Russ Neill

Pleasant Hill, Missouri Travel Agent

Relax Travel, a Travel Leaders Network affiliate agency

All-Inclusive Family Vacations and Honeymoons

Being a travel lover myself is why I became a travel agent. My main objective is to find the very best value for my clients every time, which means I do the work, I don't charge you fees and you get the best vacation!!

Whether it be a vacation, honeymoon, destination wedding or just a weekend getaway, the most important thing I can do for my clients is make sure they get the best value possible.

I don't have any hidden charges or fees, I only work off of the commission that is paid by the tour operators.

If you use my services, I get paid. If you don't use me, I don't get paid. Did you know that all of those big online booking engines are just electronic travel agencies? They get paid when you make a booking, and you do all of the work for them.

Beyond booking vacations, I also enjoy 4-6 personal trips a year, giving me an opportunity to expand my knowledge on a resort or area. This helps me provide you with details about what best fits your personality and budget.

I also, take training and knowledge about different destinations very seriously and hold specialist certificates to many popular destinations. 

Please put my knowledge and experience to work for you today. You have my promise that I will work hard to earn your business. 

My Reviews

4 of 10 people found this review helpful

Great Service

Reviewed By jdm - Kansas City | Traveled to
Every year we head to Mexico, and my first call or email is to Russ. He is responsive and always finds me the best deal. A few years back, my Dad was ill, and we had to cancel. We had no insurance and Russ fought to get us a credit to use later at the Mexican resort. Now I always buy travel insurance, and I don't recommend going without, but an agent that helps after the sale is rare. He also ask afterwards what I think of resorts and makes sure we were satisfied with the property. Great knowledge, responsive and great follow up. He is the only travel agent I use and I trust his suggestions.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Trip planning made easy.

Reviewed By Michael - Kansas City, MO | Traveled to
Russ has planned several trips for my wife and I and for our family. I could not have asked for a better way to plan a trip. Every detail from beginning to end was meticulously handled, up to and including, how to handle customs / immigration and exiting the airport. No stone was left unturned. Vacation stress was all handled by Russ and all we had to do was relax and enjoy our trip. I hope to have Russ planning my trips for many years to come. Thanks for your hard work and dedication to our vacation.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

This guy his stuff

Reviewed By Chad - Pleasant Hill, MO | Traveled to
I'll be using Russ to plan a Disney trip this year. I used him in the past to plan our 10 year anniversary. He sent us to the most awesome place on earth. I would highly recommend using him to plan your next trip. He knows all the tricks to getting the most bang for your buck!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

He makes it so easy!

Reviewed By KJ - Kansas City | Traveled to
I have used Russ Neill for planning/scheduling many of our vacations and have referred him to many friends and family members and he never disappoints. He is so knowledgable and makes the process so easy. He is an absolute pleasure to work with!
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

His knowledge and love of travel makes every trip great!

Reviewed By KJN - Pleasant Hill, MO | Traveled to
Russ always helps to find the best deal and location for our budget and interests!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

He took the stress out of international travel planning

Reviewed By Bradford - Kansas City | Traveled to
Russ is very enthusiastic about helping to plan your travel. He has planned several trips for us and they have all gone very smooth and exactly as planned. He shares all the tips he has learned about international travel and takes the time to answer all your questions.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Russ does his homework!!

Reviewed By Steve - Greenwood, MO | Traveled to
Russ is always responsive to our wants and needs and gets us the best deal and accommodations
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Russ all way helps me a lot

Reviewed By cport - Independence mo. | Traveled to
I would not plan a trip anywhere with out using Russ !
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Terrific help & knowledge in planning a 5-star vacation!

Reviewed By Dave - Phoenix, AZ | Traveled to
Russ at Relax Travel is super to work with. He is always very responsive to any questions we've ever had and will go the extra mile to ensure you're booking the right vacation that suits your specific wants/needs. We've used him numerous times already & will continue to do so because of the superior customer service he provides. I would 100% recommend him--he has always done a super job for us.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Takes the worry out of Travel

Reviewed By Ed - Lenexa KS | Traveled to
I have had Russ plan 2 trips for me, both times I couldn't have been happier. He will be planning another trip for me this summer, & I can't wait!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Russ helped with our destination wedding!

Reviewed By Gary - Kansas City, MO | Traveled to
Russ has done and excellent job in helping us plan our destination wedding in Cancun. We went through many of our 20+ guests cancelling and changing their plans and he was always very helpful and accommodating. We could not have done this by ourselves and are very appreciative of his assistance in planning this with us.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Hawaii excellence

Reviewed By Dave - Pleasant Hill, Mo | Traveled to
Russ made our trip easy and had lots of tips for us.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Russ always knows best!

Reviewed By Bluewaterlover - Kansas City | Traveled to
Russ is an excellent agent who is both well traveled and easy to communicate with. He is responsive and always works hard to create custom solutions to special interests or requests. I trust him and therefore continue to utilize him as my agent. I highly recommend you give Russ an opportunity to prove his work ethic and ability to accommodate your wishes.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

He took the stress out of travel planning!

Reviewed By Cyndi - Lee's Summit, MO | Traveled to
When we contacted Russ, we weren't sure where we wanted to go; just that we wanted a tropical vacation for our 15th wedding anniversary. Russ sent us options on many different locations, and gave us multiple options for each location. Once we settled on a location, Russ walked us through all the different all inclusives and was able to give us first hand experience on many of them as he had been there himself. He told us which one he thought would give us the best experience for what we were looking for. We went with his advice and we are so glad that we did! We had the most amazing, fulfilling vacation. It was everything he said it would be and more. We will definitely be using Russ again for our future trips.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

He made are honeymoon so easy!

Reviewed By Brianne - Missouri | Traveled to
Russ was absolutely amazing when planning our honeymoon. He was extremely helpful and helped us narrow down our options and helped us pick out an anamzing resort! We will never book another trip without Russ!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Know his stuff!

Reviewed By Darla - Blue Springs, MO | Traveled to
Russ worked hard to stay within our budget. Will use him again in the future. No more online booking for us!!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Great job, very knowledgeable and very easy to talk to about the trip!!!

Reviewed By Henry - Springfield, MO | Traveled to
Russ Neill was a fantastic travel agent. He helped us plan everything and gave us some very good advice about traveling. This was my first trip of this nature and it would have been much more stressful without Russ's help. When we travel from now on we will be booking through Russ. He was very responsive to my questions, and was always available to talk.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

He has never steered me wrong!

Reviewed By blakesmom - Pleasant Hill, MO | Traveled to
I do a lot of research on trip advisor and online pricing before I contact Russ. I send him the best deal I've found and he always beats it! Russ is easy to reach if you have an issue while traveling and is responsive to your needs. Since he travels a lot himself, he always offers his suggestions on destinations based on what you are looking for in a trip and once the destination is selected he recommends resorts that he has personally stayed at and offers suggestions on what to do in the area. I trust his judgement and he has never steered me wrong!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

trip to cancun

Reviewed By Ron - Gallatin | Traveled to
Great time
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Russ made our trip worry free!

Reviewed By Mrs. Burge - Pleasant Hill, MO | Traveled to
My husband and I were looking for someplace over the top for our 25th wedding anniversary. Russ new exactly where to send us and even when to book so that we would get the most bang for our buck. The experience was hassle free and seamless. We appreciate his professionalism and attention to customer service. With no hesitation we would recommend him and look forward to using him on our next family adventure.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

very helpful

Reviewed By dave - Pleasant hill, MO | Traveled to
Russ has made planning vacations easy!!!!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great to work with!

Reviewed By Betty - Missouri | Traveled to
Russ planned two trips to Hawaii for us. Everything went very smoothly - not one problem! Great service. Answers all questions promptly. Did an excellent job!!! Will most definitely use again!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Russ listened to what we were looking for and found the perfect destination

Reviewed By Satisfied Customer - Kansas City, MO | Traveled to
Russ patiently walked us through our first trip, step by step. He provided details that made our travel easy. We were so happy with our destination that we went back the very next year. This year when we decided to go someplace new, he has helped us plan what I think is going to be a dream vacation.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Russ makes my Vacation worry free.

Reviewed By Dana - Harrisonville, Mo | Traveled to
I have found through experience that you can't believe everything you read on the Internet, this is especially true with vacation and travel outside the US. Russ takes the worry out of the equation for me. He knows what I like, if a resort is up to my standards (safe, clean, great food, etc). He takes care of the small details as well such as transportation between airport and hotel). But most of all he answers the phone if I were to have an emergency or problem and he would do all within his power to assist and help solve an issue. Russ is Awesome!!!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Very helpful

Reviewed By Nick - Peculiar, MO | Traveled to
Russ was very helpful with planning our honeymoon trip. He gave us plenty of options to choose from on different islands in the Caribbean that we asked about. It is nice being able to talk with someone who has been to the islands we asked about.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Russ is so easy to work with

Reviewed By AFifer - Pleasant Hill, MO | Traveled to
Russ has helped me organize a school trip for the past I-don't-know-how-many years. Each time he listens to the needs of our group and accommodates us in the best way possible. He offers mulitple options for us to choose and suggests new places or ways of traveling that saves our group money without sacrificing convenience. Russ is always respectful, friendly, and energetic.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Found Great Location

Reviewed By Karen - Lees Summit, MO | Traveled to
We couldn't have asked for better to places to stay!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

The ultimate Destination Wedding Coordinator

Reviewed By Angela - Overland Park, KS | Traveled to
Russ was amazing. We first meet with and Russ he sat with me for two hours talking about all the different destination wedding locations. Once we had it narrowed down, Russ took care of all the trip arrangements and set us up with the wedding coordinator. We had over 25 people traveling out of different cities and not one person had any issues with travel. All the advice and recommendations he made were spot on. Through the entire process he was an email or call away.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

He's Amazing Because He's Been There!

Reviewed By The Miller's - Pleasant Hill, MO (Kansas City Suburb) | Traveled to
My husband and I have used Russ twice so far. The only two times we had the money to spend on special occasions. Once for our 15th anniversary trip and once for our kids' graduation trip. Obviously, if we went back, we felt comfortable putting our only time to relax -and- our savings account into Russ' hands. He was so patient with my husband, me and my teenage children chiming in asking questions all at the same time. He had actually visited several of the resorts in Mexico where we had planned to go which made it so much easier to understand how the resort really was, instead of just relying on a computer picture. He knew exactly what was going to happen, when and how and walked us through it all. The way he described the resort and each excursion made us feel like we were actually there already! He included travel tips as well. For example, he informed us of all the time-share solicators to watch for as we exited the airport located in a small space breeze-way. Great information to have so we could decide in advance how to handle 25 salespeople coming at us all at once. The resorts we stayed at were exactly how he described. No bad surprises!!! Russ was so honest, available, knowledgable, and responsive. He made us feel comfortable and explained everything in a logical, thoughtful way. Excellent communication skills! He never once minded interruptions and easily moved the conversation where we wanted to go. I can't say enough about Russ!!! He's our travel agent for life!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

I will never use anyone else or attempt on my own!

Reviewed By Kelli - KC, MO | Traveled to
My only negative is that I don't have enough money to travel ALL the time, using Russ for all of my planning & booking! He is awesome to work with, has the best suggestions on where to go, and has never steered us wrong!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Were able to relax with Relax Travel

Reviewed By Cindy - Kansas City, MO | Traveled to
Russ did an awesome job coordinating our trip with 2 other couples. We were all very close to each other and it made for a wonderful trip.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Russ is the best

Reviewed By Abby - Hartford, WI | Traveled to
Russ is always friendly, helpful, responsive, and very attentive.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Russ took care of the planning & made everything easy!

Reviewed By Missy - | Traveled to
Russ is very helpful with vacation ideas & sensitive to budget restraints. We have used him for immediate family vacation planning as well as extended family--large groups. Every time he has given options to suit budget, interests, & time factors. Highly recommend his services!
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Great guy...great service.

Reviewed By Trudy - Pleasant Hill, Mo | Traveled to
Russ has always been available for our every travel need. We used to do our own booking/planning online but quickly found the help and direction of an experienced Travel Agent moves things along faster and more reliabley. Plus Russ and his family have been to so many resorts he can give us a firsthand feel for what is available, the best time of year for given destinations and what speaks to our tastes. Again, great guy...great service.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Just as Described

Reviewed By Dustin - Evansville, In | Traveled to
We called Russ, told him exactly what we were going for and he gave us a few options. We discussed them farther and went with his suggestion. It was just like he told us and we were thrilled. Everything went quick and painless which was exactly what we wanted. Couldn't be happier
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Great info

Reviewed By Jeff - Harrisonville, mo | Traveled to
Relax travel is a top notch company with an excellent reputation
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

Russ was great!

Reviewed By ale - Kansas City, MO | Traveled to
Russ helped me plan my first trip out of the country. He made sure I had everything I needed and made everything very stress free!
I would recommend this agent to my family and friends
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