Pembroke Pines, Florida Travel Agent
Group Travel Specialist
My journey in the travel industry began in the early 1990s when I studied Hospitality Management at Miami Dade College and later accepted a position at Miami Lakes Travel.
With the deregulation of the travel industry and life challenges, I left the industry for several years where I worked in corporate America in the Accounting field. I resigned after 10 years to take care of my three children and as they grew older found myself longer to get back to work.
In 2005 my husband responded to a business opportunity and started a travel company called the Cheap Travel site. In what he now describes as a hostile take-over - I re-branded the company as Dream Vacations and Cruises with a focus on the client experience. I pursued the coveted CLIA accreditation and later achieved the rank of a Master Cruise Counsellor.
As my niche was always group travel David's Bridal presented me with a marketing opportunity I could not refuse which launched my Destination and Weddings business. I pride myself in travelling to the destinations I sell inspecting the resorts and products I frequently recommend to my clients and also completing travel training seminars.
I have travelled extensively throughout the Bahamas, Bermuda, the Caribbean, Central America, Canada and the US and China.
While I have a number of certifications from cruise lines, tour operator and resort partners. I was honored to have been selected as a Jamaica Tourist Board "Top 50 Travel Specialists" in December 2018.
I look forward to serving you and your family and friends by helping you achieve the fulfillment you are seeking from your next travel encounter. Every client is treated as a VIP at Dream Vacations and Cruises.
Destination Weddings Specialist
Carolyn was so patient and thorough throughout the entire planning of my wedding. She always returned my calls and responded to my messages and went above and beyond in making sure all of my guests were taken care of. Jessica Medoza Ramirez
Carolyn was great to work with in booking accommodations for my group of 30 traveling to Mexico for my wedding. She was great in providing advice and general guidance. She also handled booking ground transportation for us. She's very experienced and professional. Val and Tre.
We used Dream Vacations & Cruises to book our last cruise and I cannot say enough good things about out experience. Carolyn Drummond of Dream Vacations & Cruises is the most responsive travel consultant I&