be assured that when you book with me, all aspects of your trip will be covered. I also understand the importance of communication, so I will also keep you informed as progress is made on your itinerary and bookings.  

I am very proud to say that most of the people I book vacations for today are either repeat clients or referrals. And because a good travel agent always works hard to get to know their clients, their personalities and likes and dislikes, I have also become friends with many of my customers over the years. I am also proud to say I tied for the Best of the Best Travel Agent in our local paper for 2016!

Of course, I still love booking trips for new clients, as well. In addition to my years of experience, I also strive to stay well-informed on what is going on in the industry. So I have also completed both of the Travel Institute's Luxury Travel and Destination Wedding courses. I have also traveled extensively, myself. Some of my favorite journeys have been:

  • Hawaii
  • Paris
  • River cruises

So if you are searching for an experienced travel agent who will know how to customize a journey to your particular travel style, please contact me. I look forward to hearing from you and working on your next amazing getaway in the near future!

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Certified Travel Counselor
Destination Wedding Specialist
Luxury Travel Expert
Groups Specialist

My Reviews

Rating: 5 10 Reviews | 100% Recommended

Consistent Excellent Service

Reviewed By Tom Schehr - Fenton, MI | Traveled to Europe
Diane has provided travel services for my wife and me, as well as our friends, for more than a decade. Most of our engagements involved international travel. Her service has been exemplary in all facets.
I would recommend this agent to my family and friends
4 of 5 people found this review helpful
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Best trip ever!

Reviewed By Rachel - Grand blanc | Traveled to Europe
Diane has planned several trips with me over the years and has always been amazing! My best friend and I decided we wanted to go on a European trip to celebrate college graduation. I told Diane the idea of where we wanted to go, and price range around 8 months in advance. We corresponded back and forth and watched flight trends for pricing. We booked the flights, hotels, tickets for cathedrals and train travel in advance. Our destinations were barcelona, Venice, Florence, Rome, and Capri. Diane made what would’ve been a very difficult trip to plan a breeze. She was available to answer any questions we had, and knowledgeable about the locations. My best friend and I had the time of our lives, and we owe it all to her!
I would recommend this agent to my family and friends
Diane Roberts responded:
Awe, thank you. I love working with you and your family! We truly appreciate your business, you are all so good to work with. I love your adventurous spirit!
1 of 1 people found this review helpful
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Heavenly Honeymoon

Reviewed By The Fairs - Holly, Mi | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Diane is so knowledgeable about travel! We told her what we would like to have in a honeymoon, and she found us the perfect place and took care of every little detail! We will absolutely use Diane again in the future.
I would recommend this agent to my family and friends
Diane Roberts responded:
Thank you! I look forward to your next adventure!
1 of 1 people found this review helpful
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One of many wonderful trips Diane planned!

Reviewed By Mary - Holly MI | Traveled to Italy ~ Europe
Diane is helpful, knowledgeable, and makes planning your trip fun. Great attention to detail and thorough.
I would recommend this agent to my family and friends
Diane Roberts responded:
Thanks Mary. It's always fun planning with you too. I appreciate your business!
1 of 1 people found this review helpful
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Great Thanksgiving trip along the Riverwalk!

Reviewed By Natalya - Clarkston, MI | Traveled to San Antonio ~ Texas ~ USA
Diane is friendly, efficient and always prompt to answer questions and follow up on anything she may have had to research to finalize my travel plans. She arranged for my travels to be easy and fun! Appreciate all her knowledge and guidance!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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The best trip of our lives was a Baltic Cruise.

Reviewed By SueKay - North Branch | Traveled to Baltic Sea ~ At Sea ~ At Sea
We have worked with Diane for many years. It is good to have someone to call when you need help in another country.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Best trip ever!

Reviewed By Sonya - Flint, MI | Traveled to Hawaii ~ USA
Working with Diane to plan our 25th anniversary trip was a fantastic experience from start to finish. We weren’t sure what we wanted out of this trip and her expertise helped us hone in on which islands we wanted to visit and which excursions we wanted to try. Diane’s travel experience really helped us in choosing our own activities, her recommendations were spot on.

We were gone for a full two weeks and were not ready to come home when it was over! The trip was amazing and we look forward to planning another big getaway in the future. Diane was there to answer any questions we had and put a lot of effort into making our trip amazing and seamless.

This was truly the trip of a lifetime!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Diane is awesome!

Reviewed By Don - Clarkston, Michigan | Traveled to Iceland ~ Europe
Diane is a wonderful travel agent! She has helped make the stresses of traveling much easier to deal with. She is very helpful, informative, and returns emails promptly. Highly recommend for all types of travel.
I would recommend this agent to my family and friends
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Trip of a lifetime!

Reviewed By Phil - Fenton, Mi | Traveled to Europe
Diane was easy to work with. She made the changes we asked for and put it all in a package that we could refer to and understand while we were on our trip.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Great Trip!

Reviewed By Zenia - Chicago | Traveled to San Antonio ~ Texas ~ USA
My sister worked with Diane Roberts to book our trip to San Antonio, Tx. She did an amazing job finding our flights and hotel, centrally located walking distance to all the city attractions.
I would recommend this agent to my family and friends
2 of 6 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.