Kathleen booked the most unimaginable trip for us and our family on a boat in the Bahamas. Everything was top notch, professional and so easy. She took care of every detail.

Kathleen is THE BEST! We have always valued her suggestions and have always loved the fact that she secured perks like comp breakfast and/or lower prices. But this time, she resolved the ultimate 2020 COVID-related travel issue. What should have been a simple booking for spring break started with Kathleen working with the hotel to get the exact room arrangements that worked best for our group (all at a lower price.) Then she was able to select airline seats earlier than we would have been able to do so on our own. (Spring break travel was nearly sold out and we wanted to sit together.) But then COVID. We cancelled. She never seemed put out that she had to spend hours upon hours dealing with our issue. Ultimately Kathleen secured a full refund for us. We were already going to continue to book travel with her based on her invaluable advice and the fabulous places she has booked for us in the past, but the way she handled this debacle was truly as good as customer service gets.

Kathleen was a life saver! She helped us plan our 60th birthday celebration in the Piedmont Region of northern Italy and she was absolutely fabulous to work with. She had creative ideas on ground transportation, dining and unusual excursions. All 25 guests loved the truffle hunt, complete with a wine and cheese/honey tasting, with a local guide. She was super responsive and attentive to guests' requests and differing budgets for hotels. I highly recommend Kathleen.