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Shelley Embrey

Austin, Texas Travel Agent

An independent agent with Cruises & Tours, Unlimited in Jacksonville, FL, a Travel Leaders Network affiliate agency

Romance, luxury and group travel specialist.

Sunset at Club Med, Sandpiper Bay
Sunset at Club Med, Sandpiper Bay

Hi, I'm Shelley Embrey! I grew up in the beautiful Pacific Northwest and moved around a bit after graduation. In 1996, while living in Honolulu, I completed a Travel Agency Management program and that's when my travel agent career began. In January 2013 I left the corporate world behind and started Ticket to Ride Tours & Cruises as a home based independent agent. I absolutely love the freedom and flexibility of owning and operating my own agency!

My goal is to provide my clients with attentive, professional and personalized service. I can customize an itinerary to suit you individual wants and needs at no additional cost to you!

I specialize in honeymoons, all inclusive packages, ocean cruises, river cruises, escorted tours, customized tours, and groups. Outside of the US, I've traveled to Hawaii, Canada, Mexico, Tahiti, Jamaica, Dominican Republic, Grand Cayman, Honduras, Belize, Bahamas, France, Ireland, Spain, and Germany. I love to explore and experience new places and cultures!

I would love the opportunity to help you plan your next vacation, incentive trip, reunion, or destination wedding! Please contact me for a free quote!

My Reviews

4 of 6 people found this review helpful

Knew it, Did it!

Reviewed By HoHo - Austin, TX | Traveled to
Shelley LISTENED to what my vision of the trip was and then brought it to life! She asked questions and made suggestions that changed a great trip into a MEMORABLE trip. Shelly was organized, easy to communicate with AND followed up on an item AFTER my trip was over for me. FULL service with a smile. We visited Cardiff Wales, Stoke-On-Trent and London England. She highlighted the transportation options that would provide the most fun and ease of travel. She provided travel insurance information which I hadnt ever used before~this was important as I was traveling with an elder family member. It was details like that that made my confidence Shelley's professional skills soar. Most importantly for me, she answered questions, so many questions. I left on the journey with only great expectations of fun, all my "what ifs" were handled.
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful

She took all the stress out of the planning!

Reviewed By xuSteve - Austin, TX | Traveled to
I didn't have to do much. I got the same price I would have without her help and she did everything for me. It was amazing!
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful

She nailed it!

Reviewed By Shannon - Austin TX | Traveled to
Shelley recently helped us select a hotel for our 25th Wedding Anniversary. She nailed it! It was romantic, walkable, perfect pool area. Just the right amount of swishy!
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful

Experienced travel agent

Reviewed By Norva - San Antonio | Traveled to
If you're looking for an agent to meet your travel needs, look no further. Shelley is amazing! She goes above and beyond to assist you and ensures your taken care of from beginning to end.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

10 Year Anniversary Trip

Reviewed By Rorie - Austin, TX | Traveled to Iceland ~ Europe
Shelley was awesome! She took the time to meet with us face to face and did all the research to plan our trip. She caught small details that affected our trip and corrected them right away. She was immediately available to help when we had a missed flight connection coming home. And most importantly, she gave us a fantastic trip to Iceland!
I would recommend this agent to my family and friends
Shelley Embrey responded:
It was so much fun putting this trip together for you! Thank you for allowing me to be a part of such a special occasion and memorable vacation!
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0 of 1 people found this review helpful

VIP Travel Agent

Reviewed By AL GAWLIK - Driftwood, Texas | Traveled to Jamaica ~ Caribbean
Shelley is our go to Travel Agent. There are no questions asked on who we use for any vacations or work related travel. The response rate is insane and she is professional and so accurate on getting us the best deal possible. She is an encyclopedia of information when it comes to resorts, travel and deals. I am so, so glad we found her. I have used other travel agents and had to pay, or track them down email after email to get some type of information back. Not that with Shelley she is our VIP for travel. She is highly recommended and someone I recommend to friends and family.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for the review and kind words, Amy! It is my pleasure to be your go-to!
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0 of 1 people found this review helpful

One of our best trips

Reviewed By Jackie and Jim - Austin, Texas | Traveled to Antarctica
We have been working with Shelley since 2008. We have used her for all
of our travels to 76 different countries. She has always provided us with
excellent service from start to finish.
I will briefly tell you about our last trip to Antarctica and the Amazon. We
cruised with Seabourn. Shelley made all the arrangements. We stayed in
Santiago, Chili and she made Hotel reservations and got us a Driver to
take us to the ship about 2 hours away. Also, the tours while we were in
Santiago. We also, received a free tour in one of the ports we visited.
Shelley has always provided us with wonderful Hotels, transportation,
and tours while we were on vacation. We have never had a bad
experience. We always recommend Shelley to all our friends, family,
and strangers.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for your review and kind words! Your trips are always some of my favorites to help plan! I love living vicariously through you!
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0 of 1 people found this review helpful

Great Experience

Reviewed By Joe - Cape Cod, MA | Traveled to South America
We've worked with Shelley for close to 20 years. We've travelled the world--land tours, ocean cruise and river cruises. Moved from Texas to Mass. 7 years ago and still use Shelley. She takes great care of us.
I would recommend this agent to my family and friends
Shelley Embrey responded:
Thank you for your review! I greatly appreciate you!
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2 of 5 people found this review helpful

Fabulous service, fantastic vacation!

Reviewed By Aishah - Austin, Tx | Traveled to
We had a wonderful time on our family vacation, thanks to Shelley. She was incredibly knowledgeable about what type of package would work for us and made sure that our accommodations were set up once we got there. Traveling with two little kids is not easy. But Shelley took the stress and worry out of my hands. I highly recommend her services!
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Great family trip to Italy

Reviewed By MPigeon - Battle Ground, Wa | Traveled to
Shelley helped us plan a family trip to Italy. We only knew we wanted to go, but had no idea where to start. She gave us suggestions to help make the trip great. We picked what we wanted and she did all the work. It made the planning and actual trip much less stressful. Our flight out of Italy was changed, which would throw off all our connections too. She contacted us in Italy to let us know and then worked to get everything rescheduled to get us home. It was a family trip we will never forget!
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

It was a fun trip... Shelley did a great job

Reviewed By Amy - Austin, Tx | Traveled to
We had a great time. Loved our excursion we did!
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Awesome!

Reviewed By Kelly - Austin, Tx | Traveled to
I called Shelley and told her what we were looking for and within a few hours she sent me a lot of options we picked one and it we cannot wait to take our trip to Mexico!!! Thank you Shelley for all of your help!!!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Shelley goes the extra mile

Reviewed By Karen - Battle Ground, WA | Traveled to
I have used Shelley on many vacations and will continue for all my future travels. Shelley is always timely with her responses, and extremely patient in my indecisiveness. All my trips have been memorable and fantastic with no issues. She is also very interested in reviews upon return for future bookings with other clients.I would not hesitate for one moment to recommend Shelley to anyone looking to book travel whether it be domestic or international. Thanks again Shelley for all your research and time.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Country in the Big Apple

Reviewed By Texas in the Big Apple - Texas | Traveled to
My husband wanted to surprise me with a trip to New York for my birthday. We had never been and honestly my husband really is not a New York kind of man. (We are a jeans and boots kind of family.) Shelly made planning, and booking this trip a breeze. We stayed in Manhattan and were able to see all of the sites. She did everything... Even sent luggage tags! All we had to do was pack and show up to the airport.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Best travel agent ever.

Reviewed By JackieandJim - Austin, Tx | Traveled to
Shelley has been planning our trips for at least the last 10 years. She has planned around 12 trips for us an each one was different, exciting and fun. You don't have to worry - all details are handled to perfection.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Shelley planned everything!

Reviewed By Mandie Maye - Beaverton, Oregon | Traveled to
Shelley knows travel! She handled all my questions and requests with professionalism and within a timely manner. We are excited for our family vacation and I know if I need anything I can call Shelley for help. I will definitely be a repeat customer.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Shelley planned a great trip for us.

Reviewed By GB - Austin,Texas | Traveled to
I was overwhelmed at work as I was trying to plan our trip, so decided to talk to a travel agent. So glad we found Shelley. She found out what we needed and what our budget was and found some great places for us to stay and had good suggestions for our trip. Any questions I had on the trip, she was quick to respond. Will definitely check in with her next time we get to travel abroad.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Excellent Travel Agent

Reviewed By Rscott - Austin TX | Traveled to
Shelley is extremely responsive and really listens to what you want in your trip. I highly recommend her!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Shelley the professiomnl

Reviewed By Joe - Cape Cod, Mass | Traveled to
My wife and I have used Shelley as our travel agent for more than 10 years. She has arrange land tours, ocean cruises and river cruises to most of South America, Iceland. Russia, Canada and most of Europe. Shelley has always been responsive and professional. Although we moved from Texas 6 years ago we continue to rely on Shelley to meet our travel needs.
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

Patient, hard-working, knowledgeable and a delight!!

Reviewed By Barbara Fee - Austin, TX | Traveled to
Shelley Embrey of Ticket-to-Ride Tours is wonderful. I know in this day of on-line purchasing for hotels, transfers, trains, air, and etc... it is great to have someone like Shelley to do this type of work. I've had her as a travel agent for years - from when she was with another company and followed her when she set up her own travel service. She is very conscientious and makes sure to get it just right for me. I usually give her the areas of a city that I want to stay and she looks around for me and gives me a list of the hotels with the prices and whether or not they include breakfast. For the airfares, I usually look on-line to see what is out there especially regarding times, then I tell her and she finds comparable times for me. She knows how I hate short connections so she tries her hardest to find a decent connection time that is not too short, but not hours upon hours long. She also always seems to find good prices for me and any friends that happen to go with me. She has also purchased transfers from airport to hotel when needed and even purchased train tickets too. Luckily for me she is very patient as I often change my mind about something somewhere along the way, but she goes with the flow. She is a hard worker to make sure my vacation is going to be successful and that I'm going to have a good time. She is kind and delightful to work with all the time! Thank you Shelley for all you do!!!!!!
I would recommend this agent to my family and friends
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