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Carol Castiglia

Waterbury, Connecticut Travel Agent

Synnott Travel, LLC, a Travel Leaders Network affiliate agency

Vacation and Group Planning Specialist

My passion for traveling and working with people to fulfill their travel dreams has kept me in this ever-changing industry. I have witnessed many transformations in the field of travel but the thrill of designing vacations still inspires me.

I've been fortunate to travel the world over the course of my 35 years on the job. I've visited a variety of destinations, including:

  • South Pacific
  • Australia
  • New Zealand
  • Caribbean
  • Europe

I have also traveled extensively in the U.S. Our national parks in the West are among my favorite places to visit.

And, of course, there's nothing quite like relaxing on a cruise ship in the Caribbean!

I'm happy to use all of my experience to help choose the perfect vacation for you. I love to share my insights with my clients to help make their trips more memorable. I hope that you'll enjoy as special an experience as I have.

No matter the destination, no trip is too short, no group too large, and no question to silly to be asked. If I don't know the answer, I'll find it for you. Believe me, no online ticket agency will do that!

My Reviews

2 of 7 people found this review helpful

Outstanding Service

Reviewed By Dave - Waterbury, CT | Traveled to
I have been using Carol's Travel services for years now. She has improved our experience with advice and also able to save us money. I highly recommend her for all of your future travel needs.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

We could not have applied for our visas without Carol's help.

Reviewed By Ed - CT | Traveled to
I just cannot believe the amount of her time Carol spent with me to help me apply for our Visas. I could not have done this without her help. Her knowledge and professionalism was impressive. My wife and I cannot thank her enough for her help. We certainly will not travel without Carol's input and advice in the future. The service that she provided is invaluable. Carol was also great at booking our trip.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Carol has been Invaluable!

Reviewed By Trudy - Wallingford, Ct. | Traveled to
Carol Castiglia has been so very helpful as I've planned travel with family and friends. From booking hotels for short distance road travel, finding the best rates for air travel, to arranging a wonderful Caribbean cruise with great advise and extra perks, Carol has been invaluable. Now when I start to research travel myself I stop and just turn it over to Carol as I trust her and know she can do it better than I can.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Carole Makes Sure The Little Details Are Taken Care Of

Reviewed By Michelle and Phil - Valrico, FL | Traveled to
This is the second trip that Carol is helping us put ogether. It is nice to have someone to go back and forth with to make sure you are getting the best deal for what you are looking for and to be there for suggestions and if any problems arise. For our first Tauck tour to AU/NZ, Carol helped us find very reasonable air fares for our flights. She's always pleasant to work with. We look forward to continuing relationship for our future travels!
I would recommend this agent to my family and friends
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3 of 11 people found this review helpful

Carol is a wonderful Travel Agent, happy experience traveling with her.

Reviewed By Helen - Naugatuck, CT | Traveled to
She made our vacation fun, Carol is always there for you and makes traveling a happy experience.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Carol is the best!

Reviewed By Cheryl - Watertown, CT | Traveled to
Carol has planned two cruises plus a trip to Ireland for my husband and I. Both cruises met all of our expectations and then some due to Carol's careful planning and the trip to Ireland was perfect. She kept us well informed about what to expect and made all our travel arrangements so easy for us that we were on vacation from the moment we left our home. We also knew that if we encountered any problems, that Carol would be available to help us solve them. Carol's attention to detail is amazing. I recommend her to all my friends!
I would recommend this agent to my family and friends
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1 of 8 people found this review helpful

Carol is amazing-- contact her for all your travel

Reviewed By Anne G - Broad Brook, CT | Traveled to
Carol plans amazing trips and makes sure everything goes smoothly so you can fully enjoy your vacation
I would recommend this agent to my family and friends
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