Crystal Burriss

Raleigh, North Carolina Travel Agent
DWB Vacations LLC., a Travel Leaders Network affiliate agency
Crystal Burriss
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29 Reviews | 100% Recommended

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CERTIFICATES & AWARDS Accredited Cruise Counselor, Royal Caribbean's University of Wow graduate, Graduate of College of Disney Knowledge, Universal Orlando Specialist, Sea World Parks & Merlin Entertainment Specialist

Crystal Burriss

Raleigh, North Carolina Travel Agent

DWB Vacations LLC., a Travel Leaders Network affiliate agency

Family destination & cruise advisor

I believe that memories with our family and friends are an important part of surviving our hectic day-to-day life. Vacations are one of the best ways to create those memories that we can hold on to when we are busy and tired.

Not everyone has time to research flight prices and read hotel reviews online. That's where I come in. I have been providing concierge-level vacation planning for more than 5 years.

I like to get to know my clients so that I can weed out the extra information. I make sure they get exactly the details they need to know for their family, instead of the overwhelming amount of facts and logistics you consider when planning a trip alone.

I'm here to do the research, find the best prices and times, and sit on hold trying to get the most desirable reservations.

I do all of the hard work—and I'm glad to let you enjoy the fruits of my labor!

Why Work with Us?

Disney Fantasy while visiting Grand Caymen
Disney Fantasy while visiting Grand Caymen

My team and I care about our clients. We treat each vacation that we plan as if it were our own. To become better planners, we've all completed numerous training programs including the College of Disney Knowledge and various cruise line programs.

However, above and beyond the "book" knowledge, we have real-life, hands-on experience. We have traveled with sleepy toddlers, elderly grandparents, and energetic teenagers.

When it comes to groups, my team and I have "been there, done that." We combine the training programs with first-hand experience so that we can help you plan the best vacation possible for your family.

My Reviews

0 of 1 people found this review helpful

Exceeds the standard in every way imaginable.

Reviewed By Nick - Crown Point, Indiana | Traveled to Bahamas ~ Caribbean
Crystal has, and continues to be a leader in excellence. She and her team have worked with my family to levels that both meet and exceed the standard for many years. She has always served as an excellent advisor, and a much needed life line home in the event of an emergency. I am grateful for everything she and her team does for us, and will continue to provide her my business, as well as anyone else's whom asks for a referral.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Disney Memories

Reviewed By Angie - Youngsville, NC | Traveled to Walt Disney World ~ Florida ~ USA
Crystal was very helpful and a lot of fun!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Once you've worked with the best, you keep coming

Reviewed By John - Mebane, NC | Traveled to Walt Disney World ~ Florida ~ USA
Crystal has helped us with all four of our Disney World vacations. Even though we've been to all the parks, have stayed at multiple resorts, and generally know what we want - we still consult with Crystal during planning, because there is nothing like having a trusted, experienced, professional giving you the benefit of her advice. We would not consider planning a significant family trip without her!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The best trip of our lives is definitely the Disne

Reviewed By Disneygal3 - Raleigh, NC | Traveled to Caribbean
Crystal Burriss is wonderful when it comes to vacation planning. I have a little girl and we travel alone. Crystal thinks of every possible scenario and suggests options that makes me feel safe while travelling with my Daughter. When one books through Crystal, you feel that it is not just about her making a profit but she truly ensures you have a blast on your vacation. She is professional, warm, and experienced . If I ask about a resort or cruise, she has visited the destination in person. We are so lucky we found her!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Awesome vacations!

Reviewed By Moon - Wake Forest NC | Traveled to Mexico
Love working with Crystal on vacation planning! She seems to know exactly what is perfect for us with asking only a few questions. Such an easy process with Crystal involved - never worry about anything. Would highly recommend her for vacation planning
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Best Agent Ever

Reviewed By Cary Mom of 2 Boys - Cary, NC | Traveled to Caribbean Sea ~ At Sea ~ At Sea
We have used Crystal to book 8 family vacations! She is so knowledgeable and helpful. She was able to not only get us a great rate, but she was attentive to every detail. We wouldn't use anyone else!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Best Family Vacation

Reviewed By EM - Raleigh NC | Traveled to Walt Disney World ~ Florida ~ USA
Crystal is excellent to work with. She thought of every detail and down to the minute planning so we would be organized for our trip. She suggested dining based on our preferences and made the reservations for us. She also shared great money and time saving tips for us.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Crystal handles the stress so we can focus on the

Reviewed By Jenn S. - Cary, NC | Traveled to Walt Disney World ~ Florida ~ USA
She has helped us since Fall 2012. She planned our first Disney trio and her tips made us have a fantastic trip with two small children and grandparents in tow. Since then she has overseen agents for Disney and other trips ( Jamaica, BVI, Young Island) and most recently our trip to Disney and Universal that without her agent’s help would have been a disaster due to the large crowds. She has even continued to give daily tips knowing we are at Universal for the first time.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Crystal handles the stress so we can focus on the

Reviewed By Jenn S. - Cary, NC | Traveled to Walt Disney World ~ Florida ~ USA
She has helped us since Fall 2012. She planned our first Disney trio and her tips made us have a fantastic trip with two small children and grandparents in tow. Since then she has overseen agents for Disney and other trips ( Jamaica, BVI, Young Island) and most recently our trip to Disney and Universal that without her agent’s help would have been a disaster due to the large crowds. She has even continued to give daily tips knowing we are at Universal for the first time.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Perfect Family Vacation!

Reviewed By KB - Raleigh, NC | Traveled to Orlando ~ Florida ~ USA
She’s very knowledgeable. She is thorough and prompt. I trust her to plan a wonderful trip. She always knows exactly what to do to make a trip extra special!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

1st trip as a family!

Reviewed By Michelle103 - Lawndale, NC | Traveled to Orlando ~ Florida ~ USA
Our family was blessed to have had Crystal plan our 1st trip to Disney as a family! At the time we were taking a 3 yr old & a 15 month old for the 1st time! Our trip was literally thoughtless from day 1! She accommodated our wishes during our trip for our family! She spent hrs on the phone arranging character dining for our family with enthusiasm & was happy to do so! She also was able to upgrade our stay to a moderate resort based on the availability at the time for just a fraction more! She absolutely had our best interest at heart when planning our trip! She developed a daily guide for each park, step by step, including what time to arrive, which rides to start with based on busy times for the park, times to take a break, where to snack inside the park! She gave us the opportunity to get the most enjoyment for the $! Without her, the trip would have been chaos! She was absolutely FANTASTIC & would certainly recommend her to anyone looking to have a great time & get the best deal!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

We love Disney!!

Reviewed By JenP - Sylva, NC | Traveled to Walt Disney World ~ Florida ~ USA
Crystal is amazing. We have used her 5 times for various trips and I have recommended her to several friends and family members. She is organized, caring, and knowledgeable.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Disney Finatic-I know all I know because of Crysta

Reviewed By Raney - Salisbury, NC | Traveled to Walt Disney World ~ Florida ~ USA
Crystal is amazing. She takes the time to listen what is important to you and gives suggestions to make things even better than you could imagine. She is absolutely my favorite agent to work with!!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Disney made easy!!

Reviewed By Wrigleycat - Kittrell, NC | Traveled to Walt Disney World ~ Florida ~ USA
She was very knowledgeable, organized and helpful! She made good suggestions and listened to what our goals for the trip were. She kept us on track to get our dining reservations and made sure we had our fast passes. I don't ever want to do another Disney trip withlut their help!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Disney made easy!!

Reviewed By Wrigleycat - Kittrell, NC | Traveled to Walt Disney World ~ Florida ~ USA
She was very knowledgeable, organized and helpful! She made good suggestions and listened to what our goals for the trip were. She kept us on track to get our dining reservations and made sure we had our fast passes. I don't ever want to do another Disney trip withlut their help!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Another great trip booked with Crystal

Reviewed By Jodi - Holly Springs NC | Traveled to Jamaica ~ Caribbean
Crystal has always been top notch and super responsive to help make our trips be as smooth as possible for the best price.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Travel Agents are not extinct!

Reviewed By Stacy - Clayton, NC | Traveled to Cancun ~ Quintana Roo ~ Mexico
Crystal has helped our family book multiple vacations. Our most recent vacation we gave her a quite difficult task of finding us an all inclusive resort for spring break on a tight budget. She spent days looking for resorts that would fit our needs. She again over exceeded on our expectation. She found us 5 days at an all inclusive in Cancun, set up our transfer from airport to resort and trip insurance. I literally did nothing except pack, get on the plane, and had a great time. We were impressed every step of the way. She books your vacation with as much attention to detail as she would if she were planning for her own family. We will definitely contact Crystal the next time we travel.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Great Service

Reviewed By Molly - Indian Trail, NC | Traveled to Walt Disney World ~ Florida ~ USA
We have booked through Crystal several times and will continue to do so! She finds us the best deal for the trip we want, always answers our never-ending questions, and gives great tips and advice to make our trip extra special.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The Graggs invade Orlando

Reviewed By Jon G. - Lenoir. NC | Traveled to Orlando ~ Florida ~ USA
Crystal is the best! She knows the Orlando parks inside and out and will do everything possible to make your trip one to cherish forever
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The best family vacation ever!

Reviewed By Sue - Raleigh NC | Traveled to Florida ~ USA
Hands down she is amazing. She planned everything to the minute for our Disney trip and somehow managed fast passes for Ana and Elsa which at the time was no easy feat! She was a text away when we had questions during our trip. She handled everything and made sure it was the best trip! She met with me before we left to go over everything and even had thoughtful gifts for our girls. We love Crystal she is top notch!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The best family vacation ever!

Reviewed By Sue - Raleigh NC | Traveled to Florida ~ USA
Hands down she is amazing. She planned everything to the minute for our Disney trip and somehow managed fast passes for Ana and Elsa which at the time was no easy feat! She was a text away when we had questions during our trip. She handled everything and made sure it was the best trip! She met with me before we left to go over everything and even had thoughtful gifts for our girls. We love Crystal she is top notch!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Personal Planning with attention to detail

Reviewed By Darla - Cary NC | Traveled to Orlando ~ Florida ~ USA
Crystal offers a very personal experience and tries very hard to offer her clients the vacation she knows they will enjoy. She is detail oriented and always ready to offer advice about small perks that make a big difference.
I would recommend this agent to my family and friends
Crystal Burriss responded:
Thank you! It is always a pleasure helping you and your family!
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2 of 8 people found this review helpful

Couldn't do it without her!

Reviewed By Heather M. - Garner, NC | Traveled to
My first experience with Crystal was planning our first trip to Disney. I was unfamiliar with everything from hotels to parks. Crystal's extensive planning made the trip amazing. She handled the hotel, dining and every other detail down to providing notes on the best place to stand for parades. Since that first trip Crystal has helped with a Disney cruise and another Disney vacation. Most recently Crystal has helped us plan a trip to the Dominican Republic. Regardless of the vacation type...Crystal is knowledgeable, helpful, patient and friendly throughout the whole process. I have recommended more people than I can count to Crystal and they all share my opinion. I love Crystal! I won't plan another vacation without her.
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

We Keep Coming Back!

Reviewed By Haley - Cary, NC | Traveled to
We've worked with Crystal for several years now, on a large number of different types of trips. Whether it was for 1 person or 17, she always helped us immensely, and I appreciate everything She's done.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Experience matters!

Reviewed By McCoy - DC | Traveled to
Crystal had personal knowledge of the resorts in the area we wanted to vacation. That knowledge translated to a great resort selection and memorable vacation. In addition, she knows our style, she knows what we want and plans that trip rather than us having to figure it out. She can plan a detailed trip or a laid back trip. I wouldn't use anyone else.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

She made our Disney Experience absolutely magical!

Reviewed By The Collins Family - Raleigh, NC | Traveled to
Our Disney trip was once again magical! We have two small boys, and Crystal asks the right questions to recommend the perfect place to stay, and attractions and shows to see. Our family eats on the go, but we love nice dining experiences, including fabulous food, and entertainment. She helped us select the perfect restaurants for our family, as well as the best way to maximize the Disney Meal Plan.We have booked two trips with her, and will continue every year. We always do new things, and the trips and memories somehow top the year before. She is readily accessible, even on your trip if you have a question. We highly recommend booking with Crystal Burriss!
I would recommend this agent to my family and friends
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2 of 9 people found this review helpful

Excellent source of insider Disney knowledge

Reviewed By Kim - Cary, NC | Traveled to
The best part of having an agent is all of the insider knowledge, tips and tricks she can share with us to make our experience smooth and enjoyable. Also, not having to wait on hold with Disney to book anything is a huge bonus.
I would recommend this agent to my family and friends
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1 of 8 people found this review helpful

Many trips - all great!

Reviewed By KD- - Cary, NC | Traveled to
Crystal has book several Disney trips for us - from family trips, trips coordinated with other families, to company trips - over the last several years. They've all been great. She's very responsive and always answers questions quickly. Even after many Disney trips & cruises, it's always great to have her knowledge and help in booking, planning, and enjoying our Disney experience.
I would recommend this agent to my family and friends
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1 of 24 people found this review helpful

A magical experience!

Reviewed By Michelle E. - Clayton, NC | Traveled to
Crystal went above and beyond in helping my family plan our Disney World vacations. She made everything easy and stress free and helped save us money, too! From planning our daily itinerary and making dinner reservations to tips on the best places to watch the parades, Crystal is a walking encyclopedia of knowledge of all things Disney!
I would recommend this agent to my family and friends
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