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Lisa Gardner

Farmingdale, New York Travel Agent

3A-Travel / 3rd Alternative, Inc., a Travel Leaders Network affiliate agency

All-Inclusive & Disney Vacations - Expert Service

3A-Travel was inspired by the romantic "Golden Age of Travel," the 1930s, when service was just as important as getting to the destination. I feel that your vacation begins the moment you decide to take it.

I'm passionate about traveling. I love to travel, and I love to plan your travels. Over the years, even when I wasn't in the travel business, I always helped others plan travel and offered advice. I was told over and over that I should open my own travel agency. So when afforded the opportunity, that's exactly what I did.

Emphasizing a pleasant and trouble-free process, 3A-Travel guarantees a quality experience with a competent staff.  We also work with a wealth of suppliers that offer some amazing amenities and booking incentives.

I can assist you in planning Disney vacations. I've taken a Disney land or cruise vacation every year for over 20 years—sometimes even 2 times a year. I also specialize in All-Inclusive vacation packages and Cruises, as well as Guided and Independent Land tours.

In addition to planning vacations, I can help organize Group and Corporate travel.

As for Travel Insurance, we just don't sell it. We are licensed Travel Accident and Baggage handling brokers and understand the importance of insuring your vacation investment.

When you work with me, you'll find that I'm very personable and provide excellent customer service. You will receive prompt and courteous replies from me, that's a promise. I will research for your trip as if it were my own. I'm honest, and I believe in the products that I offer you.

Hopefully we'll develop a long term relationship, as I have come to do with so many clients in the past, as both business partners and friends.

So let's start creating those memories. Just tell us when and where you want to go, what you desire to see, and what your budget range is. Let us be the ones to do the intricate legwork while you just sit back, relax, and think about your next vacation.

3A-Travel is a 3rd Alternative, Inc. (3A) company. 3rd Alternative is a quality technology company that has been operating since 1991. Primary services include computer consulting and providing Internet services.

Testimonials

Disney Cruise Line
Disney Cruise Line

"From the point of exploration & initial booking through returning to the USA, Lisa's superb service surpassed all travel agents previously hired. Her attention to detail & expedient communication guaranteed a most memorable vacation! I plan to continue booking all future travel requirements w/Lisa." —Judy, Florida

"Thanks so much for telling us about the Global Entry Travel Program that the U.S. gov’t. has for out-of-the-country travel. As you said, it was easy to apply for & we heard back in just a few weeks. We're now approved & we won’t have to wait on long airport lines when traveling. You really are a lifesaver." —Jam

My Reviews

Had a great time

Reviewed By Artie - Farmingdale, NY | Traveled to Camden ~ Maine ~ USA
Lisa is a great travel agent.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Artie, Thank you so much for taking the time to submit your review. I'm very glad that you had a great time, and appreciate your kind words. It's always my pleasure planning trips for you and your lovely bride. ~Best, Lisa
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This was a wonderful cruise.

Reviewed By Cruise fan - Smithtown, New York | Traveled to Canada
Lisa was a very helpful agent. She kept us up to date on our travel arrangements answered all our questions promptly. In particular advising us on the best insurance protection policy to take. We would definitely recommend Lisa as a travel agent.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Cruise Fan, Thank you for taking the time to submit your review. I highly recommend and strongly believe in Vacation Protection, and do my best to offer my clients the best insurance policy for their vacation needs. Most people do not realize once they leave the United States that there medical insurance most likely does not have out of country medical coverage, so it's very important that they do have a Travel Insurance policy. Thank you again. ~Best, Lisa
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Our Cruise to Quebec

Reviewed By Dee - Bellmore, NY | Traveled to Quebec ~ Canada
Lisa was great to work with! She took care of all the details with ease, she helped plan & coordinate everything for our Cruise... from advance specialty dining reservations, advance excursion reservations, transportation to and from the airport etc. Lisa answered numerous questions from all of us (8) and always seemed to be a available. We Highly recommend using Lisa as your travel agent, you will not be disappointed. Lisa is very easy to work with and she has a great sense of humor :-)
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Dee, Thank you for taking the time to submit your review. I appreciate you contacting me to help with your groups cruise, and all of you were a pleasure to work with,. I look forward to working with all of you again, especially Ernie. ;-) ~Best, Lisa
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1 of 2 people found this review helpful

Made us feel special!

Reviewed By RP - Bellmore, NY | Traveled to Napa Valley ~ California ~ USA
Simply put- phenomenal! Such a pleasure to work with and took the care to listen and set the right expectations.

Lisa walked me through my entire trip basically holding my hand. She made my honeymoon a trip to remember.

Thank you Lisa!!!!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear RP, Thank you so much!!! It was my pleasure to work with you on your Honeymoon. As you know I work closely with clients hoping that together we will create positive, long lasting memories, and I'm glad to know that we were successful with your Honeymoon. I look forward to hopefully working with you and your wife again in the future. ~Best, Lisa :)
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1 of 2 people found this review helpful

Wonderful cruise

Reviewed By Howie b - Massapequa park | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Lisa was very thorough and explored many options to find us a great deal. Also was able to get us a nice upgrade
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you! I always do my best to find the right cruise, and offer for my clients, with added amenities/perks where available. Best, Lisa
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0 of 1 people found this review helpful

Lisa is the best!

Reviewed By Louise - Plymouth Meeting, PA | Traveled to Alaska ~ USA
I actually met Lisa on a cruise! She was incredibly knowledgeable and never tried to upsell us or purchase things we didn’t want. I found her recommendations for our Alaska cruise to be extremely helpful. She responded to every question I had so quickly—even at night or on weekends. Does this woman ever stop working? Not for her clients! Highly recommend her for any of your vacation planning needs.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Louise, Thank you so much for submitting your review. I do occasionally sleep, Tuesdays or Thursdays. ;-) It's all about my clients, and providing the customer service they deserve and expect. ~Best, Lisa
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0 of 1 people found this review helpful

An amazing adventure

Reviewed By Dee - Massapequa ny | Traveled to Mediterranean ~ At Sea ~ At Sea
Lisa was very patient with me while planning my European excursion , she kept in contact with me throughout the planning process. I would hugely recommend using her
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Dee, Thank you so much for submitting your review. It was a pleasure to work with you on your trip. Communication is a key component to planning any trip, and I do my best to keep in contact with my customers, providing timely replies to their inquires. ~Best, Lisa
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0 of 1 people found this review helpful

Long Awaited Trip to Italy

Reviewed By Barry - Jericho, NY | Traveled to Italy ~ Europe
We finally had the opportunity to take a long awaited trip to Italy. We only had 10 days between Venice, Florence, and Rome, but wanted to do as much as we could in the relatively short time. We have used Lisa before and knew she would be the one to make this happen and make it memorable. Lisa was very patient with us while at the same time presenting many options for our trip. I think we spoke almost on a daily basis to plan this which was very helpful. She helped us arrange tours, transfers, and rail travel that in the end went off perfectly in all 3 cities. Our trip was wonderful thanks to her help and we left wanting to go back again as there was so much more to see in Italy. Lisa will certainly be the first call when we are ready.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Barry, Thank you for taking the time to submit your review. I was very happy to assist with planning your Italy trip, that we were able to fit in as much as we did into the itinerary, and that all went as planned. I look forward to helping you plan your return. ~Best, Lisa
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0 of 1 people found this review helpful

A fantastic journey

Reviewed By Jerry - West Islip, NY | Traveled to Alaska ~ USA
I found Lisa to be a very caring, competent and easy person to work with. She is diligent and meticulous about the details you ask her to accomplish. Her expertise is evident as you get to plan your itinerary.

On a personal note, I found her to be quite affable and efficient too.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Jerry, Thank you very much for taking the time to submit your review, and for your kind words. It's important that clients feel they are cared about, because I do care, and I'm glad that it was reflective with your trip planning. I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

Alaska Cruise

Reviewed By Mike & Ari - Queens, NY | Traveled to Alaska ~ USA
It was a pleasure working with Lisa Gardner. She was very responsive and thorough with all the details of the trip. We received multiple email reminders about important checklist items.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Mike & Ari, Thank you for taking the time to submit your review. It was a pleasure working with you as well. Being responsive is an important service; and I try my best to service my clients as I would hope to be serviced. I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

Most wonderful experience

Reviewed By Happy Traveler - New York | Traveled to Canada
Lisa Gardner helped plan a most perfect trip. Before the trip she explained
every detail of the trip and constantly emailed new info. Every time I called
her, she answered immediately and led me through the form I had to fill out.
She was on top of all new information about the air travel and specifics of the trip or excursions. She constantly let us know about the documents we
needed .
The trip started off easily. Moving through the airport was a breeze and the
airline was very pleasant. Plane was excellent and the vouchers for taxi to
the hotel were no problem. Very impressed by the hotel. The hotel was
first class and right in the middle of the city of Calgary. We met our guide who
was knowledgeable about all aspects of the trip since he had experienced all parts. The bus was comfortable and an excellent driver. The sights were amazing and so breath taking. Food was very good. Subsequent hotels were also first class.
Departure was sad do to all the
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Happy Traveler, (I do love that nickname). Thank you for submitting your review. While it does appear the review was capped off, I'm so glad to know that my services and the trip both were a positive experience, and it appears you were sad that the trip had to end. I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

A great trip to a beautiful island

Reviewed By RandiB - Bellmore New York | Traveled to Curacao ~ Netherlands Antilles ~ Caribbean
She is so on top of every detail. Very professional and easy to work with .
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear RandiB, Thank you very much for taking the time to submit your review, and for your kind words. It was a pleasure working on your trip, and I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

3 generations had a ball

Reviewed By Al Vig - Florida | Traveled to Mexico ~ Mexico
Lisa spent her timeassisting us in every way. We added 3 additional people 10 days before departing with a group of 13. The hotel was fully booked and she got us 3 options. 2 days before departing she got same hotel for us. No additional fees. She handled everything for all 16 and at a price we could not get by ourselves.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Al Vig, Thank you for taking the time to submit your review. I enjoyed working with you on your family trip. Relationships are important, as such my partnership with the Preferred Supplier that booked this trip, and together we were able to secure the last minute accommodation at the same hotel for your 3 additional travelers. I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

All inclusive with friends

Reviewed By Sherryl - East meadow, ny | Traveled to Curacao ~ Netherlands Antilles ~ Caribbean
Lisa arranged our last trip to curaçao. Her attention to detail and constant communication make her such a great person to work with. We received our travel documents in a beautiful carrying case. We even had a page to leave with our family!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Sherryl, Thank you for taking the time to submit your review. It was a pleasure working on your trip to Curacao. I'm glad that you liked the document package and bag. I look forward to working with you again in the future. ~Best, Lisa
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0 of 1 people found this review helpful

Great experience.

Reviewed By Keet - Haines City | Traveled to Cuba ~ Caribbean
Too much online work. I thought the agent took care of all that..once I'm home from work I do not want to bother with it. I would have been willing to answer any question. I found that part very annoying and frustrating.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Keet, Thank you for taking the time to submit your review. I understand after working all day the last thing you want to do is more computer work. Today's technology has clients agreeing to legal Terms and Conditions online. Most clients enjoy planning their daily activities, so once their desired vacation is secure I step back a bit and let them plan their "fun", knowing I am here along the way to answer questions, and assist as much or as little as they would like. ~Best, Lisa
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0 of 1 people found this review helpful

MY first cruise

Reviewed By Maureen N. - Medford, NY | Traveled to Bermuda ~ Caribbean
I loved working with Lisa. She is a pleasure to have worked with. She stays on top of your plans. I planned a cruise with Lisa, which was my first cruise and would definitely book with her again for all my vacations. She gave me great tips, printed out my luggage tags and provided me with zip ties with the travel agency name so I would be aware if someone opened my suitcase, as they would not have the zip ties with the agency name on them.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you so much for taking the time to complete your review. It was a pleasure working with you as well, and I try my best to keep up on and assist my clients with their plans. I'm glad you appreciated the cruise tips and zip ties (we love the zip ties too). :)
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1 of 3 people found this review helpful

Easy Peasy

Reviewed By Carla - Westbury, NY | Traveled to Bermuda ~ Caribbean
Lisa was attentive and easy to work with. She was on-call whenever we had questions. One of the easiest vacations.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you! It was a pleasure assisting with your cruise, and I'm glad you all had a nice time. We strive to be attentive to our clients questions, replying in a timely manner so the process is smooth and easy for all.
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1 of 3 people found this review helpful

Touring Spain

Reviewed By DDL - SMITHTOWN, N.Y. | Traveled to Malaga ~ Spain ~ Europe
I was going to Spain and using a timeshare. Lisa gathered information and booked tours for us that were suited for us!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you!!! I'm so happy to have assisted, and that you enjoyed your time in Spain and the tours.
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1 of 3 people found this review helpful

Best friends on the best trip!

Reviewed By JCS - Farmingdale | Traveled to Bermuda ~ Caribbean
Lisa is a total pleasure to work with. Professional, courteous and friendly. Always on top of everything you needed, and those things you didn't know you needed.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you so much. I'm so glad that you had a great time. It was really a fun time working with you two, and I look forward to doing so again in the future. :)
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0 of 1 people found this review helpful

Great Family Trip

Reviewed By Mary Ellen - Seaford, NY | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Lisa was great and made planning our vacation easy. She took the time to find a place that would fit the needs of my 14 year old twins, My 24 year old and my husband & I. I would definitely recommend her!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you! I try to take the pain of out trip planning. It was a pleasure working with you, and I'm glad that I was able to find an All Inclusive that best fit your family needs. I look forward to working with you again in the future. Best, Lisa
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0 of 1 people found this review helpful

Lisa rocks!

Reviewed By Rob and Elisa - Lawrenceville, GA | Traveled to Caribbean
The patience of a saint! Walked these first time cruisers through a million questions, all the ins and outs of what we needed to know and needed to prepare for to have an excellent time....and we did!! Highly recommend Lisa as a trusted advisor for any travel needs!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Thank you! Whether you're new to cruising or first timers that's what I am here for - to help my clients with trip planning and answering questions. It was a pleasure working with you, and I'm so glad that I was able to find a cruise that best fit your family needs. I look forward to working with you again in the future. Best, Lisa
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1 of 3 people found this review helpful

Exciting Family Trip!

Reviewed By Monika - Wayne NJ | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Working with Lisa was a great experience.She stayed on top of all my travel arrangements and checked in frequently.My trip was very well organized and everything went smoothly considering I traveled with 3 small kids I can't wait to book my next trip with Lisa!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful

all of them!!

Reviewed By dianne - north massapequa | Traveled to Caribbean
extremely thorough from start to finish. friendly,approachable-always responds to emails in a timely manner.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Our first trip out of the country

Reviewed By Pat - Oklahoma City, OK | Traveled to Jamaica ~ Caribbean
After we picked our destination, Sandals at Montego Bay, Lisa made the trip even more special by suggesting and booking the excursions we took. She also suggested the Club Mobay which allowed us to pass through customs coming and going quickly and in comfort.

Thanks for all your help, Lisa.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Dear Pat, Thank you very much for taking the time to submit your review. You're welcome for the help, and thank you! I'm happy to know you found value in the trip suggestions offered. It's a big world out there and now that you've gotten past the first out of country trip I do hope to help you see more of it. ~Best, Lisa
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0 of 2 people found this review helpful

Our Honeymoon, best trip ever!

Reviewed By Elana G. - fresh meadows, new york | Traveled to Bermuda ~ Caribbean
Lisa was a tremendous help in booking our honeymoon. As first time travelers, we needed as much help as we could get. No question was left unanswered. She guided us in the right direction and provided us with all the information needed to ensure a smooth vacation. She was extremely prompt with our email conversations. We will continue to book with Lisa for our next vacations.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Elana, Thank you so much for taking the time to submit your review. It was my pleasure to help book your honeymoon. I'm glad that you found value in my personalized planning service. I do try my best to provide timely responses to my clients questions, and minimize concerns to hopefully ensure a worry free trip. I look forward to working with the two of you in the future. ~Best, Lisa
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0 of 2 people found this review helpful

Best Travel Agent There Is!!!!

Reviewed By Marni - Farmingdale, NY | Traveled to Montego Bay ~ Jamaica ~ Caribbean
This is the second trip myself and my girlfriends have booked with Lisa. As always everything went smoothly and beyond our expectations. Lisa is ALWAYS available and such a great help. We would not book any trip without her!
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Marni, Thanks so much for taking the time to submit your review. It was my pleasure to once again assist all of you with your trip, and I'm glad that all went smooth. Always here when you need me, and looking forward to helping you plan next years trip. ~Best, Lisa :)
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1 of 4 people found this review helpful

She books the best trips!

Reviewed By Kerri - Massapequa, NY | Traveled to Jamaica ~ Caribbean
Lisa is the best! She always makes sure we are going to have a good time and always reccomends the best resorts suited for us.
I would recommend this agent to my family and friends
Lisa Gardner responded:
Hi Kerri, Thank you for taking the time to submit a review. I enjoyed working with your group again this year, and finding the perfect All Inclusive that fit your needs. I look forward to next year's trip, probably as much as you do. :) ~Best, Lisa
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0 of 2 people found this review helpful

29th cruise

Reviewed By Edward - North Massapequa, NY | Traveled to Caribbean
Lisa continues to exceed our expectations. She is extremely thorough and saw everything through from start to finish. I continue to place all of my trust and confidence in Lisa for all of my cruise bookings.
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Best time everrr!!!

Reviewed By Acourt - North Masspaequa,New York | Traveled to Bahamas ~ Caribbean
Lisa is a wonderful travel agent! She always keeps me up to date on deals with vacations, is always accommodating. She is with me and my family with every step in planning our trip. She responds quickly to emails, or any questions I may have. She is a very friendly person, wishes safe travels and always follows up after to see how everything was. I would recommend her to anyone!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

The BEST, MOST SUPPORTIVE TRAVEL AGENT!!!

Reviewed By Judy - Jupiter FL | Traveled to
Lisa is AMAZING! This was my 2nd trip to Europe, the first being a cruise and the latter a land only tour. This time I had my family in attendance along with friends. She assisted with all the arrangements for both and I'm truly thankful for her expertise. She has been very supportive with her knowledge of the travel industry and her contacts. While in Europe I came across a few "bumps in the rode" and even with the time difference Lisa made herself available using many modes of communication. She showered me with all the contact numbers needed ( 4 countries, 6 cities in 13 days!) anyone could ever imagine, even updates for notifications of any dangers in each country. She was with me every step of the way. I don't think there was a day that went by that I didn't communicate with her! I'm looking forward to my next adventure!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Excellent Service

Reviewed By Jackie - Long Island NY | Traveled to
I contacted Lisa because I was thinking of taking a cruise. Lisa was so helpful and knowledgeable and responsive that I decided to book the cruise. I was on the fence about going but thanks to Lisa's excellent service and the ease of dealing with her I booked the cruise. It was so easy and stressless working with Lisa that I am excited about going on a cruise I was only considering.
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

My wife's birthday.

Reviewed By GBF - Bellmore, NY | Traveled to Prague ~ Czech Republic ~ Europe
Lisa is very helpful and will find you the best options for any trip you want to take. She will go the extra step to ensure you get the best value for whatever you are planning to do and see. I have recommended her to a number of my friends and co-workers and she does not disappoint.

I would highly recommend her for any trip you are looking to take.

George Friedman
I would recommend this agent to my family and friends
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0 of 3 people found this review helpful

My Son's Favorite Trip

Reviewed By Ted K - Old Bethpage, NY | Traveled to Puerto Rico ~ Caribbean
Lisa was fantastic from start to finish. We had very specific needs for this trip, and it was not easy to find a location or a resort that fit those needs, and our budget. Traveling during president's week can be very expensive and Lisa was able to find us the perfect spot. She kept us informed about flight changes all the way up to the date of the trip, and laid out everything for us in an easy way. She even sent restaurant suggestions and assisted with reservations for us before we left for the trip so everything was set when we arrived.

We couldn't be more satisfied and have no doubt we've found our travel consultant for the future!!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Quick Romantic Getaway

Reviewed By Jenny B - Greeley, CO | Traveled to Montego Bay ~ Jamaica ~ Caribbean
We met Lisa on a Disney Cruise and we have been using her to help us book our vacations ever since! We love all the help and knowledge Lisa provides regardless of when and where we are going. She has helped us plan a family vacation on another Disney Cruise and helped plan a quick romantic getaway to Jamaica. Having never been there before, we could not have done it without her help. All I had to do was tell her when and where we were looking, what our budget was, and boom - everything was in my email to compare and book. What used to take me days to plan took me less than an hour this time! We are so impressed with everything she has done for us and now she is even helping our parents plan their first all inclusive trip out of the country. I won't plan another trip without her help and neither should you!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Travel made easy by Lisa

Reviewed By Beth - Farmingdale, NY | Traveled to
Lisa dots every 'I' and crosses every 'T'. You are never left to wonder what to expect. She answers your questions before they are asked. Lisa is extremely thorough and very professional. Honesty and integrity are never in question. I have referred Lisa to family, friends and business associates, they have all been very satisfied with her service. IF you have to leave her a message she gets back to you immediately. Will never use another agent for my travel needs...
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Best Decision I've Ever Made

Reviewed By Nick - Long Island, New York | Traveled to
When I met Lisa, I was as skeptical as anyone who has never worked with a Travel Agent before and even though I haven't left for my trip yet, I already know I was wrong. Not only has Lisa been extremely Knowledgeable, Responsive and Helpful-just the things that this very review asks for but she also has so many other intangible qualities that make working with her an absolute pleasure. Its one thing for an Agent to be professional and knowledgeable but its another for her to care and that is something that cant be taught or learned. If you are like me and looking at this review deciding whether you should use an agent for the first time or whether switching to Lisa is the right decision for your future trip, I can only tell you that I wouldn't travel any other way. Thank you Lisa, for everything!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Excellent Service!

Reviewed By Sherry - Long Island, New York | Traveled to
Lisa was a wealth of knowledge and answered our many questions promptly - and we had many as this was our first cruise. Her excellent customer service continued even after the trip was booked as she alerted us to better options as they arose through the cruise line. We highly recommend her.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Everything a travel agent should be

Reviewed By Rob - Toms River, NU | Traveled to
Lisa made sure everything was taken care of for my vacation. She's on top of everything, will answer all your questions and follow up on every detail. I can't say enough positive things about her outstanding customer service.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Customer Service at its Finest!

Reviewed By Ania - Wayne, NJ | Traveled to
I usually book my trips on line and depend on big named websites to provide everything they promise upon booking, however this year I decided to book my trip through Lisa and I couldn't be happier. Her attention to detail is extraordinary. She actually took the time to learn about me, my likes and dislikes before sending me her recommendations. She was always available to talk and promptly responded to all my questions. Booking any trip is stressful. Booking a trip in a foreign country where you haven't been before is close to terrifying; Lisa made it stress free and exciting. I highly recommend her to all my friends and family and can't wait to book my next trip with Lisa!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

Lisa gave us great service!!

Reviewed By LydiaW - New York, NY | Traveled to
We are very happy with the service Lisa gave us in booking our cruises, she found us the best deals, had kept us inform on any changes, asked if we need any assistance in booking excurisions and sent us reminders to make sure we had complete the documents for our cruise. We cruise several times a year, the previous agents we use did not contact us after we book until a week before the cruise when they sent us a bon Voyage message. I didn't know this type of service existed until I booked with Lisa at 3rd Alternative.
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

She worked very hard for us

Reviewed By Don't know - Great Neck, NY | Traveled to
I would recommend Lisa to everyone I know. She worked hard for us, even into the night. I emailed her at all hours and got an immediate response. She looked into everything that we asked.
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

She found us exactly what we were looking for!

Reviewed By Karen - NY | Traveled to
She was proactive and enthusiastic! I was excited every time I heard from her because it meant my trip was becoming a reality. She was also quite professional. I will definitely work with Lisa again!
I would recommend this agent to my family and friends
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1 of 5 people found this review helpful

Lisa was very patient

Reviewed By mar - long island, ny | Traveled to
Lisa did her hardest to find a fun place for my grandchildren and the rest of the family and succeeded. Everyone had a great time thanks to her.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Best trip ever

Reviewed By mar - freeport,n.y. | Traveled to Florida ~ USA
Lisa has been extremely helpful finding great vacations with savings. I could reach her at any time of day if I needed help with something. Lisa gets back to me as soon as possible.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She was always there when you needed her

Reviewed By Virginia - Long Island, NY | Traveled to
Lisa was great to work with; she was knowledgeable, helpful and when ever I had a question she was right there to help. I would recommend her to any of my friends and plan to use her again when I decide to go on another vacation.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Responsive, detail oriented, and great to work with- who could ask for anything more

Reviewed By Amy - Long Island, NY | Traveled to
Lisa was amazing, This was the second trip that we booked with Lisa and we wouldn't use anyone else! She worked with us to meet our schedule constraints and get the best rates. She was very knowledgeable and gave us very helpful information and great recommendations. She was a pleasure to work with. No matter how many questions we had Lisa always answered them quickly and happily. She was very responsive and very detail oriented. She followed up after our trip to make sure we enjoyed our trip and to obtain feedback that would be helpful to future clients. It was a great experience working with Lisa and I highly recommend her.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Lisa handled everything for us

Reviewed By Jerry & Roz - Plainview, NY | Traveled to
This was our first cruise vacation. Not knowing anything about cruises, Lisa handled every last detail of our trip. We traveled to Seattle to board the cruise ship to Alaska. Lisa directed us to the best cruise ship and helped us with our land tours, dining selections as well as other options on the ship. We had an amazing trip. I would highly recommend Lisa when planning a vacation.
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Lisa is the best

Reviewed By Mena - Farmingdale n.y | Traveled to
I have never booked a vacation on my own before so i was very hesitant.. I was then recommended to Lisa. She was amazing booked my flight, hotel transportation etc i was at total ease she responded to my millions of questions within minutes. . I had an amazing stress free vacation in bahamas thx to Lisa.. I 100 percent recommend her to all.. And i will definitely be using her again.. Thx Lisa u r the best xo
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Amazingly helpful!

Reviewed By Donna - Huntington, NY | Traveled to
We booked our hotel,air and transfer with Lisa at 3-A travel for our recent trip to London and we are so glad that we did! We got a very good deal but did not know what to expect as to the convenience and quality of accommodations at the Marylebone Hotel. We were VERY pleasantly surprised! The hotel was beautiful with outstanding service with a very helpful concierge.We loved that the hotel was in a quiet area but within a short distance to "all the action".Lisa was wonderful as we made our plans, always following up to make sure or wants and needs were being met. She was absolutely fantastic and I highly recommend her for all of your travel needs!.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She was with us every step of the way!

Reviewed By VP - Long Island, NY | Traveled to
Lisa was incredible! She got us a great price, she was very responsive, paid attention to every detail I wanted in a trip, she contacted the resort to make sure our vacation was perfect! I felt like she was truly my personal travel agent! I can't wait to plan my next vacation with her! Thank you Lisa!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Hands down, BEST travel agent!

Reviewed By ariesintheskywithdiamonds - New York, NY | Traveled to
We have been working with Lisa for the past two years after being referred to her by a friend. We had a terrible experience with our previous travel agent (service had deteriorated over the years) and we were introduced to Lisa at the perfect time. Lisa is extremely thorough and quick to respond to any email that I send. She is extremely reliable and knowledgeable in her field. Lisa goes above and beyond with her service and never misses a beat. When payments are due, Lisa is timely and efficient, ensuring a smooth process from start to finish. I am extremely grateful for her service and I have recommended her to other family members. I will continue to trust Lisa with all of my travel needs and I look forward to a great partnership in the future!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Amazing responsiveness

Reviewed By Golfer - Nassau County, NY | Traveled to
LIsa is incredibly responsive to her clients, offering many options for cruise lines and much better value for excursions than the big ships provide. Never have I felt pressure to "buy" something I don't need. When I have a question, I get a response almost instantaneously even it if only to say that she will need to research it.....no matter what the time of day (or night !!). Fortunately all of our trips have worked out PERFECTLY, but I am certain if I needed her, she would be there for us. I have already referred several new clients to her and expect to send more her way.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Outstanding!!!

Reviewed By Jessica - New Jersey | Traveled to
My friend and I were looking to book a vacation and Lisa was recommended to us. From day one, Lisa kept us updated every step of the way. Whether the itinerary changed, or if there were upgrades available, she informed us right away. This was my first cruise and it exceeded my expectations. I highly, highly recommend using Lisa.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Above & Beyond!

Reviewed By Ania - New Jersey | Traveled to
Lisa came highly recommended through a friend and since I book all my vacations myself I was a bit skeptical; however within 5 minutes of speaking to her I knew I made the right decision. She was extremely informative, attentive and knowledgeable to say the least. She made me feel important and answered all my questions promptly. She really went above and beyond with making my cruise to Greece memorable. Thank you from the bottom of my heart.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Excellent!

Reviewed By Barbara - Long Island | Traveled to
Lisa is a very professional, reliable & thorough travel agent. I wouldn't hesitate one bit to recommend her services!
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Golff trip to Florida

Reviewed By Richard - Long Island NY | Traveled to
Lisa Gardner planned and executed the trip with true professionalism. She was always responsive and quite helpful. Great time.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great Resource

Reviewed By Corey - Long Island | Traveled to
Lisa was great in helping to make sure everytrhing was properly handled for our vacation we took in September, 2015. The trip was flawless and we never had to worry about anything. She even got us more incentives than I could of gotten had I made the bookings myself. I will always turn to Lisa before finalizing any plans for our next trip.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Dream trip to Costa Rica

Reviewed By Kathy & Dean - 11803 | Traveled to
My family and I planned to go to Costa Rica last minute. With our demanding jobs we weren't able to plan the trip at all besides knowing our destination, time frame and budget. When we searched the internet it didn't seem that the trip was feasible in our budget. That's when we reached out to Lisa, our miracle worker, mind you 2-3 weeks prior to when we were supposed to leave for a trip that wasn't even booked yet! We didn't have high hopes considering our time and budget were limited but she went above and beyond. She coordinated airfare, travel, accommodations at 2 beautiful hotels, 3 excursions, and transports for 5 people including 2 children (car seats needed)...all within our budget. She truly was a godsend. She took care of all the details and provided us tons of helpful. Any question we had at any time she had an answer. Any potential problem we thought of, she solved. I never thought using a travel agent would be useful or save me money, boy was I proven wrong.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Super agent

Reviewed By Educator - Long Island, N Y | Traveled to
I've used many other travel agents in the past, but Lisa is, by far, the best. She not only takes the time to personalize plans, but follows up afterward with a really great "debrief" so she can keep improving her services for all of her clients. When we had a small problem when traveling, she solved the problem immediately and even got us an unexpected refund for a partially cancelled excursion. We first used her service about a year ago and have had her book our trips 3 times since. I can't think of anything that would improve on what she does or how she does it! I wouldn't dream of using another agent.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Great service

Reviewed By Pinajd04 - NY | Traveled to
Lisa was a great help in booking my trip to DR and was very responsive with my requests. She was able to find a better deal than what I found with an upgraded room and concierge level and checked on us all the way through to make sure we were having the best experience possible. Lisa's customer service beats any kind of online travel bookings and I would highly recommend her for all your travel needs.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She booked a relaxing and enjoyable vacation

Reviewed By harry - Plainview, NY | Traveled to
We are grateful that you were able to get us placed in the Las Brisas Wing because that was where most of the up-scale restaurants were located and it was also next door to where we ate breakfast every day, so that we actually didn’t have to go very far. Our ocean-view room had a terrace and we often sat out there. The room was quite large with 2 couches and a desk besides the bed area. We ate that evening at a Steakhouse called Chops. We both had strip steaks which were as soft as butter. Every day we ate lunch at a restaurant/grill near the pool and dinner on Tuesday was at the hibatchi/Chinese restaurant. Wednesday we took the tram down to the marina area where we took a 10-minute boat ride to Palamino Island (the resort’s private island) and stayed on the beach. That evening we ate at the fish restaurant (Stingray) down at the marina. Excellent meal. Thursday & Friday we stayed at the water park. That is where many of the families with kids are found. In any event it was a wonderful vacation and we would consider, at some time in the future, going back.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

All inclusive resort.

Reviewed By Miriam and Evan - Allentown, PA | Traveled to
Lisa gave us a few options for an all inclusive resort for a family of 5, and we made our choice. It was that easy. She did all the research.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Our Trip to NOLA

Reviewed By bw - Jericho, NY | Traveled to
My wife and I have had a trip to NOLA on our Bucket List for some time and so when we had the chance to go, we wanted to make sure we made the best out of the time spent there. Lisa has helped us before on a trip to London that made the trip an incredible time and allowed my wife and daughter to see and do everything they wanted. So for NOLA it was a no-brainer to get help from Lisa. She took the time to provide us with different options for hotels and tours that allowed us many choices and then took the time to completely answer all our questions. The result was that we stayed at a great hotel close to everything, took some fun and informative tours, and enjoyed the diverse cuisine in the French Quarter. Could not have had the vacation we did without her help.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Best Agent I've Had

Reviewed By SS in Seaford - Seaford, LI | Traveled to
Best Travel Agent I've Had. Took care of everything and saved me money by keeping up with discount promotions after initial booking so we changed the plans to take advantage of the savings. I have recommended Lisa to both friends and family. We will book all travel through her from now on.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Lisa was a pleasure to plan a trip with

Reviewed By Jay Doobie - Dix Hills, NY | Traveled to
Lisa was able to find a nice boutique hotel for my parents 65th wedding anniversary. My folks loved the well planned trip and the day trips we took also. All in all it was a wonderful time spent with my parents on the amazing anniversary, and many thanks to Lisa for planning this trip.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

El Paso Texas

Reviewed By Sue - New York, NY | Traveled to
Lisa was great helping a varied group of people for a bowling tournament in El Paso Texas, her suggestions were great and the hotel was wonderful
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Lisa pulled it off for us with not much time,, AWSOME

Reviewed By Awsome - long island n.y | Traveled to
We called lisa in late march and told her that we wanted to go to Aruba in the 2nd week in may. We gave her a buget and not a large buget by far,, and she made in happen,a vaction of a life time. The trip far exceeded our expectations. Thank you so much Lisa Gardner of 3A- Travel Agency 516-753-1515
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

efficient and quick!

Reviewed By pinajd04 - NY | Traveled to
Lisa is very knowledgeable and provides a number of options with recommendations. Rates are competitive and customer service above and beyond!
I would recommend this agent to my family and friends
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2 of 8 people found this review helpful

Ms. Gardner took great interest in making sure all aspects of our vacation were wonderful

Reviewed By barbara - Farmingdale, ny | Traveled to
Ms. Gardner went above and beyond in planning our Canadian cruise. She made sure that our cabin was in the best available section of the boat, made sure our dining arrangements were exactly what we wanted and made sure that all the shore excursions would be the most suited to our needs. She is currently planning a road trip for us out west. We are looking to fly into Seattle and then drive to San Francisco and then to Reno. In addition to help us determine how many days we want to spend in each destination and where we want to stay, she has given us a lot of literature on what we want to do in each spot, not limited to the usual tourist spots. All in all, Ms. Gardner goes out of her way to ensure that the trips are truly "trips of a lifetime".
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She attended to every detail and was wonderful to work with!

Reviewed By Very Happy Client - NJ | Traveled to
Lisa seems to have a natural flair for giving outstanding customer service. She attended to every detail of our trip with such enthusiasm and attention to detail. She is very upbeat, proactive and pleasant to work with. She's well organized and was able to answer or get answers to every question. Lisa was always going the extra mile and spending the time to make sure our needs were met. I wouldn't consider booking a trip without her.
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

She found me exactly what I was looking for!

Reviewed By karen - NY | Traveled to
Finding the perfect getaway for my husband and I with Lisa was so easy. She was enthusiastic and professional. She found us exactly what we were looking for. We loved our getaway! It was exactly want we needed!
I would recommend this agent to my family and friends
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0 of 4 people found this review helpful

Lisa takes care of all details

Reviewed By Chris - Davenport, Fl | Traveled to
Lisa is very conscientious in taking care of all the little things to make travel easy. She is very patient and willing to do lots of research when booking trips. Her enthusiasm for travel is contagious and she is delightful to work with.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

A wonderful experience!

Reviewed By Padiodasz - New York | Traveled to
We have not really used a travel agent except for one other trip. We were reluctant in that we had been to Alaska before. Our friends we were traveling with insisted. Now we can say, what a peace of mind, having everything lined up perfectly. We had no snags. And the "creme de la creme" was getting all of our travel documents, luggage tags & ties in a nice zipper pouch. All of our itinerary in one handy place. Once we boarded our cruise ship, there was a treat of chocolate covered strawberries to greet us as well as a dinner certificate for two at the elegant restaurant on board for our first evening sailing. Lisa was always friendly and quick to respond to our inquiries. We would definitely use Lisa Gardner and 3A travel agency again.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Lisa was so dedicated to us and our trip it was like being part of her family.

Reviewed By Audra S - Hankins, NY | Traveled to
From start to finish Lisa left out no detail. We were well prepared in advance and ready for what turned out being the trip of a lifetime for our family and friends. Traveling as a large group can pose difficulties, but not for Lisa. We are grateful for all of her attention, dedication and love given to our 20th wedding anniversary vacation to Riviera Maya, Mexico. Lisa will be our exclusive travel agent. Hugs and thanks to her!
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Fantastic Service

Reviewed By npmsax - San Carlos, CA | Traveled to
Lisa was very helpful in securing us the best deal for our European adventure. Will definitely work with her again in the future.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Trip to Toronto

Reviewed By Lorraine & Michael - Plainview, NY | Traveled to
"Thank you SO MUCH to Lisa Gardner and 3-A Travel Agency for planning an amazing weekend away in Toronto for my husband, Michael and I. First, we were given a choice of 4 hotels to choose from, which was great. We really loved having a choice. When we made our choice, Lisa's advice was invaluable about travel insurance and all the documents we would need. It was mailed to us in a nice little case-which I took on our trip. It kept all of our travel documents in one neat place. And we even got little ties to lock up our suitcase, which proved to be a lifesaver since I didn't have a lock. The weekend exploring Toronto was so much fun-we were like kids again. Lisa provided us with packet of things to do in Toronto. Lisa and 3-A Travel are top notch an so professional, taking care of everything you need from the time you leave to when you get home. We have found our travel agent! The view from our hotel room was amazing-a beautiful view of Toronto and the CN Tower. I look forward to planning a trip this summer to France with Lisa and 3-A Travel Agency.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Simply The Best!

Reviewed By Steve O - steve.l.owen@btopenworld.com | Traveled to
From booking our cruise to the cruise itself Lisa made the whole process simple and enjoyable. Helpful and knowledgeable she was always on hand to offer advise and guide us through any questions we may have had. Without hesitation we will use her services again and would highly recommend her to prospective clients. A superb example of customer service at it's highest quality. Simply the best!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Very helpful!

Reviewed By Lander - Massapequa ,NY | Traveled to
Lisa was extremely helpful in booking several of my vacations! She is very familiar with pricing and was able to save me money when I needed to use reward points that I had saved for years. In the past I would spend days booking my own trips that didn't always turn out so well. Lisalander there to do all the leg work for you and than some. She is a great agent and I highly recommend her.
I would recommend this agent to my family and friends
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0 of 5 people found this review helpful

Lisa's stellar organization and vaca planning

Reviewed By Beth - Farmingdale, NY | Traveled to
Lisa is extremely efficient in planning a vacation. There is no stone left un turned. She guides you thru everything you need to do from reminding you to take your passport and to register for seating on the air line. Brochures with information easy to read and a 'leave behind' sheet for the family to have all of your info. Lisa is extremely professional and friendly...cant wait to book again! Have already referred her to two families!
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

Don't travel without Lisa!

Reviewed By Linda - Chicago, IL | Traveled to
I wanted to book a last minute trip to Disneyworld for my family. We've been there many times and I always booked everything myself. This time, I decided to book through Lisa to see if using a travel agent made things better. It did! Lisa just handled everything with ease. We decided a week before the trip to add my 11-year old niece to our traveling party. I thought we might have to change flights to get us all together, but Lisa got her on the same flights and added her to our Disney reservation with ease. A snowstorm hit Chicago the day before our return, and Lisa sent me complete details on what to do in case the airport shut down. She had it all worked out while I dined in the Magic Kingdom. In the past, I would have been frantically talking to the airlines while my family enjoyed the parks. And she did all of this on a SUNDAY! Lisa knows her stuff.
I would recommend this agent to my family and friends
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1 of 7 people found this review helpful

You're In Great Hands With Lisa!

Reviewed By Happy Traveler - Los Angeles | Traveled to
Lisa handled everything--flights, accommodations, car rental in addition to recommending restaurants and making dinner reservations on our behalf. She was in touch with us during our trip advising on any changes and made sure everything met our needs. A true professional whom I highly recommend.
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

European Extravaganza

Reviewed By Shari - Long Island, NY | Traveled to
We knew we were going to Europe at the end of the year.....but we just never took action to book the trip (life happens). I spoke with Lisa and told her our travel parameters (destinations, desired dates of travel, cost parameters, number of travelers) and she and her vendors worked out an extraordinary itinerary. Every detail of our trip (from transfers to/from hotels and airports, to desired tours within each city visited, and the hotel accommodations themselves) was seamlessly executed. We flew to Paris for a few days (of touring and crepes), then flew to Rome (more touring, but this time gelato and pasta), then took the train to Venice (more touring, more gelato, more pasta), then flew to London (more touring, but with tea and chocolate), and ended our trip with family north of London. This was, without a doubt, a trip of a lifetime for me, my husband, and our two 20-something daughters! And I just cannot emphasize enough how easy each step was made because of Lisa's hard work and attention to detail. We did everything we wanted and then some! Thank you so much, Lisa, for helping us plan this European extravaganza!
I would recommend this agent to my family and friends
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0 of 6 people found this review helpful

Lisa is the best

Reviewed By Jim's Review - Clermont, FL | Traveled to
Lisa was very helpful from the start. I highly recommend using her services to anyone traveling on a cruise. It was so nice to see chocolate covered strawberries in our stateroom when we arrived on board. Expedia never did that.
I would recommend this agent to my family and friends
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