Email MeCERTIFICATES & AWARDS Alaska Expert - Princess Cruises, Freestyle Specialist - Norwegian Cruise Lines, Globus Tour Expert, Hawaii Destination Specialist, Monograms Booking Agent - Independent Travel
Glenda Williams
Ellenwood, Georgia Travel Agent
An independent agent with KHM Travel Group in Brunswick, OH, a Travel Leaders Network affiliate agency
Travel Specialist
The Great Wall in China
After years of exploring other countries and cultures I came to a new road in life. Upon retirement as a business teacher, I found myself continuing to arrange trips and reunions -- Serenity Cruise & Tour was born.
I specialize in cruises, faith-based travel and escorted tours for alumni, churches, community groups, reunions, etc. Personal travels that I will always remember are:
- The Holy Land/Israel
- Italy -- Venice, Florence, Rome
- China -- Beijing, Xi'an, Shanghai
- South Africa trips -- Johannesburg, Cape Town, Cape Point, Soweto
- England, France, Belgium, The Netherlands
- Costa Rica, Dominican Republic, Jamaica, Mexico
I have received certifications from renowned travel partners -- Norwegian, Princess Cruises, Royal Caribbean, Iberostar, Sandals, Globus, Monograms, etc.
As your Travel Specialist all measures will be exhausted to help you travel with serenity!
My Reviews
12 of 17 people found this review helpful
Upcoming Hawaii Honeymoon
Reviewed By Curtis - Georgia | Traveled to
My experience has been awesome. I will have my agent Glenda booking ALL my trips moving forward. She is extremely knowledgeable and highly experienced. I would recommend her service to any and everyone.
I would recommend this agent to my family and friends
12 of 18 people found this review helpful
July 2017
Reviewed By Beverly - Atlanta, Ga | Traveled to
I am very pleased with the service!
I would recommend this agent to my family and friends
11 of 17 people found this review helpful
Awesome Trip
Reviewed By Kim - Mesa arizona | Traveled to Bahamas ~ Caribbean
Glenda is a very easy person to work with
I would recommend this agent to my family and friends
7 of 10 people found this review helpful
no
Reviewed By Zap - mount vernon new york | Traveled to Alaska ~ USA
documents not received in a timely manner
Glenda Williams responded:
Dear Zap: We take customer service very seriously and apologize that you did not receive the cruise documents that were forwarded via email to you on April 14. Once we were made aware on May 24 at 9:54 pm ET via your telephone call we immediately reissued the documents to you via email. We are glad you received the documents in time for the May 25 departure for your Alaska cruise and hope you had a great time. Thank you for allowing Serenity Cruise & Tour to be of service.
Dear Zap: We take customer service very seriously and apologize that you did not receive the cruise documents that were forwarded via email to you on April 14. Once we were made aware on May 24 at 9:54 pm ET via your telephone call we immediately reissued the documents to you via email. We are glad you received the documents in time for the May 25 departure for your Alaska cruise and hope you had a great time. Thank you for allowing Serenity Cruise & Tour to be of service.
11 of 18 people found this review helpful
Impeccable and detailed travel specialist
Reviewed By Wigglo - Atlanta, GA | Traveled to
Glenda was very knowledgeable and responded to our concerns in a timely manner. She is truly gifted when it comes to recommending the right cruise line and the right ship and providing information on excursions.
I would recommend this agent to my family and friends
9 of 16 people found this review helpful
Women Ministry
Reviewed By Vbj - Decatur, GA | Traveled to Alaska ~ USA
Very helpful and knowledgeable. Many questions were asked, she answered and handled herself very professional. I woul d highly recommend her. Work to get best deals.
I would recommend this agent to my family and friends
12 of 22 people found this review helpful
A stress Free Trip
Reviewed By Annette - Stockbridge, GA | Traveled to San Juan ~ Puerto Rico ~ Caribbean
My experience working with Ms. Glenda Williams was truly a pleasant one. She planned our trip with patience and knowledge until the day of the trip. She was always available to answer any questions I had about the trip to San Juan Puerto.
As a result of working with Ms. Glenda Williams our vacation to San Juan was a memorable experience.
I will not hesitate to recommend Ms. Glenda Williams to my friends and family
to plan their awesome vacation.
Ms. Williams, thanks for making our vacation to San Juan, Puerto stress free.
Annette Edwards
I would recommend this agent to my family and friends
11 of 20 people found this review helpful
Awesome and Dependable Travel Agent
Reviewed By cball1973@charter.net - Stockbridge, GA | Traveled to
Great travel agent. She planned my entire honeymoon trip to Hawaii. Highly recommend!!!
I would recommend this agent to my family and friends
8 of 15 people found this review helpful
I am looking forward with great anticipation to go
Reviewed By De - College Park, Ga. 30349 | Traveled to Alaska ~ USA
I am really pleased to have Ms. Williams as the planer for ALL my travel plans. She is very detailed and make sure that all information is accurately communicated in a timely manner.
I would recommend this agent to my family and friends
12 of 23 people found this review helpful
Awesome travel agent....! Trip #2 Booked
Reviewed By Tolbert Family - Hampton, GA | Traveled to New York City ~ New York ~ USA
Glenda is very detailed oriented and do a great job exploring all options when planning a trip. We utilized her services for our honeymoon trip to Hawaii and the entire trip was fabulous! We've now booked trip #2 to New York City and looking forward to another outstanding and well planned vacation.
I would recommend this agent to my family and friends
Great Family Vacation
Reviewed By WesMama - Atlanta, GA | Traveled to Bahamas ~ Caribbean
Glenda is knowledgeable, ethical, efficient while providing exemplary and personalized customer service. It was a pleasure doing business with her.
I would recommend this agent to my family and friends
Glenda Williams responded:
I am delighted that your family enjoyed their vacation. It was my pleasure to be of service. It is our goal that you always "Travel With Serenity"!
I am delighted that your family enjoyed their vacation. It was my pleasure to be of service. It is our goal that you always "Travel With Serenity"!
7 of 14 people found this review helpful
Italy Trip
Reviewed By Trini - Lithonia, GA | Traveled to Italy ~ Europe
Glenda made the preparation for this trip easy from the beginning. She provided information required and was responsive to any ad hoc requests or changes.
I would recommend this agent to my family and friends
Glenda Williams responded:
Ira, thanks so very much for your review. It was an honor to asked and a pleasure to be of service for your travels. Please give me a call when ready to plan your next trip. Bon voyage!
Ira, thanks so very much for your review. It was an honor to asked and a pleasure to be of service for your travels. Please give me a call when ready to plan your next trip. Bon voyage!
5 of 12 people found this review helpful
Our first trip out of the US," We are excited".
Reviewed By Paschals - Fayetteville, Ga. | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
We have a great experience
I would recommend this agent to my family and friends
8 of 18 people found this review helpful
An excellent trip.
Reviewed By MET - McDonough, GA | Traveled to Italy ~ Europe
Glenda Williams always kept me informed monthly of the schedule or any changes. She was very good with finding any discounts with the tour package.
I would recommend this agent to my family and friends