Kelly Ortiz

Elgin, Illinois Travel Agent

Guru Travel LLC, a Travel Leaders Network affiliate agency

Disney World, Disney Cruise Line, Sandals/Beaches

As a owner of Guru Travel, my passion for Disney and my attention to detail make me stand head and shoulders above the crowd. I  specialize in Disney travel, particularly in Walt Disney World, Disney Cruise Line, and Adventures by Disney. With my expertise and experience, I help families stretch their budgets while creating magical memories! 

My Favorite Travel Destinations...

  • Walt Disney World 
  • Disney Cruise Line
  • Universal Orlando Resort
  • Sandals and Beaches Vacations

Walt Disney World Services

  • Mo’s Mouse Academy is a unique Guru designed program that is FREE for all GURU TRAVEL clients who book a room (3 night minimum) and ticket package at Walt Disney World!

Mo’s Mouse Academy includes:

  • l will help you make informed decisions and guide you along the way.
  • Mousetips-magical emails filled with tips and secrets to help you save time and money.
  • Mousesitting - We monitor your reservation for discounts and promotions up until the day you travel.
  • Mousetracking- Tracking and scheduling time sensitive milestones like Advanced Dining Reservations (including character dining), Memory Maker, Magical Express reservations, and much more!
  • Strategy Session – I will help your strategically plan your days in the park to answer your last minute questions and help you spend less time in line and more time having fun!
  • Free Autograph Book! -A special highlight of your trip, guaranteed to make your kids feel special as they get their favorite character's autographs.

Disney Cruise Line Services...

Book a cruise and we’ll make sure this the most stress free vacation of your life.
Every Disney Cruise client gets our special Mo’s Cruise Academy program. Mo’s Cruise Academy is a unique Guru designed program that is FREE for all GURU TRAVEL clients who book a Disney Cruise.

Mo’s Cruise Academy includes:

  • I will help you make informed decisions and guide you along the way. I will take care of everything so all you have to do is pack your bags and enjoy!
  • Cruise Tips - a series of video tips to help make your cruise magical.
  • Check In Ebook –Step-by-step instruction on how to check in for your cruise. Our research shows that this is stressful to many travelers, so we are taking away the stress with this custom ebook.
  • Mo Day Bag– a great Guru Travel day bag featuring our own mascot Mo! One bag per reservation.

Universal Travel Services 

Every Universal Studios client is a unique Guru designed program that is jam packed with everything you need to reduce the stress and make your vacation memorable. And, it’s all FREE for all GURU TRAVEL clients who book a minimum 3 night stay with ticket package at a Universal Orlando resort.

  • I will help you make informed decisions and guide you along the way. Your Guru Travel Professional will take care of everything so all you have to do is pack your bags and enjoy!
  • Mo's Universal Tips, a series of tips to help make your trip magical.
  • Special custom lanyard to carry your cards in style.
  • I'll treat you to refillable pop or popcorn during your stay. Your family will have their choice of free pop or popcorn!

Tropical Vacations Services 

The sand, the surf - yes, it's waiting for you. As a Guru client, you will get our top notch concierge service that makes your vacation stress proof. Our concierge services are always FREE to you, our loyal customers. When you book your tropical vacation, you will receive:

  • I will help you make informed decisions and guide you along the way. I will take care of everything so all you have to do is pack your bags and enjoy!
  • Mo Day Bag– a great Guru Travel day bag featuring our own mascot Mo! One bag per reservation.

 

Service is Key!

Tranquility soaking tun at Sandals Montego Bay. Th
Tranquility soaking tun at Sandals Montego Bay. Th

Our Gurus are hand selected to provide you with concierge level travel services.  From the moment you contact us, we are committed to creating your custom vacation that you will remember forever. We start by taking a unique approach.  We listen.  What are your travel dreams? What memories do you want to make? How can we make your vacation stress free and hassle free. Once we have those questions answered, we are ready to begin.  As a Disney authorized travel agency, we have the inside track on all things Disney and as a Sandals Certified Specialist, we can help you with all your tropical vacation needs. Plus, we have a WHOLE BUNCH more specialties and certifications!

My Reviews

Stress free planning

Reviewed By Kelley - Corning,ny | Traveled to
Kelly and the gurus made planning our surprise trip for our family painless. I was stressing about making it the best trip for my kids. She took that stress away. Helped with restaurant suggestions, fast pass help, payments, transportation from Sanford airport. Made my life so much easier using her. Have sent several friends since that have needed help planning a trip. She is helping us again with planning our summer Disney trip °O°
I would recommend this agent to my family and friends
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Kelly took the hassle out of vacation planning.

Reviewed By Jo - Hoffman Estates, Illinois | Traveled to
The times that I have worked with Kelly have been pleasurable. Kelly is accommodating and knowledgeable. She strives to ensure that our trips are well-planned and run smoothly. I thoroughly recommend her to anyone that may be thinking of traveling by car, plane, train or bus. Consider yourself in good hands with Kelly!
I would recommend this agent to my family and friends
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Book with Kelly!!

Reviewed By KellyE - Wheaton, IL | Traveled to
We have booked 2 Disney trips with Kelly. I was very nervous the first time we took the kids because I wanted their first time at Mickey's house to be magical! Kelly didn't disappoint. She made sure that we had all the "it" places to dine and all the attractions we didn't want to miss lined up for us. It was truly a hassle-free experience. So much that we booked a 2nd trip through her for this fall. Once again, she was able to get all of our dining choices and has made everything so easy and headache free for us!
I would recommend this agent to my family and friends
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Provided information that we never would have dreamed of

Reviewed By David - Pingree Grove IL. | Traveled to
My family of four are so pleased with the assistance provided by Kelly for our vacation. We took our youngest daughter (4 at the time) to her first trip to Disney and wanted to make sure that we had everything covered. Thanks to Kelly, she arranged most of our daily activities and bookings. If it was not for her there is no way possible to know of all of the insurance and outs of the trip. From character signings to great dinners all was perfectly arranged with plenty of time to do the things we decided to do in the spur of the moment. She was so great, we are currently booked up for a Disney Cruise this year! We are ready to be amazed again by her wealth of information!
I would recommend this agent to my family and friends
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Awesome Service

Reviewed By Dan - San Antono, TX | Traveled to
Kelly is an AWESOME travel professional. Her service, attention to details and prompt response to requests is also awesome. She is thoroughly knowledgeable about all things Disney. She has booked trips for me to Disney World, Disneyland and Disney Cruises all with total precision. Kelly is very helpful and will get you the most for your $$$. If Disney offers a discount after you book she will go out of her way to get you the discount. A true travel professional that I would not hesitate to recommend.
I would recommend this agent to my family and friends
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