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Luxury Travel Advisor and Cruise Specialist
Maybe its vineyard hopping on a private tour in Tuscany or sailing between the Greek Islands on a small intimate ship. Together with my partners the possibilities are endless. I will be your travel advocate from beginning to end providing excellent customer service and value. Contact me today and lets begin to make all your travel dreams a reality.
My Travel Specialties
My Areas of Expertise
CERTIFICATES & AWARDS
My Travel Stories
Trip of a Lifetime!
This trip was amazing, more than we could have ima
We wanted an experience that would accommodate or family of 17, 8 adults and 9 kids.
We were thinking of an all inclusive but were not sure not sure that was right or affordable for our family.
Matt guided us to a Villa experience in Jamaica.
We knew after some research this was the way to go for us.
Matt’s patient ways was amazing, there was not a question he would not check out for us.
I would never trust anyone else with my travel plans. Matt B is our man!
Awesome Family Adventures
Thanks to Matt, this trip was a 10 out of 10.
Marvelous Travel Arrangements
Awesome Anniversary in Italy!!!
35th anniversary dream trip
Covid-19 Success Story Letter to the Owner
Good Evening Mrs. Clappin, In recognition of service which clearly was exceeding the high standard of customer service I have experienced with your agency for our travel needs, I would like to commend your colleague Matt Balsamo for his excellent service. When the unprecedented circumstances of the Covid-19-pandemic crippled the world and made it very uncertain and affected every aspect of our lives , I was anxious and had many questions regarding my booking arrangements. Whenever I called for advice as to how to handle my bookings/flights, I spoke to Matt who always helped me and answered all my questions. Every time Matt went beyond customer service, “went the extra mile”, no matter how inconvenient and time consuming research was in order to answer my questions. Matt is always helpful, courteous, knowledgeable and Matt’s professionalism exceeded my expectations.
Italy Dream Trip !
Matt, I would like to take this opportunity to thank you from the bottom of my heart for the perfect Italy trip you planned for myself and my sister and cousin. The effort, work, and strategies you put forth to make our trip of a lifetime become a reality was evident in the hotels you chose for us, the locations, and the private tours/ transportation. Each time we arrived at a city or town we were dazzled by the beauty, delighted with our accommodations, and at all times felt safe with your coordinating partner, Arno Travel in Florence. Arno always kept watch over us and made sure we were taken care of. It is evident to me that you are a very competent travel agent with a vast array of knowledge and experience which is vital when planning a specialized trip such as ours was; every desire for a perfect vacation was met, and I will treasure these memories forever. I would highly recommend your services to friends and family alike. With heartfelt than