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Crystal Dyer

Chicago, Illinois Travel Agent
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Crystal Dyer

Crystal Dyer

Chicago, Illinois Travel Agent
GONE AGAIN TRAVEL & TOURS, a Travel Leaders Network affiliate agency
43 Reviews | 91% Recommended
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Destination Weddings and Group Travel Specialist

I have been creating exceptional vacation experiences since 1999.  I began my journey 20 years ago in the industry by attending the Harper College travel academy in Palatine Illinois for travel agents and meeting planners, graduating in 1999 while still employed at AT&T Communications.  I retired in 2004 and pursued my dreams of escorting group journeys worldwide.  I have also worked in both retail and wholesale at fortune 500 travel companies which helps me have a full rounded view of the industry and my clients needs.   

On September 22, 2016, I opened the first African American owned brick and mortar travel agency store in the Chicago Austin community.  Along with my team, I offer full service customized group travel packages for all your needs worldwide.  We can service all your airfare, hotel's, tour and insurance needs in person, online or via phone.

I customize packages for your destination wedding and group needs.  Special events at sea, all inclusive resorts, youth educational tours. business incentive trips, multi-generational, honeymoons, destination weddings, retreats and reunions. We believe everyone can afford to travel.  I educate families and organizations about the advantages of planning ahead and with a payment plan, everyone can live their dreams of travel worldwide.  

With every reservation that I complete, I give special attention to exactly what my clients are looking for and what is important to them.

Let me help you Stress Less and Travel More!

 

Testimonies I have received

Costa Rica Crystal
Costa Rica Crystal

Patricia Frausto reviewed Gone Again Travel & Tours — 5 star February 21, 2018.·  Crystal is very prompt, professional and will find you the best deal. She made planning our vacation so easy and we are so excited to go on our trip. She is a local small business the kind we love to support!

Ms. Debra Colemans Barbeque reviewed Gone Again Travel & Tours — 5 star August 11, 2017 ·  My family and I really enjoyed the cruise. We explored Key West, Florida and had an amazing experience during our visit to Cozumel, Mexico. We learned about the rich history and culture of Mexico, visited the Mayan Ruins in Tulum, ate authentic Mexican cuisine, got to shop and visit one of the most amazing beaches. It was both euphoric and tranquil.

 

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
IATAN ACCREDITED
SANDALS & BEACHES RESORTS SPECIALIST
CERTIFIED TRAVEL ASSOCIATE
STAR AWARD
OPRF CHAMBER SPOTLIGHT AWARD

My Reviews

Rating: 4.9 43 Reviews | 91% Recommended

A vacation to remember!

Reviewed By Trina - Chicago, Illinois | Traveled to California ~ USA
This was my first time booking a trip with Crystal Dyer. It was a great experience and I will use her agency for future vacations.
Crystal Dyer responded:
Thank you TeAnna
3 of 5 people found this review helpful
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A vacation to remember!

Reviewed By Trina - Chicago, Illinois | Traveled to California ~ USA
This was my first time booking a trip with Crystal Dyer. It was a great experience and I will use her agency for future vacations.
3 of 5 people found this review helpful
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Great vacation

Reviewed By Cynthia - Chicago | Traveled to Bahamas ~ Caribbean
Our experience was great, we truly enjoyed our vacation...Thank you Crystal
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank You
3 of 5 people found this review helpful
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It was a 7 Day Cruise on Royal Carribean line djip

Reviewed By Dede - 1743 N. Latrobe - Chicago, Illinois | Traveled to Bahamas ~ Caribbean
I had an awesome trip thanks
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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The best trip that we ever talken well organized

Reviewed By cruise - chicago il. | Traveled to Bahamas ~ Caribbean
My experience with Crystal was amazing. Very professional, experience and knows what she is doing. I would recommend others to contact her for their traveling experiences. Thank you Crystal. on a scale from 1-5 I would give her a great big number 5.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Wow. Thank you. You are so kind. Such a pleasure to help you stress less and travel more .
3 of 5 people found this review helpful
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My Vacation

Reviewed By Sunflower ?? - Chicago, IL | Traveled to Jamaica ~ Caribbean
Crystal has been supplying my vacation needs for over 17 years. Each vacation was better than next and her customer service is impeccable. She will forever and always be my Travel Agent.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Dancing Queen. Caring and Sharing for our youth. Peace and Blessings.
3 of 5 people found this review helpful
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An Encounter of the Magnificent Kind....

Reviewed By Deirdre - Carrollton | Traveled to Anguilla ~ Anguilla ~ Caribbean
An Encounter of the Magnificent Kind.....

Delightful, conscientious, caring and accessible is how I would describe our experience with Ms. Crystal Dyer of Gone Again Travel! She was/is readily available for any questions or concerns one may have, responding very timely! My family and I, along with good friends traveled on a magnificent 7 day cruise a few years ago. We had a relaxing yet fun filled time! No mishaps! My mother, 75 at the time, still speaks of "the cruise" with deep affection. This cruise was a multi generational affair! From dining with the captain to karaoke night dancing to Micheal Jackson hits and our group winning the competition! What do I love the most about Gone Again Travel?.... the profound professionalism, knowledge, integrity, and respectful attitude and spirit of Crystal! We will be back!!!! :)
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you and your family for selecting Gone Again as your cruise planner. I love you all and Mom is my Shero! Such a delight to see you and looking forward to our next adventure on the cruise December 2017.
3 of 5 people found this review helpful
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My Jamicia trip so far was a Delightful one...

Reviewed By CoCo - Chicago Ill. | Traveled to Jamaica ~ Caribbean
Very Professional
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank You for your review
3 of 5 people found this review helpful
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The Best Travel Agent

Reviewed By Anika - Chicago, Illinois | Traveled to Jamaica ~ Caribbean
I have worked with Ms. Dyer for over 15 years. I must say that quality service is what you will receive when working with her. I always get the best deals on vacations. I love how yo give her an ideal of what you may think you would like and she works her magic providing many ways and sources in which you may travel.
I'm sure by choosing Gone Again Travel you won't be disappointed.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Anika for your review. I can say you are a valued customer always supporting Gone Again and referring your friends and family. You actually are my Daughter from another Mother! Peace and Blessing always. Ms. C
3 of 5 people found this review helpful
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Darnell Shelley best trip

Reviewed By Darnell - St.louis | Traveled to Cancun ~ Quintana Roo ~ Mexico
She is a person that is there with you all the way of your trip
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Amazing time and experience

Reviewed By Tracey - Atlanta, Georgia | Traveled to Bahamas ~ Caribbean
Crystal is very helpful and soo informative . I enjoy working with her people
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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The best trip so far

Reviewed By Tracey hill - Atlanta ,Georgia | Traveled to Bahamas ~ Caribbean
She is very helpful and informative
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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It was a great trip

Reviewed By Granydog - Chicago, Illinois | Traveled to Australia ~ Australia & New Zealand
She was attentive, and a good listener, knowledgeable of the travel industry, thorough and based our trip on what we wanted very happy.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Best Family Trip

Reviewed By D. Childers - Chicago | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal provided an excellent vacation for my family. Everything was taken care of for me us and everything went completely smoothly for us.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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My first trip to Jamaica was absolutely wonderful!

Reviewed By Danyel - Chicago IL | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Crystal was very professional and extremely courteous of her clients individual circumstances. Crystal is always available to answer questions and give clarity on any concerns.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Everything Promised!

Reviewed By J & J - Chicago, Illinois | Traveled to Hawaii ~ USA
Crystal listened to my wants, offered a variety of options and answered every question I had. The hotel and activities were top notch. Very pleased and would definitely use her again.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you and glad you enjoyed your adventure. Looking forward to helping you explore again.
2 of 4 people found this review helpful
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I would do all inclusive from now on

Reviewed By Tracy - Plainfield Illinois | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I'm very please with her professionalism and with her working with me
I would recommend this agent to my family and friends
Crystal Dyer responded:
Such a pleasure being of service for your fabulous adventures. Looking forward to help plan your next vacation.
2 of 4 people found this review helpful
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Best ever...

Reviewed By Family vacations - Chicago il | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Totally professional and accommodating.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you very much and I look forward to assisting with your next family vacation.
2 of 4 people found this review helpful
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Ultimate Professional

Reviewed By Austin - Chicago, IL | Traveled to Memphis ~ Tennessee ~ USA
It was very obvious that Ms. Dyer is a travel professional. She answered all my questions pertaining to our trip, offered suggestions throughout the process, and presented a proposal that was completely satisfactory.
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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First Trip to the motherland

Reviewed By Sandra - Chicago | Traveled to Dakar ~ Senegal ~ Africa
Crystal helped me book a trip of a lifetime to Africa!!! Dakar, Senegal was an amazing introduction to the Africa!!! The people were so welcoming and generous of spirit!!! I had an amazing time learning about a new cultural! This trip was a dream come true!!! I will definitely book mote trips with Gone Again Travel!!!
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Sandra. We make dreams come true at Gone Again Travel.. Can't wait to see your pictures.
2 of 4 people found this review helpful
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Lovely resort to be at when it rain 4 of the 6 day

Reviewed By Wanda - Homewood, IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Payment process the second time around was really smooth, emails were responded to in a timely manner and making payments were a breeze.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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This is a ?????STAR Operation!!!

Reviewed By BRIAN - CHICAGO ILLINOIS | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I had the GREATEST experience with Crystal!

Not only was she on top of the payments and itinerary, but due to a broken Kiosk at at Frontier Airline, I missed my flight to Punta Cana and i would have missed my entire vacation AND refund. I was TOTALLY bummed out, as the airline was no help at all, however Crystal made it work! She found me a different flight, with Southwest airline, for the next morning, and it turned out to be the best trip of my life; even though i lost a day.

It wasn't that she just helped me, but the consistent communication, integrity and warm heart in which she handled the situation; true servanthood.

I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Brian. Such a pleasure being of service.
2 of 4 people found this review helpful
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Outstanding travel arrangements

Reviewed By Tim - Oak Park, IL | Traveled to Cannes ~ France ~ Europe
This was my first time working with Crystal. While working together to arrange this European trip (of 3 legs) there were several clues that she was very experienced in setting up international travel. The bottom line is that the arrangements were exactly what I wanted, but in addition to that Crystal is very nice, very easy to work with, and makes sure everything is covered. This was an important trip for me and all went very smoothly. I'll definitely be using her services in the future. Thanks Crystal!
I would recommend this agent to my family and friends
Crystal Dyer responded:
Such a pleasure working with you. I'm glad I created a memorable and safe journey that surpassed your expectations. Thank you for being a wonderful client. Peace and Blessings. Looking forward to creating your next journey.
2 of 4 people found this review helpful
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Very Educational

Reviewed By Daniel - Chicago | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very Professional
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Sgt Allen, Such a pleasure to be of service to your organization. I look forward to assisting your group again in the future.
2 of 4 people found this review helpful
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A whole new world

Reviewed By MrsDSB2 - Chicago | Traveled to Cancun ~ Quintana Roo ~ Mexico
Gone Again and Crystal have opened the world to my family. While my hubby and I had been settling for local travel - they made int'l travel affordable, luxurious and fun.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Great vacation experience had a great time.

Reviewed By Girlfriend - Chicago, Ill | Traveled to Las Vegas ~ Nevada ~ USA
Great experience had a great time.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you and such a pleasure being of service.
2 of 4 people found this review helpful
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My Dream Vacation

Reviewed By Shanell - Chicago | Traveled to Cayman Islands ~ Caribbean
Crystal is an EXPERT. It was my first time traveling outside the country and I had no clue what to expect. Crystal made our family trip to the Cayman Islands one to be remembered.
I would recommend this agent to my family and friends
Crystal Dyer responded:
We thank you and your family for trusting us to make your vacation dreams come true.
2 of 4 people found this review helpful
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Good Trip, Poor Communication

Reviewed By TINISA - Chicago | Traveled to Maui Island ~ Hawaii ~ USA
I was a little disappointed with the service Crystal provided. She was not very attentive and seemed very unorganized. I was expecting to receive communication every month about the status of our trip once I paid my deposit, but that did not happen. I had to contact her to get an invoice and to inquire about a payment. I would recommend Crystal if she could improve her communication with the clients. In the end, I did enjoy my vacation. The resort was beautiful and the Luau was entertaining.
Crystal Dyer responded:
I appreciate your response. I also apologize about our growing pains. My agency opened with an overwhelming response. My additional staff was not trained and I had to train and support the clients mostly by myself. Thank you for your patience and I'm glad you enjoyed the journey. You will receive a $50 reward off your next journey. Peace.
3 of 6 people found this review helpful
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Excellent vacation.

Reviewed By Danita - Chicago, IL | Traveled to New York City ~ New York ~ USA
Crystal found the perfect hotel for our New York City trip. My family had a great time.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Anniversary celebration

Reviewed By Courtny - Chicago, Illinois | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
Crystal is very knowledgeable and makes sure she suggests all types of sights to see and things to do.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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Wonderful as Usual

Reviewed By Kaye - Atlanta Ga | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We had an awesome time on the cruise. Crystal has been my travel agent for several years! I’m always satisfied with the service.
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
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Wonderful choice of a Cruise!

Reviewed By Leroo - Chicago, Il | Traveled to Dominican Republic ~ Caribbean
Gave excellent guidance to me when choosing the best fit for my cruise.
I would recommend this agent to my family and friends
1 of 3 people found this review helpful
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The Best Travel Agent on the West of Chicago!!!!!

Reviewed By Q - Chicago, IL | Traveled to Jamaica ~ Caribbean
Great!!!! Very responsive to budget with a family of 5.
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Cancun Adventures

Reviewed By Amanda - Atlanta, GA | Traveled to Cancun ~ Quintana Roo ~ Mexico
My experience was easy and amazing. There was no confusion or hidden agendas.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you for your review and we look forward to assisting your travel needs in the near future.
3 of 7 people found this review helpful
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Easily the best trip of my life

Reviewed By Prudie - Chicago, Illinois | Traveled to Los Angeles ~ California ~ USA
This was my first experience with Gone Again Travel, as well as traveling First Class. This was the easiest,smoothest stress-free trip Ive ever taken
I would recommend this agent to my family and friends
5 of 11 people found this review helpful
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Great family vacation!

Reviewed By Danita - Chicago | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal was very helpful and found my family an excellent vacation package. We had a great time and it was very affordable. Every aspect of our travel was handled so well, from ground transportation to the accommodations, everything was great!
I would recommend this agent to my family and friends
3 of 7 people found this review helpful
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Great Customer Service

Reviewed By Char - Chicago | Traveled to Jamaica ~ Caribbean
Crystal was professional and accommodating, we gave her our destination and she created the experience. The travel arrangements were conveniently scheduled, needless to say my family was happy with this years vacation.
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you Char for your continued loyalty to Gone Again as your families travel planners.
5 of 11 people found this review helpful
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The Perfect Spring Break

Reviewed By Pam - Oak Creek, WI | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Crystal was very responsive from the first time I contacted her. She always answered my emails within a short period of time, is extremely knowledgeable, kind, and easy to work with. I highly recommend working with her!
I would recommend this agent to my family and friends
Crystal Dyer responded:
Thank you for your response. Thank you for selecting Gone Again. Our mission is to make you happy, which makes us happy. Peace and Blessings
2 of 5 people found this review helpful
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A vacation to remember!

Reviewed By Trina - Chicago, Illinois | Traveled to California ~ USA
This was my first time booking a trip with Crystal Dyer. It was a great experience and I will use her agency for future vacations.
2 of 5 people found this review helpful
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Family Tropical Vacation

Reviewed By Danita - Chicago, IL | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal was very helpful to me in planning my family vacation. She is very knowledgeable.
I would recommend this agent to my family and friends
Crystal Dyer responded:
I sincerely enjoyed assisting your family so you could live your dream for a tropical vacation.
2 of 5 people found this review helpful
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The best trip that we ever talken well organized

Reviewed By cruise - chicago il. | Traveled to Bahamas ~ Caribbean
My experience with Crystal was amazing. Very professional, experience and knows what she is doing. I would recommend others to contact her for their traveling experiences. Thank you Crystal. on a scale from 1-5 I would give her a great big number 5.
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
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Great trip. Best trip in Bahama. Looking at plan

Reviewed By CC - Chicago | Traveled to Las Vegas ~ Nevada ~ USA
Great follow thru and outstanding customer service.
I would recommend this agent to my family and friends
1 of 4 people found this review helpful
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Vacation of my Dreams

Reviewed By M.Barnes - Chicago IL | Traveled to Marthas Vineyard ~ Massachusetts ~ USA
After reading the article in the Reader, I immediately phoned and got a quick answer from Ms. Crystal! There was a very sincere concern when I explained that for years I had wanted to vacation on Martha’s Vineyard but was always a day late and a dollar short making it happen. Crystal said she would check a few options and get back to me. In 20 minutes she called with some dates and prices!! We talked about what she had found and made it definite in less than two hours. That is exceptional customer service, there was such an efficient manner in which everything was done, I was so happy and confirmed immediately.. finally going to Martha’s Vineyard in August!! Yeah to Ms Crystal for a job well done. M. Barnes
I would recommend this agent to my family and friends
Crystal Dyer responded:
I appreciate you entrusting the vacation of your dreams to me Mary. Glad I could help you stress less and travel more
4 of 11 people found this review helpful
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