Crystal Burriss

Raleigh, North Carolina Travel Agent

DWB Vacations LLC., a Travel Leaders Network affiliate agency

Family destination & cruise advisor

I believe that memories with our family and friends are an important part of surviving our hectic day-to-day life. Vacations are one of the best ways to create those memories that we can hold on to when we are busy and tired.

Not everyone has time to research flight prices and read hotel reviews online. That's where I come in. I have been providing concierge-level vacation planning for more than 5 years.

I like to get to know my clients so that I can weed out the extra information. I make sure they get exactly the details they need to know for their family, instead of the overwhelming amount of facts and logistics you consider when planning a trip alone.

I'm here to do the research, find the best prices and times, and sit on hold trying to get the most desirable reservations.

I do all of the hard work—and I'm glad to let you enjoy the fruits of my labor!

Why Work with Us?

Disney Fantasy while visiting Grand Caymen
Disney Fantasy while visiting Grand Caymen

My team and I care about our clients. We treat each vacation that we plan as if it were our own. To become better planners, we've all completed numerous training programs including the College of Disney Knowledge and various cruise line programs.

However, above and beyond the "book" knowledge, we have real-life, hands-on experience. We have traveled with sleepy toddlers, elderly grandparents, and energetic teenagers.

When it comes to groups, my team and I have "been there, done that." We combine the training programs with first-hand experience so that we can help you plan the best vacation possible for your family.

My Reviews

1 of 4 people found this review helpful

Experience matters!

Reviewed By McCoy - DC | Traveled to
Crystal had personal knowledge of the resorts in the area we wanted to vacation. That knowledge translated to a great resort selection and memorable vacation. In addition, she knows our style, she knows what we want and plans that trip rather than us having to figure it out. She can plan a detailed trip or a laid back trip. I wouldn't use anyone else.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Many trips - all great!

Reviewed By KD- - Cary, NC | Traveled to
Crystal has book several Disney trips for us - from family trips, trips coordinated with other families, to company trips - over the last several years. They've all been great. She's very responsive and always answers questions quickly. Even after many Disney trips & cruises, it's always great to have her knowledge and help in booking, planning, and enjoying our Disney experience.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Couldn't do it without her!

Reviewed By Heather M. - Garner, NC | Traveled to
My first experience with Crystal was planning our first trip to Disney. I was unfamiliar with everything from hotels to parks. Crystal's extensive planning made the trip amazing. She handled the hotel, dining and every other detail down to providing notes on the best place to stand for parades. Since that first trip Crystal has helped with a Disney cruise and another Disney vacation. Most recently Crystal has helped us plan a trip to the Dominican Republic. Regardless of the vacation type...Crystal is knowledgeable, helpful, patient and friendly throughout the whole process. I have recommended more people than I can count to Crystal and they all share my opinion. I love Crystal! I won't plan another vacation without her.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

We Keep Coming Back!

Reviewed By Haley - Cary, NC | Traveled to
We've worked with Crystal for several years now, on a large number of different types of trips. Whether it was for 1 person or 17, she always helped us immensely, and I appreciate everything She's done.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Excellent source of insider Disney knowledge

Reviewed By Kim - Cary, NC | Traveled to
The best part of having an agent is all of the insider knowledge, tips and tricks she can share with us to make our experience smooth and enjoyable. Also, not having to wait on hold with Disney to book anything is a huge bonus.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She made our Disney Experience absolutely magical!

Reviewed By The Collins Family - Raleigh, NC | Traveled to
Our Disney trip was once again magical! We have two small boys, and Crystal asks the right questions to recommend the perfect place to stay, and attractions and shows to see. Our family eats on the go, but we love nice dining experiences, including fabulous food, and entertainment. She helped us select the perfect restaurants for our family, as well as the best way to maximize the Disney Meal Plan.We have booked two trips with her, and will continue every year. We always do new things, and the trips and memories somehow top the year before. She is readily accessible, even on your trip if you have a question. We highly recommend booking with Crystal Burriss!
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

A magical experience!

Reviewed By Michelle E. - Clayton, NC | Traveled to
Crystal went above and beyond in helping my family plan our Disney World vacations. She made everything easy and stress free and helped save us money, too! From planning our daily itinerary and making dinner reservations to tips on the best places to watch the parades, Crystal is a walking encyclopedia of knowledge of all things Disney!
I would recommend this agent to my family and friends
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