Email MeDonna Canaie
Madison, Wisconsin Travel Agent
Leisure Travel Consultant
As a leisure travel specialist, I enjoy providing great customer service, with a smile, and will treat your trip like it is my own. I am a native of Colorado but I now call Madison my home. As a youth, I lived in Haifa, Israel and Canada. In the States. I have lived in Michigan, California, Maryland, Washington DC and Colorado. I have travelled to Europe multiple times visiting London, Paris, Amsterdam, Vienna, Norway and Sweden. My most recent European trip was an Avalon river cruise with a 3-Night (Monograms) extension - ask me about it, I loved it!
I have also had the pleasure of spending time in Indonesia, China, Singapore and the island country of Mauritius, in the Indian Ocean. My second language is Persian (Farsi). I am, also, learning Mandarin Chinese and Korean. I look forward to meeting you and taking care of all your travel needs!
My Travel Experiences
My Reviews
6 of 10 people found this review helpful
Italy & Amsterdam
Reviewed By Jane - Madison WI | Traveled to Italy ~ Europe
Great! The documents came really late, but that might have been our fault for booking so late? The one thing we were really disappointed with was the City Tour in Amsterdam. Half of the trip was to a "diamond factory", which really was a diamond STORE, where they tried to sell us diamond jewelry. Very disappointing.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your feedback. Yes, the documents were mailed late, since we added, last minute, tours. The electronic documents are, always, sufficient though. * I had this, same, type of experience in China however, I enjoyed it and purchased some very unique and beautiful pearls however, I knew that it would be a "store" experience. I will share your comments, with our tour vendor, so that they can, hopefully, change their approach. * I'm very glad you enjoyed Italy! - Donna C.
Thank you for your feedback. Yes, the documents were mailed late, since we added, last minute, tours. The electronic documents are, always, sufficient though. * I had this, same, type of experience in China however, I enjoyed it and purchased some very unique and beautiful pearls however, I knew that it would be a "store" experience. I will share your comments, with our tour vendor, so that they can, hopefully, change their approach. * I'm very glad you enjoyed Italy! - Donna C.
We love the river cruise and would do another one!
Reviewed By Jupiter travelers - Madison, Wisconsin | Traveled to Budapest ~ Hungary ~ Europe
Donna was always available for questions we had!
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you. I love river cruising, too! It's a wonderful mode of transportation, to be in a floating hotel. I'm glad to have helped make your travel dreams a reality.
Thank you. I love river cruising, too! It's a wonderful mode of transportation, to be in a floating hotel. I'm glad to have helped make your travel dreams a reality.
1 of 2 people found this review helpful
Top of the list as one of the best trips!
Reviewed By Deb - Madison, WI. | Traveled to Scotland ~ Europe
Both my mom and I felt immediately comfortable with Donna. She answered our numerous questions and also provided a lot of information we didn't even think of. She went the extra mile to make sure our trip would be wonderful!
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind words. CIE Tours is one of my favorite vendors, for Scotland. I'm glad their "Scottish Dream" tour made your Scottish dreams come true and I look forward to opportunity to assist with your next travel adventure. Stay well!
Thank you for your kind words. CIE Tours is one of my favorite vendors, for Scotland. I'm glad their "Scottish Dream" tour made your Scottish dreams come true and I look forward to opportunity to assist with your next travel adventure. Stay well!
4 of 9 people found this review helpful
Italy Again!
Reviewed By Jolene - Columbus, WI | Traveled to Italy ~ Europe
This is my 2nd trip to Italy with Donna. The hotels were great, the rides to/from airport were so convenient and the overall experience was fulfilling.
I would recommend this agent to my family and friends
Donna Canaie responded:
So happy to hear this! Italy is such a fantastic destination. It's hard not to have a great time. Thank you, sincerely, for your continued business. Let's see where you travel next. :)
So happy to hear this! Italy is such a fantastic destination. It's hard not to have a great time. Thank you, sincerely, for your continued business. Let's see where you travel next. :)
1 of 3 people found this review helpful
Wonderful vacation!
Reviewed By Brian - Cottage Grove | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Donna was helpful with deciding our destination and provided valuable guidance and advice in navigating our trip.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your kind comment. The Riu Palaces are, always, a good choice and I'm glad that you enjoyed your "Adults Only" time. Thank you for your continued business. - Donna C.
Thank you for your kind comment. The Riu Palaces are, always, a good choice and I'm glad that you enjoyed your "Adults Only" time. Thank you for your continued business. - Donna C.
0 of 2 people found this review helpful
Best trip of our lives
Reviewed By Arlene - NY | Traveled to Paris ~ France ~ Europe
Personable, helpful, flexible and great followup
I would recommend this agent to my family and friends
Donna Canaie responded:
I'm at you service and very happy to have helped make your travel dreams come true! Thank you! Donna Canaie / Burkhalter Travel Consultant
I'm at you service and very happy to have helped make your travel dreams come true! Thank you! Donna Canaie / Burkhalter Travel Consultant
1 of 5 people found this review helpful
Excellent travel agent
Reviewed By Mary - New York, NY | Traveled to Paris ~ France ~ Europe
Donna Canaie was a wonderful travel agent for u!. She was responsive and helpful at every turn. We had 2 separate incidences that she was especially helpful in: we had to cancel our trip because of illness and she made every step of that easy. When we re-scheduled the following year, she intervened with the hotel in Paris that did not honor its' contract with us and helped to get us a rebate. She went above and beyond what might be required or expected of a travel agent. Thank you, Donna! I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you, Mary. I'm so glad that you were able to, still, go on the river cruise. They are a wonderful mode of transportation. I am, always, happy to "go to bat" for my clients. Please reach out to me, any time. Donna C.
Thank you, Mary. I'm so glad that you were able to, still, go on the river cruise. They are a wonderful mode of transportation. I am, always, happy to "go to bat" for my clients. Please reach out to me, any time. Donna C.
1 of 5 people found this review helpful
A first time new experience!
Reviewed By J & P - Sun Prairie, WI | Traveled to Honduras ~ Central America
Donna Canaie is a wealth of knowledge! She was very patient with us since we changed our minds several times as to where we wanted to go. Emails and phone calls do not do justice to actually meeting Donna in person. She is wonderful!Everything for our cruise to the Western Carribean fell into place from flight to pick-up and drop off service.
Norwegian Cruise Line was exceptional from the food to the service. The crew were very friendly.
We met people in ports from other cruise lines Carnival and Mediterranean - they were not satisfied with their cruise accomodations and their crew.
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your find words. It has been a pleasure working with your family and I look forward to assisting with your next adventure! All my best, Donna C.
Thank you for your find words. It has been a pleasure working with your family and I look forward to assisting with your next adventure! All my best, Donna C.
4 of 17 people found this review helpful
The trip was a once in a lifetime experience and e
Reviewed By Kathleen - Middleton, Wisconsin | Traveled to Paris ~ France ~ Europe
Donna assisted three of us with plans and arranements for an Avalon river cruise. She had encouraged us to take out insurance which we ended up needing to use, due to my unexpected illness. She assisted us with all those reimbursements and then, robooking when we were ready, a year later. Everything went very well! Donna has also helped me with some international travel including arrangemens for “wheelchair assistance.”
I would recommend this agent to my family and friends
Donna Canaie responded:
Thank you for your feedback. River cruising are one of my, absolute, favorite modes of travel and once you go on one, you're hooked! I'm glad you enjoy it as much as I do. As you know, I remain at your service. Thank you for your, continued, business.
Thank you for your feedback. River cruising are one of my, absolute, favorite modes of travel and once you go on one, you're hooked! I'm glad you enjoy it as much as I do. As you know, I remain at your service. Thank you for your, continued, business.