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Arlene Richard

Chicago, Illinois Travel Agent

An independent agent with KHM Travel Group in Brunswick, OH, a Travel Leaders Network affiliate agency

All Inclusive, Cruise and Group Travel Specialist

Yes!!  We Know You Are Ready For A Vacation!  Call
Yes!! We Know You Are Ready For A Vacation! Call

Hi!  I have several years experience in the travel industry and I love to travel!!  I have always enjoyed booking travel for my family and friends, so I decided to become a travel specialist to assist others with their travel needs.

I have an innate passion for helping others, which allows me to effortlessly take care of my clients with the best and highest level of customer service. I work hard to ensure that your vacation is a memorable and wonderful experience.

Whether you are looking to plan a cruise, destination wedding, family vacation, honeymoon, or  tour, I am here to make your travel dreams come true. I love working with groups of any size!

My expertise  is Cruises, Caribbean, International, Groups, Weddings & Honeymoons.

I am told by my current clients that they are very happy that they booked with me because of my sincere approach to listening and making sure I understand their needs. I customize their vacation based on the information given and add suggestions to enhance their vacation experience!

My clients love that I accommodate all of the essential "little details" that they don't think about or care to think about. My reward in all of this is a satisfied client who then refers me to family and friends!

I look forward to serving you as your personal travel specialist!

My Reviews

3 of 6 people found this review helpful

Wonderful Trip Advisor

Reviewed By Smiley - Chicago | Traveled to
Arlene is a hands on travel agent. She is responsive and available to you night and day to make sure you receive the best bargain for your money!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The Best Times of my life!!!

Reviewed By Patrice - Washington Dc | Traveled to Jamaica ~ Caribbean
Arlene is the best!!! She doesn't stop until she finds what you want she goes above and beyond with her service. I've booked several trips with her and referred several of my family and friends to her...I love love love Arlene!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The best cruse we had was thru the Pannama cannal

Reviewed By Bill - Ben Wheeler Texas | Traveled to Vancouver
Arlene has gone above and behind sometimes for us on our trip skedualing I would highly recommend her
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

one of the best trips

Reviewed By DreDre - Chicago,Ill | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean

wonderful
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Girls Trip

Reviewed By Marva - Maryland | Traveled to Jamaica ~ Caribbean
Arlene was a pleasure to work with. She was very informative and was available for any questions, cares, concerns and modifications throughout the planning of my trip.

She even assisted with the early check-in when our flight was cancelled and changed for the next day.

Thank you,
Marva
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

Best 50th birthday trip!

Reviewed By Sheri - Waldorf, MD | Traveled to Negril ~ Jamaica ~ Caribbean
It was a pleasure working with Arlene. She was very hands on and always available when needed. What Really stood out was when were due to be home, she contacted me to see how the trip was.I informed her that our flight had been cancelled and that we had been put up in another resort for the night. Shocked to hear this, Arlene sprung into action and called the airline to see what was going on. She also checked us all in so we had one less thing to worry about! Her professionalism was top notch! Thanks Arlene for organizing an amazing vaction forme and my friends!!
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful

The most beautiful resort!

Reviewed By Bebe - Chicago, IL. | Traveled to Jamaica ~ Caribbean
Very helpful in explaining everything. She booked everything accordingly!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

Very Accommodating

Reviewed By Traci - Calumet City | Traveled to
Arlene made the traveling process so smooth. She has a great attitude and a wonderful sense of humor. She responds promptly and she is very efficient. I experienced a crisis prior to traveling, she immediately responded by making recommendations as well as readjusting our travel arrangements. Thanks Arlene
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

It was a pleasure working with her.

Reviewed By Ms. Carter - Chicago, IL | Traveled to
Arlene is a very organized, professional who is very knowledgeable in her profession. She is patient and personable and will go the next step to make sure that you get all of the details about your trip to ensure that you get the most out of your travel experience. I will always use Arlene for ALL of my travel needs!
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

Excellent

Reviewed By trip - Huntsville, AL | Traveled to
Very good service.
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful

ARLENE IS THE BEST!!!!!

Reviewed By Joycee204 - Chicago, IL | Traveled to
I just can't imagine booking a trip without Arlene's assistance. She is consistent, patient, kind and professional. It's a pleasure planning my trip with Arlene because she has knowledge of each country I've visited, the resorts and cruise lines. Arlene always make herself available to accommodate my travel needs. If Arlene is unsure about my request she will get on the phone immediately for answers. I can't wait to book my next trip with Arlene!!!
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Best 40th Birthday celebration ever!!!

Reviewed By Trice - Chicago, Illinois | Traveled to Jamaica ~ Caribbean
Arlene was very helpful, informative and attentive to what I needed during this trip. It was a birthday celebration for me and she was very easy to work with. She checked for everything I asked as well as gave me suggested information or help me with information I was unaware of. Right before we left, during our stay and even coming back home she checked on us to make sure all was good, in which it was. I thank you so much for ur assistance and all that you did for me during this time, Thank you!!!
I would recommend this agent to my family and friends
Arlene Richard responded:
Thank you Latrice for the Wonderful review! It was my pleasure serving you as your Personal Travel Specialist!
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0 of 2 people found this review helpful

Wife 50th year birthday present

Reviewed By Happy Husband - Chicago, Il | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Very helpful, answer all questions, gave great services, her follow up was superb, she was thoughtful and made sure we had everything we need for a great trip!
I would recommend this agent to my family and friends
Arlene Richard responded:
Thank you for you review. I look forward to assisting you with your next vacation!
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0 of 2 people found this review helpful

Best trip ever!

Reviewed By Cameron - Elgin Illinois | Traveled to Caribbean
Arlene was a great help with planning my carnival cruise for our honeymoon. She always responded very quickly to text messages or missed phone calls with questions I had. Overall she was a big help and it made the whole experience of planning the trip really easy. Thanks Arlene!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

She helped from beginning to end!

Reviewed By Rach - Glenwood, Il | Traveled to
Arlene was there at any time of day or night via email or phone to assist with information. She was very knowledgeable and thorough. Her friendly demeanor will keep me as a future customer!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Everything was perfect and perfectly-arranged

Reviewed By Verron F - Chicago | Traveled to
Thanks to Arlene I had the best birthday in the Dominican Republic with my best girlfriends. Arlene made planning easy. We were all well informed of our resort, and we knew what to expect every step of the way. Arlene was always a phone call away. She is extremely knowledgeable, and when she did not have the answer she would find out and follow back up promptly. I believe detail is one of her strong suits. The day before our trip she sent an email with helpful tips including bringing a rain jacket for the weather to a light shawl for the crisp cool air in the restaurants. I highly recommend Arlene; she will turn your trip into an unforgettable experience!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

The cruise was great thanks to Arlene Richard.....

Reviewed By Fann - Joliet,IL | Traveled to
Arlene did an awesome job helping us with Hotel,airline and cruise reservation. THANK YOU!!!!
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Ms Arlene is the best

Reviewed By Chef Mike - Washington DC | Traveled to
Ms,Arlene is the best this is our 4th trip we booked with Ms Arlene. Our last trip we were snowed out over 3 feet our flight got cancelled two days in a row she was back and forth with the hotel in the airport checking flights checking hotel dates she went above and beyond expectation this is not my last trip. If you want to go on a trip any where in the world talk to Ms Arlene
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Arlene Richardson

Reviewed By Teresa - Chicago, Illinois | Traveled to
Arlene, was great I had spoke to three travels before finding Arlene. I told her what I wanted and she sent me quotes right away with suggestions. I will definitely use her again for my trips during the summer months.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

She took care of everything

Reviewed By Uella - Lansing, Illinois | Traveled to
Arlene takes care of all of my travel needs and I will continue to use her because she is honest, thorough, pleasant, and goes that extra mile with a spirit of excellence.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

My honeymoon was fabulous!

Reviewed By Nichole - Queens, NY | Traveled to
This was the first time I used a travel agent to book a trip. Arlene was extremely knowledgeable, helpful and focused on the smallest detail. She informed the cruise ship that I was on my honeymoon, and my new hubby and I received a couple of small surprises that made our trip extra special. Arlene was so great that I referred her to another friend of mine who was getting married and needed help planning their honeymoon. Their experience was just as amazing.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

She was very helpful and patient

Reviewed By Rachelle T - Plano, TX | Traveled to
Arlene was very helpful in planning my trip. She was available and very knowledgeable on all subjects.
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Very attentive

Reviewed By Pat - Memphis, TN | Traveled to
Arlene was there every step of the way during my trip. I had an issue and she made sure I got a voucher for my next trip. She called before during and after my trip to ensure everything was great. It's like doing business with my friend. I appreciate her patience and experience and genuine sincerity when talking to her.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Mr"

Reviewed By Bill - Ben wheeler texas | Traveled to
Arlene has been an outstanding agent for us. We knew at all times were we stood in regard to our trips . She has called us at times to keep us updated after we booked our trip .Called us on the day before leaving to see if we needed anything and hopped we had a great trip. . Also called on our return to see if all. We are repeat customers and have always been very satisfied. We will continue to use her services. She has in our opinion gone above what is expected more then once.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

Arlene held our hand on our first European trip.

Reviewed By Phil-in-the-Ville - Louisville, KY | Traveled to
Arlene Richard is a PROFESSIONAL travel agent. Arlene advised us on all the arrangements. Arlene answered our questions with patience and guided us through steps that were confusing to us in international travel. We are not travelling internationally without Arlene Richard.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Best Birthday Ever!

Reviewed By Kia - Chicago IL | Traveled to Cancun ~ Quintana Roo ~ Mexico
It was very nice I had so much fun on my trip to Cancun everything was 5star
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Customer-focused Service!

Reviewed By Jazz - Chicago, Il | Traveled to
Arlene has some of the best customer service I have experienced. She has excellent communication and responds promptly to any questions or concerns you may have. She recently booked me an all inclusive trip to Cancun. I must say that everything was perfect! There was not one glitch and our accommodations were just wonderful. I am and will continue to be a returned customer.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Awesome travel agent

Reviewed By Drea J. - Chicago, IL | Traveled to
Awesome travel agent! She took care of everything! We will definitely use her again!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Disney Vacation

Reviewed By Katrina - ORLANDO FLORIDA | Traveled to
Arlene was very knowledgeable about the area we were visiting as well as truthful (expensive). Always was available. Made awesome suggestions. Very down to earth. Made me feel comfortable. I will continue to use her for my travel needs. I will be getting married soon so she will be the first one i call in regards to honeymoon. ??
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

Knowledgeable, Professional, Prompt & Friendly

Reviewed By Punta Cana Trip - Chicago, IL | Traveled to
I found Arlene on the is very website and I'm so glad I did. She went above expectations and was very patient with my indecisiveness on choosing a resort for my anniversary trip to Punta Cana. She ensured my husband and I had all of the information we needed and gave some very helpful suggestions. As our departure date got closer, she checked in with us to see if we needed anything. She even gave me a call to see how I enjoyed the trip once we returned home. Her professionalism is astounding. I was particularly impressed with how prompt she responded to every inquiry. Thanks to Arlene, our trip was AMAZING! I would definitely use her to book vacations going forward. I am soooooo lucky to have found her. She definitely provided 5 star service.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

We returned because she is that good

Reviewed By DC - Albemarle, NC | Traveled to
Great for booking our needs.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

She will watch out for you!

Reviewed By Wendy D. - Chicago, IL | Traveled to
Arlene took time to locate the best travel plan for my husband and I. She also assisted in booking the complimentary show for an evening of entertainment, that was included with our travel package. Wow! Arlene kept a close eye out for us, from start to finish. All my husband and I to do was show up and state our and provide confirmation numbers. Trust me, we did not lift a finger! Contact Arlene today and I promise you will write an even better review, se is simply AWESOME!!!!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

She really cares about you!

Reviewed By Laura - Nashville, TN | Traveled to
This is the second time I have used Arlene for planning a family trip. Haha, the first time I was absolutely clueless. I just knew that I wanted to go somewhere sunny in January! Ha!!! She helped me to narrow down my choices to get the perfect fit for my family (six people total). Anyway, last year was perfect, and so this year we went back to the same place!!! She helped me every step of the way - from picking out the hotel, to getting flights and combo deals...she went the extra mile every time. Last year I was stuck on using Southwest because I have a Southwest Credit Card, but Arlene pointed out that with FunJet, I could take a nonstop flight! YES!!! So worth it! I would not have even thought of that. This year we had a really tough time getting a decent flight for one of my sons but she stuck with it and we finally got one. I will definitely use her again. I also like her because she is not just "a travel agent" I have actually come to think of her as a friend! She is personable, friendly and professional all at the same time. Also, she will tell you flat out - "you do not want to stay at that hotel" for example. She gets to know you, and will tell it to you straight. I like her; she is real.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Excellent Trip Planner

Reviewed By Venetta - Chicago, Il | Traveled to
Arlene was thorough with all details of our trip. She made trip planning effortless. I recommend her for your travel needs!!!
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

family birthday vacation

Reviewed By NaNa - Chicago, IL | Traveled to
Arlene is a very experience traveler agency and keep you very inform regarding your trip. She organize a cruise for my family in October 2014, airfare, special shuttle bus to and from port. She made sure we receive the best price for our group. While onboard the ship we receive gifts and my family member was excited and surprise that we receive that many gifts. I will recommend and used Arlene on my next travel with a group.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

i look forward making plans with Arlene.

Reviewed By carolyn,rich - Lansing ,IL | Traveled to
Arlene is awesome very knowledgeable,professional,great personality I have recommended several family members and friends I look forward to planning my vacation with her every years sometime twice a year.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She made planning very smooth

Reviewed By Tara - Chicago | Traveled to
Excellent
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Knowledgeable, Economical and Resourceful!

Reviewed By Vegas, The Strip - Las Vegas, NV | Traveled to
Arlene gave us exactly what we wanted. She knew about every hotel on the Strip and after our description she reserved the perfect stay for us!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Very knowledgeable about details of flying/sailing

Reviewed By Esterr - Illinois | Traveled to
Helpful, friendly, Very likable. Able to advise about possible expectations/concerns. She went above expectations with responses to my questions as I hadn't travelled by ship in a few years. I would definitely use this agent again.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She Is Great At What She Does

Reviewed By Mike - Columbia, SC | Traveled to
Arlene has been booking my travels for some time now, and she has never let me down. I always feel comfortable with Arlene when I need a solid travel agent. She is very knowledgeable, and really exhausts all options when necessary.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Smiley review

Reviewed By Vacation Now! - Lansing, Illinois | Traveled to
Arlene is excellent.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

She is an excellent travel agent.

Reviewed By Shirley - Channahon, IL | Traveled to
Arlene is very thorough and thoughtful when putting together the details of one's vacation. She is full of great ideas when selecting a destination package. She takes great pains to tailor the vacation package to one's budget. And the tips and insider knowledge she has acquired over the years adds to the pleasure of the vacation experience and ensures that the whole experience runs seamless and trouble free.
I would recommend this agent to my family and friends
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