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Lisa Balek

Westerville, Ohio Travel Agent

An independent agent with KHM Travel Group in Brunswick, OH, a Travel Leaders Network affiliate agency

Cruise and All-inclusive Specialist

Le Blanc Resort, Cancun, Mexico
Le Blanc Resort, Cancun, Mexico

Let me help you plan the perfect getaway!

My career in travel started out as a genuine passion for
vacations and all that comes with it! I enjoy every stage of the planning process and love helping others make their
travel dreams a reality. With my agency, no detail of your
trip is overlooked and you’ll always receive the best value.

My travel agency focuses on providing excellent service,
while focusing on your unique vacation budget and needs. By sharing my firsthand knowledge of the most popular
resorts and cruises, I’ll make sure your vacation is truly
memorable. Unlike booking websites, I’ll go above and
beyond to make sure all your needs are met and all your
questions are answered. That’s personal attention you
won’t find anywhere else.

In addition to traveling to many of the most popular
destinations myself, I have also worked closely with many
of the top travel suppliers. I’ll use my training and industry
certifications to keep you informed of the newest resort
features and amenities. Not to mention, I have access to all the latest deals and special offers.

Ready to Start Planning your next Vacation? Call me today!

Somerset Travels
Phone: 614-307-1645 or email me at
lisa@somersettravels.com.   

My Reviews

1 of 1 people found this review helpful

Great vacation

Reviewed By Jess - Westerville, Ohio | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
My husband and I were lucky enough to find Lisa at a 4th Friday event in Uptown Westerville. She helped us plan our trip to Mexico, giving us a lot of great information on the resort. I was having a difficult time finding flight times that worked with our schedule, but she was able to locate a time that worked for us and gave us more time at the resort. Lisa reached out to us before our trip and sent us all travel documents as well as tags to attach to our luggage. She said if we have any issues while we are in Mexico (luckily we didn't) to contact her so she can remedy the problem while we focus on enjoying our vacation. Lisa contacted us when we got back to see how our trip was. She was great to work with and we will definitely use her again!
I would recommend this agent to my family and friends
Lisa Balek responded:
Thanks Jess! I am so glad you enjoyed your trip!
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2 of 4 people found this review helpful

Best Travel Agent Ever!

Reviewed By TammyT - Columbus, OH | Traveled to Cancun ~ Quintana Roo ~ Mexico
Lisa is amazing! We were unfortunate in that United cancelled our first flight, then rerouted us through Washington DC. Once we arrived in Washington DC, they had overbooked the flight and we were the lucky ones to get bumped. We were rerouted once again and after sitting though tornado sirens, we missed our connecting flight. Lisa was right there helping us out all along the way. She even found a last minute hotel room for us at 10:30pm at night because we had missed the connection and the airline wouldn't provide a hotel for the night. She also took charge of filing the refund request for our insurance on the hotel room and the missed night at our resort. I can't say enough great things about Lisa! She did above and beyond anything I would have expected!
I would recommend this agent to my family and friends
Lisa Balek responded:
Thanks for your nice words Tammy!
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1 of 3 people found this review helpful

Fantastic

Reviewed By Mark - Columbus, Ohio | Traveled to Mexico
Lisa was fantastic. She took care of everything thing for us. I highly recommend Lisa!
I would recommend this agent to my family and friends
Lisa Balek responded:
Mark thanks for the kind words! It was a pleasure working with you and your family!
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1 of 3 people found this review helpful

Perfect vacation!

Reviewed By Happy Traveler - Columbus, Ohio | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Lisa was wonderful to work with and our vacation was terrific! She took care of all the details of arranging flights, ground transportation, and hotel reservations. The resort was beautiful and the food was over the top. I highly recommend Lisa to plan your trip and I will definitely contact her to plan another one for me!
I would recommend this agent to my family and friends
Lisa Balek responded:
Thanks! It was a pleasure to work with you!
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1 of 3 people found this review helpful

First experience with a travel agent!

Reviewed By Boswell - Columbus, OH | Traveled to Jamaica ~ Caribbean
Lisa was wonderful to work with and extremely accommodating to our requests and questions about our trip! All of her communications to us before we traveled kept us on top of things we needed to do and got us so excited about our trip. We haven't worked with a travel agent before and we were very pleased with Lisa and would absolutely work with her again!
I would recommend this agent to my family and friends
Lisa Balek responded:
Thanks Zia, it was great working with you. I enjoyed getting together with you and learning more about what you and your husband were looking for in a trip.
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1 of 3 people found this review helpful

Perfect Getaway with Lifelong Friends

Reviewed By Lori - New Albany, Ohio | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
Lisa has been wonderful to work with in planning two trips. She has been on top of keeping me informed, efficient in answering any questions I've had and was easy to be in touch with on a recent trip. She made everything SO EASY!
I would recommend this agent to my family and friends
Lisa Balek responded:
Thanks Lori! It was so fun planning a vacation for you and your friends. I am so glad you enjoyed your trip. I can not wait to hear how you like Barcelo in Punta Cana.
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1 of 3 people found this review helpful

Planning and suggestions were perfect

Reviewed By ranger - Westerville, Ohio | Traveled to
We contacted Lisa and met with her one time. After that everything came together like clock work. We were traveling with two friends from Kansas City and Lisa made it absolutely painless for both of us. Would we recommend Lisa? ABSOLUTELY. Are we going to use her again? ABSOLUTELY. First class before and after the trip.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Sister Trip - Planned every detail perfectly!

Reviewed By TRF - Westerville, Ohio | Traveled to
Lisa did an amazing job planning our sister trip to Mexico! She picked the perfect spot for us (Riu Cancun) and attended to every detail of the planning! She continued to check in with us prior to our trip and during our trip to make sure everything was as we wanted it! Lisa is very knowledgable and super easy to work with! Highly recommend her for planning your next trip!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Dad's 70th birthday trip

Reviewed By H. Patel - Columubus, OH | Traveled to
Lisa was excellent at arranging our trip. She gave us the best deal while booking our all-inclusive to Playa Del Carmen, Mexico. She was attentive and very responsive to all my questions. Lisa is very easy to work with and helped me make all the dinner reservations and would have been a great help had we decided to book excursions. She saved me a ton of time! It was nice having someone arrange all my travel plans for once. I highly recommend Lisa and her services!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

50th birthday trip

Reviewed By fantastic - Columbus, Ohio | Traveled to
Lisa helped my childhood friends and me plan our 50th birthday trip to mexico. She was very informative and patient with us. We have never taken a trip together and are very excited. She did a fabulous job and I would definitely seek her help in the future.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Planned every detail perfectly.

Reviewed By ErikaM - New York, NY | Traveled to
Lisa planned our Disney cruise for us and saved me so much time and frustration. She was very knowledgeable about what was offered on the cruise and made sure our 7 year old daughter (and us!) had a blast. Each transfer and activity was planned without a hitch and our vacation was completely stress free. I highly recommend her.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

First time booking through a travel agent

Reviewed By mc - ohio | Traveled to
I typically have always planned vacations myself, however, because being very busy I decided to seek the help of a travel agent to book my vacation.. A friend referred me to Lisa and I could not be more happy with the results. Lisa found me a great cruise and price for the dates I requested. She though of everything I needed up till the day of the trip and was very prompt in answering all my questions. I will definitely continue using her services in the future.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Great Planner!

Reviewed By Moore1227 - KC, MO | Traveled to
We had friends that hooked us up with Lisa. She made all the plans, and kept us informed the whole way. She even made great suggestions to our group. Everything worked out perfect. We traveled with friends from Ohio, and she made our trip wonderful. Would we recommend Lisa? ABSOLUTELY. Are we going to use her again? ABSOLUTELY. We cannot wait to book again with Lisa.
I would recommend this agent to my family and friends
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