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Carol Bien

Delaware, Ohio Travel Agent
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Carol Bien

Carol Bien

Delaware, Ohio Travel Agent
Carol Bien Cruise and Travel, a Travel Leaders Network Affiliate Agency
16 Reviews | 100% Recommended
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Certified Cruise & Luxury Specialist

When I was 3 years old, my Mother and younger brother and I, took a train from New York to Seattle, where we boarded a ship bound for my Father, serving in Japan.  My Father was determined that we see everything within distance of our new home. All of his time off, we spent traveling throughout the country, going to the Imperial Palace in Tokyo one day, then off to see the Great Buddha in Kamakura another day. We traveled by car through villages still impoverished from World War II, and to Tokyo undergoing revitalization and modernization. We took our lunches and boarded the train to go up to Mt. Fuji.  After 2 years in Japan, we moved back to the US, again by ship. Troop Carrier Ships are not nearly as nice as today’s cruise ships, but I fell in love with the sea.


My Dad received orders to Orleans, France, but my mother was pregnant with my youngest brother, and we were not allowed to follow Dad until my brother was 6 months old. This time we got to fly.  What a treat that was, flying across the ocean. 
Once again in France, my Father made sure that we spent every minute of his leave traveling to every country we could.  By the time I was twelve, I had been to most European capitals, as well as museums, monuments, battlefields, and about any historic thing there was in Europe.  Paris was a monthly trip for us, and I loved it. The old buildings, the people, the food.


I, of course, married into the military. My husband was in the Air Force, and although we never had an overseas assignment, we traveled extensively in the US. We were stationed on both the East Coast and West Coast, and in between both coasts.  We raised our kids the way I was raised, taking in whatever historic place we could.


Once our children moved on to their own lives and we started to travel overseas again. First to Peru, where we climbed up to Machu Picchu and the amazing sights and sounds in Peru. Of course, we went to Mexico and climbed to the top of Chichen Itza. Sadly, that is off limits now because so many people climbed it was becoming damaged.


We started cruising, Alaska, Panama Canal, Mexican Riviera, Tahiti and the Society Islands and River cruising, through Europe and to Russia. We have traveled to England, Scotland, Wales, France, The Cook Islands and Australia. I have led more 10 groups of travelers on trips all over the world.


I have been in the Business of Travel for 5 years, but I have been in the travel business all of my life. I have been to over 21 countries on 5 continents.

My goal as a Travel Specialist is to keep the knowledge of each location fresh, and to find exciting ideas for my clients.  I provide a quality service, and handle each detail from the first conversation to their welcome home “how was it call?” personally.  I care what each person wants and I try to give them that and more.


My favorite destinations include Vancouver; Paris; Sydney; St. Petersburg, Russia; Tahiti and the Cook Islands. Washington, D.C and Seattle are my favorite US destinations.


I have extensive experience in planning cruises, including River Cruises. I am qualified as a Specialist or Expert in 16 different cruise lines, and also in several tour vendors as well as destinations.  I love learning about new exciting places, and when I plan travel for my clients I try to bring that excitement to them also.  I maintain my extensive knowledge by traveling at least once each year to a location that is new to me, and attending travel and cruise conferences as well as taking online travel courses.

What my clients say about me

Leading the group through the trees.
Leading the group through the trees.

In the past seven years my husband and I have taken 8 trips planned by Carol Bien. We have traveled to several Western European Countries, Russia, Alaska, the British Isles and through the Panama Canal. We have traveled by plane, train, helicopter, cruise ship and river boat. Everything goes smoothly. She thinks of everything; transfers, luggage, hotels and local side trips. Her knowledge of destinations and amenities as well as possible problems is remarkable. We cannot imagine traveling with anyone else. Phyllis and John

My Reviews

Rating: 5 16 Reviews | 100% Recommended

My Dream Trip to Italy

Reviewed By Mark - Columbus, Ohio | Traveled to Italy ~ Europe
My first day's shoot in Rome. How incredible was it that these two major landmarks, St. Peter's Square and Castel Sant'Angelo were only a short walk from my hotel. (Hats off to Carol Bien Cruise and Travel for setting this up for me well.)
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you Mark for this review. I will add this and your photo to my website
15 of 27 people found this review helpful
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Your package was delightful!

Reviewed By Susan and Gail - Amlin, PA | Traveled to Alaska ~ USA
Carol, The package that you put together for us for our Alaska trip was delightful. Things flowed well, there were options and we saw and experienced a great wilderness from very comfortable accommodations.

The people of Un-Cruise are among the best. The trip was thrilling!

Thank you for all of your efforts, attention and ideas.

Gratefully, Susan and Gail
I would recommend this agent to my family and friends
25 of 47 people found this review helpful
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Viking Northern Lights

Reviewed By Dave and Gina - Gahanna, Ohio | Traveled to Norway ~ Europe
Hi Carol,
Thanks for arranging our Viking Northern Lights cruise, it was so much fun! The ship, Viking Sky, was great, with delicious food and great staff. The excursions were so much fun. We were lucky and had several Aurora Borealis sightings, with one unusually powerful night. Norway is so beautiful, and between all the excursion options and general cruising through the fjords, we saw so much stunning scenery.
I would recommend this agent to my family and friends
Carol Bien responded:
Hi Dave and Gina, Thank you for sending along this wonderful review of your Viking Cruise. I know that Viking has become very popular because of the personal attention given to all of their passengers. Thank you for sending me your photos and I have added them to my website. Beautiful! Carol
14 of 26 people found this review helpful
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Australia, New Zealand and Fiji

Reviewed By Sandy and Brian - Columbus Oh, | Traveled to Australia & New Zealand
Fiji is beautiful and fun. The beach at the Sofitel isn't very nice - heavy dark sand.
But, Fiji is great. Rosi Figi is a sub of Globus. Had a great tour yesterday.
I would recommend this agent to my family and friends
Carol Bien responded:
Brian and Sandy, Thank you for all of the wonderful photos that you sent along the trip route. Australia, New Zealand and Fiji look terrific. I am sorry that the beach was not as beautiful as we had hoped, but I am glad that you let me know.
16 of 32 people found this review helpful
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My Dream Trip to Italy Fulfilled

Reviewed By Mark - Columbus | Traveled to Italy ~ Europe
Carol Bien helped me plan my first trip to Italy, educating me months in advance. She helped me organize it with great detail, and without her help and expertise, I wouldn't have known where to begin. This trip ended up being my trip of a lifetime. Carol helped line up the tours in both Rome and Venice with the Monograms system that took a lot of the guesswork out on what would have been more legwork on my part. She also helped me get to my grandfather's hometown, with all the trains to and from, that was outside the tour framework, as it was a smaller, less traveled area. I need to mention that the choices of hotels in Rome, Venice and Pescara were all top rate with great locations, that made the trip easier. The photographs I made along with the memories, will last me a lifetime. I'll never forget my first trip to Italy and how Carol Bien was instrumental in making it a success!
Thank you Carol!

- Mark Toro
Columbus, Ohio
I would recommend this agent to my family and friends
Carol Bien responded:
Mark, Thank you for this wonderful review. I am so happy that your first international trip went so well for you, and that you were able to visit the area where your grandparents lived. Carol
9 of 18 people found this review helpful
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Trip of a life time

Reviewed By Larry and Karen - Michigan | Traveled to Alaska ~ USA
Hi Carol.
Just wanted to thank you again for helping us plan a trip of a lifetime. UnCruise was a perfect fit for us!

Thanks,
Larry
I would recommend this agent to my family and friends
9 of 20 people found this review helpful
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Wonderful trip to Alaska

Reviewed By Carl and Barbara - Westerville, Ohio | Traveled to Alaska ~ USA
We were so pleased with Carol's service on our trip to Alaska the summer
of 2015. She not only connected us with Un-Cruise, a cruise company of
small ships, but helped us plan our trip to Anchorage after our cruise ended
in Juneau. Her recommendations regarding the Alaska Railroad, Denali Park
tour, and hotels, flights, and sights to see were spot on.
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you Barbara, I am so glad that you enjoyed Un-Cruise and the train to Denali.
19 of 41 people found this review helpful
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Rocky Mountaineer

Reviewed By Tom and Caro - Columbus, Oh | Traveled to British Columbia ~ Canada
Carol, you are the best. Thank you.

Carol and I are not big wine drinkers but we do enjoy a good Riesling. And yes we would love to come over to share our pictures.



Thanks for the vacation info.
I would recommend this agent to my family and friends
Carol Bien responded:
Tom and Carol, Thank you for your review. Your photos will be on my website soon. I am glad that you had such a wonderful time, even with the allergies kicking in. Thank you for the referral to your friends. Referrals are the best compliment that I can receive. See you soon. Carol
9 of 24 people found this review helpful
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A hassle free vacation everytime

Reviewed By Donna - Blacklick, Ohio | Traveled to France ~ Europe
My family has been fortunate to have Carol Bien as our travel agent for several trips. She has been extremely helpful organizing our trips, resulting in hassle free vacations for us.

From planning a river cruise for two in France to a family Caribbean cruise for 13, Carol's attention to details made the experiences carefree and simply wonderful.

I highly recommend Carol to everyone wanting a hassle free vacation, no matter the destination or size of your travel companions.
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you for your wonderful review. Carol
16 of 38 people found this review helpful
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Grand Tour of Switzerland

Reviewed By Donna and Steve - Delaware, Ohio | Traveled to Europe
Thank you so much, Carol, for helping us plan our trip to Switzerland! You conveyed all of our requests to Avanti and our train tickets/reservations and hotel accommodations were spot on. We really enjoyed the freedom of traveling on our own but also felt secure in knowing that we had your expertise and support if we needed any help along the way.
Donna & Steve Jackson
I would recommend this agent to my family and friends
19 of 45 people found this review helpful
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We cannot thank Carol enough

Reviewed By Charlie and Kathy - Columbus, Ohio | Traveled to Sorrento ~ Italy ~ Europe

Charlie and I cannot thank Carol Bien enough for all she did to ensure we had wonderful accommodations while on our trip to Sorrento, Italy this summer. We initially had AAA book our hotel in Sorrento but were disappointed in the selection as it was extremely expensive. I am so glad that through soccer we came to know Carol, because she was so very helpful when I reached out to her to find us more reasonable selections. The hotel Carol selected for us in Sorrento – The Grand Hotel Flora was a fabulous choice. From the moment we arrived, the staff treated us like royalty! As it was our anniversary, they surprised us by sending a bottle of champagne and a card to our room. We had a lovely view from our balcony and could see Napoli and Mount Vesuvius across the sea. We enjoyed breakfast in the morning and lounging by the pool while having cocktails and a light lunch. The hotel was wonderfully located as we enjoyed walking all over Sorrento each day and evening.
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you Kathy and Charlie for your great review of my services. It is my pleasure to do everything I can to make your travel memorable. Carol Bien
19 of 45 people found this review helpful
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Very enjoyable Hawaiian visit

Reviewed By Sharon and Tom - Bartlett, Il | Traveled to Hawaii Island ~ Hawaii ~ USA
Thank you Carol for planning a very enjoyable Hawaiian cruise for Tom and I. Not having to worry about any of the details made it all so relaxing. Every detail worked out according to plan. You will be the first person I will call when planning another major trip. I hope these pictures will be of help to you.
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you Sharon, I enjoyed working with you and Tom. I am glad your cruise was wonderful. Carol Bien
17 of 41 people found this review helpful
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Great Travel Agent!

Reviewed By Jen - Delaware, OH | Traveled to
Carol was very helpful when we were planning our trip!
I would recommend this agent to my family and friends
16 of 41 people found this review helpful
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Wonderful Travel Agent

Reviewed By Matt and Donna - Columbus, Ohio | Traveled to France ~ Europe
My family has been fortunate to have Carol Bien as our travel agent for several trips. She has been extremely helpful organizing our trips, resulting in hassle free vacations for us.

From planning a river cruise for two in France to a family Caribbean cruise for 13, Carol's attention to details made the experiences carefree and simply wonderful.

I highly recommend Carol to everyone wanting a hassle free vacation, no matter the destination or size of your travel companions.

I would recommend this agent to my family and friends
13 of 36 people found this review helpful
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Best travel agent ever

Reviewed By Mike & Sue - San Antonio Tx | Traveled to
During the last 15 years Carol has planned and organized 12 trips for us to places as diverse as Alaska, Australia & New Zealand, Tahiti, Egypt, Italy, Turkey, Greece, numerous Caribbean islands, several Mexican resorts, and the Panama canal. Her research is meticulous and the only problems have been weather related (canceled flights, etc). Each time Carol moved heaven and earth to get us back on schedule with minimal disruption to our trip. You cannot get a better travel agent than Carol Bien.
I would recommend this agent to my family and friends
Carol Bien responded:
Thank you for your kind words. I have enjoyed working with you and your family for many year, and hope that we will have a wonderful travel future together
19 of 48 people found this review helpful
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fun

Reviewed By casey - Ohio | Traveled to
testing the website
I would recommend this agent to my family and friends
12 of 34 people found this review helpful
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