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Phyllis Horodner

West Palm Beach, Florida Travel Agent
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Phyllis Horodner

West Palm Beach, Florida Travel Agent
A Full-Service Travel Leaders Associate Agency
11 Reviews | 100% Recommended
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France River Cruise

Cruising the Seine on Avalon's Tapestry II
Cruising the Seine on Avalon's Tapestry II

To complete my certification as an Avalon River Specialist, I chose the Paris to Normandy cruise.  With a few extra days in Paris, it was the most relaxing and perfect way to see the beautiful towns along the Seine up to the Normandy beaches.

Here are a few highlights:

Vernon- a visit to Giverny, site of Claude Monet's home and gardens. It was an early start to the day, but worth it. We had the gardens to ourselves, a zen-like experience! One could just image Monet sketching his water lilies, surrounded by acres of beautiful flowers.

Conflans - We did a walking tour of Auvers-sur-Oise, Vincent Van Gogh's final home. We strolled the streets where he walked and saw the subjects of his famous paintings: the wheat fields, the local church, village women, etc. The art historian guide was great!

Caudebec - We devoted a full day to visit the landing beaches at Normandy, WWII museum and American cemetery.  To give everyone a unique perspective on this important event in our history, Avalon provided an expert speaker the night before.  It was a very moving experience for all. To see the beautiful shoreline, still dotted with equipment left behind, was amazing. We even crawled inside the enclosures where the German gunners  had taken position. This was followed by a memorial service at the cemetery, ending with the playing of Taps.  A lovely lunch was served at a local restaurant.

Paris -We awoke to a crisp, cool morning in Paris. But we didn't have to stand in line to enjoy our inside tour of Notre Dame. After an informative description of the edifices outdoors, we walked straight in for our tour (skip the line!)  Later, we rode to the highest point in Paris, Montemartre. Formerly an artist's colony and home of the Sacre Coeur Basilica,  we had plenty of time to enjoy the view and peruse the shops.  We enjoyed all of Paris' beautiful architecture alit at night on a special evening tour.

Avalon offers many other river cruise and one of my favorites is The Blue Danube Discovery. From Budapest to Prague, you visit many delights along the way.   Vienna, Wauchau Valley and Melk are just a few.

Avalon is complimented by two sister companies, Monograms and Globus. Monograms feature hosted city stays and Globus offers fully escorted first class motorcoach tours. 

 

My Areas of Expertise

DESTINATIONS

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Avalon River Cruise Specialist
Globus Expert
Monograms Specialist

My Reviews

Rating: 5 11 Reviews | 100% Recommended

Italy 2017 Trip

Reviewed By Maria Ross - Palm Beach Gardens, Florida | Traveled to Italy ~ Europe
Phyllis was super professional, gave us options and basically knew exactly our taste!
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Maria, Thank you for taking the time to leave a review. I appreciate it! Phyllis Eileens Travel
22 of 36 people found this review helpful
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Great trip, great travel agent!

Reviewed By Sgetlan - Centerport, NY | Traveled to Maui Island ~ Hawaii ~ USA
Phyllis couldn't have been a batter agent for us. We needed to plan our trip rather quickly with a lot of difficult details and she was quick, thorough, and patient during the entire process. And the trip was fantastic! Hotel and excursions were PERFECT!
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Thank you, Sue! I was so happy to hear that you loved the hotel, restaurants that were recommended and the tours you did. I appreciate your taking the time to mail the brochures to me, as well. Phyllis
24 of 41 people found this review helpful
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TOTAL PROFESSIONALS

Reviewed By Jonnypilot - Boca Raton | Traveled to Europe
I have known Phyllis and the Eileene's Travel team for over 20 years. I have traveled the globe multiple times and have always used Phyllis and Eileene's to book my travel.

Phyllis has great knowledge of the best air fares available....and and great knowledge of many of the finer hotels in various countries.

There have been a few times where airlines have cancelled flights or have had 'reroutes'....
Phyllis ansswers emails no matter what time zone you are in...and has the ability to make things work out.
Recently....during a major storm here in Florida, my flights were cancelled....with no notice to me by the airline.
Phyllis jumped into action and got us home the same day....and pushed the airline to accommodate us.
She is a jewel in the crown that makes her and Eileenes's my go to travel agency.
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Jon, Thank you so much for your excellent recommendation. I enjoy working with you, as well:-) You always take the time to give me useful feedback on the hotels and restaurants you've been to. I look forward to helping you again and again. Phyllis
23 of 42 people found this review helpful
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Seeing the World - Part Two !

Reviewed By Lori & Henry - Lake Worth, FL | Traveled to Europe
Phyllis is by far the best agent I have ever worked with! Phyllis listened to what we were looking for, made great recommendations and stayed within our budget. She has planned a couple of trips for us so far and we have never had an issue. Her attention to detail is spot on. Our last two trips to Europe were booked almost a year in advance. Phyllis stayed in touch with us the entire time. We have never had to worry about transfers or hotels in foreign countries. She will truly make your dream vacation just that !!!
I would recommend this agent to my family and friends
10 of 17 people found this review helpful
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Globus Fall Foliage Tour

Reviewed By Lori W - West Palm Beach, FL | Traveled to Boston ~ Massachusetts ~ USA
Phyllis handled all our travel plans for this Globus trip and has booked quite a few cruises for us as well. She is wonderful to work with, gives us all the options and takes care of all the details. We have always been very pleased with her service.
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Thank you Lori and Scott, It's always a pleasure working with you as well:-) I'm so happy you loved the tour . Phyllis
13 of 23 people found this review helpful
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Great Travel Agent

Reviewed By Paul M - West Palm Beach, Fl | Traveled to Europe
Phyllis has assisted my wife and I in traveling to Europe and a cruise. Both trips were the times of our lives. She tries to understand what we like to do and match that with the trip. The hotels she suggested in Europe were 5 stars at a 3 star price. The breakfasts were unbelievable. We were in the middle of Paris, Vienna, Zurich, and Munich and within walking distance of most of the sights we wanted to see.

The cruise was also a delight. She asked us what we were interested in doing in a cruise and she gave us her suggestion on the best cruise for us at a price we could afford. We had never enjoyed a cruise as much as this one.

We are very thankful for Phyllis and what she has done for us!

I would recommend this agent to my family and friends
Phyllis Horodner responded:
Paul and Elvira, Thank you so much for your kind words and your feedback on the hotels we selected. It's greatly appreciated! Phyllis
22 of 42 people found this review helpful
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Should be the travel agent for the elite!

Reviewed By Leasie - Kingston | Traveled to Bend ~ Oregon ~ USA
I am 67 years old. The first time I used a travel agent was 45 years ago. Until finding Phyllis Horodner, I was loyal to no one and cared less. Since finding Phyllis I could not imagine using anybody BUT.
She is savvy, bright, and professional. She listens and cares about what you want or need. She works quickly and goes above and beyond the norm. I consider myself extraordinarily lucky that I found her.
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Leasie, Thank you so much for your wonderful review! I'm really touched by your kind words. Looking forward to helping you with your next trip. Sincerely, Phyllis
22 of 42 people found this review helpful
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Israel

Reviewed By harry - boynton beach, fl | Traveled to Eastern Europe ~ Europe
very prompt and solving last minute issues
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Thank you, Lidia. Always a pleasure to plan your trips! Phyllis
11 of 21 people found this review helpful
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Great Service + Great Advice = Great Trip!

Reviewed By Terry G. - West Palm Beach, FL | Traveled to Dominican Republic ~ Caribbean
I just returned from my trip to the D.R. It was an amazing experience thanks to my Travel Agent Phyllis! I booked it on a last minute, spur of the moment next day trip but I was undecided on exactly where I should go to meet my expectations. Phyllis took her time with me, displaying extreme patience as she gathered the necessary information in order for her to assist me in making the right choice. After comparing several options and weighing the pros and cons, we made a decision and now after returning home I can say it was the absolute right decision! I'm already looking forward to booking my next trip with Eileen Travel and working with Phyllis ensures that I will have another exceptional experience. Thanks again Phyllis for your successful effort in making my trip a memorable one. Keep up the great work!
I would recommend this agent to my family and friends
20 of 40 people found this review helpful
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Use Phyillis for happy trips!

Reviewed By Culrad - Aspen Co | Traveled to The Alps ~ Switzerland ~ Europe
She was a different experience totally. She made the trip in Europe on motorcycles a pleasure. She made everyday important. Flights were right on, hotels perfect. I will use her for all trips.
I would recommend this agent to my family and friends
Phyllis Horodner responded:
David, Thank you for taking the time to review the trip and arrangements. I'm so glad you enjoyed the riding experience and camaraderie of the group and guides. Edelweiss does a great job! Phyllis
21 of 42 people found this review helpful
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The Perfect Trip

Reviewed By Rebekah - Wellington, FL | Traveled to Venice ~ Italy ~ Europe
Phyllis was recommended to me by a co-worker who has used her for years.
First let me say, her knowledge of destinations is incredible and for someone like me who had never been to Europe her information was vital to me.
2nd- she was always one step ahead of me. She answered my questions before I asked.
3rd- I was quite a case because my husband's passport came the day before our flight out. She had all the patience I could ask for and even at the last minute took care of everything. She even called me at the airport to be sure everything was going ok that morning.
Overall, I highly recommend her.
I would recommend this agent to my family and friends
Phyllis Horodner responded:
Rebekah, Thank you so much for your kinds words and recommendation. So glad everything worked out and it was the dream trip you imagined. Thank you, Phyllis
20 of 43 people found this review helpful
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