Diane Burns

Advance, North Carolina Travel Agent
Sunburst Cruises & Travel, a Travel Leaders Network affiliate agency
Diane Burns
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7 Reviews

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CERTIFICATES & AWARDS CLIA Accredited Cruise Counselor, Tauck Tours 2014 Agent Achiever, Tauck Academy Certified Agent, Princess, Royal Caribbean, Celebrity Accredited

Diane Burns

Advance, North Carolina Travel Agent

Sunburst Cruises & Travel, a Travel Leaders Network affiliate agency

Cruise, Group and Tour Travel Specialist

I have been fortunate to help hundreds of people attain their travel dreams for the last 26 years.   I have escorted over 50 cruise and travel groups to locales all over the world. I also have many loyal clients who have trusted my expertise in guiding them to their dream travel experience whether a cruise, tour, all inclusive vacation, honeymoon or family vacation.  

My expertise:

  •  Luxury Cruises
  •  Family Cruises and Travel
  •  Group Travel
  •  Tauck Tours Certified Travel Expert

Customer Service is my specialty always putting my client's desires and dreams first. I assure they receive the very best travel value while giving my attention to every detail assuring they have the best travel experiences. 

 

My Escorted Groups depend on:

  •  Someone guiding them all along the trip
  •  Attention to details taken care of for them
  •  Private excursions just for their group
  •  Camaraderie with like minded individuals
  •  Loads of fun and laughter while visiting the World

Favorite Places to Travel to:

  • Alaska
  • Australia/New Zealand
  • Canada/New England
  • Caribbean
  • Disney World
  • Greek Isles
  • Hawaii
  • Italy
  • River Cruises - Danube, Rhine, Seine and more
  • Spain

As the owner of Sunburst Cruises and Travel, I am here for my clients and always available to help with any concerns and future travel desires.  Allow me to help plan your next travel adventure.

Recommendations from past clients

Santorini Greece with one of my groups
Santorini Greece with one of my groups

"Hi Diane,I wanted to let you know we had a wonderful time and greatly appreciated your help. It was a truly majestic place and Lindblad tour guides were knowledgable, nice, and incredibly good with our son. We are grateful for everything you did! Best regards,"

"We can’t thank you enough for all your help in making our travel arrangements.  You kept us organized because they all kept asking me…..”What are we doing next?”  or “What are we doing tomorrow?”  We had this trip really built up in our minds and it still FAR EXCEEDED our expectations.  I told you that I still wanted the kids talking about it in 20 years…..”Remember when we went to Hawaii?”  And we definitely accomplished that .  We ALL had a blast."

My Reviews

28 of 36 people found this review helpful

Multiple cruises, all terrific!

Reviewed By Larry & Diana - Blowing Rock, NC | Traveled to Caribbean
We have used Diane as our exclusive agent for cruise travel for many years. She has always been extremely conscientious, thorough, pays attention to detail, and eliminates the hassle of travel planning for us. In addition, she is kind, considerate, and easy to work with. We can't say enough good things about Diane. If these qualities are what you're looking for in a travel agent, Diane is your gal.
I would recommend this agent to my family and friends
Diane Burns responded:
Thanks so much for your recommendation - it is always a pleasure working with special friends and clients like you. I appreciate your business and your kind words. Hope you will enjoy your Iceland Cruise! Diane Burns - Owner - Sunburst Cruises and Travel
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29 of 52 people found this review helpful

A+ for customer service

Reviewed By Judy - Advance, NC | Traveled to Greece ~ Europe
Diane gives 100% to her job giving the best to all her clients. In a time when customer service doesn't seem to be the rule, she provides it completely.
We have known of times when clients have called her at all hours of the day and night, she helps cheerfully and knowledgeably in all situations. If she doesn't have the immediate answer, she will research a
and get back to you in a timely manner. I would highly recommend her to anyone!

I would recommend this agent to my family and friends
Diane Burns responded:
Thanks so much Judy, I certainly try to offer the customer 100% of my expertise and time to assure they have the trip of their dreams. I appreciate your recommendation. Diane Burns, Owner Sunburst Cruises and Travel
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23 of 42 people found this review helpful

So many wonderful trips!

Reviewed By Janie - Advance, NC | Traveled to Africa
Diane goes that extra mile to make sure everything is in place for you! She works diligently to answer your questions and to provide you with all the information you need before, during and after your trip to ensure the best possible experience.
I would recommend this agent to my family and friends
Diane Burns responded:
Thank you so much Janie, it is always a pleasure helping you plan your fabulous trips! I appreciate you and your business. Diane Burns, Owner Sunburst Cruises and Travel
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7 of 12 people found this review helpful

Australia

Reviewed By Ken - Bermuda Run | Traveled to Australia & New Zealand
Diane is a dedicated and committed travel planner professional with exeptional abilities to tailor a travel opportunity to meet anyone's expectations or better! She is a delight to work with and frequently offers innovative ideas that really make the whole process of setting up travel arrangements a pleasure.
I would recommend this agent to my family and friends
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28 of 54 people found this review helpful

All over the World!

Reviewed By ski - Bermuda Run NC | Traveled to Europe
Diane goes the extra mile in making sure all the bases are covered She has sent us all over the world!

From planning to trip completion, Diane stays on top things!

she goes the extra mile even making arrangements for a cake for our anniversary while we were on Safari in Africa.
I would recommend this agent to my family and friends
Diane Burns responded:
Thank you so much for your recommendation! It's always a pleasure helping you plan your wonderful world adventures! I appreciate both of you and your friendship as well. Diane Burns, Owner Sunburst Cruises and Travel
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8 of 23 people found this review helpful

Austrlia

Reviewed By Bob - phoenix az | Traveled to Mediterranean Sea ~ At Sea ~ At Sea
Diane is easy to work with and very knowledgeable. She has excellent follow through and communication skills. When a problem occurs she has the connections necessary to solve it. Diane has planned and sometimes travelled with us on over 12 trips.
I would recommend this agent to my family and friends
Diane Burns responded:
It has been my pleasure to work with you and travel with some of the most fun and pleasant clients I've ever traveled with. You make my job a pleasure. Thanks for the recommendation - I look forward to traveling with you again in the near future. Diane Burns, Owner - Sunburst Cruises and Travel
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6 of 36 people found this review helpful

Awesome Travel Agent!

Reviewed By Cole's - Kernersville, NC | Traveled to St. Martin ~ St. Martin ~ Caribbean
Diane is delightful. She is always ready to meet our every vacation whim!
Very responsive and full of knowledge for the most inexperienced travelers.

I know she is always there if we need her and is always wishing us well in our travels and keeping us updated on any information that has changed or is updated as vacation because close.

She helps us rest easy and enjoy our precious vacation time.

I would recommend this agent to my family and friends
Diane Burns responded:
Thank you so much Kerri - it's always a pleasure and fun to work with you. I appreciate your business and I'm happy with HAPPY clients. Diane Burns, Owner Sunburst Cruises and Travel
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