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Emily Carlton

Norwich, North Dakota Travel Agent
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Emily Carlton

Emily Carlton

Norwich, North Dakota Travel Agent
An independent agent with Graff Travel in Bismarck, ND, a Travel Leaders Network affiliate agency
26 Reviews | 100% Recommended
If you see the text box to the right do not fill it in
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All Inclusive Resorts, Disney, Group Travel,Cruise

Sandals Ochi Beach Resort in Ocho Rios, Jamaica
Sandals Ochi Beach Resort in Ocho Rios, Jamaica

I love being a Travel Agent! It gives me the opportunity to experience how the travel world works, breathes and excels in its ever changing events.

My travel experience all started with Princess Cruise Line in Alaska. I moved to Alaska to start my job one week after graduating high school. I got in my car and drove the 3,000 mile Alcan Highway to start my career! Working for Princess was very rewarding. I got to meet and work with people from all over the globe. People spend their whole lives saving/planning for their "once in a lifetime vacation". And when they came to us in Alaska this was it! Princess treated their clients with overwhelming gratitude and hospitality.

After working for 2 years in Alaska I made my way back to Minot, ND. Many of you recognize me from AAA Travel with whom I started with in 2007. I grew leaps and bounds with this company. I got certified in many aspects of travel and volunteered for Passport events, Minot Area Homeless Coalition, Ag Shows, Bridal Shows, First District Health Unit Events, Minot Chamber of Commerce events etc. It was here where I also was awarded a travel trip to Hawaii and was able to experience 25+ hotels in 6 Days!

In May of 2011 I started my home based travel agency under Graff Travel & Tours located in Bismarck, ND. My experience as a home based agent has made me work harder than ever. All of my clientele are past clients and referrals. With that brings more of a personal experience and touch to everyone's vacation. I treat every client's vacation as if it were my own. Everyone wants the best prices, location, and attention to detail. I strive to make long lasting clients and have many testimonies from which you are welcome to ask about.

My training includes being a specialist in the following: Disney World/Land, Disney Cruise, Adventures by Disney, Sandals & Beaches, Destination Weddings & Honeymoons, Barcelo and Palace Resorts.

Why book with the internet when you have me!

  • Most vacations you can make monthly payments on. Make your vacations affordable!
  • I can offer many promotions and specials that the internet sites cannot
  • If you have medical/weather trouble while on vacation call me for help
  • I have extensive partnerships with many travel vendors and their reps
  • I have personal travel experiences that will help you plan your once in a lifetime vacation!

I am here to help you the client build your ultimate vacation! I like to ask lots of questions so we can get you the best possible property, location or cruise cabin available. I take pride in researching all your questions and concerns. Vacation planning can be stressful at times and I like to break down all of your accommodations etc. so you know what you are getting for your dollar.

Let me be your professional travel agency and take the guesswork out of planning your vacation!

CERTIFICATES & AWARDS

Eagle Award
Disney's College of Knowledge
Sandals & Beaches Specialist

My Reviews

Rating: 5 26 Reviews | 100% Recommended

Anniversary trip of a life time!!

Reviewed By 40,20,10 - Minot, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Wonderful!! Exceeded all expectations!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I am so happy your family had a wonderful anniversary vacation!
2 of 3 people found this review helpful
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best trip ever

Reviewed By Donovan - BISMARCK | Traveled to Mexico ~ Mexico
excellent
I would recommend this agent to my family and friends
Emily Carlton responded:
That's great to hear!!
2 of 4 people found this review helpful
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Stress Free Trip!

Reviewed By Val - Velva, ND | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Emily was awesome to work with! Our travel group asked her to put together some options to choose from & she provided us with some great choices based on what we were looking for. We all came from different places to meet at a resort & she did a great job arranging our flight times so we arrived within a reasonable time of one another. She provided us with lots of information on our resort & checked in with us before we left and when we arrived back home. Top Notch treatment!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I enjoyed working with you ladies to plan the perfect birthday trip! I am glad you enjoyed the resort! All Inclusives are so fun! Hopefully we can plan a ladies trip for you again sometime! Take Care!
2 of 4 people found this review helpful
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Relaxing and Enjoyable FamilyTrip!

Reviewed By Family Vacation - Minot ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent! Everything was organized and detailed. I had no questions because Emily would answer them before I had a chance to ask them. I felt very relaxed about going on vacation did not have to worry about anything!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much for your sweet review. You were a joy to work with. I am happy that you had a wonderful family trip!! Excited to work together again!
2 of 4 people found this review helpful
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Wonderful travel agent can make a difference!

Reviewed By Mommom - Glenburn, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Emily listened to what was important to me. I had not worked with travel agent before. I had talked with other agents, but did not have the confidence to book with them. After speaking with Emily, I booked within a few days. She is very polite and very competent.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! You were great to work with. You knew from the start what you wanted to I just put it to use to give you a great vacation! Hope to work together again!
2 of 4 people found this review helpful
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The trip we wanted!

Reviewed By Mommom - Minot, ND | Traveled to Mexico ~ Mexico
From beginning to booking, Emily’s attention to detail was awesome. She heard what was important to our family and delivered the perfect trip.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! It was my pleasure to help you family build some new memories!
3 of 6 people found this review helpful
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Best trips ever

Reviewed By Jen - Moorhead, MN | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Emily is awesome to work with. This is the 3rd vacation in less than a year that she has planned for my family. She listens to what you want out of a vacation and makes it happen. She pays attention to detail, calls before the trip and after to make sure everything went well. She honestly cares about you and your vacation. I have never felt like I was a bother with all of my questions. I would not plan a vacation any other way.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! It has been a pleasure working with you and your family and getting to know you all! I look forward to helping you in the future.
6 of 12 people found this review helpful
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Cancun for Christmas 2019

Reviewed By SatahG - Fargo, ND | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Excellent to work with!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank you!
2 of 5 people found this review helpful
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Fantastic Trip!!

Reviewed By 0 - NEW ROCKFORD | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Always professional and will not hesitate to go the extra mile
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much!! We have been working on family trips for 10 years now! Thanks for entrusting me with your family!
2 of 5 people found this review helpful
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Attention to Detail

Reviewed By KB - Mandan, ND | Traveled to Charleston ~ South Carolina ~ USA
She was very patient with me through the planning process. When we had to cancel our trip due to illness, she took care of everything. She made it simple and stress free.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much! I look forward to working together again:)
2 of 5 people found this review helpful
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Our Ireland Adventure

Reviewed By Vikemike - Mandan, ND | Traveled to Ireland ~ Europe
Emily was great to work with. She did a great job finalizing our travel plans with a few twists to the schedule thrown at her.
I had asked a number of questions and asked her to check on different things and was always treated to a cheerful and helpful personality by Emily.
I would recommend this agent to my family and friends
Emily Carlton responded:
It was wonderful working with you to help plan your trip. Yes we did have some curve balls ha. But we got them handled. I look forward to helping you in the future. Emily
8 of 17 people found this review helpful
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wonderful vacation

Reviewed By smf - Columbus, MT | Traveled to Cancun ~ Quintana Roo ~ Mexico
Emily is great to work with, she is always available, and get all your questions answered.
I would recommend this agent to my family and friends
Emily Carlton responded:
Thank-you so much! We have certainly been working together a long time!
7 of 15 people found this review helpful
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Emily takes care of everything !

Reviewed By Beth - Maddock | Traveled to Mexico
Emily is terrible efficient and responds quickly to any requests. We had cancellations with our trip because of weather and she happily handled all of it for us including our refunds. I have used her since this trip and would recommend her to anyone and I have!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for the great feedback! I try my hardest to always make things smooth and efficient for everyone:) I am so happy you help you and happy for your repeat business!
7 of 15 people found this review helpful
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nice resort, we have been there before

Reviewed By NA - columbus, mt | Traveled to Mexico
very pleasant to work with, she contacted us right away with any information we asked for, would book with her again in the future
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks for the review it was great working with your family and friends! I look forward to working together in the future:) Emily
6 of 14 people found this review helpful
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First cruise, great experience!

Reviewed By J&R - ND | Traveled to Caribbean
Emily was very helpful. This was our first time going on a cruise and she found us a package within our budget within a few days. She booked our flight, hotel, and cruise all in one package so we pretty much just had to show up!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much to you both! I was so happy we could find something that worked for you! It's always great to find a vacation within budget! I look forward to helping you on your next adventure!
6 of 14 people found this review helpful
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Stress Free Vacation Planning!

Reviewed By Gena Trom - Moorhead, MN | Traveled to Charleston ~ South Carolina ~ USA
Emily was absolutely amazing to work with! She made planning our trips super easy and she always responded to my emails in a timely fashion! For each of our trips, we simply mentioned what we wanted to experience or where we wanted to stay and Emily turned those wants into reality. She did all of this while still remaining within our budget! I HIGHLY recommend Emily and her services!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Gena, You have both been fun to work with! I look forward to helping you plan your next adventure! Have a great year ahead! Emily
0 of 3 people found this review helpful
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Best Vacation Ever!

Reviewed By Lori - Minot, ND | Traveled to Montego Bay ~ Jamaica ~ Caribbean
My son had just gotten out of the Marine Corps and we wanted to go on the trip of a lifetime! So glad we found Emily. Having never traveled internationally, we had lots of questions, and a bit of anxiety. Emily researched and did all the leg work, and we made our decision to book Cancun!! The day before we were to leave, the ND weather got so cold, the airports were closed and flights delayed by days. We had no other choice but to postpone our trip. We didn't have to worry about a thing, Emily took care of everything. We rebooked to Jamaica! Emily found some really good deals for us so that we were able to do so. We just got back, and it was amazing. Really great experience, and we're already thinking about our trip for next year!!




I would recommend this agent to my family and friends
Emily Carlton responded:
Wow Lori, Thanks so much for the awesome response to my trip planning. I try my best to help in any way I can. Especially when weather arises. It was my pleasure helping you plan your family trip. And I look forward to working with you all in the future!
6 of 15 people found this review helpful
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Stressfree Getaway!!

Reviewed By Tracy A - Bottineau, ND | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We could not have asked for a better travel agent!! Emily listens to what we are looking for and gives us options!! She offers assistance on excursions and takes care of everything to make travel relaxing and Stressfree!!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Tracy! You both are so fun to work with. I enjoy our chats!
5 of 13 people found this review helpful
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LOVED SANDALS RESORT

Reviewed By TANYA - MANDAN | Traveled to Jamaica ~ Caribbean
IT HAS BEEN A GREAT EXPERIENCE EVERY TRIP THAT EMILY HAS BOOKED FOR US!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Tanya, It's been a pleasure working with you both each year. Your so fun and adventurous!
5 of 14 people found this review helpful
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Amazing

Reviewed By Terry - Minot | Traveled to Orlando ~ Florida ~ USA
Top Notch Travel is just that TOP NOTCH!! Emily provides exceptional customer service before, during and after the trip! She is the only Travel Agent we will work with!
I would recommend this agent to my family and friends
Emily Carlton responded:
Thanks so much Terry!! We have been working together for 11 years now! Your family is always so friendly and fun!
6 of 16 people found this review helpful
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Just what I expected WONDERFUL memories

Reviewed By Linda - Minot, ND | Traveled to Florida ~ USA
very kind and helpful
I would recommend this agent to my family and friends
Emily Carlton responded:
I am so happy you got to experience such a wonderful destination. Thanks for the kind review:)
5 of 15 people found this review helpful
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So easy to work with!

Reviewed By Wendy - Minot, ND | Traveled to
Emily has helped our family plan two fabulous vacations! Her knowledge of Disney and Orlando helped us maximize our time and see all of the attractions which would be of interest to our 16 year old kids. Also, she had great suggestions on hotels in Fort Meyers and planned the most relaxing vacation we've ever been on! We will use Emily to plan all of our family vacations!
I would recommend this agent to my family and friends
10 of 30 people found this review helpful
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Emily listened to our wishes and made them happen!

Reviewed By Vacation Lover - North Dakota | Traveled to
Emily is very knowledgeable on vacation destinations! We like to travel different places and ask her opinion on where to go and she has always helped us plan fun, yet relaxing vacations! She is a gem! She has a knack to really listen to our wants in a vacation. We will always book our trips through her!
I would recommend this agent to my family and friends
12 of 35 people found this review helpful
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Made my life so much esier planning our honey moon

Reviewed By Braby - Minot, ND | Traveled to
Emily made my life so much easier planning this trip and getting the best deal possible. I would suggest to anyone planning a trip to get a hold of Emily and make your experience that much easier. Thanks Emily
I would recommend this agent to my family and friends
10 of 32 people found this review helpful
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Emily gave us excellent options and made the planning very easy and fun!

Reviewed By Joe - Minot, ND | Traveled to
Emily made our vacation planning a breeze! She is always very helpful and very knowledgeable. She has booked 4 of our vacations and we wouldn't have it any other way! She is the best travel agent I have ever worked with.
I would recommend this agent to my family and friends
11 of 35 people found this review helpful
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AWESOME!

Reviewed By Tim - Minnesota | Traveled to
We've worked with Emily for several trips from as simple as a plane ticket to large family gatherings across the world. Emily does a great job giving us options within our budget, recommendations, great communication skills before we leave and a nice follow up afterwards. I would highly recommend Emily!
I would recommend this agent to my family and friends
9 of 32 people found this review helpful
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