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Crystal Hay

Grand Prairie, Texas Travel Agent
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Crystal Hay

Grand Prairie, Texas Travel Agent
SC Travel Group, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
Years of Experience: 7
45 Reviews | 100% Recommended
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Carmel Travel Agent Expert

Welcome to my hometown- Monterey County, CA!  From the dramatic panoramas of the Big Sur coastline to the fairytale cottages of the charming city of Carmel-by-the-Sea, Monterey County is a truly inspired California getaway.  A visit to the world-reowned (and backdrop to Disney's Finding Nemo 2) Monterey Bay Aquarium and a trip through time on historic Cannery Row in Monterey merely scratch the surface of things to see and do and taste within this diverse county.

There's a full calendar of year-round events, discover the abundant wildlife of the Monterey Bay and Moss Landing, play an unforgettable round of golf at the iconic Pebble Beach Resorts, or dine on the local bounty of the Salinas Valley, complete with award-winning wine from the Santa Lucia Highlands- whatever you do, saor every moment of your adventure in Monterey County.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Book with Confidence
Monterey County Destination Specialist

Related Travel Stories

Monterey County, CA

My Reviews

Rating: 5 45 Reviews | 100% Recommended

Fab 50th Bday in Mexico

Reviewed By Diva - Grand Prairie, TX | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal did an amazing job with planning my 50th birthday celebration to Mexico. She managed to help me reserve a beautiful all inclusive resort for me, my husband and nine other couples. She went above and beyond to make sure I had the best room which came with butler service, a rooftop jacuzzi and unlimited views of the ocean. I had the best time ever and would do it all over again with Crystal's help (of course!). She really knows how to plan a celebration and I almost don't want to share her with anyone else, but I'm definitely going to recommend her to all my friends, neighbors, and family members.
I would recommend this agent to my family and friends
11 of 17 people found this review helpful
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Amazing Honeymoon

Reviewed By Mr and Mrs L - Dallas, TX | Traveled to St. Lucia ~ Caribbean
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
I would recommend this agent to my family and friends
8 of 12 people found this review helpful
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Last minute Disney trip turns EPIC!

Reviewed By Happy Kids = Happy Mommy - New Orleans, LA | Traveled to Orlando ~ Florida ~ USA
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
I would recommend this agent to my family and friends
6 of 8 people found this review helpful
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Amazing 25th Anniversary

Reviewed By Mr & Mrs Lane - Nashville, TN | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
I'm still in shock at how she managed to find us accommodations with a last minute trip. Crystal even found my husband and I a swim up suite! We enjoyed every minute of our trip! At first we didn't want to leave the resort due to covid concerns, but she encouraged us to do a private tour of the area. The tour was such an amazing experience which included lunch/drinks and our guide was hilarious. We honeslty can't thank her enough for everything she did for us.
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Destination Wedding Bliss

Reviewed By The NEW Happy Couple - Shreveport, LA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I never thought to use a travel advisor to assist with a wedding, but I'm so glad I did. Crystal took so much stress off of us planning our destination wedding. I originally planned to have our wedding locally, but with concerns of covid and large crowds, we had to alter the plans. When I had my consultation with Crystal and explained that I wanted to plan a destination wedding within 5 months, I figured she would turn us away, but she didn't even hesitate to get started. In less than 72 hours she had three gorgeous all inclusive resorts and wedding quotes. I was shocked! From there, every part of the planning up until the time of the wedding went exactly as planned. She took care of our guests reservations with ease. Lastly, she's an EXPERT in passport services. Both my fiance and I needed passports- she gave us instructions on how to make an appointment to be seen in person at the Dallas office to have our passports issued the same day (I'm still blown away by all of this!).
I would recommend this agent to my family and friends
8 of 13 people found this review helpful
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Beautiful Natural Trip

Reviewed By Beth and Paige - Cincinnatti, OH | Traveled to Costa Rica ~ Central America
My best friend and I are nature lovers and wanted a trip that would be inclusive of all things natural. Talking to Crystal was so nice and she completely understood what we wanted. Our trip to Costa Rica was so amazing! Hiking thru the rainforest, the beautiful wildlife, ziplining and so much more. We are ready to plan our next trip to Belize! Thanks Crystal!
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Wine tasting in Baja California

Reviewed By Jennifer - Waco, TX | Traveled to Baja ~ Baja California Sur ~ Mexico
Just had an amazing trip with my friends to celebrate my 35th birthday. I explained to Crystal that my friends and I aren't big partiers and wanted more of a classy type of trip. We all love wine (who doesn't lol) and she booked us at a winery resort in Baja California, Mexico. It was exaclty what I wanted to experience for my birthday- super cute, super classy, and great wine. Crystal is now my go to for all things travel!
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
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Adventure in Belize

Reviewed By Ryanne - Memphis, TN | Traveled to Belize ~ Central America
I loved everything Crystal put together for our trip to Belize. We were 3 couples. Our itinerary was packed with adventurous activites from diving into waterfalls, hiking in the rainforest, a cave tour, and even seeing the ruins. We had a great time!
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
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Incredible 50th Anniversary Trip

Reviewed By Cynthia - San Antonio, TX | Traveled to Turks and Caicos Islands ~ Caribbean
Where do I begin?! I needed help with planning my parents 50th Anniversary trip for a group of 24. I had no clue what I was doing and Crystal made it so easy for me. She found my family 3 private villas and each one was stunning and directly on the beach. My parents were beyond happy. I'm so grateful for all the work Crystal did for us. My husband and I will definitely plan our next trip with her.
I would recommend this agent to my family and friends
3 of 4 people found this review helpful
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Girls trip to Cabo!

Reviewed By Dana, Leslie, Tonya, Vanessa, Megan, and Kat - Chicago, IL | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
My friends and I had way too much fun! Crystal was fun to work with and she knew exactly the best place for our group to stay at in Cabo. The tequila cruise was our fav. We're ready to go back!!! Thanks Crystal =)
I would recommend this agent to my family and friends
4 of 6 people found this review helpful
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Disney World Magic

Reviewed By Ashley & Family - Pensacola, FL | Traveled to Orlando ~ Florida ~ USA
Our family Disney World trip was perfect thanks to Crystal! We were a large size family group (6 adults and 8 kids) and needed accommodations to fit our family. Crystal immediately offered to quote us a private villa. She found us a gorgeous modern 6 bedroom villa in a resort style community very close to the park. The villa had everything we needed- heated pool, outdoor kitchen, super fun game room, and even Disney themed kids rooms with bunk beds. She even managed to get us a credit towards private chef services which we absolutely LOVED! The chef was great and the food was amazing (kids were full!). We had access to all the amenties in the community. There was a water park, restaurants, spa, gym and even included was a shuttle ride to the park. Thank you so much Crystal for making this a magical family trip!
I would recommend this agent to my family and friends
6 of 10 people found this review helpful
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Amazing Anniversary Getaway

Reviewed By Mr and Mrs Marshall - Fort Riley, KS | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
If you are looking for a tailor made experience were they greet you at the airport like you are a celebrity, get private transportation to your 5-star resort, have a view like the picture below and everything is all inclusive! Then you need to book with SC Travel Group ASAP! Seriously, this was our first trip out of the U.S and SC Travel made this a stress free experience. We literally told them the destination, how long we wanted to stay and that it was our anniversary. Everything else from booking flights, resort, and every other headache you would experience planning a trip yourself; they handled it efficiently. Hell, if we could give them 10- Stars, we would. They definitely have a returning customer with us!
I would recommend this agent to my family and friends
7 of 12 people found this review helpful
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Stress free planning

Reviewed By The Mitchell's - Plano, TX | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
We truly appreciate Crystal for taking the time and arranging our vacation. We haven't traveled in over 5 years and it was long over due. Crystal really took out the stress of planning and she was very knowledgable about the islands. We took her advice and reserved the catamaran tour to spend the day in Barbuda and it was perfect. We're ready to retire there now.
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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Best Birthday Celebration Ever!

Reviewed By Destiny - Chicago, IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
I'm so happy that Crystal coordinated my 40th birthday celebration. We were 3 couples and wanted somewhere to relax and still have a few things to do. Our resort was gorgeous and intimate - they even brought out a steel drum band during my birthday dinner. The beach was the prettiest I've ever seen. Food was perfect and everyone both on and off the resort were super friendly. We have NO complaints at all!!!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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10 Year Anniversary in Paradise

Reviewed By Mr & Mrs Jacobson - Tulsa, OK | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
The most relaxing week of my entire life. My husband and I enjoyed celebrating our 10th year Anniversary in one of the most romantic islands in my opinion. We really enjoyed the sunset views from Shirley Heights and Sunday night BBQ party - the music and dancing was so much fun and the food was delicious. Crystal did such a great job mapping everything out for us.
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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Mommy and Daughter Getaway

Reviewed By Two Exploring Ladies - Oklahoma City, OK | Traveled to Oahu Island ~ Hawaii ~ USA
Crystal, I hope you're reading this... THANK YOU! I contacted Crystal for a quick Mommy/Daughter trip to Hawaii. I wasn't looking for anything too over-the-top, but still an experience for us. Crystal understood what I was looking for and not to mention our daughters are the same age. She planned out our trip so easily. My daughter has raved to all her friends and now we're thinking this will be an annual thing.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Family Fun in Riviera Maya

Reviewed By Simpson Family - Rockwall, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
Trying to plan a family trip is exhausting (especially with 4 kids under 10yrs) and Crystal helped us out. We really didn't know where or what we wanted and she made recommendations to help narrow down our decision. So thankful we decided to use an agent, it truly helps! Oh and the waterpark at our resort was exactly what we needed for the kids!!!
I would recommend this agent to my family and friends
5 of 9 people found this review helpful
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Well Taken Care Of

Reviewed By Mr & Mrs Thompson - Dallas, TX | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Crystal took such good care of us! She planned out everything for us from flights, transportation, and even a few tours. The one thing that stood out for me was the fact she checked on us during our trip, she even texted me to let me know there was an expected winter storm heading to our home area whereby our flight could be delayed or canceled and that she was ready to rearrange our trip if we needed an extra night at our resort. I've already recommended her to several family members and friends!!!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Bachelor Bros

Reviewed By Bros in Mexico - Conner and Bros - Fort Worth, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
I really like Crystal. She was so cool and patient with my bros. We were a group of 12 guys for a bachelor party. She got us a nice resort with parasailing, kayaking, and a fishing excursion. We had a great time. She's awesome!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Fun Family Time

Reviewed By Ruiz Family - Houston, TX | Traveled to Jamaica ~ Caribbean
Crystal was great! She recommended 3-4 tropical destinations for my family. I'm still shocked she managed to stay within our budget. We had a great time and the resort and food was perfect. We will recommend her to all our family and friends.
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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40th Relaxing Birthday

Reviewed By Renee - Seattle, WA | Traveled to St. Maarten ~ St. Martin ~ Caribbean
I wanted a relaxing trip with my husband to celebrate his 40th birthday. We have 4 kids btw. I had searched so many tropical destinations and just wasn't sure where or what to do. Crystal gave me 3 options, she made it way too easy. We chose St. Martin because of the amazing resort. The trip was perfect! My husband has so much fun. Thank you Crystal for helping us!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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We LOVE Costa Rica!

Reviewed By Mike - Richmond, VA | Traveled to Costa Rica ~ Central America
We've already booked 3 times with Crystal. I'm sure we're getting on her nerves (haha!), but she always recommends great places to stay and sightsee as well. This last trip was incredible! The views from our room were breathtaking and the service was top notch at our resort in Costa Rica.
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Beyond what I expected!!! Ready for our next trip.

Reviewed By Nikki - Grand Prairie, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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Fun in the Sun

Reviewed By The Rivera Family - Grand Prairie, TX | Traveled to Puerto Rico ~ USA
Crystal - thank you for booking us the most beautiful resort. We had a great view of the pool and beach and the room was very nice and clean. The hotel had a casino, very nice bar and live band. We loved the ocean and the pool was a kid’s dream. Thank you so much! We could not have asked for a better hotel. We also got our jeep and it was needed in Puerto Rico! We had a great vacation and appreciate all of your help leading up to our vacation and during our vacation. Crystal has been very responsive and helpful. I appreciate you very much! Thank you!
I would recommend this agent to my family and friends
5 of 9 people found this review helpful
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Making memories

Reviewed By Rachel - Garland, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Listen, if you're looking for someone that is super dependable... I highly recommend Crystal. She's a great listener, she made sure we had everything we wanted for our trip. Good well done! We had a great time!
I would recommend this agent to my family and friends
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Much needed vacation

Reviewed By Jackson and Monica - Dallas, TX | Traveled to Costa Rica ~ Central America
I am so glad that I have someone to depend on like Crystal. I'm the worst person to plan a trip of any kind. I'm just way too busy. Crystal made planning our vacation so simple. The only think I had to do was give her my credit card and she took care of everything. Crystal was great to work with! I'll do again and very soon!
I would recommend this agent to my family and friends
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50th Anniversary Surprise

Reviewed By Drew - Houston, TX | Traveled to Turks and Caicos Islands ~ Caribbean
Crystal really helped me pull off a wonderful surprise for my parent's 50th wedding anniversary. I was so nervous that everything wasn't going to go as planned, but she was very clear in communication and very prompt. My parent's enjoyed their surprise to the fullest!
I would recommend this agent to my family and friends
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Foodie Paradise

Reviewed By Kenneth - Chicago, IL | Traveled to St. Maarten ~ St. Martin ~ Caribbean
Had a great time in St. Maarten! Crystal gave us a list of recommended restaurants to try during our trip and they were all amazing! We are going to make this an annual trip from now on!
I would recommend this agent to my family and friends
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Honeymoon in paradise

Reviewed By Teresa - Houston, TX | Traveled to St. Lucia ~ Caribbean
Thank you Crystal for arraning our honeymoon! The resort, food, customer service, catamaran, snorkeling, and cultural tour was the best experience we ever had. We've already told our friends to book with her.
I would recommend this agent to my family and friends
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Graduation Trip

Reviewed By Ramon - Garland, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
I wanted to put together something really special for my daughter's graduation trip. Crystal was so professional and gave us really great options. We had an aazing time and my daughter hasn't stop telling all her friends about our trip. We are already planning another trip with Crystal for the holidays. Thanks for everthing!
I would recommend this agent to my family and friends
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Awesome Vacation

Reviewed By Veronica - Fort Worth, TX | Traveled to Aruba ~ Caribbean
Very professional and resourceful. She was transparent with us from the start! We wanted a tropical destination, but we were only able to travel mid-late August due to work schedules. She informed us of the weather condistions and helped us find the right destination. So glad she knows her stuff! We had a great time and there were no interruptions of rain. Thank you, Crystal
I would recommend this agent to my family and friends
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Family Vacation in DR

Reviewed By Shaleena - Atlanta, GA | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Super easy to work with and she's very professional. I appreciate all of the time she put in to arraning out trip. Her planning fee was well worth it as I didn't have to do anything! I don't think I'll work with any other advisor from now on. Thank Crystal.
I would recommend this agent to my family and friends
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Girls trip done right!

Reviewed By Chantel - Birmingham, AL | Traveled to Costa Rica ~ Central America
I really hate putting together group trips, but I'm always the one chosen to do it. When I reached out to Crystal, she immediately calmed me and reassured me that she would handle everything. Not only did she manage to arrange flights, resort, excursions... she even gave us restaurant and nightlife recommendations. We had wayyy too much fun! Crystal was great and I can't wait to work with her again.
I would recommend this agent to my family and friends
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Relaxing in Bahamas

Reviewed By Cairo - Dallas, TX | Traveled to Bahamas ~ Caribbean
Very professional! Highly recommend! We called her while on vacation to start booking the next one. She's great!
I would recommend this agent to my family and friends
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My 1st Solo Trip

Reviewed By Ana Maria - Irving, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico
This was my 1st ever solo trip and Crystal made everything so easy for me. I was so nervous, but it felt like she was with me the whole time. She texted during the trip to check on me and I'm glad to have her as m y advisor. Thank you sooo much Crystal!!!
I would recommend this agent to my family and friends
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Perfect for everyone

Reviewed By Lillian - Austin, TX | Traveled to Barbados ~ Caribbean
Crystal is hands down professional, timely, reliable and overall compassionate. Our small group had two guests with special accommodation needs (service dogs). She went above and beyond to accommodate everyone. Thank you for all that you do!
I would recommend this agent to my family and friends
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Work Hard, Play Harder

Reviewed By Terrell - Plano, TX | Traveled to Belize ~ Central America
I had a scheduled work trip to Belize and wated to extend my stay for some much needed leisure time. Crystal made it all happen with no hesitation. It felt like she already knew what I wanted when I spoke with her. I had an amazing time. Ready to go again!
I would recommend this agent to my family and friends
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Perfect Honeymoon in Cabo

Reviewed By Mr and Mrs C - Anderson, SC | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Crystal was amazing from start to finish. Every task and responsibility was completed in a timely fashion and with high attention to detail. Not to mention, the options she provided to us were perfect and our honeymoon to Cabo was exactly what we asked for!
I would recommend this agent to my family and friends
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Awesome, relaxing trip!

Reviewed By B Clifton - Grand Prairie, TX | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Crystal was very helpful in helping us decide where to go on vacation. She gave several ideas as well as pricing for each. She responded quickly when I had questions through email or text. We had a great time on our trip and I didn’t have to stress to plan it!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Private Villa in Dominican Republic

Reviewed By A Tribe called FUN!!! - San Antonio, TX | Traveled to Dominican Republic ~ Caribbean
She's so FAB!!! My tribe instantly fell in love with her from our Zoom call/consultation. Crystal did such a great job finding my group a private villa to accommodate everyone. We had so much fun. The chef was great and getting around to explore the area was amazing. Our yacht excursion was the best experience with really great food/drinks and snorkeling.
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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Girls trip!!!

Reviewed By Tanya and the Ladiessss - Frisco, TX | Traveled to Bahamas ~ Caribbean
Crystal was fun and completely understood the assignment! She's my girl from now on. Thank you!!! We had so much fun!!!
I would recommend this agent to my family and friends
5 of 10 people found this review helpful
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Overy the top relaxation

Reviewed By Two Tired Doctors - Dallas, TX | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
I've always wanted to visit St. Lucia and Crystal helped us make it happen. She reserved us an amazing boutique hotel. It wasn't overcrowded and very relaxing. My husband and I really needed this trip. Thank you for all you do, Crystal.
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Great food & Drinks

Reviewed By Dylan - Bakersfield, CA | Traveled to St. Lucia ~ Caribbean
Truly enjoyed our stay and the food was sooooo good! Crystal was great to work with, especially last minute. We're ready to go back!
I would recommend this agent to my family and friends
6 of 12 people found this review helpful
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Swimming w/ pigs in the Bahamas

Reviewed By Daniel - St Louis, MO | Traveled to Bahamas ~ Caribbean
I contacted Crystal for a super last minute trip to celebrate my girlfriend's bday. Crystal was great! She was able to find us a really nice resort with good food. My girlfriend has always wanted to swim with the pigs and Crystal made it happen. Thanks for everything.
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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Fabulous Couples Getaway and Birthday Celebration

Reviewed By Mr. D - Atlanta, GA | Traveled to St. Lucia ~ Caribbean
Crystal Hay is awesome to work with! She is truly an expert travel agent, who is knowledgeable, professional, responsive, and accommodating of unique requests. After reaching out to Crystal just a few weeks before our trip to St. Lucia, she quickly created a plan with a variety of exquisite options to choose from ranging from flights to hotel/resort/lodging accommodations to transportation to dining options to excursions to special arrangements and surprises for a romantic birthday celebration. Crystal is an amazingly gifted travel agent and lifesaver, who made the daunting task of planning this last-minute trip to St. Lucia extremely easy for me!! I highly recommend Crystal Hay for your travel needs.
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.