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Muffett Grubb

Knoxville, Tennessee Travel Agent

Muffett Grubb, a Travel Leaders Network affiliate agency

Cruise & International Travel Specialist

When it comes to your dream trip, I believe that nothing should be left to chance.  That is why I will take care of every aspect of your journey.

For example, I don't just book your cruise or resort and move on to the next customer.  Instead, I work closely with you to find flights, tours, transfers and any other travel item that will enhance your travel experience. If you're not sure about tours or excursions, I use my personal network and network of location experts to plan the best personal vacation for you and your travel companionns. 

I have a reputation for paying attention to detail, which is especially important when it comes to travel.  One wrong date on a plane ticket, one a.m. mistaken for a p.m., and a trip can be upset.  That is why it's so important for you to work with a travel consultant like me that has success with handling all of the details.

In additon, I am an experienced traveler.  I have traveled throughout Europe, South America, the United States and the Caribbean and have visited more than 50 countries.  Some of my favorite memories include seeing the Panama Canal, dog sledding in Alaska and taking a gondola ride in Venice.  I have taken many cruises (both river and sea), experienced a number of international land trips and visited some beautiul all-inclusive resorts.  Plus, I escort "Cruise With Us" groups every year, which keep me connected with what my clients want when they go exploring.

Although cruises are my specialty, I am experienced in booking all types of travel, including international travel and all-inclusive resort packages.  I want to help you plan your dream vacation!

My Reviews

4 of 5 people found this review helpful

She made our trip a breeze!

Reviewed By Sharon - Knoxville, TN | Traveled to
LOVE Muffett! We had never taken a cruise before and she was extremely helpful from the planning stages all the way to the end. She helped with motel reservations as we traveled and gave us many helpful hints to make our cruise the experience of a lifetime. We already have another trip in the planning stages with Muffett at the reigns to make sure everything goes according to plan!!!
I would recommend this agent to my family and friends
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3 of 4 people found this review helpful

Dream-Maker Travel Agent

Reviewed By Courtney - Knoxville, TN | Traveled to
Muffet is such an amazing resource. She has planned large family vacations for us as well as our 10 year anniversary trip. She asks great questions and tailors recommendations based on your interests. There is no way that we would consider planning a cruise or international travel trip without using Muffett. I tell all of my friends and family that the would be crazy to try to book a trip themselves. I'm so grateful for her follow-up, attention to detail and additional effort to create those "special" touches! Thank you Muffett!
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

She's great

Reviewed By LC - Knoxville Tn | Traveled to
She was great in helping me plan cruise for my granddaughter's college graduation gift
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

No Worries with Muffett

Reviewed By Ethel - Knoxville | Traveled to
Muffett planned my vacation down to the last detail. It was a true vacation because she had taken care of every detail. And there were a lot of details as I was visiting 5 countries. My bag was lost for a couple of days and she took care of finding it and getting it to me. I had no worries as the travel insurance paid for my clothing and toiletry needs until I was reunited with my bag. Muffett is professional, caring, thoughtful, and to the point. She has already planned amother trip for me in the fall.
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

Muffett is the BEST!

Reviewed By Retired Educator - Atlanta, Georgia | Traveled to
I really enjoyed joining Muffett and her husband on the Danube River Cruise. They were welcoming and fun! They watched out for me and my widow traveling friend. Muffett is a very sincere, caring and protective traveling companion. She hounded everyone until my "missing" luggage was found and returned to me. I look forward to sharing other adventures with her. She also planned the British Isles Cruise that four of us took in the summer of 2015. She planned the Greek Isles trip that 8 of us are taking in July. I trust her to always do what is best for me concerning trips. I will be a repeat customer!
I would recommend this agent to my family and friends
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Great to have Muffett Grubb's help and advice

Reviewed By Cal - Knoxville, Tennessee | Traveled to Danube ~ On the River ~ Budapest
Muffett was a huge help in planning our trip. She was informed, thorough and genuinely excited about our adventure. A pleasure to work with her.
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

First trip out of country

Reviewed By Gina - Knoxville, TN | Traveled to Italy ~ Europe
She was always easy to contact and full of information. The tours and guides that she arranged for us were top notch and we enjoyed each one tremendously. I will definitely contact her again for any tour trip.
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Easy as pie!!

Reviewed By Doug K - Knoxville, TN | Traveled to
I always plan our trips myself. The best thing about Muffett is that everything gets taken care of as good or better than I could do it myself but I didn't have the stress! Also, Muffett was able to get us little perks that we could not have gotten on our own. If you don't like the best price, low stress and extras for free, you are crazy and won't use Muffett anyway. If you have a brain, let Muffett handle your next trip!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Detail oriented, friendly, and an expert!

Reviewed By Aubrey - Virginia Beach | Traveled to
If you don't want to spend 2 weeks researching a vacation spot, but want to make sure to make the most of your time, call Muffett! She is Soooo friendly, knows all the best spots (and has probably been there), and will get you awesome information, packing lists, etc. (P.s. read the packing list... made that mistake the first vacation and spent $20 on bug spray.)
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Always great help with our travels....

Reviewed By Brian C. - Powell, TN | Traveled to Bahamas ~ Caribbean
Muffett has worked with us on three cruises and advised us on our upcoming UK tour. She has always had great advice that you can't find booking your own travel. Our entire family only books through Muffett for her experience and convenience she brings us each time. Thank you!!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Didn't want to leave the boat!

Reviewed By Sue Ann - The Woodlands, Texas | Traveled to Italy ~ Europe
Al and I have always taken care of our own travel plans and all the computer work that it takes to plan a trip. It's exhausting and we usually forget something we wanted to do on the trip!

Muffett took care of planning the trip and so all we had to do on this trip was relax and enjoy the view. Al and I loved the accommodations in Venice and Rome, Wind Star Cruises was fun and spectacular, and the excursions were magnificent. The tour guides she arranged for us were extremely knowledgeable and professional!

We are definitely using Muffett again. She was worth every penny. She listened to our requests and followed up with us once we were home.

Thank you Muffett Grubb.

Sincerely,

Sue Ann and Al Ramos
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Bachelorette party in Paradise!

Reviewed By Melissa - Knoxville, TN | Traveled to Cancun ~ Quintana Roo ~ Mexico
So great working with Mrs. Grubb! She was so available and great with communication.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Fantastic to Work With

Reviewed By Michael - Knoxville, TN | Traveled to Rhine River ~ On the River ~ At Sea
Muffett has planned and booked a major trip for us each of the last three years (Rhine River Cruise, Italy, and Hawaii). She was extremely knowledgeable of all the locations we have visited, offered excellent suggestions, and answered all questions asked in a timely manner. She provides ample preplanning information, communicates frequently throughout the planning process, provides extensive pre travel documentation, and promptly follows up on how the travel went / any issues we might have encountered.

Muffett has done everything anyone could reasonably expect to ensure that each of our trips have met or exceeded our expectations. She has already started preplanning a UK trip for us and we will continue to use her knowledge and experience as long as we are able to travel.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

A Trip to Remember!!

Reviewed By Shannon - Houston, Texas | Traveled to Cancun ~ Quintana Roo ~ Mexico
She was wonderful! Super responsive and very well organized with 8 different itineraries for us ladies! Please to work with!
Thanks Miss Muffett for all you did to make our trip so wonderful!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Perfect experience

Reviewed By Ms. Maggie - Powell, TN | Traveled to Canada
Our vacation was fabulous!!! It was perfectly planned to maximize our experience in Canada. Not once did we worry about connections, directions or the normal problems of travel. Muffett did it all. Her attention to detail was evident in every part of our trip...from the understanding of how we like to travel to the details about where to find our ride to the hotel in a very busy airport, Muffett left nothing to chance. Even when we added an additional leg to trip, Muffett helped us figure out the best way to travel and saved us a lot of money in the process.

I have already recommended Muffett to friends. She is now a part of every trip we take.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The Best Honeymoon

Reviewed By Tabitha Wright - Knoxville, TN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Muffet was excellent with finding us our dream honeymoon!! Even during Hurricane Irma, she did her best to accommodate our needs!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Hawaii was amazing!

Reviewed By Angie - Knoxville, TN | Traveled to Maui Island ~ Hawaii ~ USA
She was great. Very responsive to all our questions. A real pleasure to work with.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Trip of a Lifetime

Reviewed By Sharpguys - Powell, TN | Traveled to Ireland ~ Europe
Experienced and polite and well traveled, all make Muffett a great travel agent.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Awesome river cruise experience in the northwest

Reviewed By Candy - Spring, TX | Traveled to Spokane ~ Washington ~ USA
Always planning for a future event to add to the splendor of our vacation.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Awesome river cruise experience in the northwest

Reviewed By Candy - Spring, TX | Traveled to Spokane ~ Washington ~ USA
Always planning for a future event to add to the splendor of our vacation.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Awesome trip!

Reviewed By Suz - Knoxville, TN | Traveled to Bahamas ~ Caribbean
Muffett was incredibly knowledgeable, organized, detailed and helpful. She was very responsive to all of our questions. We thoroughly enjoyed working with her & highly recommended her.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Bucket List trip to British Isles

Reviewed By Joe - Knoxville,Tennessee | Traveled to Europe

This was our first time working with Muffett, and she was really a pleasure to deal with. We did a cruise to the British Isles and she handled everything beautifully, from getting us a hotel in London about two blocks from Buckingham Palace to answering the many questions we had leading up to our departure. She is a very knowledgeable and fun person and we would definitely recommend her for your travel needs.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

IT WAS AMAZING

Reviewed By Mark - Knoxville TN | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Muffett was extremely easy to work with. She stayed on top of everything. She stayed in touch with us throughout the entire process. She went above and beyond what we expected from a travel agent. We have delt with other agents in the past but she is terrific. She is already planning our next vacation for us.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Dream connections cruise

Reviewed By Shark diving - Knoxville, TN | Traveled to Bahamas ~ Caribbean
She made it all so easy. Making sure we were advised when plans had changed and taking care of all of the details of expenses, luggage transportation, and tips that not everyone knows about the trip to make it even easier and more fun. She also sent chocolate covered strawberries to our room. Which was great.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Alaskan Cruise Expertise!

Reviewed By Katryna - Greenville, SC | Traveled to Alaska ~ USA
My first priority in planning my honeymoon was locating not only a travel agent with expertise in cruises but specifically Alaskan cruises. I found Muffett during my research and had an absolutely fantastic experience. Muffett was able to compare itineraries and cruise lines side by side for me so I could decide which trip was best for us. That expertise in the region came in so handy when it came time for the trip. We stayed at the most convenient and best hotels, and the logistics of baggage and travel were all just handled. When your agent knows your ship and knows your travel area, it makes ALL the difference. I have already begun the process of planning our next trip, and I hope to again enlist Muffett's help in doing so! 100 stars!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Vacation planning made simple - thanks Muffett!!

Reviewed By CrysKris - Fairview, Georgia | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Muffett has planned multiple cruises for me and my family over the past few years and has done an AMAZING job! Pretty sure I've set a record for number of questions asked and requesting that she look into possible room changes etc but she always has a quick answer for me. And if she has to give me an answer that I'm not wanting to hear, she does her best to provide alternate solutions. Highly recommend Muffett...she truly makes vacation planning stress free. Looking forward to Vacation 2018! :)
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Personal Service

Reviewed By rvflyer - Knoxville, TN | Traveled to Paris ~ France ~ Europe
I really appreciated how my travel agent met with me personally to go over the details of my recent trip to Paris. She worked to coordinate my family's flights from different originating cities so we ended up together on the trans-Atlantic flight. She also worked to get our tours scheduled on our preferred days. I had confidence in the travel insurance policy we purchased, which gave me great peace of mind. We had no issues whatsoever and our vacation went smoothly. She has the right tools and resources to make the planning effortless.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

good trip.

Reviewed By Doris - Winder, GA | Traveled to Memphis ~ Tennessee ~ USA
GREAT JOB. Thanks, Muffett!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Relaxing in Mexico

Reviewed By Hope - Knoxville, TN | Traveled to Cancun ~ Quintana Roo ~ Mexico
Everything was perfect. Our flights ran without any trouble. The resort was so beautiful and the staff was went above and beyond in every way. They even upgraded us to a "premium view" room when we asked. The location was great. We walked to a nightclub and grocery store and the bus stop was right outside our door when we wanted to take it down to Mercado 28. The FunJet and Lomas Travel transportation crew were reliable, friendly, and helpful.
This was one of our best travel experiences because we didn't have plan and worry about everything. My husband told me he was actually able to turn off his brain for a couple days and relax -which is a pretty big deal for him and his engineer brain.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Fabulous Family Trip!

Reviewed By Betsy C - Memphis, TN | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
I have already recommended Muffett twice since March! She was knowledgeable, thorough and always quick to answer my questions (and I had ALOT of them). I never would have been able to put my trip together alone. Her experience helped me avoid long lines at customs, and I would have been lost on figuring out transportation.

In short, she made the whole process so easy and the vacation was awesome!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Anniversary cruise

Reviewed By Lisaanddenny - Ten mile ten | Traveled to Jamaica ~ Caribbean
Muffet has scheduled our last cruise and did a great job helping us again. She helped us get a hotel in New Orleans with parking included
. Sent us chocolate covered strawberries!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

good trip but lots off walking on this ship

Reviewed By Joanne - Knoxville, TN | Traveled to Caribbean
Very helpful especially booking the excursions off the ship. She made sure everything was in order before giving us all the necessary information we would need getting aboard the ship.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Adults only all inclusice

Reviewed By Mike M - Knoxville, Tn | Traveled to Dominican Republic ~ Caribbean
Muffett does a terrific job getting the best deals for us. Very responsive to phone calls and emails!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

A Dream Trip

Reviewed By Lori - Jacksonville Florida | Traveled to Hawaii ~ USA
We never met Muffett face to face, we had a long distance relationship you might say. We were visiting friends in Tennessee who had just booked a Hawaiian cruise with Muffett, we were invited and decided to jump in on the opportunity. We worked with Muffett via the phone and email from Florida. Everything worked out beautifully, we are already talking about our next trip back to Hawaii.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

25th Anniversary

Reviewed By J & P - East TN | Traveled to Caribbean
Muffet is very knowledgeable in finding and booking our cruises. I feel very comfortable that she finds the best price and accommodations. She does a lot of follow up to make sure we are prepared for our vacation as well after our vacation. She sent us room gift while we are on the cruise. A very nice touch. She is the best!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Great pre Christmas cruise!

Reviewed By Momma of 4 - Sevierville, TN | Traveled to Tortola Island ~ Virgin Islands ~ Caribbean
She is very knowledgeable about the different cruise ships and is able to recommend the perfect ship for our family based on our needs and wants.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

So thoughtful!

Reviewed By Raquel - Dallas, TX | Traveled to Bahamas ~ Caribbean
Muffett is the best! We have booked two cruises with her and I wouldn't change a thing. She even remembered it was our anniversary and surprised us with a little goodie in our suite! We will always go with Muffett for all our future travel plans.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Muffett is the best

Reviewed By John - Knoxville, TN | Traveled to Bahamas ~ Caribbean
We called Muffett with little preference except we wanted sunshine and warm weather and lets not forget we wanted to go during New Years and our Honeymoon!
Muffett found the perfect cruise for us in a matter of minutes. We were thrilled with the location, the ship and not to mention the price.
She even found a hotel that we could leave our vehicle for the duration of the cruise.
We are anxious to book our next cruise and would not think to use anyone else to ensure a worry free vacation.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

First time Hawaiian Cruiz!

Reviewed By Fatboy - Knoxville Tn | Traveled to Hawaii ~ USA
Muffett did a great job from beginning to end, met with us on the front and walked thru the entire process, answered our questions including those we didnt know to ask :)
this was a first time venture to Hawaii and didnt want to make any 'rookie' mistakes, Muffett was superb in insuring we didn't
will certainly seek her out again for our future travels...
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Cruise for 25th Anniversary

Reviewed By Kelly Vittatoe - Heiskell, TN | Traveled to
My husband and I worked with Muffett Grubb to plan a cruise for our 25th wedding anniversary. She did a wonderful job in finding out what we wanted in a cruise line and matched us with what fit that. From start to finish, she handled all the details in scheduling air travel, travel to the cruise port, and hotel reservations prior to the cruise. All we had to do was show up - and she even provided a detail packing list so we didn't mess that up!! Just as an added touch, we had chocolate covered strawberries from Muffett waiting in our room when we boarded the ship - wishing us a great trip and Happy Anniversary! We hope to never travel again without Muffett's help!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Amazing Travel Agent!

Reviewed By AA - Knoxville, TN | Traveled to
Muffett is wonderful! Not only does she handle all the hassle of planning a trip, but she is an avid traveler herself. So she can help you find the exact getaway you are looking for.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

European Riverboat and Trans-Atlantic Cruises

Reviewed By George - Farragut, Tennessee | Traveled to
Muffett found great deals for us on the cruises and the flights we wanted and she arranged our hotel stays in Amsterdam and Rome. The hotels were conveniently located and she gave us very good advice on what to see and do in these cities. We had one minor issue with our transfer to the airport in Budapest but she was able to resolve this issue very quickly. We highly recommend Muffett and we will definitely use her for future trips.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Best Ever Travel Agent!!!

Reviewed By Barb - Knoxville, TN | Traveled to
I just returned home from a Baltic Sea cruise that Muffett Grubb planned for us. The trip was well planned - from boarding the ship, transfers to / from the airport, to hotel accommodations - all perfect!! I appreciate her knowledge, organizational skills, attention to details, timely responses, and her ability to accommodate the special needs of her clients. She's the best and I never hesitate to recommend her to friends and family. Thank you Muffett!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

She was great!!!!

Reviewed By Nancy - Jellico TN | Traveled to
I really enjoyed working with Mrs. Grubb while planing our vacation, she was very professional and extremely pacient with me.
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Look no further for your vacation needs!

Reviewed By EyeDocs - Knoxville, TN | Traveled to
Muffett Grubb did an amazing job planning our honeymoon to the Excellence Resort in Punta Cana DR! This was our first time using a travel agent and it is definitely the way to go, one less thing to stress about pre-wedding! Every last detail of our trip was planned and in our travel documents she mailed to us before the trip: from the flights, airport transportation and resort reservations. She also sent us email updates on what to expect while in the DR and fun facts to know before we went. When we first met we just discussed what we were looking for and didn't have an exact destination in mind, once we saw the information on the Excellence Resort in Punta Cana we were sold! It was adults only, all-inclusive and at the beach. We had the best time on our honeymoon and will definitely be using Muffett to plan future vacations :) Thanks for everything!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Amazing Agent

Reviewed By Kim - Lenoir City, TN | Traveled to
I have booked several trips through Muffett Grubb and each and everyone was very well planned out and exceeded my expectations. She is one of the hardest working travel agents I have ever met and I have referred her on numerous occasions
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Muffett is amazing!

Reviewed By Aubrey - Knoxville, TN | Traveled to
She originally helped us book our honeymoon to Hawaii. Everything was so easy with her. The trip was amazing and ever since we have booked all our vacations through her. She ensures you have everything covered and do not have to worry about a thing while you are traveling. It is so exciting to get the final travel documents from her.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

She had every little detail attended to.

Reviewed By Rosemary - Knoxville, TN | Traveled to
My daughter and I recently did a cruise to the Eastern Caribbean. When we told her where we wanted to go, she immediately started working on our trip. She kept me, as well as my daughter, informed on everything regarding the trip. She booked a wonderful hotel for us the night before the cruise (she had already been there) - even telling us about the shuttle (& cost) to the Port. She booked our flights both ways. We chose to do her off-shore excursions, some of which she had previously visited. We were not disappointed in any of them! She kept in touch with us, either by email or phone with every detail. We had nothing to do, except to show up for the cruise! She even called a couple of days before the cruise to make sure everything had been done. Terrific job!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Flawless trip!

Reviewed By Danny - KnoxvilleTn | Traveled to
Muffett planned a trip to the Bahamas for my family and it was first class and stress free from start to finish. The trip was perfectly planned from the airport transfers, to flights, to things to do on the island. We won't plan another vacation with anyone else.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Cancun Trip

Reviewed By David - Knoxville, TN | Traveled to
Several of us decided we wanted to go to Cancun, thinking we wanted to go to the Valentin Imperial Mayan but also wanted to consider alternatives. Muffett had several suggestions along with the Valentin. Once we decided on the destination, Muffett handled everything, She spent time explaining why we should/should not consider different options for the trip. She was extremely helpful. When the flights changed (which the airlines seem to want/need to do often) Muffett had all the information we needed. I highly recommend calling Muffett and having her work with you on any future trips.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Always does a great Job

Reviewed By Mark L - Chas, SC | Traveled to
Muffett has booked several trips for us and every one of them have been well planned and well handled. Even when travel issues arise as they do, Muffett has taken great care of us!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Again and Again

Reviewed By shorty - Houston, Texas | Traveled to
Trip after trip Muffett has done a super job for us helping to plan our trips and monitor them. If something does not seem right she fixes it,if something go wrong she helps out and either rearranges it or gets our money back, She keeps in contact with us and does follow-up. Really appreciate her help and it shows as after 6 or 7 trips we have two in the works now!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Great Travel Agent!

Reviewed By TN Traveler - Knoxville, TN | Traveled to
Muffet is great to work with. She goes above and beyond to make sure our travel plans are the way we want them. If something goes awry, she'll work tirelessly to correct the situation. Love working with her!!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Incredible Agent; Amazing Family Vacation!

Reviewed By Courtney - Tennessee | Traveled to
Muffett planned a multi-generational family trip for ourselves, children and grandparents. She was thoughtful and attentive in listening to both our interests and concerns. She made an incredible recommendation that made the trip exciting, enjoyable and flexible for our group and their varying interests. She made arrangements for our cruise, our transfers and our pre-travel hotel room. I used to be a "do-it-yourself-er" but I can't imagine why anyone would ever do that to themselves when there is a Muffett Grubb who can make the reservations, the recommendations and answer all of your questions. Everyone should hire Muffett to plan their next trip---we certainly will!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

A long awaited "bucket list" vacation fulfilled

Reviewed By Eddie and Judy - Knoxville TN | Traveled to Alaska ~ USA
I absolutely would recommend Muffett to my family, friends and anybody wanting to travel. I feel confident in doing this because I am sure they would experience the same good service she gave us.

From the beginning Muffett was on the job of helping us have the vacation we wanted. We had a lot of things,she had to juggle, particularly timing, with getting relatives on the west coast included on our trip. She was flexible knowing we had to have exact dates, use two different airlines, bus and train reservations and even helicopter. Everything went so smoothly that my husband and I couldn't have been more relaxed or happy. All the guessing was removed for us plus Muffett suggested many different options for us re: transportation, lodging and excursions while in Alaska.

She is prompt in returning phone calls and emails and is always available in a timely manner. I have no hesitation in recommending her.

Thanks for a wonderful trip Muffett.

Sincerely,
Eddie & Judy
I would recommend this agent to my family and friends
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Beautiful Iceland Cruise

Reviewed By Patty - Coppell, TX | Traveled to Iceland ~ Europe
Muffett is extremely professional and knowledgeable about travel planning and cruises. She was helpful in helping us attain all the necessary documentation and with coordinating flights, hotels, and our delightful cruise.
I would recommend this agent to my family and friends
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Worry free travel, wonderful trip!

Reviewed By Bel - Georgetown, TX | Traveled to Iceland ~ Europe
We love working with Muffett so much that we planned a second trip before completing the first! She sees to every detail from start to finish. We can call her with any question and she will have the answer or know who to call to find out. I would highly recommend her for worry free travel to anyone any time!

We just completed a trip to Iceland and have already booked another to Italy and Croatia. The first one was so wonderful that I'm really looking forward to the next one and more in the future.
I would recommend this agent to my family and friends
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The Best Summer Cruise!!

Reviewed By Holly - Knoxville, TN | Traveled to Caribbean
Muffett has always been great to work with. Makes the process of booking a cruise so easy because she does all of the work! Takes into consideration the best location for rooms, etc. and always sends a sweet gift when we arrive. I would highly recommend Muffett!
I would recommend this agent to my family and friends
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Our amazing honeymoon!

Reviewed By M.Rogers - Knoxville, TN | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
Planning a wedding and honeymoon was extremely stressful, but Muffett was amazing to work with. She made it extremely easy and gave us options. We told her what we wanted and she made it happen. I would recommend her to any one!
I would recommend this agent to my family and friends
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Our dream honeymoon!

Reviewed By Logan and Lizzie - Knoxville, TN | Traveled to Montego Bay ~ Jamaica ~ Caribbean
Muffett took our wishlist and turned it into an amazing honeymoon for my wife and I. The planning was completely stress free and the experience was completely in since with our wishlist and right at my budget. Thanks Muffett! We'll be planning with you again soon!
I would recommend this agent to my family and friends
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Tour of Italy

Reviewed By Tim - Johnson City, Tennessee | Traveled to Italy ~ Europe
Muffett arranged a two week tour of Italy for a fourteen person group of our friends.

I must say that, prior to going, Italy was not at the top of my bucket list of places to travel, but now I suggest that everyone move it to the top of theirs. Our experience was fantastic, and I can honestly say that it was such a success mainly because of Muffett's assistance in putting the trip together.

She arranged our air travel, transportation between cities (tour bus and train), hotels, some meals, and side excursions. Her attention to detail in making the arrangements, and her excellent written itineraries and instructions, allowed us to enjoy our vacation without the stress of trying to figure out what we needed to do next.

Muffett's planning allowed us to have a tremendously enjoyable, and safe, trip. We will definitely get her to plan our next trip!
I would recommend this agent to my family and friends
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Amazing Harmony of the Seas Trip

Reviewed By Ash - Knoxville | Traveled to Caribbean
Muffett is very good at her job. She is extremely willing to help and is super quick to respond if you need her. She even surprised us with a surprise when we got to our room on the ship. We will work with Muffett on all of our future cruise vacations.
I would recommend this agent to my family and friends
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Muffett is always on top of every travel detail

Reviewed By Terry - california | Traveled to
Everything went super well! I would recommend Muffet to anyone.
I would recommend this agent to my family and friends
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Great travel agent.

Reviewed By Hurshel - Knoxville, Tennessee | Traveled to
Muffett went the extra mile for us and was no small part in our European trip going so smoothly. She held our neophyte hands every step of the way, from selection, to planning, to logistics. Highly recommended!
I would recommend this agent to my family and friends
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She made it hassle free for us

Reviewed By Michael and Karen - Knoxville, TN | Traveled to
This is the second time we used Muffett to plan a major vacation for us. Luckily for us, we found her after our previous travel agent retired and we had a bad experience with another agent locally. Muffett absolutely listens to what we want to do, gives us options for what we budgeted, provides excellent insight and advice through her extensive travel experiences, and simply makes the entire experience pleasant though her professionalism, preparation, and information provided. Our trips to Europe last year and to Italy last month couldn't have been more enjoyable or hassle free. She is already working on next year's vacation for us. Personable and easy to work with, would strongly recommend her services.
I would recommend this agent to my family and friends
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She took all the worries about traveling away!

Reviewed By 50th Honeymooners in Maui - Jefferson City, TN | Traveled to
Muffett was recommended to us by a really good friend who has used her several times and we are very glad we took her recommendation. Muffett understood exactly what we were looking for to celebrate our 50th wedding anniversary and came through for us with flying colors. She planned everything from flights, lodging, rental car and excursions for us leaving us with only the pleasure of enjoying this trip. She was very thoughtful about giving us travel tips as we have not flown for quite some time and we all know that flying has gone through some changes. Not to worry. She walked us through that as well. She is very knowledgeable about Hawaii, expecially Maui, as she has visited there many times. She is VERY thorough in her methods and we couldn't have asked for a better agent. We will definitely recommend her to any and all who ask for an agent with her expertise. Thank you again Muffett for helping to make our trip so very special!!!
I would recommend this agent to my family and friends
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France 2016 Muffett was a GREAT

Reviewed By Terry and Lisa - Kansas | Traveled to
Muffett was amazing! She helped us plan a trip for 16 all around France with people coming from 4 different states and lots of different ideas on what they wanted to see. She was on top of everyones needs and was able to assist with ideas and changes throughout the process. When France started protesting and went on strike for our train travel she worked with a local agent to make sure our trip went off as planned and we could still do all the things we wanted to do. This is our 3rd trip using her and we will continue to do so. We think of her as a good friend that takes care of us.
I would recommend this agent to my family and friends
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It always feels like Muffett is on the trip with us!

Reviewed By Sharon Vickery - Kernersville, NC | Traveled to
Muffett is an excellent travel agent. She researched anything we were interested in doing and always came up with a plan for us. She was accessible while we were on our trip and helped us when we ran into snags. She always follows up with us after the trip to see if everything went smoothly. We count ourselves lucky that we met Muffett on a cruise and found out she was a travel agent. We decided to use her services and Now can't imagine going on a trip without her help!
I would recommend this agent to my family and friends
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Like the energizer bunny she keeps us going and going

Reviewed By Larry - North Carolina | Traveled to
Muffett has designed many different trips for us and each time the planning and the research and the execution are exceptional. She has created trips to South America, New Zealand, Australia, French Polynesia and 3 river trips in Europe. Looking forward to our next trip and yes, Muffett will be the agent for us.
I would recommend this agent to my family and friends
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Muffett Grubb made this easy and fun!

Reviewed By Knoxviller travelers - Knoxville, TN | Traveled to
Muffett was very knowledgeable and helped us so much with planning our cruise vacation. Our room placement, that she recommended was awesome. It was so convenient to everything on the ship. Muffett kept in touch with me and also helped us with all the excursions. I highly recommend using Muffett and we will be using her again.
I would recommend this agent to my family and friends
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Muffett is great!

Reviewed By New Orleans Lady - New Orleans, LA | Traveled to
Muffett planned a trip to the British Isles for me last year. It was wonderful. This year she asked if I wanted to join her and several others on a Danube River cruise. Muffett is in control! She kept us organized and included all of us in all activities. Not only did she take care of business, she was there when I needed medicine and essential oils. It was a great group of travel mates. Muffett makes it happen!
I would recommend this agent to my family and friends
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Don't Even Think of Doing It Yourself!

Reviewed By Bill - Louisville, KY | Traveled to
I have been fortunate enough to join Muffett on two of her "Cruise with Us" tours (Mediterranean & Alaska) and cannot imagine traveling without her expertise. No detail is missed. Hotel reservations, transfers, cruise accommodations, embarkation, shipboard activities, excursions, etc., etc., etc. She misses nothing and keeps you informed every step of the way. You can tell she's "been there, done that" many, many times. But even the best laid plans are subject airline incompetence so when you're luggage doesn't arrive until the fifth day of the cruise, that's when you need a seasoned travel agent like Muffett. She dealt with all the details of tracking it down and finally getting it delivered to the ship. She was in contact with the airline, the travel insurance company and the cruise ship concierge several times a day until it was taken care of. If not for her efforts, I'm not sure if I would have ever gotten my luggage back. So, what could have ruined my trip of a lifetime turned out to be only a minor inconvenience. The only thing Muffett loves more than having a good time is seeing her clients have a good time and she does everything in her power to make that happen. Yes, you can book your cruise yourself but why in the world would you want to?
I would recommend this agent to my family and friends
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She is the best!

Reviewed By Trisha - Austin, TX | Traveled to
You will never be disappointed with the quality of service you receive from Muffett. She is very organized and thinks of everything you might need for your trip.
I would recommend this agent to my family and friends
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Exceeded Expectations

Reviewed By JR - Townsend, Tennessee | Traveled to
We had high expectations but Muffett exceeded them!
I would recommend this agent to my family and friends
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Outstanding - "No Problems"

Reviewed By Page - Canton, GA | Traveled to
Muffett Grubb is a great travel agent. There are no worries or problems when Muffett has your back. We usually travel in a group of 8 or more and she has arranged many trips for us and all have been great.
I would recommend this agent to my family and friends
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Muffett is super-responsive and her experience in Alaska was so very helpful to us.

Reviewed By Susan - Knoxville, TN | Traveled to
We thoroughly enjoyed working with Muffett to plan our cruise on the Regent Seven Seas Navigator and our extra days in Alaska. She is so responsive and was willing and able to answer any and all of our questions in record time. Her own travel experiences in Alaska and other areas of the world make her the perfect agent to work with for planning our trips. We will definitely stay in touch for our future vacation adventures.
I would recommend this agent to my family and friends
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Muffett goes the extra mile!

Reviewed By Chardy - Columbus, GA | Traveled to
We always use Muffett to make our travel plans. She makes the process easy and worry free! She certainly does her research to ensure that all needs are met. Her enthusiasm for traveling and new experiences is contagious. Her suggestions for accommodations, excursions, activities, etc. are always excellent. She is very personable...travel with Muffett is always a pleasure!
I would recommend this agent to my family and friends
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Attention to Detail

Reviewed By BB - Knoxville, TN | Traveled to
Muffett goes above and beyond to attend to every detail of my trip. She is very knowledgeable and spends much time researching options and explaining details so that I will feel comfortable during my travels. My trips planned with Muffett go smoothly and as planned. She is the most thorough, organized, and accommodating travel agent that I have ever worked with. She always promptly responds to my numerous questions and makes herself available to meet and go over plans. She always provides well organized travel documents and detailed itineraries. I would never consider working with any other agent.
I would recommend this agent to my family and friends
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Mama Mia! Italy was AMAZING!

Reviewed By KMS - Tennessee | Traveled to
It was our first time in Europe and Muffett put us with nicest and most caring tour company ever. We were safe, happy and in good company. ALL the details were planned out and understood so there was no confusion of stressing while overseas. A top notch trip!
I would recommend this agent to my family and friends
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I would never travel without Muffett

Reviewed By rtaylor - Knoxville, TN | Traveled to
I could not imagine a better experience. From every detail Muffet has it taken care of. Incredibly knowledgeable, organized, professional and a delight to work with. I would recommend to anyone traveling or cruising!
I would recommend this agent to my family and friends
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Genuine Complete Service

Reviewed By MGG - Lexington, KY | Traveled to
Muffett is simply the most complete and thorough agent I've ever worked with. Everything from air travel, rental cars, lodging, and even acquiring hard-to-get tee times and coordinating with the local agencies while abroad was handled in such a complete, efficient, and pleasant manner. For such a complicated international trip to go off without incident is truly a testament of the professional care and attention she provides to clients before and during the trip. I wouldn't use anyone else.
I would recommend this agent to my family and friends
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Wonderful 1st cruise

Reviewed By Coach G - Knoxville TN | Traveled to
Muffett Provided excellent pre trip advice and documents and was a blessing when I left a bag on the ship it was mailed to me 3 weeks later
I would recommend this agent to my family and friends
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Most efficient travel agent EVER!

Reviewed By Happy in Texas - The Woodlands,TX. | Traveled to
In all my years of travel I have never had a travel agent as efficient, as responsive, or as friendly as Muffett. She really knows how to make a client feel comfortable that they are going to be taken care of with whatever needs to be done in planning and executing a perfect vacation. i would reccommend her to anyone at anytime. Excellent service!
I would recommend this agent to my family and friends
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Special Touch

Reviewed By Andrew R. - Knoxville, TN | Traveled to
We didn't require much help, but Muffett still found a way to add her special touch to our trip. We arrived on our cruise to find a plate of chocolate covered strawberries waiting in our room with a note from Muffett. She always finds a way. :)
I would recommend this agent to my family and friends
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Ask of her and she will deliver!

Reviewed By Ben - Knoxville, TN | Traveled to
Muffett was a great help in finding a location and knowing what we were looking for in our honeymoon. We went to Maui!! She found a place where I could enjoy golf and my wife could have the beach. We didn't have any excursions planned for the two weeks except for a day to the other island to see Pearl Harbor. We enjoyed that side of it being really laid back. She encouraged us to take a drive on the road to Hanah, however, which turned out great. I do wish she would have encouraged us or nudged us more or harder to do at least one adventure while on our honeymoon. That's funny that I am asking to be sold on doing MORE!! Muffett was just what we needed to make our honeymoon special!
I would recommend this agent to my family and friends
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The Easiest, Funnest, Most Relaxing Vacation Ever!

Reviewed By catonconnie - Corning, NY | Traveled to
I am about to embark on my third vacation that Muffett has organized. All I have to do is tell her where I am interested in going and what I am interested in doing and she does the rest. She explains different options so that I can get the best value, and she explains all the stuff to do on the ship and off so that I can get the most from my vacation. She organizes everything you need and need to know. From there, you just have to lock the door when you leave. If you are fortunate to go on a trip when she is leading, then you have all of her knowledge and experience right with you. I would definitely recommend her services.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Muffett will go the extra mile, very much appreicated!

Reviewed By Lana - Maryville TN | Traveled to
Muffett has provided travel services for us for 4 different cruises, always in a group and provides all services including flights, hotel, transfers, excursions, etc, she is wonderful to work with, always in a positive manner. She is good about communicating and following up. Always provides travel tips and current weather regarding your destination and any pertinent information. I have referred business to Muffett and will continue to do so.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

She is the best!

Reviewed By Denise - Knoxville, TN | Traveled to
I would never travel without Muffett! She is very knowledgable and thinks of absolutely everything! Muffett organizes your trip down to the very last detail so you don't have to worry about a thing.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

She made traveling easy!

Reviewed By adebarry - New York, NY | Traveled to
Muffett is the best. She is always knowledgeable and gives us great traveling advice. We are so grateful to have her as our agent!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She was very responsive to our requests.

Reviewed By Bill - Bethesda, MD | Traveled to
We appreciated Muffett's responsiveness to our requests and questions as we planned our Norwegian fjord cruise and trip through southern Sweden. All of the arrangements went smoothly and the accommodations were very nice. It was a joy to work with Muffett.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Muffett Grub - Fantastic!

Reviewed By Mitch and Paula - Houston, TX | Traveled to
Muffett organized a 15 day river cruise vacation for us with extra time on both the embarkation and disembarkation cities. She organized all the travel details for our extra days such as tours, hotels and transport to / from the airports. Her advice and guidance on selecting a cruise line was invaluable and well informed. Everything went without a hitch. I would highly recommend her.
I would recommend this agent to my family and friends
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Muffett is THE consummate professional.

Reviewed By Karen H. - Nashville, Tennessee | Traveled to
Muffett helped us plan a holiday cruise and steered us toward a cruise line that provided a first-rate experience. She also made recommendations for excursions (outside of those provided through the cruise line) that turned out to be so much better than those the cruise line sponsored. There were a few bumps along the way (a death, and adding another passenger at the last minute), but Muffett handled them efficiently and professionally, smoothing the way for a perfect cruise vacation. I look forward to planning a European land trip with Muffett, and will confidently rely on her to provide expert advice that will guide us to the best vacation experience possible.
I would recommend this agent to my family and friends
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She is the best and most fun for sure! Love her!

Reviewed By BeachBum88 - Knoxville TN | Traveled to
Muffett is an amazing person as well as travel agent! She truly cares about the wellbeing of her customers and not just making money. She is very helpful, and so fun!! I have referred her to many honeymooners/ newly engaged couples as well! Nothing but the best things to say about her!!
I would recommend this agent to my family and friends
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