Both my mom and I felt immediately comfortable with Donna. She answered our numerous questions and also provided a lot of information we didn't even think of. She went the extra mile to make sure our trip would be wonderful!

Very pleasant very knowledgeable Agent

Donna goes above and beyond in everything she does for the
Customer. She is such a awesome and genuine lady. ????

We booked a very modest trip to New Orleans on a very small budget. I was pleased with how patient and helpful Donna was with us as first-time vacationers on a tiny budget. She made me feel just as important as if we were planning something very grand and exotic. Just a lovely and attentive woman to work with.

Donna is a pleasure to work with. This is our third trip that was arranged with Donna, each to a different location. All of them were trouble free.

This year,2018, I decide to use a travel agent for the first time. Donna is everything you could ask for! She listened to my concerns and addressed them in a professional manner. I'm traveling with a friend with "memory" issues and needed my travel connections to go precisely as planned. I'm glad to say, "I now have a personal travel agent to rely on.

My experience with Donna was super. She listened to my goals for the trip, and created a package that went beyond what I expected, and that included learning and seeing new things and having fun.

Donna is a travel agent who cares. She took the time to review options and work carefully with the two of us. One of us was in Minneapolis and the other one was in Sun Prairie so it was probably a bit more challenging than usual. Because we happened to select a trip that Donna had also taken, she had first-hand knowledge of the trip that we were taking. She answered our questions, followed up as needed, was always encouraging, and kept in touch. We were so confident about what we were going to experience and it all went as she said.

Wow, where to start... Donna Cannaie is our travel-angel. Although I have traveled overseas a fair amount, I quickly realized that I needed help with our trip for 5 to Morocco. Donna and Kensington Tours put together the trip of a lifetime for us. They found us a guide and driver who were smart, funny, and treated us like familyl. Donna guided me through every step of the planning process, helping me think through how long to stay in each city, what activities were available (we're not museum sort of folks), and how much to tip (because everyone gets tipped). She was knowledgeable, relentlessly organized, and a wizard at keeping track of details. She quickly became my personal travel psychologist - staying kind and patient when I needed it the most. If she didn't know the answer to a question I asked, she found out and educated us both. The trip was amazing and Donna Cannaie made it happen for us.

Donna helped set up our trip . Very helpful , even came in Sat. to send the vouchers to us .

Donna was always available for questions we had!

Donna was helpful with deciding our destination and provided valuable guidance and advice in navigating our trip.

Donna is a great listener, she helped us fine tune our travel priorities and followed through with finding and acquiring them. We wanted some independence with our own schedule. She is a good communicator, so we were clear on the details. She was very understanding with our learning curve, our first time with a travel agent, yet efficient. We really had a great trip.

Donna is very helpful. She is kind and knowledgable. She responded quickly when we had questions and concerns. She enjoys her work and it shows. Her enthusiasm for providing the best customer service possible is appreciated.

Personable, helpful, flexible and great followup

Donna Canaie was a wonderful travel agent for u!. She was responsive and helpful at every turn. We had 2 separate incidences that she was especially helpful in: we had to cancel our trip because of illness and she made every step of that easy. When we re-scheduled the following year, she intervened with the hotel in Paris that did not honor its' contract with us and helped to get us a rebate. She went above and beyond what might be required or expected of a travel agent. Thank you, Donna!

Donna Canaie is a wealth of knowledge! She was very patient with us since we changed our minds several times as to where we wanted to go. Emails and phone calls do not do justice to actually meeting Donna in person. She is wonderful!

Everything for our cruise to the Western Carribean fell into place from flight to pick-up and drop off service.

Norwegian Cruise Line was exceptional from the food to the service. The crew were very friendly.

We met people in ports from other cruise lines Carnival and Mediterranean - they were not satisfied with their cruise accomodations and their crew.

Donna was very helpful with an issue with our room. She contacted the resort and within minutes we had the room we expected. Very knowledgeable with travel experiences.

Super helpful. Always available. 0

This is my 2nd trip to Italy with Donna. The hotels were great, the rides to/from airport were so convenient and the overall experience was fulfilling.

Donna assisted three of us with plans and arranements for an Avalon river cruise. She had encouraged us to take out insurance which we ended up needing to use, due to my unexpected illness. She assisted us
with all those reimbursements and then, robooking when we were ready, a year later. Everything went very well! Donna has also helped me with some international travel including arrangemens for “wheelchair assistance.”