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Susan Berghoff

Cape Girardeau, Missouri Travel Agent
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Susan Berghoff

Susan Berghoff

Cape Girardeau, Missouri Travel Agent
1st Class Travel, a Travel Leaders Network affiliate agency
15 Reviews | 100% Recommended
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Experienced Travel Agent

For 20 years, Susan has been helping clients create lasting vacation memories. She will stop at nothing to help her clients get the best vacation at the best rate. As your travel agent, Susan's clients have what they need before, during, after travel, and will leave no stone unturned in helping them have a trip of their lifetime! Her customers value the high level of expertise, knowledge, and individual customer service she provides. To her credit, Susan has a large following of loyal repeat customers as well as many referrals. Susan has frequented plenty of warm-weather destinations throughout Mexico and the Caribbean with Mexico being her favorite vacation spot! She is extremely familiar with the all-inclusive resorts in the sunny Riviera Maya/Cancun area. She has quit counting the number of times she's been and can recommend the best resort that fits your needs/wants. She is also known to many as the corporate, business and group travel guru. Finding the best tricky flight option is easy to her! Here are some travel tips she gives her travelers: 1. Don't forget your passport or ID - and make sure your passport isn't expired! 2. Arrive at the aiport on time and with plenty of time to spare - never know how long the security line is. 3. Write down the space # of where your car is parked in long-term parking - easy to forget! 4. Your room may not be ready once you arrive at your destination so pack your necessities in your carry-on. Fun Facts about Susan: Bucketlist includes - Germany, London, Paris, Hawaii, Savannah, and New Orleans; her favorite cruise line is Carnival; favorite resort spot is RIU Palace Mexico; Best donut she ever had was at the Luxury Bahia Principe Ambar; Favorite beach is Nantasket Beach; and she can find guacamole anywhere she goes! "I like to help people plan their trip and give advice on the areas. I also enjoy the people I work with so that's a plus!" says Susan. She has a degree in Travel and Tourism from Massasoit Community in Brockton, MA. I have worked at 1st Class Travel since 1996 helping clients with all their travel needs.

Testimonials I'm thankful for

"'Personally love to thank Susan for being there every step of the way! Had trouble with early flight confirmation but Susan stepped up on both ends of trip. Really appreciated heads up on credit card travel notification--no problems at all. Business aptly named "FIRST CLASS'" -Doc & Terry. "Susan is very knowledgeable about the travel industry & takes care of our needs down to the finest detail.-Angie M. "Working with Susan is so enjoyable. She understands exactly what our wants are and always makes the vacation planning a breeze. She handles all the details which makes the vacation always worry free" -Ken & Mary H.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Marriott Hotels Sales Specialist
Ski Specialsist
Certified Sandals Specialist
Puerto Vallarta Specialist
Gourmet Inclusive By Karisma Specialist

My Reviews

Rating: 5 15 Reviews | 100% Recommended

FIRST CLASS

Reviewed By Doc & Terry - Holcomb, MO | Traveled to Florida ~ USA
Personally love to thank Susan for being there every step of the way! Had trouble with early flight confirmation but Susan stepped up on both ends of trip. Really appreciated heads up on credit card travel notification--no problems at all. Business aptly named "FIRST CLASS"
I would recommend this agent to my family and friends
30 of 39 people found this review helpful
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Grand Bahia Principe Coba is awesome!

Reviewed By Jari V. - Ste. Genevieve, MO | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
1ST CLASS TRAVEL IS AWESOME TO WORK WITH AND VERY HELPFUL! KEPT US INFORMED AND WE HAVE PLANNED MANY TRIPS WITH SUSAN AND WILL DEFINITELY CALL IN THE FUTURE!! THANKS!!!!
I would recommend this agent to my family and friends
14 of 22 people found this review helpful
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Family Trip success

Reviewed By Christina D. - Cape Girardaeau, MO | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Susan was so helpful and answered all my questions and addressed my concerns! There were no worries reservations or ticket info was incorrect. It was a wonderful, relaxing trip!
I would recommend this agent to my family and friends
13 of 21 people found this review helpful
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You guys are the BEST!

Reviewed By SusanA. - Jackson, MO | Traveled to Las Vegas ~ Nevada ~ USA
We LOVE 1st Class Travel!! All we have to do is say where we want to go, and they take care of everything!! I’m always excited to tell our friends about how awesome Susan and the other agents are there!
I would recommend this agent to my family and friends
11 of 17 people found this review helpful
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Customer Service is spectacular!

Reviewed By Debby B - Missouri | Traveled to Orlando ~ Florida ~ USA
Susan provided second to none customer serivce in preparation for our Disney World trip. She went above and beyond taking care of all of our needs. She was knowledgable and helpful in all areas
I would recommend this agent to my family and friends
6 of 7 people found this review helpful
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Excellent trip!

Reviewed By Lisa D. - Jackson, MO | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Susan Berghoff is always very knowledgeable and quick to respond to inquiries. She genuinely wants her customers to have the best travel experience possible. She is a true asset to 1st Class Travel!
I would recommend this agent to my family and friends
11 of 18 people found this review helpful
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What a River Cruise!

Reviewed By Ron H. - Cape Girardeau, MO | Traveled to Europe
I would recommend your firm to any and everyone. Your staff is very knowledgeable, friendly and responsive to our every question and need.
I would recommend this agent to my family and friends
10 of 17 people found this review helpful
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Great getaway!

Reviewed By Robert W. - St Charles, MO | Traveled to Cozumel ~ Quintana Roo ~ Mexico
I could spend hours on the computer trying to plan a trip but I feel Susan and her staff know what I want and make the trip so much easier and enjoyable.
I would recommend this agent to my family and friends
11 of 19 people found this review helpful
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Fantastic Voyage!

Reviewed By Georgena D. - Anna, IL | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Susan was great. Very helpful and wonderful at keeping in touch and follow up. Will use 1st class travel again
I would recommend this agent to my family and friends
10 of 17 people found this review helpful
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Puerto Vallarta for the win!

Reviewed By Carmelle - jackson, MO | Traveled to Puerto Vallarta ~ Jalisco ~ Mexico
I have called Susan many times over the years and she is always very helpful with finding great vacation deals for my family.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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Cruise was great!

Reviewed By Deborah - Cape Girardeau, MO | Traveled to Caribbean
VERY INFORMATIVE, KNOWLEDGEABLE, HELPFUL AND FRIENDLY.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Look forward to many more trips!

Reviewed By Leslie - Cape Girardeau, MO | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I like the service Susan and the others provide, and the posts on Facebook to keep us aware of trips and other possible adventures!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Ireland, London, Paris

Reviewed By Carol - Cape Girardeau, MO | Traveled to Ireland ~ Europe
Susan took great care of us, made everything easy
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Ahhhh Jamaica!

Reviewed By Tiffany W. - Jackson, MO | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Susan is the best! She goes above and beyond to make our trips and experience better than the trip/experience time before.
I would recommend this agent to my family and friends
7 of 15 people found this review helpful
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Dream Trip!

Reviewed By Tina F. - Cape Girardeau, MO | Traveled to Cancun ~ Quintana Roo ~ Mexico
This was my second time working with with 1st Class Travel and with Susan Berghoff. Both times my experience was awesome. They made everything easy to understand and had everything set up just perfectly. All I had to do was show up and enjoy my trip. I have already recommended her and 1st Class to several people. And look forward to using 1st Class again and working with Susan again.
I would recommend this agent to my family and friends
7 of 15 people found this review helpful
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