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Donna Canaie

Madison, Wisconsin Travel Agent
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Donna Canaie

Donna Canaie

Madison, Wisconsin Travel Agent
A Full-Service Travel Leaders Associate Agency
21 Reviews | 100% Recommended
If you see the text box to the right do not fill it in

Leisure Travel Consultant

As a leisure travel specialist, I enjoy providing great customer service, with a smile, and will treat your trip like it is my own. I am a native of Colorado but I now call Madison my home. As a youth, I lived in Haifa, Israel and Canada.  In the States. I have lived in Michigan, California, Maryland, Washington DC and Colorado. I have travelled to Europe multiple times visiting London, Paris, Amsterdam, Vienna, Norway and Sweden. My most recent European trip was an Avalon river cruise with a 3-Night (Monograms) extension - ask me about it, I loved it!

I have also had the pleasure of spending time in Indonesia, China, Singapore and the island country of Mauritius, in the Indian Ocean. My second language is Persian (Farsi). I am, also, learning Mandarin Chinese and Korean.  I look forward to meeting you and taking care of all your travel needs!

CERTIFICATES & AWARDS

Avalon River Cruise Specialist
Globus Specialist
Hotel General Management

My Travel Stories

Rome Illumination Tour
SMILE

My Reviews

Rating: 5 21 Reviews | 100% Recommended

Top of the list as one of the best trips!

Reviewed By Deb - Madison, WI. | Traveled to Scotland ~ Europe
Both my mom and I felt immediately comfortable with Donna. She answered our numerous questions and also provided a lot of information we didn't even think of. She went the extra mile to make sure our trip would be wonderful!
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind words. CIE Tours is one of my favorite vendors, for Scotland. I'm glad their "Scottish Dream" tour made your Scottish dreams come true and I look forward to opportunity to assist with your next travel adventure. Stay well!
9 of 13 people found this review helpful
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Excellent first experience

Reviewed By Stacey - Portage | Traveled to New Orleans ~ Louisiana ~ USA
We booked a very modest trip to New Orleans on a very small budget. I was pleased with how patient and helpful Donna was with us as first-time vacationers on a tiny budget. She made me feel just as important as if we were planning something very grand and exotic. Just a lovely and attentive woman to work with.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you Stacey! It was a pleasure working with you too and I'm happy to have be able to assist with your vacation. No trip is too small or too big... the important thing is that we get the opportunity to travel. :)
3 of 4 people found this review helpful
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Not the best trip not her falt we took the train.

Reviewed By Yunie - Madison | Traveled to Seattle ~ Washington ~ USA
Donna helped set up our trip . Very helpful , even came in Sat. to send the vouchers to us .
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your review. I am always happy to help with your travel plans. It was a pleasure meeting you and your family.
3 of 4 people found this review helpful
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We love the river cruise and would do another one!

Reviewed By Jupiter travelers - Madison, Wisconsin | Traveled to Budapest ~ Hungary ~ Europe
Donna was always available for questions we had!
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you. I love river cruising, too! It's a wonderful mode of transportation, to be in a floating hotel. I'm glad to have helped make your travel dreams a reality.
3 of 4 people found this review helpful
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Italy & Amsterdam

Reviewed By Jane - Madison WI | Traveled to Italy ~ Europe
Great! The documents came really late, but that might have been our fault for booking so late? The one thing we were really disappointed with was the City Tour in Amsterdam. Half of the trip was to a "diamond factory", which really was a diamond STORE, where they tried to sell us diamond jewelry. Very disappointing.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your feedback. Yes, the documents were mailed late, since we added, last minute, tours. The electronic documents are, always, sufficient though. * I had this, same, type of experience in China however, I enjoyed it and purchased some very unique and beautiful pearls however, I knew that it would be a "store" experience. I will share your comments, with our tour vendor, so that they can, hopefully, change their approach. * I'm very glad you enjoyed Italy! - Donna C.
7 of 12 people found this review helpful
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Las Vegas trip

Reviewed By You Lori - Black earth wi. | Traveled to Las Vegas ~ Nevada ~ USA
Donna goes above and beyond in everything she does for the
Customer. She is such a awesome and genuine lady. ????
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for allowing me to help with your Las Vegas vacation. You also helped me by telling me about a great resort with free parking and no resort fees! I look forward to assisting with your next trip!
1 of 1 people found this review helpful
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Took care of me!

Reviewed By Shad - Madison, WI | Traveled to Europe
Very professional and personable.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for keeping your business local. I am happy to assist!
1 of 1 people found this review helpful
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Great Jamaica trip

Reviewed By FamilyJamaicanTrip - Madison, WI | Traveled to Negril ~ Jamaica ~ Caribbean
Working with Donna was fantastic. She recommended VIP arrival service which made the start of our trip great - greeted upon arrival by a travel rep, escorted past the huge line in customs to a separate immigration area, cocktail service at the airport and escorted to our shuttle service. I highly recommend Donna!
I would recommend this agent to my family and friends
Donna Canaie responded:
I'm so glad to hear that you, much needed, vacation was a success! Jamaica is a great family destination and the Club MoBay service makes it even better! Thank you for your continued business. It's always a pleasure.
2 of 3 people found this review helpful
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Tropical Vacation From Wisconsin Winter

Reviewed By John & Mary - Waunakee, Wisconsin | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Donna is a pleasure to work with. This is our third trip that was arranged with Donna, each to a different location. All of them were trouble free.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind words and continued business. "Trouble Free" is music to my ears. It is my pleasure to assist.
1 of 1 people found this review helpful
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Perfect vacation for our active family of 8!

Reviewed By ThankfulKate - Cambridge, WI | Traveled to Florida ~ USA
Donna planned the PERFECT family vacation for us and our 6 kids, ages 5 - 20! We wanted to go somewhere, but didn't know where. We struggle with doing the research necessary for such a trip. My husband went to see Donna at the travel agency for help. She pointed us to Club Med- Sandpiper Bay, which was PERFECT! I didn't have to cook all week and the food options were amazing, delicious and varied! There were all-inclusive activities for all -- beach and pool time for the little ones, golf and tennis lessons, trapeze for the teenagers, yoga and water aerobics for me, and more! We are so thankful for her help!
I would recommend this agent to my family and friends
Donna Canaie responded:
I am SO glad to hear that the trip was all you wanted it to be. Thank you for allowing me to be of assistance. You are more than welcome. Your feedback, on the Club Med resort, helps me too! I look forward to working with you, again, in the near future. - Donna C.
1 of 1 people found this review helpful
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No Worry Travel Connections!

Reviewed By Paul - Cambridge | Traveled to Florida ~ USA
This year,2018, I decide to use a travel agent for the first time. Donna is everything you could ask for! She listened to my concerns and addressed them in a professional manner. I'm traveling with a friend with "memory" issues and needed my travel connections to go precisely as planned. I'm glad to say, "I now have a personal travel agent to rely on.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you, Paul. Making sure that all travel components have been booked properly takes a great deal of time however, it is well worth the effort. I am very happy to be of service for all of your travel plans. Best regards, Donna C.
2 of 3 people found this review helpful
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Large Destination Wedding

Reviewed By Michele - Madison | Traveled to Mexico
Donna managed the travel arrangements for 60+ people coming from various locations in several states. Everyone arrived at the event on time and as planned. My advice is to be patient, there are a lot of pieces to the puzzle when so many people are traveling. Donna kept me updated on the process and the plans as things developed. Planning a destination wedding is not as easy as people think, there are a lot of long distance details to manage.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you, Michele. I, sincerely, appreciate that you understand the amount of work that goes into coordinating a destination wedding. It was such a wonderful event to plan and I feel honored to have been part of the process of bringing your families together. :) - Donna C.
2 of 3 people found this review helpful
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My Trip Covered The Gamut of Locales and Sites

Reviewed By Ron - Columbus, WI | Traveled to Barcelona ~ Spain ~ Europe
My experience with Donna was super. She listened to my goals for the trip, and created a package that went beyond what I expected, and that included learning and seeing new things and having fun.
I would recommend this agent to my family and friends
Donna Canaie responded:
All I can say is: Fantastic! You are most welcome. I look forward to the next adventure.. :)
2 of 3 people found this review helpful
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The Trip of a Lifetim

Reviewed By Donna - Madison | Traveled to Morocco ~ Africa
Wow, where to start... Donna Cannaie is our travel-angel. Although I have traveled overseas a fair amount, I quickly realized that I needed help with our trip for 5 to Morocco. Donna and Kensington Tours put together the trip of a lifetime for us. They found us a guide and driver who were smart, funny, and treated us like familyl. Donna guided me through every step of the planning process, helping me think through how long to stay in each city, what activities were available (we're not museum sort of folks), and how much to tip (because everyone gets tipped). She was knowledgeable, relentlessly organized, and a wizard at keeping track of details. She quickly became my personal travel psychologist - staying kind and patient when I needed it the most. If she didn't know the answer to a question I asked, she found out and educated us both. The trip was amazing and Donna Cannaie made it happen for us.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you, sincerely. It has been a pleasure being of assistance to you and your family and thanks for taking me along through your trip reviews. It must have been amazing! Your kind and appreciative words make my job worthwhile. Thank you for putting your trip in my hands. I'm glad to hear that it went so well. All my best, Donna C.
2 of 3 people found this review helpful
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An Awesome European Adventure

Reviewed By Tammy - Madison, WI | Traveled to Europe
Donna is very helpful. She is kind and knowledgable. She responded quickly when we had questions and concerns. She enjoys her work and it shows. Her enthusiasm for providing the best customer service possible is appreciated.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind words. I'm very happy that you had a great travel experience and am looking forward to planning your next adventure! All my best, Donna
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Italy Again!

Reviewed By Jolene - Columbus, WI | Traveled to Italy ~ Europe
This is my 2nd trip to Italy with Donna. The hotels were great, the rides to/from airport were so convenient and the overall experience was fulfilling.
I would recommend this agent to my family and friends
Donna Canaie responded:
So happy to hear this! Italy is such a fantastic destination. It's hard not to have a great time. Thank you, sincerely, for your continued business. Let's see where you travel next. :)
5 of 10 people found this review helpful
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Wonderful vacation!

Reviewed By Brian - Cottage Grove | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Donna was helpful with deciding our destination and provided valuable guidance and advice in navigating our trip.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind comment. The Riu Palaces are, always, a good choice and I'm glad that you enjoyed your "Adults Only" time. Thank you for your continued business. - Donna C.
2 of 4 people found this review helpful
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Best trip of our lives

Reviewed By Arlene - NY | Traveled to Paris ~ France ~ Europe
Personable, helpful, flexible and great followup
I would recommend this agent to my family and friends
Donna Canaie responded:
I'm at you service and very happy to have helped make your travel dreams come true! Thank you! Donna Canaie / Burkhalter Travel Consultant
1 of 3 people found this review helpful
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Excellent travel agent

Reviewed By Mary - New York, NY | Traveled to Paris ~ France ~ Europe
Donna Canaie was a wonderful travel agent for u!. She was responsive and helpful at every turn. We had 2 separate incidences that she was especially helpful in: we had to cancel our trip because of illness and she made every step of that easy. When we re-scheduled the following year, she intervened with the hotel in Paris that did not honor its' contract with us and helped to get us a rebate. She went above and beyond what might be required or expected of a travel agent. Thank you, Donna!
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you, Mary. I'm so glad that you were able to, still, go on the river cruise. They are a wonderful mode of transportation. I am, always, happy to "go to bat" for my clients. Please reach out to me, any time. Donna C.
2 of 6 people found this review helpful
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A first time new experience!

Reviewed By J & P - Sun Prairie, WI | Traveled to Honduras ~ Central America
Donna Canaie is a wealth of knowledge! She was very patient with us since we changed our minds several times as to where we wanted to go. Emails and phone calls do not do justice to actually meeting Donna in person. She is wonderful!

Everything for our cruise to the Western Carribean fell into place from flight to pick-up and drop off service.

Norwegian Cruise Line was exceptional from the food to the service. The crew were very friendly.

We met people in ports from other cruise lines Carnival and Mediterranean - they were not satisfied with their cruise accomodations and their crew.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your find words. It has been a pleasure working with your family and I look forward to assisting with your next adventure! All my best, Donna C.
2 of 7 people found this review helpful
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The trip was a once in a lifetime experience and e

Reviewed By Kathleen - Middleton, Wisconsin | Traveled to Paris ~ France ~ Europe
Donna assisted three of us with plans and arranements for an Avalon river cruise. She had encouraged us to take out insurance which we ended up needing to use, due to my unexpected illness. She assisted us
with all those reimbursements and then, robooking when we were ready, a year later. Everything went very well! Donna has also helped me with some international travel including arrangemens for “wheelchair assistance.”
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your feedback. River cruising are one of my, absolute, favorite modes of travel and once you go on one, you're hooked! I'm glad you enjoy it as much as I do. As you know, I remain at your service. Thank you for your, continued, business.
5 of 19 people found this review helpful
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