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Lisa Hartley

St. Augustine, Florida Travel Agent

An independent agent with World Class Travel Service, Inc. in Gainesville, FL, a Travel Leaders Network affiliate agency

Honeymoon and Luxury Packages Specialist

My name is Lisa Hartley and I specialize in the Beautiful Caribbean Islands, whether it is an all inclusive resort or a cruise..  I have over 12 years experience planning and booking travel for the leisure traveler.  I absolutely love helping my clients with all of their vacation request from start to finish.  It gives me great satisfaction knowing I have helped couples and families by easing their minds and taking the stress away.

My husband and I had the good fortune of being able to live on the Island of Antigua  (one of the islands I specialize in) for 1-1/2 years and just recently moved to Florida and have now made St. Augustine, Florida our home..

We have traveled the Eastern, Southern and Western Caribbean  and I have learned alot about the islands along the way. My expertise in these areas as well as great contacts with the Hoteliers, Airlines and Tour Operators, lets me assure you that you will receive a great value and a wonderful vacation.

If I book your travel, the only thing you need to do is show up! I'll take care of the rest!!

Look forward to working with you soon!

Lisa Hartley

My Reviews

0 of 1 people found this review helpful

Two of the best trips I have ever had

Reviewed By Rosie - Live Oak, FL | Traveled to West Yellowstone ~ Montana ~ USA
Lisa Hartley is great to work with and provides very professional service. She has planned a trip to Hawaii for my sister-in-law and me and a trip to the western United States for my husband and me. She is knowledgeable and very thorough. We plan to use Lisa's services for any trips we hope to have in the future. She is excellent!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Awesome honeymoon!

Reviewed By Brandon - Tallahassee, FL | Traveled to Antigua & Barbuda ~ Caribbean
Lisa planned our honeymoon in Antigua. She took care of everything and made booking really easy. She was there whenever you needed her week day or weekend. If you had any questions or concerns she was fast to respond. I would highly recommend her if you are wanting your vacation or trip of a life time to go flawless.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Amazing trip with no stress

Reviewed By Virginia - Lake city florida | Traveled to Alaska ~ USA
Lisa was amazing she made our trip so easy she took care of everything for us. We had not flown fior 30 years but she took care. If everything for us. The cruise was an amazing trip something we will never forget . I would highly recommend her.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Amazing trip with no stress

Reviewed By Virginia - Lake city florida | Traveled to Alaska ~ USA
Lisa was amazing she made our trip so easy she took care of everything for us. We had not flown fior 30 years but she took care. If everything for us. The cruise was an amazing trip something we will never forget . I would highly recommend her.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Amazing trip with no stress

Reviewed By Virginia - Lake city florida | Traveled to Alaska ~ USA
Lisa was amazing she made our trip so easy she took care of everything for us. We had not flown fior 30 years but she took care. If everything for us. The cruise was an amazing trip something we will never forget . I would highly recommend her.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Wonderful First Family Cruise

Reviewed By Jess - Live Oak, Fl | Traveled to Mexico ~ Mexico
Lisa is very easy to work with and she is always a phone call or email away! Anytime I had question she would return my call immediately! She made our cruise to Mexico so much fun!!! We will definitely use Lisa again!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

A very enjoyable business/pleasure trip

Reviewed By Catherine - Gainesville, Fl | Traveled to Lynchburg ~ Virginia ~ USA
Lisa Hartley has made my traveling experience extremely smooth & pleasant. Mrs. Hartley is prompt returning my calls or message when I need to inquire about reservations, etc., I would not hesitate to recommend Mrs. Harley to anyone who is in need of assistance with travel plans.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Christmas gift to kiddos that went great!

Reviewed By Tori - Live Oak, FL | Traveled to Cozumel ~ Quintana Roo ~ Mexico
We were a group of 36 with lots of kids. Lisa organized the trip twice when the cruise line changed the itinerary for the first cruise. The information provided was great and on time. Lisa was awesome!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Perfectly planned

Reviewed By Melissa - Live Oak, Fl | Traveled to British Columbia ~ Canada
My husband and I have used Lisa twice to help us with trips. She planned a wonderful 5 day trip to the Pacific Northwest and Canada in conjunction with a business convention. Lisa even included restaurant recommendations for us. Travel, lodging and sightseeing options were exactly what we were looking for and planned perfectly. It was a fabulous experience and I would highly recommend Lisa to anyone.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

This was an amazing trip.

Reviewed By Tiffany - Live Oak Florida | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Lisa was great helping us plan our trip. She is amazing.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Went beyond the call of duty

Reviewed By Tom - florida | Traveled to
We told her what we wanted and our budget and she made it happen. Stress free vacation planning from our perspective (the stress was all on her), that's what a vacations for - relaxing. She was in constant contact with us throughout the process and gave advice that is sure to be helpful and meaningful
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Lisa is OUR Travel Agent---the best !

Reviewed By Don - Ocala, Florida | Traveled to
Lisa has represented our corporation for years---and there is none better. We always get the best rates on flights, room, vehicles and other accommodations that makes our travel as comfortable as possible. Always the Professional---and extremely knowledgeable.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Great help

Reviewed By Kathy - Hawthorne, Fl | Traveled to
Lisa helped me put together a couple of vacations to Ireland, very helpful!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Lisa provides expert service that goes way beyond the call of duty!

Reviewed By Caribbean-Chaz - Gainesville, FL | Traveled to
Lisa Hartley has been my personal and business travel agent for about 8 years. She has been most helpful in arranging complicated travel itineraries that involve island hopping around the Caribbean. She lived in the Caribbean for a time so she is familiar with what to expect when making travel plans to that region. It seems that each trip that I or my colleagues make to the Caribbean is complicated by flight cancellations, delays that result in missed connecting flights, lost ticket reservations, lost luggage, etc.. It is very comforting to know that I can contact Lisa almost any time day or night, or in one case, even on Easter Sunday, to sort out these kinds of issues on the fly (no pun intended) to get me to where I need to be and back home again. There are numerous times that I have emailed or called her while stuck on the tarmac of some small island to arrange for an alternative flight due to a cancellation or extended delay. She has also located great little hotels when I have had to overnight some places due to changing itineraries. She really has the inside track on the Caribbean and has access to local connecting carriers and flight schedules that do not show on Expedia or Orbitz. When Warren Zevon got into trouble he wanted "Lawyers, Guns and Money." Depending on where you are going (or trying to return home from) having access to a fantastic travel agent like Lisa is also a necessity.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Lisa helped take the stress out of planning our trip!

Reviewed By Kimw - Florida | Traveled to
Lisa has done a wonderful job booking our last two trips. She is very accommodating and will bend over backwards to make your trip extra special.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

AWESOME!

Reviewed By Jessie - Jacksonville, FL | Traveled to
This was my first time using a travel agent, and she was so amazing! she answered all of my questions, and made me feel so comfortable about the whole process. she was very quick at responding to all of my emails and texts, and arranged an amazing deal for my money's worth. I booked a trip to the Exuma's for my mother and I, and we had the most wonderful time, and everything was arranged in advance so we did not have to worry about a penny while we were gone, and thanks to Lisa's help and dedication, it was by far the best vacation I have been on. Also, anytime she was out of the office, she gave me notice, reminders, and alternate contacts to get in touch with incase I had any questions. without a doubt, 5 stars. I will be sure to continue to use her for the rest of my travel needs :)
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Smooth Vacation Planning

Reviewed By Andrew - Live Oak, FL | Traveled to
Lisa booked my honeymoon trip to New Zealand and did a wonderful job. She catered her recommendations and advice to our specific needs, which made for a perfect trip. She is very efficient and easy to work with. I highly recommend.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Five Star Service

Reviewed By Melba - Live Oak FL | Traveled to
Lisa is the best! She is prompt, organized, and knows her stuff! She booked our honeymoon and we couldn't of been more pleased! I Highly recommend her and will continue to use her for years to come!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Lisa made our vacation top notch first class experience.

Reviewed By ET - Ascension Island, South Atlantic Ocean | Traveled to
Lisa is the best travel agent I have ever had to deal with on both a professional and personal level. She makes sure your travel plans are top notch all the way and makes sure nothing goes wrong where ever in the world I have traveled. If anything goes wrong and you contact Lisa for help she devotes all her time to help out in a situation that seems like all can go wrong and with her expertise everything ends up fantastic. Lisa is a phenomenal travel agent and makes your vacation amazing and memorable. I wouldn't go to any other travel agent but to Lisa. I have asked Lisa for travel arrangements since 2012. She is AWESOME!!!!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Great Walk in

Reviewed By Michael G. - Keystone Heights, FL. | Traveled to
I first met Mrs. Hartley when I walked off the street to try and book a cruise, because I was having no luck going through the cruise company. She welcomed me with open arms like we were old friends. With in a few minutes she had my family's information and worked out our whole cruise. That cruise was awesome because of Mrs. Hartley's help. Since then Mrs. Hartley has helped book another for my family and we now consider her part of the family. Mrs. Hartley is an OUTSTANDING travel agent and all my future business will be going through her.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Excellent travel advisor!

Reviewed By Christy - Florida | Traveled to
Lisa did an excellent job in planning a trip for us. She was able to find a trip that fit all our needs- time, location, activities, and within our price range. She helped to take away the stress that can be associated with trip planning, and we were able to just enjoy our vacation.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Lisa was so attentive and kind, so thankful for her!

Reviewed By Carol E - | Traveled to
When I decided it was time to bring my 7 year old son to Germany to show him the places I loved to go during the summers of my childhood, I wanted to make sure that there would be no surprises and it would be a smooth and safe trip overseas. Lisa has done an amazing job organizing, researching and helping lay out all of the trip details so that I feel comfortable making the trip. I am so thankful for her involvement and handling all of the reservations because there are a lot of arrangements, trains, car rentals, and several hotels. She has made the process fun and turned my anxiety into excitement for the trip.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Went overboard to help make sure everything went well.

Reviewed By genie - Lake City Florida | Traveled to
Lisa was absolutely what you think of when you think travel agent. She followed through, kept me informed, found me the best prices, sent explicit instructions on what was needed every step of the way. We needed to get passports either renewed or first time. She walked us through this process and sent info to help us. She sent me reminders when needed and she even visited my hotel when she was on the island prior to my trip. She took pictures and sent them all to us and gave me a verbal impression of her visit. Couldn't ask for more. Our trip was wonderful with no problems encountered. Lisa even gave me her phone number to call if we had problems. She treated us like we were part of her family. She will always be the one I go to for future trips.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Our vacation went off without a hitch because of Lisa!

Reviewed By Monica Mott - Live Oak, FL | Traveled to
She is a phenomenal travel agent. She booked anything and everything we wanted and made our trip so special. One the best travel agents I have ever worked with and will continue to use her.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

The Virtual Tour Guide/Manager

Reviewed By Ronna - Wilkes-Barre Pa | Traveled to
Lisa's support didn't end when the itinerary was finalized. On one trip she helped locate my luggage in England when I arrived in France - - and helped reunite me with it after a multi-national fiasco where it was always one airport behind me. She interceded with oversea ticket agents who were adding unfair travel taxes, and got our money reimbursed on an unearned rate hike while in transit. She was equally accommodating on a domestic flight when my flight was cancelled due to a snowstorm, delaying a much needed vacation in Florida. Lisa was always only a phone call or e-mail away!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Alaska Trip in June 2014

Reviewed By Alaska - Live Oak, FL | Traveled to
Lisa handled all details of our trip to Alaska including cruise line, airline tickets, trip insurance, etc. in a very prompt and professional manner. Lisa kept us informed as to any changes to be made in our airline flight's immediately. Upon arrival at our cruise ship at Seward, Alaska we discoverd that Lisa had arranged an up-grade in our accomodations as well as having wine and other refreshments waiting in our cabin. Lisa made our entire trip most memorable by the manner in which she handled everything for my wife and I.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

First Class

Reviewed By Dave - St. Augustine, FL | Traveled to
Lisa made the process of finding flights very easy and painless.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Lisa made our trip stress-free!

Reviewed By Kristin - United States | Traveled to
I've booked 2 vacations through Lisa Hartley and will never use another travel agent! Lisa stayed in contact with us during the entire process and was available to answer any question that we had. She gave us wonderful recommendations and is very knowledgeable in her field.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Best Travel Agent!

Reviewed By Tami - Lake City, Fl. | Traveled to
Lisa is the best travel agent ever! She booked our honeymoon to Antigua. She keeps you up to date with flight information and provides you with numerous recommendations on what to do and see while there. She makes sure everything is taken care of and also follows up with you after your trip. I highly recommend her!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Her advice and trip planning was EXCELLENT!

Reviewed By Melahn - Florida | Traveled to
Lisa made our trip a total success. She gave us insight as to what we should expect from beginning to end and there were no surprises or problems throughout the entire trip. We had an awesome experience!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Lisa is the Best!

Reviewed By Haley - Louisville, KY | Traveled to
Lisa is great at her job. She has always been very fast with responses via email. She can find me great flights and deals and I could have a whole vacation booked in a day if I wanted. She helped us get a great honeymoon, and when we arrived to Puerto Rico and our view wasn't as promised, she called the manager and we were given a new room! I don't think that's really a part of her job, but she was fabulous and went above and beyond for us.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Best service

Reviewed By Ovale - Gainesville FL | Traveled to
We are a local business and often contact Lisa to arrange travel and lodging for our business trips local and international. Our experience has alway been great working with Lisa. She often goes out of her way to make sure we get the best deals and great places to stay. She is very knowledgeable, helpful and great to work with. We highly recommend Lisa!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She was very helpful and attentive

Reviewed By Dexture - Interlachen florida | Traveled to
Lisa help me and my friends to have a great trip
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Lisa is excellent!

Reviewed By Jennifer - Jacksonville, Florida | Traveled to
Lisa Hartley was always very attentive to our needs. She was able to offer first hand experience and knowledge of areas we were interested in visiting. Great agent to work with. We have used her for company events and I continue to recommend her to friends.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

The Perfect Honeymoon!

Reviewed By Perfection - Lake City, Fl | Traveled to
Lisa helped us chose the perfect location to spend our honeymoon. Once we decided on the location, she went above and beyond ensuring that every detail was planned for us. Our flights, resort, excursions, and transportation from the airport was all taken care of. I would have to say that our honeymoon would not have been the same had we not chose Lisa as our booking agent! Everything was absolutely PERFECT!!! Jamaica was beautiful and extremely relaxing?
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Great agent!

Reviewed By Traveler - Gainesville, FL | Traveled to
Lisa we had tickets 24 hours after givinig her the dates and destination. She answered all our questions.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Awesome Agent!

Reviewed By A Southerland - St. Augustine, FL | Traveled to
Lisa is quick to suggest just the right options - we planned our 8 day cruise almost a year in advance and she helped us with every request, from room accommodations to port excursions to on-board activities. I can't thank her enough for handling all of the details quickly and professionally. Thank you, Lisa!!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Best Travel Agent Ever Used!

Reviewed By Jennifer Kinsey - Live Oak, FL | Traveled to
Lisa is awesome! When you talk to her it’s like talking to an old friend. She takes your vacation personal and wants you to have the best one each time you go. She has booked every one of my vacations for almost 10 years now and I have no complaints! She is very knowledgeable and very helpful. She will search and find you the best trip at the best price so you get the most for your money. She will give you pointers and some of her travel experiences to help make your trip as smooth as possible. There is really no better agent than the Lovely Lisa (as we call her), we Love her!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Planned the trip very well for a lot of sites to see.

Reviewed By Lis - Lexington, Ky | Traveled to
Lisa is a very fun loving and nice person.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Lisa Hartley. She's wonderful!

Reviewed By LISA - Pensacola, FL | Traveled to
Lisa has been more than a pleasure to work with. She kept us up to date on all aspects of our trips. We depend on her for even the short trips. She has planned major overseas vacations for multiple couples for us and we have been more than pleased.
I would recommend this agent to my family and friends
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