Lisa Lacey

Ellijay, Georgia Travel Agent
Joyful Journeys, LLC, a Travel Leaders Network affiliate agency
Lisa Lacey
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43 Reviews | 95% Recommended

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CERTIFICATES & AWARDS Graduate, Disney College of Knowledge, Certified Sandals Specialist--Gold, Globus Family of Brands University, Universal Parks & Resorts Specialist

Lisa Lacey

Ellijay, Georgia Travel Agent

Joyful Journeys, LLC, a Travel Leaders Network affiliate agency

Meaningful Travel for Families and Couples

Some of my fondest memories are from family vacations—ditching the beach and walking across the street with my dad to play air hockey at a wax museum, visiting the millinery shop with my mom in Colonial Williamsburg, taking a moonlight stroll on the beach with my new husband, watching my son fall in love with the magic of Walt Disney World, ringing in the New Year with my husband and teenage sons while watching fireworks over Edinburgh, driving my parents from Georgia to Niagara Falls so they can “mark that off the bucket list”. 

I developed a love of travel early in life.  My interest in the travel industry began while I volunteered at my church to plan trips for the senior adult ministry.   Planning day trips soon evolved into making arrangements for an occasional overnight experience.  Before I knew it, I was planning full-week motorcoach trips where I acted as tour director.  I loved the senior adults who traveled with me and enjoyed seeing them experience new destinations and grow even in their golden years.  I’m friends with many of them still, and they often remind me of a funny or meaningful event that happened on our journeys. 

In 2005, I left the volunteer world and launched Joyful Journeys.  Vacation Designer is the perfect career for me.  Love of Travel + Hard-Wired Attention to Detail = Amazing Travel Experiences for my clients. 

Why Travel?  Travel allows me to escape the ordinary of my routine and see life from a different perspective.  That perspective may be a cultural experience, or it may be just unplugging from technology for a while.  Either way, I am reminded of what is important in life, and I’m given a chance to hit the reset button and return home rejuvenated. 

Why Family Travel?  When I’m at home in the middle of the daily grind, quality time with my family gets buried in the busyness of life.  Traveling allows me to explore new destinations and activities with those I love most, share conversation over long meals and leisurely walks, and go beyond the day-to-day details to reconnect on a deeper level with my family.  

Why Me?  Fabulous and meaningful travel experiences require planning.  I listen to your needs and your vacation dreams, mix in a good dose of travel reality, and design a vacation specific to you—one that surpasses your expectations but not your budget!  I include air and rail schedules that recognize the value of your time.  I recommend hotels that are well placed for exploring and that provide the services you require or desire.  I connect you with sightseeing opportunities that immerse you in the location or the culture.  I take care of the planning details and provide a thorough itinerary so you concentrate on the experiences and your travel companions! 

So I can provide my highest level of service and insight, I specialize in destinations and travel styles I know well:  Disney Destinations, including Walt Disney World, Disneyland Resort, Disney Cruise Line, Adventures by Disney, and Aulani; all-inclusive vacations at Sandals and Beaches Resorts; river cruises in Europe, the US, and exotic locations like Southeast Asia; ocean cruises; and escorted tour vacations and customized luxury itineraries to worldwide destinations.   I’m also fluent in Universal Parks and Resorts. 

Within these specialties, I continue to learn through my personal travel experiences and through continuous industry training.

  • I am a 2008 graduate of the College of Disney Knowledge, and I increase my understanding of all things Disney with continuing education and frequent visits to Disney Destinations.  Additionally, Joyful Journeys became an Authorized Disney Vacation Planner agency in 2013.
  • I am a Certified Sandals Specialist and maintain certification through an annual training class and resort visits.  Joyful Journeys is a Preferred Sandals Agency.
  • I’ve earned several designations from ocean and river cruise lines including Avalon Waterways Specialist and Bachelor of Adventure from Royal Caribbean University.
  • As a Globus + Cosmos Specialist, I am well-versed in the benefits of escorted tour vacations.
  • I am a Universal Orlando Resort Specialist. 

I work with a wonderful team of vacation designers who share the same passion for travel and for our clients.  We stand ready to assist with your Joyful Journeys!

My Reviews

2 of 2 people found this review helpful

Beautiful Canadian Rockies and Glacier National Pa

Reviewed By The Sanfords - Ellijay, GA | Traveled to Canada
What started as a casual conversation at a Shop Local Saturday event ended with Lisa Lacey helping us check a trip off our bucket list! She helped us decide the best way to visit a number of destinations on our trip and provided updates all throughout the process. We arrived in Calgary to find a sweet welcome snack bag from Lisa! We are looking forward to our next joyful journey planned with Lisa!
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6 of 10 people found this review helpful

Hands down the best travel agent

Reviewed By Daniel Marshall - Ellijay, GA | Traveled to Jamaica ~ Caribbean
Lisa is top notch. She is extremely professional, courteous, and punctual. She goes the extra mile for everything you need from preparing a packet of information to checking on you during your stay. She is wonderful at taking your budget and wants in a vacation and making them reality. Use her as your travel agent. There is no one better.
I would recommend this agent to my family and friends
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5 of 8 people found this review helpful

Wonderful 50th Anniversary Trip

Reviewed By E & B - 822 Tails Creek Road, Ellijay, Ga 30540 | Traveled to Hawaii ~ USA
She was very professional-helpful, courteous, and kind.
I would recommend this agent to my family and friends
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2 of 2 people found this review helpful

Only use Joyful Journeys if you really want to hav

Reviewed By Clark - Talking Rock, Georgia | Traveled to Hawaii ~ USA
Great source for the real information ( not "tripadvisor" feedback) on travel destinations and experiences. Excellent attention to detail so the little things go right
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

Always a pleasure to work with!!

Reviewed By The Fonteboa Family - Ellijay, Goergia | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa has planned several of our family vacations, and they have truly been trips of a lifetime! She always goes above and beyond to ensure our comfort and happiness. We cannot say enough great things about our experience in working with her. We give her our very highest recommendation.
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

Because of all the hard work Mrs. Lacey did it mad

Reviewed By Sharon’s Vacation - Chatsworth Ga | Traveled to Walt Disney World ~ Florida ~ USA
She was very polite and helpful in all our areas of planning our vacation. She made sure we had what we wanted as far as fast passes and times . She is an awesome lady to work with
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

An unforgettable experience!

Reviewed By Kent - Ellijay, GA | Traveled to Canada
Lisa made the whole process easy and was a delight to deal with.
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

Wonderful memories!

Reviewed By Ronda - Mineral Bluff, Georgia | Traveled to Alaska ~ USA
Lisa has been wonderful working with. She has planned many trips for us out of the country and most recently to Alaska. She handles everything. She has great ideas for excursions and travel. She handles airline tickets and makes sure we have all correct documents. She gives you a packet with everything you will need. She takes all the stress off of you. We highly recommend Lisa!
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

One of the most magical trips of my life

Reviewed By Adam - Calhoun, Georgia | Traveled to Walt Disney World ~ Florida ~ USA
Absolute attention to every detail. Obesessive in regards to planning. Incorporates her client’s goals/desires to create a dream vacation.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

Best Special Time with our Family Ever...Until the

Reviewed By Lindy - Johns Creek, GA | Traveled to Alaska ~ USA
It was such a pleasure to work with Lisa. I didn't know where to start or how to begin to plan our Disney Alaskan Cruise. She basically did all the work for me, from booking the trip to planning the excursions! It was a blessing to work with someone so professional and knowledgeable, yet so friendly and helpful. I can't wait to plan the next big trip!!
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

Most fun trip EVER!

Reviewed By Nana - Ellijay, GA | Traveled to Italy ~ Europe
Lisa is the most knowledgeable travel agent I have ever worked with. She made sure every possible issue was covered and planned the most exciting itinerary.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

10 Cruises so far and counting!

Reviewed By Frank - Cumming | Traveled to Hawaii ~ USA
Lisa is always looking to help us save money and get more for what we spend.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

30 years = Awesome Trip!

Reviewed By Sandie - Ellijay, GA | Traveled to Australia & New Zealand
Lisa is very detail oriented and excels and taking care of everything. We have "no worries" when Lisa books our trips.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

Best trip ever!

Reviewed By Wells - Ellijay GA | Traveled to Turks and Caicos Islands ~ Caribbean
Lisa is absolutely amazing and makes traveling a breeze! This was my daughters senior trip and Lisa actually planned her first trip in 2000. Lisa goes above and beyond to answer questions, plan events and takes every family member into consideration. Lisa is the only travel agent for our family!
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

The only travel agent you will ever need!

Reviewed By Kathy - Ellijay, Georgia | Traveled to Danube ~ On the River ~ At Sea
Lisa provides “no worries”travel. She takes care of every detail from start to finish. My ideas for a fun holiday are transformed into a perfect vacation by a thoughtful and thorough agent!
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

Stress free travel

Reviewed By HatesEllijay - Ellijay,GA | Traveled to Jamaica ~ Caribbean
Great experience. I have planned two international trips with her and both were lovely. She made my vacations stress free. I have already recommended her to friends.
I would recommend this agent to my family and friends
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Wonderful trip, great experience.

Reviewed By Penelope Marshall - Ellijay, GA | Traveled to Puerto Rico ~ Caribbean
Lisa is beyond detailed on everything she does for the trip she is helping to plan. She is a Rockstar. I will always use her is the future.
I would recommend this agent to my family and friends
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Our best cruise experience ever!

Reviewed By Happy-To-Be-Repeat-Customers - Ellijay, GA | Traveled to Caribbean
She's always thorough, proactive, knowledgeable, and courteous. It's very reassuring to be able to leave the details in her capable hands.
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Amazing Trip!

Reviewed By JP - Ellijay | Traveled to Puerto Rico ~ USA
We have used Lisa on a couple of different occasions to book trips....most recently when we traveled to Puerto Rico for our 25 Wedding Anniversary. We were so happy with all parts of this trip that Lisa put together for us!!
5 star hotel, food, air travel, sight-seeing, etc......EVERYTHING was SPOT ON!
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2 of 4 people found this review helpful

Hassle free travel

Reviewed By Happy Travelers - Ellijay, GA | Traveled to Europe
Our family trip was perfect. We traveled to four countries.
A highlight was traveling on the high speed train through France and under the English Channel.
and under the Englisg Channel
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

Great Disney Planner

Reviewed By SG - Ellijay GA | Traveled to Walt Disney World ~ Florida ~ USA
Very good to work with, especially for Disney stuff. She has all the secrets for Disney!
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Scotland with Disney.

Reviewed By Marco - Morganton, Georgia | Traveled to Scotland ~ Europe
Lisa does much more than coordinate trips and vacations. She helps you to experience your destination with lifetime memories. She prepares you well before with all the necessary arrangements and contingent plans. She also helps you to decide the best location based on your personality and expectations.
I would recommend this agent to my family and friends
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3 of 6 people found this review helpful

Fabulous Get Aways

Reviewed By Alwootie - Ellijay, GA | Traveled to Hawaii ~ USA
Listens to our needs and provides an extensive list of options. Very good at keeping things in the price range we ask yet finds quality excursions and accommodations. She always spoils us!
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Best Disney experience possible

Reviewed By Happy Client - Orlando | Traveled to Orlando ~ Florida ~ USA
Working with Lisa was a Disney dream come true! We have used her numerous times for our wonderful Disney trips! She took all the overwhelming head ache and intinerary planning duties over for us. Explanations of parks and rides, meet and greets, dining decisions, and anything and everything Disney was delivered, and we really were so fortunate Lisa planned our family’s vacations.
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Harry Potter and Disney Greatness!

Reviewed By Hannah - Ellijay, GA | Traveled to Orlando ~ Florida ~ USA
Lisa is wonderful! She provided us with excellent deals and was so knowledgeable and gave excellent advice for our trip! All of our information was delivered in a timely fashion and well organized! We had a wonderful, stress-free trip because of Lisa!
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

Carefree Vacations!

Reviewed By Meredith - Ellijay, GA | Traveled to Orlando ~ Florida ~ USA
Lisa goes above and beyond to ensure our vacations are exactly what we need them to be! She takes care of every detail. Once we had to fly home early due to a death in the family. Lisa arranged everything to get us home in very little time. She is our go to agent for every trip!
I would recommend this agent to my family and friends
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4 of 8 people found this review helpful

Awesome Trip

Reviewed By Tania - Murphy NC | Traveled to Walt Disney World ~ Florida ~ USA
Lisa was great to work with and helped us plan the. Eat vacation ever.
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

Hands Down, the best experience planning magical v

Reviewed By Sheri - Canton, GA | Traveled to Walt Disney World ~ Florida ~ USA
Working with Lisa on numerous vacations has been wonderful! The expertise she provides is top notch whether you are planning your first trip or your 10th trip. I recommend her to anyone I know going to Disney!
I would recommend this agent to my family and friends
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3 of 6 people found this review helpful

Great trip to Bermuda

Reviewed By DLT in Blairsville - Blairsville | Traveled to Bermuda ~ Caribbean
My two daughters and I recently worked with Lisa on a trip to Bermuda. Her name was given to me by a trusted friend and we did all the planning via e-mail/phone. Lisa provided us with the most complete organized documents I have ever had in years of travel. She obtained a motel in Boston at a better price and location than I found after my hours of searching, her Holland America room for 3 of us was perfect as was the cruise, docking right in the city of Hamilton, and a very good price for the cruise.
I would recommend this agent to my family and friends
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3 of 6 people found this review helpful

Awesome knowledge

Reviewed By Pabernathy - Calhoun, Ga | Traveled to Walt Disney World ~ Florida ~ USA
Lisa does a great job! She is very knowledgeable and helpful with our planning.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Outstanding Rhine River Cruise

Reviewed By Bob - Mineral Bluff, GA | Traveled to Amsterdam ~ Netherlands ~ Europe
My wife and I found Lisa to be extremely reliable, proactive, and detail-oriented. Consistently following up and providing all the details we required + more. Very trustworthy. We made a pretty significant investment in our 2-week trip to Europe and delivered true "value for money". Can't thank her enough for her hard work and assistance.
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Epic Birthday Weekend!

Reviewed By Tina - Ellijay | Traveled to Orlando ~ Florida ~ USA
She is so organized, and provides her customers with information that they need for their trip- but maybe didn't realize they needed! Fabulous to work with. When I book a vacation with her, I have no more worries-I just get to look forward to a fabulous time!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Disney World

Reviewed By Stacey - Jasper, GA | Traveled to Walt Disney World ~ Florida ~ USA
Love Lisa! Very professional, detail oriented and genuinely cares about her customer’s satisfaction.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Wonderful travel agent

Reviewed By Lynne - Ellijay, GA | Traveled to Yellowstone National Park ~ Wyoming ~ USA
She is always on top of her game.
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Big family get away

Reviewed By Rowe family cruise - GA | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Lisa helped us plan our family get away (14 people). She was knowledgeable, helpful and personable. She took into consideration all of your opinions and came up with a great plan. She walked us through every step so we were well prepared for our cruise.
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Amazing vacation experiences!

Reviewed By Mrs. Offner - Independence, KY | Traveled to Walt Disney World ~ Florida ~ USA
Lisa has been an excellent travel agent and resource for us. Lisa came recommended from a friend of mine and we couldn’t have been more pleased. She spent so much time working with us while we weighed decisions and options for Disney (both times). Our first trip was for a party of 9...so it took quite a bit of planning and organizing. She is very patient and provides excellent service! I will continue to book all of our trips through Lisa and have recommended her to many family and friends.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

We love Disney Cruises.

Reviewed By Christina - Ellijay, Georgia | Traveled to Alaska ~ USA
Ms. Lisa plans all of our Disney Cruise vacations. Every detail is perfect. She even takes care of our food allergy worries.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Honeymoon vacation

Reviewed By Brad - Demorest, Ga | Traveled to St. Lucia ~ Caribbean
Lisa did all the work in planning an amazing honeymoon vacation to St. Lucia for my wife and I. Would absolutely let her plan out return trip!
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

A vacation to remember

Reviewed By Pastor Stephen - Varnell GA | Traveled to Orlando ~ Florida ~ USA
I have had nothing but exceptional service with Lisa . She is very thorough and organized .
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Most Wonderful Trip of a Lifetime {But I want to d

Reviewed By Reeca - Ellijay | Traveled to Alaska ~ USA
Organized, friendly, helpful, knowledgeable, kind, available, and honest are just a few words that describe working with Lisa. She is the Best!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Disney Family Trip 2018

Reviewed By maul98td - Dalton, Ga | Traveled to Walt Disney World ~ Florida ~ USA
She is super! She goes the extra mile to make your trip ever more enjoyable! The added goodies she sends are a nice touch and gets you in the vacation spirit!
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

My family has made numerous trips with Joyful Jou

Reviewed By WDW mom - Ellijay, GA | Traveled to Europe
Mrs. Lacey is very knowledgeable and attentive to all our requests for travel plans. She is thorough and tries to provide her clients with the best value available. Her clients are important to her.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Best Agent

Reviewed By Kayann - Ellijay, GA | Traveled to Walt Disney World ~ Florida ~ USA
My husband and I have used Lisa with Joyful Journeys exclusively since she helped plan our fabulous honeymoon to Hawaii more than 10 years ago! Since then we've made trips out west, and had 4 fabulous Disney vacations! Lisa has made each trip a breeze from start to finish; including being available for last second questions during the middle of the trip! Lisa has been patient with me when helping me make each trip special for my family. She's always makes sure to give different price opinions upfront so that each trip can be unique and tailored to our needs and abilities at that time. Additionally, she knows my love for all things Disney and keeps me posted on events and trips she thinks we might be interested in! You can't go wrong planning a trip with her!
I would recommend this agent to my family and friends
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