Agent Specializing in New Zealand
Kiwi Specialist--New Zealand
My Areas of Expertise
It was the best trip, she had everything covered
The greatest family vacation ever
The best family vacation
We would highly recommend her to anyone.
Awesome family trips!
Since calling Janine and having her help us with our first airplane trip as a family three years ago, she has now become our regular go-to for Spring Break travel to warm, tropical destinations.
Her guidance has always suited our needs; one year we used own airplane miles and she coordinated the hotel and transfers; the next year we needed two rooms to accommodate our family (something I would personally feel uncomfortable booking on my own - what if I messed something up?); and the last year we went ‘budget’ (after spending a lot of time and money on house projects!), and she led us to a destination that was totally off our radar, but we ended up booking and had a great time.
Egypt, Antarctica and China
Janine is THE BEST TRAVEL AGENT EVER!
Europe river cruises
She always provides options for each trip planned. I like that she can hold a space and then get back to us for our acceptance or changes.
After the booking is complete, she notifies us immediately of any changes or updates to the trip. If there are problems with them, she is the problem negotiator with the company, airlines, etc.
She also arranges the trip insurance which is a must as we found ourselves in 2 situations where we were so glad we had paid the extra.....very worth it!
We highly recommend Janine to help you with your plan!
Best Agent Ever!
A few things separate Janine from other agents:
- She has high expectations for accommodations - they're affordable but never at the expense of being clean and having great service!
- She finds properties that fit different interests and activity levels - from couples getaways to vacations with little ones, we've always been impressed.
- She knows where the best food & beverage options are for all-inclusive resorts!
Time away is no easy thing to coordinate with busy jobs and small children and we want it to be a special time with great memories. Janine leaves no detail behind - we are always so impressed!
Janine is the GREATEST Travel Agent!
The BEST travel agent!
An unforgettable Honeymoon
Fun in the Sun
I recommend Janine to everyone!
Vacation planning made easy!
Janine Erdman - An agent I would recommend!
Always a great experience
A fun family trip with activities for everyone
Janine is super helpful and has planned 4-5 trips of ours that last few years. She takes all the hassle of researching and pricing things out, airlines, resorts, etc. It's so nice to get a few options from her and then review and pick one. My husband and her have recommended her to a few friends and will continue to do so!! She's great!!
Absolute pleasure to work with!
Janine was an absolute pleasure to work with. My wife and I don't travel that often. The thought of booking flights and hotels is sometimes overwhelming. Janine made it easy for us. While in Vegas our flight home was canceled. One call to Janine and we had a flight back home without any of the hassle. While Janine was helping us, we were able to continue enjoying our vacation and didn’t need to be on the phone or on-line figuring out how to get home. Thanks Janine. We will be calling again soon….
Terrific Customer Service
Janine has been terrific in helping my husband and I plan our vacation! We told her what we were interested in seeing and she helped to find us a destination and tour that we totally enjoyed. After the trip was planned, I suffered an injury to an ankle and Janine assisted in arranging to have a wheelchair available at each arrival and departure throughout the trip. She, also, advised us in tipping the nice people that so graciously pushed me through the airport and customs. She really saved the day!
Epitome of Great Customer Service!
Janine has been the epitome of great customer service/ experience. She has been providing excellent advice, recommendations and service to my extended family for years but I have had the pleasure of working with her for the past two years on our family’s late winter get-away to Mexico and I could not be more impressed with her attention to detail and her expertise in providing a great value for our travel dollars and insuring every detail is covered. I look forward to working with her and seeing what great experiences she has in store for our family.
Janine always provides exceptional service. She helped me to plan my month long honeymoon/vacation and found the best deals for me. I had multiple destinations in mind and also wanted to cruise. She made planning this trip an effortless and pleasant experience. I found her to be absolutely great to work with. Janine knows her clients and knows exactly what they are looking for. Any time I have to book tickets, plan a vacation I just go to Janine and she takes care of it. I know she gets the best deal, the best tickets and destinations. I absolutely love how she provides multiple options and comparisons. I would highly recommend her to anyone who is looking for exceptional service and outstanding travel experience.
25 years of Excellent Customer Service!
Janine has been our travel agent for 25 years. She knows us very well, so we just say 'we would like to go to....' and within a very short period of time, she has our trip plan with details. She keeps us up-to-date for any changes later on. Janine always encourages us to purchase the 'travel insurance' which we have had to use . It made these type situations so much easier when you are away from home. She just recently put together a 'family package trip' which involved a group of us (leaving from different places and getting us to meet up places as a group); we are so grateful we have Janine to guide our travel.
She does a fantastic job of organizing ALL you trips details. We highly recommend her to plan your next trip.
20th Anniversary Vacation
Janine was great to work with. She was very knowledgeable about destinations and resorts which was very helpful in making our final decision on where we wanted to travel to celebrate our 20th anniversary. Janine kept close communication with us at all times which was also appreciated.