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Nancy Gilliard

Corona, California Travel Agent

An independent agent with Nexion, LLC in Irving, TX, a Travel Leaders Network affiliate agency

A La Carte Concierge Travel Planning

I've always taken intense joy in planning my family's vacation experiences, and discovered I have a true knack for it.  So a couple of years ago, I thought to myself, why not put that gift to work for others who either haven't got the time or the resources to make it happen. 

Since then I've thrown myself head-first into the learning and networking process.  Being part of a large, well-known corsortia allows me access to a great many resources and a terrific team behind me to help me to help you.  I've learned through my studies that the client who understands the benefit of using a professional is special.  They understand that my intensive studies and networking allows me to offer the best experience for the traveler. 

As a travel professional, my first priority is to advocate for my clients.  That's it.  I'm the voice and the fight for my clients.  In addition, it's very important that I share all information that may effect their total vacation experience...what good is it to use a professional if they don't advise you of changes in the industry that may impact your travel plans? 

With our ever-changing world, there are often modifications to rules and regulations.  Are you prepared to stay up-to-date on your own, or would you prefer to have an advocate who will keep up with the changes and inform you in a timely manner whenever possible?

While I can book almost anything you may like to do on your vacation, I confess my true love is cruising.  I adore cruising!  But there is so much more than just booking a stateroom involved.  Think about it.  Shouldn't your vacation start the moment you cross the threshold of your home?  How's about a towncar waiting at the curb outside your home to take you to the port or airport?  Do you really want to fight traffic, find parking and haul your luggage before embarking on what's supposed to be a relaxing vacation?  Worse still, having a great vacation but ending it on a sour note for the same reasons? 

But that's the beauty of my Agency.  If you choose to just book one aspect of your travel with me, I'm on it.  If you want soup-to-nuts, I can do that too!  The choice is yours.  Use all I've got to offer or use only a small portion.  That's a la carte concierge travel planning!

 

 

 

 

Effective Consumer Advocate

Even before I had such a large host behind me, I still saw my end-game as being a happy customer.  In that regard, I have successfully advocated for my clients time and again.  Customer satisfaction is my number one goal.  No, that's not exactly right.  I want my clients to be truly happy, not just satisfied.  So far I've accomplished that and intend to continue to do so.

My Reviews

0 of 1 people found this review helpful

Nancy Genuinely Cared that I enjoyed myself. ;)

Reviewed By BobZeee - Fontana, CA | Traveled to
Nancy is Awesome and she has Pull!!! L.A.X. was giving me a Challenging Time about an issue that I felt was minor & Unnecessary. Nancy stepped in & worked it out......That Was Awesome!!!!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Great job Nancy!

Reviewed By Tilly - Corona, CA | Traveled to
Nancy did a great job handling my vacation needs. She was available when I made changes to my itinerary and always followed through for me. She was a pleasure to work with on my trip.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Wonderful person!

Reviewed By SJJ - MA | Traveled to
Nancy took care of us very well when booking a cruise. She is a knowledgeable, detail oriented person who was a joy to work with. She loves what she does and will do what it takes to make sure you are happy with your arrangements. Try Nancy as your agent! You won't regret it!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Knowledgeable, resourceful, professional

Reviewed By Bettysaleh@yahoo.com - Reno, NV | Traveled to
Nancy took over my arrangements for our 25th anniversary cruise. She went the extra mile getting me extra onboard credit and an upgrade. She did this by being relentless in her search. She communicated regularly. We met the day before the cruise and she is just as wonderful in person as she is professionally. Now not only do I have a great travel agent, I have a friend for life. Try her, you won't be disappointed!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Well prepared and planned to suit all needs.

Reviewed By David - Orange County, CA | Traveled to
Nancy was incredibly prepared and knowledgeable in planning our road trip through San Francisco. She found a nice hotel for very affordable prices that nicely showcased the personality of the city. She was very good at finding those small details that would have been easy to miss, like getting us a room that had its own bathroom. All aspects aspects of the booking and planning went very smoothly. Nancy's greatest strength was being able to react to unpredictable circumstances. Two days into the trip i became very Ill and we were forced to cut our trip short. Nancy was available to call the hotel and was able to get us a refund on our unused booked night, which was incredible service. I was extremely satisfied ;)
I would recommend this agent to my family and friends
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