Laura Sangster
Johns Creek, Georgia Travel Agent
The Journey Group, a Travel Leaders Network affiliate agency
Years of Experience: 21
Email Me
Luxury Travel Specialist
I own a travel agency that specializes in leisure and group travel to the Caribbean, Mexico, and Central America. I founded The Journey Group 21 years ago after wanderlust and a six-month tour of Central America forced a change of heart from medicine to travel. I knew I had to be a part of this ever-changing exciting industry.
While my company handles every type of leisure travel, my personal client base is primarily made up of group travel, honeymoons, wellness + spa travel, and villa vacations- travel styles I am very passionate about.
The islands of the Caribbean are our marketing focus. Our work is based on over 21 years of professional experience, thousands of hours of travel industry certification and training, and hundreds of exploratory trips. Our office stays educated on everything Caribbean from pop-culture to environmental issues threatening the region and we share this knowledge on our social media channels.
We only sell what we know. By focusing solely on the Caribbean and surrounding tropical locales, my team has in-depth local knowledge of what’s happening in the region. This ensures our clients arrive informed. Our personal relationships with the properties we book, ensures our clients arrive expected and their individual needs are met.
My passion for the island way of life runs deep. I flip for hot new hotels, exotic flavors, hidden beaches, breathtaking views, luxurious upgrades, and the latest in travel technology & trends. I share these finds on our social media channels – follow along for future travel inspiration.
Caribbean + Mexico Group Travel Specialist
I look forward to helping you escape to Paradise!
I have specialized in group travel to the Caribbean & Mexico since 2000. My team of travel consultants are able to assist with every type of group: meetings and incentive travel, destination weddings, multi-generational family reunions, corporate retreats, bachelor and social gatherings.
Let’s face it; in today’s over-stimulated world of technology, it is difficult to plan a trip for 1, much less 101. We’ve got you covered. We’ve been booking group travel to the Caribbean, Mexico, and Central America for over 21 years. That’s a long time in the travel industry. We know what works and what doesn’t. We’ve streamlined the process to be as simple as possible. You may hire us as a location consultant or a full-service travel firm.
My Areas of Expertise
Destination Wedding Specialist
Wellness Travel Specialist
St. Lucia Desitnation Expert
Jamaica Destination Expert
Antigua Destination Expert
Easy Breezy!
Reviewed By Amy - Michigan | Traveled to
Laura is professional, knowledgeable and responsive... she takes the stress out of vacation planning!
I would recommend this agent to my family and friends
37 of 53 people found this review helpful
Wedding and honeymoon dream locations!
Reviewed By Hannah M - Roswell, GA | Traveled to Mexico
Laura helped us find the resort of our dreams for our destination wedding and our honeymoon! She helped us find just what we were looking for and we were thrilled with the results. Highly recommend!
I would recommend this agent to my family and friends
13 of 21 people found this review helpful
40th birthday trip
Reviewed By Laura - louisville | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Great! She handled our LARGE group with ease!
I would recommend this agent to my family and friends
9 of 14 people found this review helpful
Memories made!
Reviewed By Keia - Seattle WA | Traveled to Negril ~ Jamaica ~ Caribbean
Laura was amazing with every detail of the planning process and even while on the trip she checked in to make sure we were having a great time. My family has used her services for some time and this was my first trip to plan with Laura’s help of course everything was perfect. She always give plenty of options for accommodations and even off site adventure packages. Through in through a solid 10. Laura and her team can help any family plan the best memories guaranteed!
I would recommend this agent to my family and friends
14 of 24 people found this review helpful
Laura has been fantastic to work with!
Reviewed By Chase - Monroeville, PA | Traveled to Jamaica ~ Caribbean
My wife and I are very fortunate to have Laura’s help organizing our honeymoon! We originally planned our honeymoon for June of this year, however needed to push it back due to the Coronavirus. Laura has been fantastic for us - from always being responsive, to finding the best options for us to choose from and staying on top of what is a fluid situation. While we haven’t enjoyed our honeymoon yet (we sure will in time), Laura has made the entire process feel effortless in an unique time and constantly finds ways to save us money and our time. She’s been fantastic to work with and we hope to have her help with future travel plans!
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
Made honeymoon planning a breeze!
Reviewed By KMA - Columbia, MO | Traveled to Dominican Republic ~ Caribbean
Laura was excellent with communication, and made honeymoon planning extremely easy for us! Which was excellent given wedding planning, as well. She had traveled to our exact resort and could answer all of our questions firsthand. I will definitely use Laura in the future!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
60th birthday girl’s trip was the best!
Reviewed By Mae Mae - Mobile, Alabama | Traveled to Casa de Campo ~ Dominican Republic ~ Caribbean
Devil in the details-that would be Laura. Taking care of the littleDetails that can really put a
Damper on any vacation. The best travel agent I have ever used
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
Everything I wanted and more!
Reviewed By Danielle - Philadelphia, PA | Traveled to La Romana ~ Dominican Republic ~ Caribbean
This is the 2nd time that I had the privilege of working with Laura to book a vacation. She truly is all for the customer. I gave her my list of wants/needs and she complied with several choices for me. There was no "high pressure" involved and my vacation was everything I wanted and more. I will use her again, and again, and again!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
Beautiful Bermuda
Reviewed By Katherine - Manchester, MA | Traveled to Bermuda ~ Caribbean
Laura made navigating the ever changing Covid restrictions easy. We were well prepared for our trip to Bermuda and knew exactly where and when we would be getting our tests. She communicated with us regularly and I knew that I could contact her at any point during our trip if we had any issues arise. I also loved her hotel and itinerary suggestions. She is an expert in all things tropical! We will definitely ask Laura to plan our next vacation.
I would recommend this agent to my family and friends
Beautiful, relaxing vacation
Reviewed By Jamaica - Fub917 | Traveled to Jamaica ~ Caribbean
I’ve worked with Laura for many years and she has arranged all of our Caribbean vacations. We have never been disappointed. She really takes the time to understand her clients and their preferences and her recommendations are always spot on for what we are looking for. Are used to book on my own travel, but now, anything that’s not a European vacati i’ve worked with Laura for many years and she has arranged all of our Caribbean vacations. We have never been disappointed. She really takes the time to understand her clients and their preferences and her recommendations are always spot on for what we are looking for. I used to book all my own travel, but since I met Laura years ago, she has booked all of our tropical vacations. I highly recommend her!
I would recommend this agent to my family and friends
10 of 20 people found this review helpful
Very Responsive and Too Notch Customer Service
Reviewed By JDA - Houston, Texas | Traveled to Bahamas ~ Caribbean
Laura has arranged two vacations for me. First my honeymoon in Jamaica and then a vacation in the Bahamas. Since day one she was always very responsive and quickly answered any questions. When we arrived in the Bahamas and found our ocean view room to not have quite the view we expected, she immediately contacted management and had us moved to a better room. Throughout that process she stayed in touch by text even though it was a Saturday. Very happy with her level of customer service and we will certainly use her again in the future.
I would recommend this agent to my family and friends
13 of 26 people found this review helpful
Great Girls Trip!
Reviewed By Marguerite - Oceanside, NY | Traveled to Cancun ~ Quintana Roo ~ Mexico
Laura was great to work with, she met all of our group's needs and set everything up beautifully. We were travelling from three separate origination points to Cancun.
I would recommend this agent to my family and friends
10 of 21 people found this review helpful
Our Caribbean trip
Reviewed By Twins - Denver, NC | Traveled to Turks and Caicos Islands ~ Caribbean
Laura was wonderful to work with. She did a great job!
I would recommend this agent to my family and friends
14 of 29 people found this review helpful
Best agent ever! Takes the guesswork out of vacation planning!
Reviewed By Nelly - Annapolis, MD | Traveled to
This is not the first time we have worked with Laura. Every experience we have had with her has been seamless. Anytime we plan a trip, we think of her first. She takes all of your desires into consideration and helps plan the perfect trip. We wouldn't think of planning a vacation without her.
I would recommend this agent to my family and friends
13 of 27 people found this review helpful
Great vacation!
Reviewed By Crystal M. - COLUMBIA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Laura is amazing..she was responsive, did a lot of research and provided great recommendations for our trip! We will definitely be reaching out to her again!!!
I would recommend this agent to my family and friends
8 of 18 people found this review helpful
Tropical Paradise
Reviewed By KKennedy - Keller, Texas | Traveled to Antigua & Barbuda ~ Caribbean
Excellent and Professional
I would recommend this agent to my family and friends
10 of 22 people found this review helpful
Awesome getaway
Reviewed By LC - Austin, TX | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
I have used Caribbean Journey twice now! Both times have been an amazing experience. We were upgraded at no additional charge both trips. Thanks to Laura, our tip was stress free. Everything was taken care of from the flight, hotel, and even excursions. We recommend Caribbean Journey to all of our friends and family and will definitely use them in the future. Thanks again, Laura.
I would recommend this agent to my family and friends
17 of 38 people found this review helpful
Where to begin?
Reviewed By Lauren W. - Alpharetta, GA | Traveled to Cancun ~ Quintana Roo ~ Mexico
Where to begin? Caribbean Journey took care of everything! There was no stone left unturned when it came to considering timing and booking of transfers and accommodations. Laura went above and beyond to make sure that we were well taken care of and that our vacation was everything we dreamed it to be. I would recommend using Caribbean Journey to all of my family, friends, and extensive professional network! Thank you for everything!!!
I would recommend this agent to my family and friends
18 of 40 people found this review helpful
5th Vacation with Laura!
Reviewed By Kara - Phoenix, Arizona | Traveled to Mexico ~ Mexico
This was the 5th vacation that Laura has set up for us. Every trip has been a success. On this last trip, she arranged a private candlelight dinner on the pier for our group, which was outside what the resort normally does because our group was too large to accommodate on the beach. Every aspect of it was perfect and it was such a wonderful surprise for our friends! Unfortunately, one of our couples lost their mother during this trip. I made the call to Laura and woke her up and she had their flight changed within ten minutes. She also arranged for a private limo to transport them to the airport. While it was a stressful time, that gesture made it so much better for them. I can't say enough wonderful things about Laura and her staff. We have made the decision that we won't travel again without using her agency.
I would recommend this agent to my family and friends
17 of 39 people found this review helpful
Thanks for all your help!
Reviewed By A Satisfied Customer - Atlanta, GA | Traveled to Jamaica ~ Caribbean
Laura has been absolutely fantastic to work with. We had to postpone our trip to Jamaica due to COVID-19 and she has made the process as easy and stress-free as possible. All I had to do was give her our new dates and the entire trip was moved in less than 24 hours. Great communication and great customer service. Thanks Laura!
I would recommend this agent to my family and friends
3 of 12 people found this review helpful
Our best family vacation yet!
Reviewed By Tareah - Bow | Traveled to Turks and Caicos Islands ~ Caribbean
Laura was great in recommending a resort that really worked for our family. We liked it so much that we booked for next year too!
I would recommend this agent to my family and friends
10 of 26 people found this review helpful
Fun and Relaxing Vacation, Thanks to Laura
Reviewed By Lauren - New York | Traveled to Jamaica ~ Caribbean
She is amazing and super helpful! She is always more than willing to go the extra mile and help to make my vacation the best that it can possibly be.
I would recommend this agent to my family and friends
11 of 28 people found this review helpful
Thank you for a fantastic 40th Birthday Trip!
Reviewed By Kelly - Atlanta, GA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very responsive, got us some excellent upgrades and handled all issues very quickly. Made the planning and experience stress free and easy. I would absolutely recommend working with Laura if you want to have a great vacation, and will be using her for future vacations!
I would recommend this agent to my family and friends
8 of 22 people found this review helpful
Our Caribbean trip
Reviewed By Twins - Denver, NC | Traveled to Turks and Caicos Islands ~ Caribbean
Laura was wonderful to work with. She did a great job!
I would recommend this agent to my family and friends
13 of 32 people found this review helpful
Was an amazing experience
Reviewed By Dawn J - Triangle | Traveled to St. Lucia ~ Caribbean
She provided exception service and address all my questions promptly. She was extremely detail and provide clear effect means of communication.
I would recommend this agent to my family and friends
12 of 31 people found this review helpful
Great Trip and Assistance by Laura
Reviewed By felderdl - Chesterfield, Va | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
Everything as told and expected
I would recommend this agent to my family and friends
16 of 39 people found this review helpful
Great experience in Punta Cana
Reviewed By Morgias - Boynton Beach, FL | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
She was very professional and helpful even going the extra mile to arrange dinner reservations in advance. Very timely in responding to my questions and knowledgeable about the resorts and area.
I would recommend this agent to my family and friends
12 of 31 people found this review helpful
Jamaican Honeymoon!
Reviewed By Michelle Presley - Washington, DC | Traveled to Negril ~ Jamaica ~ Caribbean
My fiance and I just got back from our honeymoon in Jamaica. Laura was an absolute gem to work with. She was extremely responsive and on top of any questions we had! We did not have to worry about a thing! Our travel documents were sent directly to us in great detail of what to expect when traveling and what to bring along. For a couple who has never been to Jamaica before, the travel documents and having Laura just an email/text away was such a relief! We breezed through security and were able to find our shuttle in no time! We also use Laura for our yearly company trip which consists of about 60-65 rooms and Laura impresses us year after year. She is so easy and wonderful to work with and I will continue to book every single vacation through her! Thank you so much!
I would recommend this agent to my family and friends
20 of 47 people found this review helpful
Fantastic Honeymoon
Reviewed By Tim - Philadelphia , PA | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
Laura was great she gave us a ton of options and was there to help every step along the way. Her recommendations are great and led us to having a fantastic honeymoon. We will defiantly book with her again.
I would recommend this agent to my family and friends
18 of 43 people found this review helpful
Amazing Christmas in St Croix!
Reviewed By CM - Bethesda, MD | Traveled to St. Croix ~ Virgin Islands ~ Caribbean
Laura attended to every detail planning our trip to St Croix. She found the perfect destination for us. Although we only first contacted Laura a few weeks before departure, she quickly found the right flights and hotel and she arranged everything including dinner reservations and excursions. I never would have been able to book this trip on my own so quickly. Will definitely call Laura again!
I would recommend this agent to my family and friends
3 of 14 people found this review helpful
Trip to Paradise!
Reviewed By TWAN - GONZALES, LA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very professional, responsive and timely.
I would recommend this agent to my family and friends
11 of 30 people found this review helpful
We use her again for future Caribbean travel!
Reviewed By Gene - Chicago | Traveled to Turks and Caicos Islands ~ Caribbean
My wife and I were looking for a beach-side villa on a pristine white sand beach for our family of 5 - somewhere in the Caribbean or Atlantic. I had been working with another travel agent who informed me these were hard to find and kept sending information about resorts (which we did not want). This back and forth went on for over 2 months, until frustrated and worried we might be running out of time, I finally wised up decided to look for help elsewhere. I used google to find and compare other agencies which specialized in Caribbean vacations and decided to contact Caribbean Journey. Within hours, Laura had sent me a list of nearly a dozen options - all of which were precisely what we were looking for (and even some which we hadn't considered but were truly intriguing options). She was the ultimate professional - responsive, informative, and patient in answering our countless silly questions. In the end, we settled on a wonderful villa in Turks and Caicos Islands...
I would recommend this agent to my family and friends
13 of 35 people found this review helpful
Amazing Caribbean vacation
Reviewed By Whittchan - New York | Traveled to St. Lucia ~ Caribbean and Barbados
Laura is simply the best. My boyfriend and I were not sure where in the Caribbean we wanted to go, but Laura's expertise guided us well. We wanted to visit two islands and Laura provided multiple itinerary ideas that all sounded wonderful.
On the day of our departure, our flight was cancelled due to Hurricanes- Laura arranged all travel changes for us and it was completely stress free.
Our vacation to St Lucia and Barbados is one we'll never forget - I fe confident recommending Laura to plan your get away.
I would recommend this agent to my family and friends
12 of 34 people found this review helpful
Perfect honeymoon!
Reviewed By Bertucci - New Orleans, LA | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Very detailed, listened to our search for the perfect honeymoon, prompt, efficient, & has worked with her more than once! Everything was beyond our expectations & would return to any resorts I have vacationed to through Laura.
I would recommend this agent to my family and friends
12 of 35 people found this review helpful
Business Trip with extra adventures included
Reviewed By Tim - Cincinnati, OH | Traveled to Kathmandu ~ Nepal ~ Central Asia
Laura was instrumental in handling the travel and lodging logistics associated with a first time trip to Nepal. She more than delivered on executing all the travel and lodging logistics including transit hotel stays during the long journey. Because of Laura's support, the trip turned out far more than a typical business trip to the Middle East. I look forward to collaborating with Laura again on my next trip.
I would recommend this agent to my family and friends
12 of 39 people found this review helpful