Trina Lance

Parkville, Missouri Travel Agent

Picture This Travel, a Travel Leaders Network affiliate agency

Custom experience specialist on land and sea

I just cruised on her last month!
I just cruised on her last month!

How often have you lived out your dreams?  I'm doing it for the second time in my professional life.

After successfully owning and running a dance studio in Los Angeles, I recently embarked on my second dream - joining my sister's travel agency and helping people take the trips of their lives.

Working for Picture This Travel is like getting your Master's Degree in customer service and travel excellence.  Guided by two of the most successful agents with decades of experience, I am quickly becoming the go-to person to build European and Mexican itineraries.

The thrill of the hunt for finding the perfect properties, tours and flights that work for a client's budget is a passion for me.  When I know that I have saved a client thousands of dollars and secured a perfect vacation, the feeling is indescribable.

I am fortunate to be working along side the owners of Picture This Travel, two women who have been everywhere and epitomize the saying "Travel agents should travel."  They have built a multimillion dollar travel company by always putting the customer first and giving them white glove service.

I am excited to be cruising this month aboard Royal Caribbean's Quantum of the Seas, the largest and most technologically advanced ship ever built.  Cruising will always be a joy for me - I love the sound of the ship's horn blasting at departure, gaining new friends with every sailing and the feeling of being aboard a luxury hotel that will take me to exciting ports of call.

I must admit that I am deeply in love with booking multi-city trips in Europe.  We've been doing so much Italy travel lately that I think I am starting to dream in Italian.

You have to be willing to go the extra mile in this business.  This means late nights, double and triple checking the changes to prices that happen thousands of times a day and never stopping until I build trips that I am proud to put my name on.  I am ruthless and focused on exceding expectations and bringing value and luxury together.  And I never, ever stop until I get it right for my clients.

My Reviews

1 of 5 people found this review helpful

Exceptional Travel Agent

Reviewed By Joe - San Francisco | Traveled to
Trina was tremendous and really helped us on our first trip to Asia. She got us fabulous hotels in our budget and even arranged 3 beds in a room for us, something hard to get in Asia. She arranged transport, and tours and everything went off like clock work. She really cared about the trip and was so helpful. I even had a little passport snafu that she helped me with. I would recommend her whole heatedly and will definitely use her for all my future travel.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She really went above and beyond for us!!!

Reviewed By Kelli - Kansas City mo | Traveled to
Our vacaton went a little different this year. We picked two spots in colorado and she found the perfect hotels for each spot we wanted to visit. Unfortunately, our son ended up in hospital with pneumonia on day 4 of our trip. Trina went right to bat for us calling those hotels and figuring out how to help us out. In the form of transferring reservation or refund etc. The hotel at first did not accommodate but at the end ended up refunding for us. Once again, Trina had to fight for me to help me recover the last two days of trip. I can't thank her enough for going above and beyond for us when I'm pretty sure should have been an easy open and shut travel booking. But that's just who she is. I hope our next vacation is an easy booking for her and that we don't have any hiccups like that again but I feel so safe having Trina book our travel and being there for us.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Trina takes care of every detail.

Reviewed By Marc - Kansas City, MO | Traveled to
Our daughter is traveling to S. Korea for a study abroad program. We were nervous about her travel arrangements and what steps we needed to take to manage her travel and stay. Trina was outstanding in helping us through the booking and travel insurance. She was even able to get us a better air fare than we could have found on our own. Trina provides great advice and recommendations for preparing for your trip. What a great resource and she is fun to work with.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Trina's middle name should be 'Travel'

Reviewed By Mitch - Parkville, MO | Traveled to
Like a lot of people, I have used travel sites to book my vacations, but after Trina and Picture This Travel took care of our destination wedding there is no going back. Trina was so easy to work with and EVERYONE on the trip mentioned to us several times how much fun they had talking to her even if it was over email! Trina took the stress out of planning the trip, but also the stress out of worrying what might happen and what we would need to do if something went wrong. We're already looking forward to using her for our next trip!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

I couldn't have asked for more!

Reviewed By Angie - Los Angeles | Traveled to
Honestly I don't know where to begin. Every single thing about working with Trina was perfect. I have wanted to go to Italy my whole life and she has not only created an amazing vacation/adventure but she's done it with class, grace, enthusiasm, energy and true care. I could not be happier. I will call Trina EVERY TIME I want to travel. Period!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She made it easy and way less expensive than I could have done

Reviewed By Madeline - Los ANgeles | Traveled to
Trina provided great service and thoughtful plans for me and my daughter and also worked with my changing mind :)
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

My gosh, she's good!!!!

Reviewed By Kelli - Kansas City, MO | Traveled to
I called Trina to set up a simple weekend getaway. I asked for some hotel suggestions in my price range. She did that. However, in the mean time she went above and beyond and thought of an even better option for us. This one she wouldn't even get paid for. She just wanted us to have a nice weekend together. A romantic getaway to a cabin by a lake. Morrell Ranch in Gallatin. Complete with perfectly updated decor, fireplace, kitchen, and jucuzzi all in the room. So romantic. Two ponds for fishing, paddle boats etc and even swans. She literally found the perfect getaway for us. All I'm saying is its dumb to not call her and use her expertise and experience for your next trip because she will exceed your expectat ions and supply you with experiences that you didn't even know you wanted. She's my travel agent for life!!!!
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

She made the trip so exciting and personal

Reviewed By Happy in Phoenix - Phoenix Arizona | Traveled to
Trina was so engaged and personable. She took the time to get to know us and find out what would make this once in a life time trip memorable for us. She made sure that every single detail was attended to. She kept us updated and in the loop, checking in with us regularly. She was excited about sharing this journey with us, seeing every fine point to completion. I genuinely felt that she invested herself personally in the planning of our trip. For any future travel plans, I would not hesitate for a moment to pick up the phone and call Trina.
I would recommend this agent to my family and friends
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