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Rusty Picket, MBA, LCS

Charleston, South Carolina Travel Agent

Shellback Cruises, a Travel Leaders Network affiliate agency

Cruise & Worldwide Travel Speciaist; USN Retired

With so many travel options out there, it can be overwhelming. I work as your "value interpreter."  

Using my expertise, I create memorable experiences that exceed your every desire.  With my services, you can be confident that your vacation will be perfectly planned, hassle-free, and filled with moments you will never forget.

I am a retired career Naval officer, having spent more than 26 years as a Submariner. I served in a variety of assignments across the country including Headquarters staffs in Washington DC and Norfolk, Virginia.

I was Captain of the nuclear attack submarine USS L. MENDEL RIVERS (SSN 686) homeported in Charleston, South Carolina. I also served at the Submarine Training Facility in Charleston, South Carolina and was in the Navy ROTC at the University of Notre Dame.

As a result of my military experience, I have traveled extensively around the world.  I have had the opportunity to visit over 70 countries. He has enjoyed more than 71 cruises throughout the Seven Seas!

Shellback Cruises is known for cruise-oriented travel. We are able to book travel on any cruise, river cruise, or barge company worldwide.

Beyond cruising, we are able to arrange a full assortment of worldwide land/sea packages. We also offer select land-only packages, and group and fundraising packages for travel worldwide.

The company is a specialist in arranging military reunions in many popular reunion locations.

My Reviews

7 of 13 people found this review helpful

Disney Expert

Reviewed By Mickey - Fairfax, VA | Traveled to
Shellback Cruises provided outstanding personal support to my family in planning two Disney vacations over the past six years. No detail was overlooked during the planning process and it resulted in excellent response by Disney for both vacations. We will work with Shellback Cruises again for our next family vacation.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

The Best Travel Agent I have used

Reviewed By Jengel - Niles, MI | Traveled to
Rusty Pickett is the best travel agent I have ever used. His knowledge of the industry and concern for details makes him someone that I would recommend to everyone. As a matter of fact anyone who has asked me about the cruises I have been on gets referred to Rusty. He is a genuine and kind person and will go out of his way to make sure that his customers are comfortable. I would highly recommend Russell A. Pickett
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Excellent travel agent

Reviewed By Ron - Denton tx | Traveled to
Have used Rusty many times and have had no bad issues. Very responsive and knowledgeable. I would recommend him to anyone that asks.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

So glad we called him.

Reviewed By EP - Gainesville, VA | Traveled to
Rusty has wonderful insight into the travel world, and shares his knowledge with his customers. Any question that is posed to him is answered exceedingly quickly. My friends and I value his input.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Rusty is alwoay on top of everything

Reviewed By Frank - Aiken, SC | Traveled to
Rusty is on top of every detail of a trip. When booking a year ahead any number of changes can occur. Rusty ensures they are addressed immediately and without impact on a long awaited trip. His recommendations have always been excellent. He occasionally will book himself on a cruise with a large number of his clients and is in a position to solve any problems that arise. Kind of like having your own personal cruise director. I would not think of booking any type of cruise or overseas trip with anyone other than Rusty Pickett of Shellback cruises. We have booked at least 8 cruised both ocean and river through Rusty's company and they have been uniformly outstanding.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

He took all the worry out of travel.

Reviewed By Rusty - Robison Ranch, Denton, TX | Traveled to
Rusty is organized and always available. He lets you know if he'll be out of the office, and he always answers emails. He made every trip easy and answered every question we had. Plus he always does special things for us to make the trip even more fun. He definitely makes vacations worry free. We have traveled numerous times with Rustys help for 10 years now and have never been disappointed. He is a professional!.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

VERY helpful, knowledgable, prompt! He's our "go-to" trip planner!!!

Reviewed By Judy - Denton, TX | Traveled to
Rusty has been incredibly prompt, thorough and helpful on all our trips! In fact I plan to contact him later this week to plan our next cruise...a celebration family cruise! Celebrating 50 years of marriage and a victory over Cancer by one of the family! I trust Rusty to do as he has always done for us!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Very prompt and knowledgeable

Reviewed By Nature Boy - Long Lake, NY | Traveled to
Rusty was on top of the planning and was very responsive and helpful with suggestions
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

He has helped me enjoy my bucket list

Reviewed By Bruce S - Florida | Traveled to
Rusty made friends and learned my travel desires and when the opportunity was found helped me partake. I especially appreciate how he made my dream of seeing Antarctica.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Rusty is always terrific: knowledgeable & efficient.

Reviewed By Bob - Virginia | Traveled to
We've had wonderful dealings with Rusty for many years. He always has the best ideas & seems to know just everything about the business.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Would recommend very highly

Reviewed By veteran cruisers - rochester,ny | Traveled to
Very responsive, helpful and knowledgeable.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Rusty Pickett is AWESOME!

Reviewed By Rich - Denton, TX | Traveled to
Rusty is our "go to" man when I comes to traveling. Yes, we can do our research online, but having some one "in the business" offering expert advice is priceless to us. We are glad to call Rusty our travel agent and friend!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Most Knowledgeable Agent I have dealt with.

Reviewed By Rog - Savannah, GA | Traveled to
His knowledge of the cruise industry is the best. Rusty steered us to the cruise that really met our desires. I trust him implicitly.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Always Well Done

Reviewed By PolarBear - Norfolk, Va | Traveled to
Rusty has arranged a number of trips for us and everything has always gone smoothly. We've even had thepleasure of traveling with him and particularly enjoyed his company and knowledge. We keep coming back to Shellback Cruises and would and have recommended him highly to friends and family.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Traveling made easy!

Reviewed By Eileen - Dallas, TX | Traveled to
I have traveled several cruises with Rusty and he has made the trip very enjoyable and memorable. We just sat back and let Rusty do all the work. Rusty provided us with group pictures and shares with us his other trips that we did not go on. On one unfortunate cruise that was cancelled due to the ship mechanical issues, Rusty worked very hard to help us get our refunds, providing additional support we needed and reviewed all necessary documents.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Excellent Vacation Planner

Reviewed By Dan and Shirlyan Hurt - SaddleBrooke, AZ | Traveled to
Since 2007 Rusty has been planning our trips and cruise/tour trips with friends that will not be forgotten. He's the best. He gets all of your wants, desires and must haves and then plans a trip that will be remembered for years to come. He does all the leg work for you with itineraries, accommodations and especially cost. He has gotten better pricing for us than anyone else we have used. We appreciate him......and he is so much fun to travel with on our group excursions.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

A Five-Star Travel Agent

Reviewed By Sue - Denton, TX | Traveled to
Rusty Pickett has proved to us on several occasions his knowledge of the travel industry as well as of the destination we wish to visit. His unusually prompt response by either phone or e-mail to any question/concerns one might have is certainly appreciated. We had to cancel a Baltic cruise, and Rusty took care of all the travel insurance paperwork leaving us relieved. We definitely recommend him for his travel expertise, his helpfulness, and the fact that one can easily communicate with him even though he may be traveling himself.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

NO WORRIES

Reviewed By Julio - Charleston, S.C. | Traveled to
When Rusty is handling my travel plans, I am at ease and know that my best interest are being taken care of by a professional.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Takes care of even the smallest details. Worry-free trip planning.

Reviewed By Nana - Argyle, Tx. | Traveled to
Very knowledgable and helpful. He takes care of everything necessary for your trip. Rusty provides worry-free trip planning.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

His attention to detail made for a worry free enjoyable cruise.

Reviewed By Jim - Tennessee | Traveled to
Rusty ensured that we knew and understood every detail of our trip from tipping to planning outings. His suggestion of purchasing the insurance package was spot on as I did have to use the medical benefit. His planning and wealth of knowledge allowed my wife and I to enjoy a worry and trouble free vacation.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Helped on several trips

Reviewed By Dr. A - Denton, TX | Traveled to
Rusty has been our primary travel agent for the past ten years. During this time he has helped us in booking several cruise vacations and some other travel. He is always timely, responsive and helpful. We will continue to use Rusty and Shellback Cruises!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

The Best!

Reviewed By Gayle - Denton, TX | Traveled to
We have used Rusty Pickett and Shellback Cruises for a number of years for both domestic and overseas trips. His expertise, attention to detail, friendly and prompt service make him an exceptional agent.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Phone call away from perfection

Reviewed By Murphy Team - Shreveport, la | Traveled to
A phone call to Rusty was all we needed. He went beyond the call of duty in order to make out trip fantastic! He has planned our team trips for many years!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great Experience in Every Way

Reviewed By Gypsy Rose - Denton, Texas | Traveled to
"Rusty" Pickett, in our personal experience, certainly demonstrated his knowledge and experience in the travel industry and ultimate destinations. He was helpful with special needs and possible accommodations for such. He was always responsive by phone or email, and communicated when his plans included being out of town or out of pocket for given dates. We highly recommend him for his expertise, his knowledge of travel and destinations, his helpfulness and responsiveness, and his ability to be communicative at all times.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

A genuine PLEASURE to work with

Reviewed By Rick - South Bend, IN | Traveled to
Rusty is THE consummate professional when it comes to travel assistance. We would never even consider exploring the services offered by others in the industry. He is definitely our "go to guy" for everything.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Very attentive

Reviewed By CTR2 - Denton TX | Traveled to
Booked a Fall cruise up the coast of Canada thru Rusty several years ago. He made it easy and was right there on the ship with us the whole trip.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

He made out trip memorable.

Reviewed By Cindi - Georgetown, TX | Traveled to
Rusty took care of everything. What ever needed done for us to have a wonderful trip he took care of it. He has traveled the world so he knows from first hand experience what is good and what is not so good. He is awesome with large groups. Rusty went along with us on our trips to make sure all our needs were taken care of.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Wonderful vacations to remember

Reviewed By Ginger - Denton, TX | Traveled to
We have used Rusty on several of our cruises and extended stays - everywhere from three weeks in Europe, ten days in Hawaii, all sorts of Caribbean cruises, etc. Because he is so well travelled, he is always willing to share his knowledge to ensure you get the most out of your vacation. I would absolutely recommend him to new cruisers, large groups of people (reunions, weddings, etc.) and anyone who is celebrating special occasions. We would not use anyone else. I appreciate his prompt replies to all communications - phone calls and e-mails. Our vacations through Rusty have made some wonderful memories to be treasured forever. Richard and Ginger Schroeder
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

One-stop, no hassle planning and implementation!

Reviewed By Big Red - Louisville, KY | Traveled to
Rusty excels at finding and organizing vacation packages. He is the "go-to" for any travel related issues. He places customer satisfaction at the top and does everything to ensure a great vacation. His attention to detail is unmatched in the industry. You can count on outstanding service across the board. There are no surprises when traveling on a vacation Rusty has planned.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

A great trip anxiety reducer.

Reviewed By LKP - Kansas City, Missouri | Traveled to
This was our first trans atlantic crossing and we had many questions both at the beginning and during the trip. Russell responded to all of them in a timely and helpful manner. We ofter changed details of the trip and he was equally helpful in making arrangements and canceling them in favor of others. I fear we were a bit of a pest but his responses never reflected that possibility. Rusty was a big help in making the trip a success. Not only would we recommend him to a friend we have done so many times.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Every detail expertly handled

Reviewed By Hank and Ruth - Aiken, SC | Traveled to
We don't travel without checking with Rusty first. He can always answer our questions, and is so knowledgeable that he gives us answers to things we hadn't even thought about. We trust him completely and have enjoyed many great cruises/travel experiences because of his expertise.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

he is so easy to work with

Reviewed By Jolly - Baltimore, MD | Traveled to
Just tell Rusty where and when you want to go and he handles it with expertise and grace. He is a true pleasure to work with
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Jmvorbs

Reviewed By Jmvorbs - Florida | Traveled to
It's always enjoyable to work with Rusty. He is knowledgable and efficient. He knows the deals and how to find the deals for our cruises. We cruise 3-6 times years and he always treats us like his most important client.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Rusty Pickette Review

Reviewed By Dick and Moireen - Colleyville, Texas | Traveled to
Rusty has always been responsive and tries to get us the best deals possible
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Professional and Thorough

Reviewed By Terry - Southeast CT | Traveled to
Rusty took great care of us in setting up an Alaskan vacation that included both a week on land and a week on board a cruise ship.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great Cruise Experiances

Reviewed By Bernie - Charleston, SC | Traveled to
My wife and I have booked several cruises with Shellback Cruises. They were all fantastic. He guided us to the best locations on the ship. Some friends we traveled with on our last cruise booked themselves, online. They got a good deal on a balcony cabin. Rusty told me they would be sorry. They were, the balcony was partially blocked by a lifeboat. The room he booked us was midship, and unobstructed. Just a few steps from the elevator to the dining room. Guess where everyone hung out...in our cabin, of course. On my birthday cruise, several years ago, we were upgraded from a mini- suite to a penthouse suite. That was a great surprise. Rusty has always recommended the best shore trips too. Much cheaper, and better, than the ones the cruise line sponsors. I wouldn't consider using anyone but Shellback Cruises.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

He goes way beyond professional

Reviewed By Jan - Gainesville, VA | Traveled to
Rusty has arranged a number of cruises for me and each one has been perfectly scheduled, overnights prior to sailing have had the same attention to detail as the cruise. He has a big heart as evidenced by the trip he arranged in a hurry for my daughter and I before she died. I have recommended him to friends in my community and everyone has been pleased with his services.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

We love to travel with him !

Reviewed By Kathy - dallas, TX. | Traveled to
Rusty Pickett is the best travel agent I have ever come across...he goes above and beyond and then some. You will not be sorry if you use him! He is experienced and very pleasant to work with. You will NOT be sorry!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Wouldn't plan a trip without Rusty!

Reviewed By trudi - Denton, TX | Traveled to
Rusty has made all of our travel plans for the last 10 years. After being the travel agent planning for our senior development travel club for 100+members, we started using Rusty as our personal travel agent. Rusty takes all the difficulty out of traveling plans. We just call her, with our destination and times available and the rest is taken care of. We highly reco,,end Risty Pickett for any travel needs!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

My first choice for my personal travel needs.

Reviewed By KLMnLA - Shreveport, La | Traveled to
Rusty, has planned trips to Germany, Mediterrain, China, Alaska, Mexico. He has booked travel with Avalon, Tauck, Princess and Norwegian. He is prompt, professional and knowledgable. I have referred him to several friends that had similar experiences. He has been a big help with excursions and extensions. My first trip with Rusty was in 2010. I have been fortunate to travel all over the world for many years. Rusty is the real deal!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Went out of his way to help us...

Reviewed By H - NY, NY | Traveled to
This is a bit of an unusual review - in that we ended up not traveling. My wife, Pat and I, are neophytes at ship travel. Rusty took the time to help us understand what our options were, was frank when we asked or tried to do things that were not practical - and despite our not being profitable for him (this time)... made us feel very comfortable asking for his help. When we are ready to travel we will definitely return and use him.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Fun Vacation

Reviewed By Maw and Paw - Bossier City, Louisiana | Traveled to
Rusty is very knowledgeable about booking cruises. He always made us feel special, like we were the only client. Give him a call if you ever need to book a cruise. He knows the answers to the questions you may have. He has booked several for us in relation to going as a group. You will not be disappointed.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

So quick to respond to our requests.

Reviewed By L&J - Carrollton, TX | Traveled to
We met Rusty on a cruise, found him to be knowledgeable and helpful, and decided we needed someone like him who we could trust with our travel needs. Since 2009 we have used him for some ocean cruises as well as two river cruises and fortunately he was also taking both river cruises. We have not been disappointed in any of his plans for us and we highly recommend him for your travel needs.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Greatest advice from experienced planner and world traveler

Reviewed By Strawberry shortcake - Raleigh NC | Traveled to
Shellback Cruises has great experience and great advice for any kind of travel - sea, land and air.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

On cruise control with Rusty

Reviewed By Joan - Cupertino, CA | Traveled to
Rusty has made several cruise arrangements for me, and all have gone smoothly. He is extremely knowledgeable, and very prompt in his responses. He has coordinated my travels with other relatives and friends, and has been able to arrange upgrades and other perks. We're soon to leave on our second Alaska cruise (arranged by Rusty, of course) and look forward to it.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Good professional planner

Reviewed By Tom - Mt. Pleasant, SC | Traveled to
Thorough planning for a fairly complicated trip overseas. Anticipated several unexpected problems. Would recommend 5 stars compared to some other representatives I have known.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

THIS travel agent makes a real difference

Reviewed By Bob K. - Wilmington, DE | Traveled to
Before I started working with Rusty, I was one of those travelers who thought that I could make my own arrangements online, and thought I did not need a travel agent. Rusty changed all that. He has an in-depth knowledge of so many itineraries and especially cruise ships, that he makes travel planning a real pleasure. His enthusiasm and love of travel are contagious. He answers questions very promptly. I would not use anyone else to plan my trips.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Knowledgeable and Helpful

Reviewed By North and South - Florida | Traveled to
Rusty helped with all the phases of our cruise. His experience and knowledge made it easy. Would definitely use again, and recommend to friends or family.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

He is the Best! He cares and works very hard for Us!

Reviewed By Frank - Denton, Tx | Traveled to
Rusty is the best. It's as simple as that.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

You can count on Rusty to make the planning perfect.

Reviewed By Rusty - Canada | Traveled to
Rusty Pickett is a great travel agent....always reliable and honest and very quick to meet your travel needs.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

I rely on Rusty Pickett

Reviewed By Bob - Walnut Creek, CA | Traveled to
Rusty has been my travel agent for several years. I wouldn't think of using anyone else. He has arranged some great cruises and a very good price for my wife and I, and friends. He has always been there to answer any questions I have. He keeps me informed of special cruises. Very reliable.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Great Job...

Reviewed By LG - Columbia, SC | Traveled to
I have booked several cruises with Rusty at Shellback Cruises. He is on top of all the details..
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Fun trip to Bermuda

Reviewed By Jackie - Gainesville, VA | Traveled to
This was a lovely trip several years ago, making new friends in a new neighborhood after a tough time in my life
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Helpful

Reviewed By Verle77 - Ottertail, MN | Traveled to
Always helpful
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Knowledgeable and Responsive

Reviewed By JJfromTX - Denton, TX | Traveled to
It is always a pleasure to do business with someone that you can trust to look out for your best interests; that is what Rusty does.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Superb service!

Reviewed By Old Texan - Denton, TX | Traveled to
Excellent personal service, very responsive, offers knowledgeable advice and competitively priced. I don't know how he does it, but Rusty responds almost instantly to emails. He must have a mobile device as a body appendage the way he promptly responds to emails.
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

Rusty is very professional and knowledgeable

Reviewed By BJ - Denton, TX | Traveled to
Rusty has halped us for years----we have complete faith and trust in his advice and guidance. I really don't know what we would do without him------I guess we would just not travel.
I would recommend this agent to my family and friends
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