Nanci Cairns

Albuquerque, New Mexico Travel Agent

An independent agent with Nexion, LLC in Irving, TX, a Travel Leaders Network affiliate agency

Europe, US, Cruise, Rail and Disney Specialist

I am a travel consultant, but I am also a traveler - visiting numerous countries and states over the last 30 years. Our world is filled with enchanting sites so my agency's name is Incanto Travel - Incanto is Italian for enchantment.

Hike the rugged trail to the depths of the Grand Canyon, drink the finest vintages in Napa Valley, snorkel in the aquamarine waters of the Caribbean, marvel the magnificent castles of Europe, delight in your child's excitement at dining with her favorite movie character!

Adventures await you with Incanto Travel's FREE, personalized service!

Because, when your own life’s journey is nearing its end, you won’t reflect on the number of days you spent in the office, or the many times you vacuumed the rug or mowed the lawn.  You will think about the family memories you've made, the incredible places you’ve been and the unique people you met along the way.

In addition to my own travel experiences, I am a Certified Travel Associate - "this designation is conferred by The Travel Institute upon travel professionals who complete a rigorous certification program, demonstrate essential industry knowledge and experience, and maintain high standards of professionalism" (Travel Institute, 2017).  I am a CLIA - Cruise Lines International Association Accredited Cruise Counsellor and a member of ASTA - American Society of Travel Agents. I have earned certifications in numerous advanced supplier and destination specialist content.

Incanto Travel is an affiliate of Nexion - a leader in the travel industry with over $450 million in sales in 2015.  Nexion, part of the Travel Leaders Network, is a member of these leading travel associations: IATAN, ASTA, CLIA, PATH & NACTA.

 

 

My Reviews

3 of 4 people found this review helpful

Incredible trip

Reviewed By Molly - Tampa, FL | Traveled to Dubai ~ United Arab Emirates ~ Middle East
Nanci made planning our trip to Dubai so easy! She took care of any bookings we were interested in, as well as taking care of the little (but important!) details of transportation between cities/ hotels/ airports. She was easy to reach when we were aboard with any questions. It was an incredible trip and was wonderful to have Nanci take care of a lot of details for us prior to arrival!
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you, Molly, for your kind words! I know it was a trip of a lifetime!
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1 of 2 people found this review helpful

A most special trip

Reviewed By Donna - Albuquerque, NM | Traveled to Maui Island ~ Hawaii ~ USA
Nanci was responsive immediately when I first contacted her about planning our trip to Maui. By the next morning she had 2 packages for our review. She booked air, car, hotel, excursions doing all the needed followups and verifications for us. Planning travel is not my thing and it was a relief for her to take that off our hands! She is thorough, meticulous, quick and always available when I had a question. We will definitely use Nanci for future travel plans!
I would recommend this agent to my family and friends
Nanci Cairns responded:
I'm so happy that you had a wonderful vacation! Thank you very much for your kind review!
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So much fun

Reviewed By Marcon - Albuquerque | Traveled to Las Vegas ~ Nevada ~ USA
We decided to join another couple last minute and Nanci made sure we had everything together! She was quick and spent extra time making sure everything was just how we wanted. She provided a cute personalized itinerary which included links, flights, tickets, etc which made everything so much easier. We will definitely be using Nanci for our next trip!
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you very much for your review! I am so happy you had a great time!
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Our best cruise out of 7.

Reviewed By Jonathan - Allentown Pa | Traveled to Baltic Sea ~ At Sea ~ At Sea
Nanci took care of all aspects of our wonderful nine day Scandinavian/Baltic cruise, including schedule, itinerary, shore excursions, helpful tips, etc. I would highly recommend Nanci Cairns to plan your trip, her experience with traveling all over the world makes her an invaluable asset for your travel plans.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you for your kind words!
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Exceptional Baltic Cruise

Reviewed By Jonathan - Macungie, Pa | Traveled to Copenhagen ~ Denmark ~ Europe
We sailed on a Baltic Cruise and were in Europe for 12 days. Nanci was a wonderful travel agent from the very beginning. She was involved with all aspects of our cruise, flights, excursions and hotel in Copenhagen. We almost missed our connecting flight in Iceland due to a late take-off in Newark, and Nanci was sending us information on other flights very late into the night. She was very organized and provided us with lots of information. She was also very helpful on ground transportation when we arrived at the airport. She booked all of our excursions except 2 that we booked through the ship.The excursions were great!! Her knowledge of Europe is exceptional, and we appreciated all of the tips and information she provided.She takes her job seriously and seeks to provide her customers with excellent service. I can highly recommend her as a very knowledgeable travel agent!!! Wouldn't use anybody else!!
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you so much for your kind review! I am very happy that you had a wonderful cruise!
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Perfect Relaxation Vacation

Reviewed By Betsy - Santa Fe, NM | Traveled to Jamaica ~ Caribbean
Nanci was super helpful. I asked for her help with a little bit of short notice. The initial deal I wanted was more expensive when I decided to purchase, so she found me an even better deal. She was on top of all of my travel details as well as a cancellation I had for an excursion. Best of all, she follows up to make sure all is going well and went well.

She has already started helping me with some locations and options for my next vacation.

I highly recommend Nanci for travel plans.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you, Betsy! I was so happy to help you with your vacation!
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1 of 2 people found this review helpful

Family Adventures

Reviewed By Heather D - Albuquerque, NM | Traveled to Washington D.C. ~ District of Columbia ~ USA
Nanci is quick to respond and full of a range of ideas to make a vacation memorable. She is also willing to work with any budget and knows what it means to travel with children and teens. She saved me so much time agonizing over the little details and made it easy for me to plan a vacation while in a very busy point of my life. .. so that we could be prepared for summer without all the stress.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you so much for your kind words! I am very happy that your family had a wonderful vacation!
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1 of 2 people found this review helpful

Cruisin' Marcon's

Reviewed By Lou - Tucson, Arizona | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Nanci Cairns of Incanto Travel, LLC, is a trusted travel agent who we used recently for the Carnival Cruise Miracle. Nanci helped our family secure comfortable accommodations which consisted of two staterooms near one another and on the same deck. We requested one stateroom with an aft balcony and another stateroom with a balcony. She was wonderful in fulfilling our request. Nanci arranged outstanding and fun filled excursions for our family in Cabo San Lucas and Puerto Vallarta. Her response time to any concerns we had was extremely fast. We would not hesitate to entrust and recommend Nanci Cairns, travel consultant for Incanto Travel, with any future travel plans for us or others.
Thank you, Nanci, for all the exciting family memories,
Louis and Sharon Marcon and family
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you so much for your review! I'm thrilled that your family had a wonderful vacation!
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1 of 2 people found this review helpful

Our Big 25th

Reviewed By Guido - Albuquerque | Traveled to Canada
My wife and I would highly recommend Nanci Cairns of Incanto Travel. She provided a great experience helping us navigate multiple options for a big vacation trip. She provided lots of great information and recommendations be it flight info, hotel, train, drive, cruise or excursion options. We found her to be very prompt in request from us or questions and concerns we might have!
I would recommend this agent to my family and friends
Nanci Cairns responded:
Have a wonderful 25th anniversary trip! Thanks for your kind review!
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4 of 8 people found this review helpful

Made it so easy

Reviewed By Chad - chadneisler@gmail.com | Traveled to
I'm one who isn't a planner or good at all the details, I know what I want but don't always know how to do it. I had Nanci help me plan my anniversary trip and almost felt bad because I felt like I didn't do anything. I have her the ideas and next thing I know everything was set and ready. If you need/ want help planning a trip you should let Nanci help you. I won't plan a trip without her help again. Even after the planning was done got little updates about weather, travel things to keep in mind, and fun things to do near the area. Thank you for making my job of planning the anniversary trip so darn easy.
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

She saved our entire trip!

Reviewed By E.Pete - Albuquerque, NM | Traveled to
My husband and I planned a European cruise for our honeymoon. We were very excited and Nanci provided us with so many wonderful excursion options along with tips and tricks. On our way out to Barelona, we ran into every airline issue possible, including our one bag staying behind in Dallas, TX. I was stressed and exhausted. With one call to Nanci she immediately took care of us. She worked with the airline to locate our bag as well as get it on a flight to us immediately the next day. Luckily we followed her advice to go out a day early, so we made our cruise with our luggage. I will go to her for any trip for here on out.
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

A blessed trip

Reviewed By A&K BBQ - N.M. | Traveled to
Nanci has been a joy to work with in planning our group cruise! She is very professional ! She was very patient with all our crazy excited ideas, She loves helping people and does an excellent job !!! Thank you Nanci ! You can't go wrong in trusting Nanci with all of your travel plans. We will be talking with you again!!!
I would recommend this agent to my family and friends
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5 of 10 people found this review helpful

Above and Beyond, Awesome Excursions recommended

Reviewed By eestgeorge - melbourne, fl | Traveled to
If you are looking for a travel agent, look no further. I can not begin to explain the tremendous help that Nanci is when planning a vacation. She is extremely knowledgeable of destinations all over the world. She can help you get wherever you want to go, get you there safely while saving you money at the same time. One important thing to me is responsiveness. Many travel agents take too much time to get back to you, and then after you're booked you can no longer get ahold of them. Nanci, on the other hand, is the most responsive agent I have ever worked with. She gets back to you with all the information requested in a very short amount of time. My husband and I recently took an Alaskan cruise. Nanci booked all the excursions for us including a helicopter ride where we saw bears, a salmon fishing trip where we caught our one day max, and a wonderful dog sledding adventure. We could not have asked for better recommendations and in our one week trip, we felt like we got to see so much of Alaska. The most important thing about Nanci is she goes above and beyond her job title. She is not just there to plan your trip; she is there at the beginning, middle, and end. If anything unexpected should occur, she is the one you would want helping you out. I can not recommend her enough. From here on out, every trip that we go on, whether big or small, we will be using Nanci Cairns. Thanks so much! Look forward to many more adventures!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Dave and Cathy's European Adventure

Reviewed By Dave and Cathy - Pueblo, Colorado | Traveled to Europe
Nanci helped us to plan a trip our European Adventure that has been on our Bucket List for quite some time. We began planning last January and she hung in there for nine months helping us with flights arrangements, Globus Tour reservations, additional hotels, transfers, train tickets and Excursions. Nanci is awesome and knows so much about the travel industry. We had a wonderful trip and all of our flights, connections, transfers and Excursions went off without a hitch thanks to Nanci. She also gave us many helpful hints before we left regarding packing, money, etc. It was a comfort to know that she followed our flights as we traveled and stayed in touch with us so she knew we were having a great trip. We would highly recommend Nanci to plan your next trip!!
Dave and Cathy Dehn
I would recommend this agent to my family and friends
Nanci Cairns responded:
It was my pleasure to help you plan your European Adventure, and I am so happy that you had a wonderful time. It was great to hear about your travels! Thank you for your kind words!
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0 of 1 people found this review helpful

Trip of a lifetime

Reviewed By Mary - Albuquerque N M | Traveled to Hawaii ~ USA
Loved working with Nancy. She was so easy to work with. Very helpful and knows what she’s doing.
I would recommend this agent to my family and friends
Nanci Cairns responded:
I'm so happy that you had a wonderful vacation! Thanks so much for your kind review!
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0 of 1 people found this review helpful

The best trip ever!

Reviewed By Thomas - Huntersville, NC | Traveled to Santa Fe ~ New Mexico ~ USA
I made a business trip to Santa Fe, New Mexico about 20 years ago. When I got back from the trip, I told my wife, who is a big fan of southwestern culture, she would love it there. Since it took 20 years to deliver on this promise, I knew everything had to be perfect. I eventually, came across Nanci Cairns with Incanto Travel. Nanci was prompt, professional and personable which made it a pleasure to work with her. Nanci helped with everything from transportation to recommendations for an outstanding hotel, restaurants, museums, historical sites and local attractions. In addition, Nanci made personal contact touches before leaving on our trip and once we arrived in Santa Fe. When, we were packing to return home, my wife told me “This may have been 20 years coming but this was the best trip ever.” Nanci, big thanks for helping me deliver on this 20-year old promise.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you for your kind words! I am so happy that you both enjoyed your vacation to the beautiful state of New Mexico!
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0 of 1 people found this review helpful

Hawaiian get away!

Reviewed By J&S - Albuquerque, NM | Traveled to Honolulu, Oahu ~ Hawaii ~ USA
Nanci was great. She answered all of our questions about our trip. She was very responsive as well. We recommend her to anyone looking for help in planning a great vacation.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Jesse and Sydney, thanks so much for your review! Have a wonderful Hawaiian vacation! Aloha!
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0 of 1 people found this review helpful

Super helpful and responsive

Reviewed By Candi - Albuquerque, NM | Traveled to London ~ England ~ Europe
Nanci is very knowledgeable and responsive. She figured out just what my 21 year old daughter and I (in my 50s) needed to have a great trip to London together. We leave in about two weeks and I feel confident she thought of everything. We had conflicting needs on the trip and Nanci gave us every option to be sure we know what we are getting into. It took a lot of the stress out of the planning. I would definitely use her again.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you so much for your kind review! I know you both will have a fabulous time in London!
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3 of 7 people found this review helpful

Excellent Agent

Reviewed By datdisneydow - Tucson, AZ | Traveled to
Nanci is quick, professional and thorough. Will definitely work with again.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

So excited for this trip

Reviewed By Cyndy - Tucson, AZ | Traveled to
Nanci was such a tremendous help to us in planning this trip. We were moving family from NC to AZ. She was able to get us airline tickets (last minute) that accommodated our needs. We were happy with the hotel accommodations she reserved and she even notified them of our late arrival times. After asking us questions about our likes and dislikes, she was able to suggest possible sights to see on our "roadtrip". Nanci went above and beyond in providing us information such as open and closing times, entrance fees, and possible discounts offered along with website links to help us out. I am recommending Nanci to our friends and family as we are looking forward to having her help plan a family reunion cruise next year. It is obvious in speaking with her that she is very knowledgeable and an experienced world traveler. She understands the impact of memorable experiences and strived to help us achieve this one. Thank you Nanci!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

I will use her again and again!!

Reviewed By Leesa - Houston | Traveled to
Nanci was extremely helpful when we were planning our trip to Italy. She had suggestions for enchanting out of the way places that my daughter and I enjoyed so much more than the routine tourist attractions. Her packing advice was "spot on" as well! I can't wait to plan my next adventure with her help! Leesa Porter, Texas
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Birthday Cruisin'

Reviewed By Mandie - Albuquerque, NM | Traveled to Caribbean
My friend and I decided to take a cruise to the Western Caribbean to celebrate his birthday. He was in charge of booking the cruise, and I was in charge of everything else. With my busy schedule, I called Nancy for help! She was very friendly, professional and prompt. She booked our hotel, transportations, and excursions. (I previously booked our flights.) And I didn't pay anything for her services! We had the best time, and it was because of Nancy's help. I highly recommend her and will definitely call her again for my next trip.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you, Mandie and Josh, for your kind review! I am so happy you had a great birthday cruise!
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1 of 4 people found this review helpful

Best trip planning. Thxs Nanci

Reviewed By Jim H - NM | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Great experience with Nanci. Planning a cruise and Nanci had all the
answers.As many times as I called and e-mailed,she was so patient.
Set up was so easy with her. I definetely recommend Nanci and we will
use her on all our trip plans.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you, Jim and Shirley, for your positive review! Have a wonderful Caribbean cruise! Bon Voyage!
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2 of 6 people found this review helpful

Don't know how we would of done it without her

Reviewed By Jimmy - | Traveled to
Nanci was extremely knowledgeable and made planning this trip as easy as possible. Any questions we had she was able to answer and respond in a timely matter (usually within the hour!). The itinerary for us was perfect, with every little detail, many details that I would usually miss. She made planning this trip a pleasure and I look forward to working with her for future vacations.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Nanci went above and beyond

Reviewed By Anne - Alamosa, CO | Traveled to
Nanci has just completed planning a second trip for me in just one month. Her approach to me as her client has been impressive. She has addressed my questions, issues, and difficulties as if it were her trip that was being planned and the problems her own. I am especially grateful for her help with this second trip, as decisions and arrangements needed to be made in a very short time. Nanci stuck with me through the process, which was complicated by all the variables in my schedule and life situation. Her efforts to make my trip more affordable and still work within my time constraints were so valuable. She could not have been more generous and understanding, and I highly recommend her services for anyone planning a trip.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Washington, DC

Reviewed By SC - Albuquerque, nm | Traveled to USA
Very personable and responsive.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Best honeymoon ever!

Reviewed By Lina - Albuquerque, NM | Traveled to Norwegian Sea ~ At Sea ~ At Sea
Nanci was hands down the best travel agent we have worked with. She was always extremely helpful and knowledgeable about everything related to traveling. She was always professional and would do anything to make sure we were paying the lowest prices possible for our cruise and excursions. We can't thank Nanci enough for all the help she has provided us!
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you, Lina and Ryan, for your great review! I was honored to help you plan your honeymoon! Bon Voyage!
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1 of 5 people found this review helpful

Great job!

Reviewed By SC - Albuquerque, nm | Traveled to USA
Very personable and responsive.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Expectations surpassed!

Reviewed By Ginny - Albuquerque, NM | Traveled to Disneyland ~ California ~ USA
Nanci went above and beyond all expectations in all aspects of planning and preparation for our trip and she made sure that every detail was taken care of for our family trip to Disneyland.

We had a great time and everything went very smoothly and we would highly recommend Nanci for her services. She was very professional and knowledgable, kind and easy to work with.
I would recommend this agent to my family and friends
Nanci Cairns responded:
Thank you so much for your kind words! I was very happy to help you make wonderful family memories in Disneyland!
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2 of 7 people found this review helpful

Nanci is the best!

Reviewed By Lindsey - | Traveled to
You have the best customer service skills around! Thanks for all of your seamless arrangements, and for going out of your way to make sure that everything is taken care of perfectly - down to the minute. It is a pleasure to work with you, and I look forward to booking our next adventure with you. Thank you for taking such good care of us!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Thorough, responsible and very knowledgeable

Reviewed By Sally - Macungie, Pennsylvania | Traveled to
Nanci Cairns has aided me many times in planning trips. Our family traveled to Europe twice in the last two years. Her knowledge about hotels, flights and tour groups were invaluable to me. Her guidance was given prior to her becoming a certified a travel agent agent and now she has the tools and training to assist in even bigger and better ways. On a personal level, I have known Nanci for 38 years. She is responsible, thorough and will do her absolute best for any and all of her travel clients. I highly recommend her to anyone seeking a travel agent who will give "her all" to plan your trip exactly the way you want it!!! Bon Voyage!!
I would recommend this agent to my family and friends
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