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Adrienne Farragher

RENSSELAER, New York Travel Agent

Yankee Trails, a Travel Leaders Network affiliate agency

Motorcoach Tour Coordinator & Cruise Consultant

  • Been with Yankee Trails World Travel since 2001
  • Motorcoach Tour Coordinator since 2004
  • Cruise Consultant since 2015

 

My Reviews

1 of 5 people found this review helpful

Adrienne's Ability

Reviewed By RJ - Elsmere, NY | Traveled to
This is the second time I depended on Adrienne for assistance, and as before, I was completely satisfied with her help. It was fast, easy and informative.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She was so helpful

Reviewed By kfallon - New Lebanon, NY | Traveled to
She responded to our every need in a timely fashion. I could not be happier with her excellent service.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Horrible Service

Reviewed By Completely Dissatisfied - New York | Traveled to
Shuttle driver was exceptional. Other than that, overall experience not good. Contacted agency about a cruise and was contacted in a timely manner, however, the cruise was never booked per my request and when I followed up the very next morning, that sail date was booked up. Ended up booking another sail date (same ship, length of time, ports) at a higher price, which dropped a week later and that lower price would not be honored although it was the same price of the original cruise that was not booked on their error. Was also told I could choose 2 free offers for the cruise (specialty dining, drink package, etc) which was also an "oops, I was wrong" when questioned. I have been in the travel industry for 15 years and customer service is our top priority. It would NEVER be acceptable to say we made a mistake but the customer had to pay for it. In the end, due to the misinformation and errors, I paid almost $1,000 more than if the original cruise was booked as I was told it would be.
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0 of 4 people found this review helpful

Easy to work with!!

Reviewed By toni - Florida | Traveled to
This is our second booking with Adrienne and will be using her again in the future!!!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

A bit difficult to reach.

Reviewed By Adrienne - Leesburg, Florida | Traveled to
Receipts were not very clear, difficult to read and understand. Had to ask her three times to send Shore excursion information. Bus transportation was on time, efficient. Driver was courteous, careful driver. Return trip was on time, efficient, driver was helpful with luggage.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Adrienne Farragher was great!

Reviewed By Ronn - The Villages FL | Traveled to
She went out of her way to help me and never made me feel rushed. She made me feel important. Thanks Adrienne!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Helped with planning

Reviewed By Bluenoser - Florida presently. ( Nova Scotia resident) | Traveled to
Adrienne was always available to help with any questions. took care of check in process for us.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Great to work with

Reviewed By anonymous - albany, ny | Traveled to
Adrienne was excellent. She was responsive to all of my questions and professional at all times.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

This was our first cruise. She was a huge help!

Reviewed By Art & Mai - Ocklawaha, FL | Traveled to
A friend recommended her and the Yankee Trail group. We were very pleased the whole experience. Since we live in Florida, the bus service to and from the cruise is a big plus and Adrienne was so great with following up on details.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She was a big help.

Reviewed By Huguette - So. Glens Falls, NY | Traveled to
Adrienne was very prompt at answering requests and at giving helpful information.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Answered all our questions, made us feel at home.

Reviewed By Tony - The Villages, Florida | Traveled to
Trip was great! Really enjoyed the rain forest excursion. Thank you for that. Returned feeling pampered, relaxed and wee rested. Couldn't have asked for more.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

SHE WAS VERY EFFICIENT.

Reviewed By THE CLAYTON'S - THE VILLAGES, FLORIDA 32159 | Traveled to
WE WILL CERTAINLY CONSIDER YANKEE TRAILS FOR FUTURE CRUISES.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

we felt she was very knowledgeable

Reviewed By Ginny - Florida | Traveled to
Trip went well, we were very surprised of the whole experience.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

ALWAYS PLEASANT AND HELPFUL

Reviewed By Susanne - LEESBURG, FL. | Traveled to
Adrienne was always very helpful when we had questions and got back to us promptly. Very good Travel Agent! We would definitely call Adrienne when we plan another trip.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

VERY HELPFUL

Reviewed By MIDGIE - THE VILLAGES, FL. | Traveled to
VERY GOOD AGENT
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Helpful and efficient

Reviewed By Dmh*79 - Rensselaer, NY | Traveled to
Always responded to my emails quickly. I would use again in the future .
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

ALWAYS PLEASANT AND HELPFUL

Reviewed By Susanne - LEESBURG, FL. | Traveled to
Adrienne was always very helpful when we had questions and got back to us promptly. Very good Travel Agent! We would definitely call Adrienne when we plan another trip.
I would recommend this agent to my family and friends
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