Cathy did an excellent job recommending a great family oriented hotel in the Dominican Republic. We were traveling with our 7 year old son and the Royalton was an excellent choice.

5

Cathy was an absolute pleasure to work with! From start to finish, she was very attentive, always honest and available if we needed anything. We were referred to Cathy through friends that use her services regularly, and we couldn't be happier to have found her. Thank you for helping us plan our most relaxing vacation to date! We can't wait for our next one!

Reliable, amazing knowledge of the island/resort you are staying at

Working with Cathy to plan my 30th Birthday in Mexico was seamless and perfect. She matched all the details I asked for and kept in touch with me as the trip approached. I never worked with a travel agent before, but Cathy made myself and my boyfriend feel confident and comfortable with the choice of resorts and logistics for the trip. I beyond loved the El Dorado Royale for its grounds, pleasant staff and especially the food (so many gluten free option). The second we arrived to the resort we were greeted with grace and all accommodations were above and beyond what we expected.

Cathy was great. She planned this trip for a large group coming from three different states all into Jamaica. We all arrived within and departed within an hour of each other. The hotel was amazing. Trip was booked through funjet with no complications at all. Cathy responds to emails quickly and answers all questions. I would not hesitate to use Cathy again.

Cathy was an excellent agent. She took care of all of the arrangements for my honeymoon from flights and helicopter rides to everything at the resort in St. Lucia. She was so easy to contact and assisted in anything and everything we wanted or needed. The best part is that Cathy had visited the Sandals Grande St. Lucia so she was able to provide us with all the ins and outs of the resort, activities, and restaurants. It was so nice to go on my honeymoon and not have to worry about a thing, just some relaxation! Thank you Cathy!

We have worked with several travel advisors in past years before trying Sunsational Vacations however no one has ever gone above and beyond to guide and assist in preparing a trip during unprecendented times like Cathy Jackson from Sunsational Vacations.
Our trip was originally scheduled for March of 2020 but postponed for a year due to Covid travel restrictions. Cathy handled all of the travel changes with the airlines and the resort. Rebooking everything necessary. Certain plans just couldn't be duplicated as before but somehow Cathy got it done. She also assisted us in preparing and completing government paperwork and Covid tests with the Covid results finally showing up 24 hrs before the flight. Amazingly we made the trip happen with Cathy's help. Thank you so much!

Cathy is great to work with.

Cathy is amazing to work with. She was prompt in her responses while we were booking our trip and very helpful on advice while we were making decisions. She checked in before the trip with helpful information ahead of travel and provided direct contact information which we appreciated. Cathy also checked in during the trip. That level of attention to detail is fantastic. The resort was wonderful. Very clean and staff was fantastic. The resort is in a gated community so there was zero high pressured sales happening at the beach. We could relax and enjoy the resort without sales pitches or locals selling goods. No haggling, no one waking you up from a beach nap, and no time share sales pitches. Just what we were looking for.

very informative and timely and contacted Zemi Beach Hotel directly to achieve best room and price

Cathy was the best travel agent we ever had and I will call her anytime I go anywhere. She was very interested in us having a great trip.

Cathy was very thorough and very informative. She always got back to me very quickly.

Cathy was so easy to work with! She helped us plan our destination wedding to Sandals Montego Bay with a big group of family members. She was very organized and professional. She is also very knowledgeable about traveling to many places and resorts. Our trip was very safe and easy!

Very helpful

Cathy is fantastic! She planned a last minute anniversary vacation for us and found the perfect location that fit our personalities and vacation style. She was very knowledgeable and answered all of our questions thoroughly and promptly. She helped us pre-plan some activities for us with the resort and her recommendations were spot on. She even sent an email while we were on vacation to make sure we had everything we needed and to offer any assistance, if needed. Absolutely amazing! If you need an agent to plan your vacation, Cathy is the one that you want.

First of all.... I have to say that Cathy Jackson was amazing!!! Her customer service is superb!!! She responds quickly to your questions and if she doesn't have an answer at the time she will research and get a response to you in a timely manner. My sister Michelle has always used Cathy when booking her CRUISES in the past...and she encouraged me to contact Cathy and I am sooOOooo glad I did. Thank you so much Cathy for making our 1st cruise experience an unforgettable one!!! God bless you!!! Keep up the GREAT work that you do....you are a blessing to your organization. Thank you so much!!!!!!

Cathy is excellent. I never worry when I use Cathy to book my vacation

Cathy is pleasant and helpful. She answers all my questions quickly. She goes above and beyond to get what you want. I will never use another travel agent again

We are so happy we worked with Cathy! We had never worked with a travel agent before and didn't know what to expect, but this made the whole process seamless. We feel we were able to do and see so much more since we did so much planning and research ahead of time. Cathy had so many great recommendations and we loved her choices for everything. Just amazing!

Cathy Jackson has been amazing with handling all our vacations since 2014!! She has helped us plan everything from the type of destination we are looking for all the way through till we return home! We have had the most awesome trips!! Thank You Cathy!!!

Working with Cathy Jackson was like working with a long time friend. Easy to talk to, very attentive and knowledgeable. She knew just what we were looking for and delivered. Thanks Cathy for a wonderful vacation

I cannot say enough about the level of service I received from Cathy, my travel consultant. She helped me choose a destination and resort based on a long list of wants from my family (including two teenagers) and handled every detail thoroughly and seamlessly. The resort was exactly what we were hoping for: lovely accommodations and amenities, amazing food, and outstanding service. We could not have asked for more.

Cathy clearly took pride in her work and was available within minutes to answer any question and handle every request. When I sent her a last-minute question late on the night before we left, I heard from her immediately with all the information I needed. I would not hesitate to recommend her services to friends and family. Thank you Cathy...you are a rock star!

Cathy made planning our 40th-anniversary trip to Hawaii so easy. Before finding Cathy we spent many frustrating hours with a local travel agent, almost giving up on this trip. I found Cathy online through Travel Leaders. The first time we spoke, she heard what we were looking for. She applied her expertise and knowledge of Maui & Kauai and created a lovely 40th-anniversary vacation for us. And, I think within 24 hours! Cathy was patient and replied very quickly to all questions. We could not be more pleased.

We are so excited to go on our trip and try many of the activities she suggested. Before talking with Cathy I questioned why we were spending so much money to sit on a beach. Now, we just can't wait to experience these islands once again 40 years later with a whole new perspective.

This wonderful Maui & Kauai vacation package she put together for us will make our experience very special. I highly recommend Cathy Jackson!

Excellent job by Cathy Jackson, kept me updated with my travel plans. Thank you for making our trip a success.

She was very good, very patient and helpful.

All information provided was clear and timely. Cathy provided a destination that matched our request. Will utilize her services in future.

Cathy gave me a couple of options to choose from based on the given criteria. The most important thing was that a safe transportation service was booked to drive my sister and I to and from the airport. This was a big deal because being in a foreign country can be intimidating- especially with a language barrier. Cathy recommended “Mobile Passport” which sped up the process of returning to the U.S. and getting through immigration. So useful!!!

Cathy is flat out the best! Always there to help or answer questions.

Cathy is wonderful, she is extremely knowledgeable of all travel experiences. She was very helpful in answering all my questions about my cruise. I highly recommend her for all your travel needs.

Cathy was fantastic to work with, she even answered my questions while she was on vacation!

Cathy made planning our trip a breeze! She takes care of every detail and gives you a fully detailed itinerary! Always my go-to travel agent! Thank you!

excellent

We had some problems with our room, but contacted the resort and took care of everything.

Great. Very helpful. Emails back quickly. Very nice

very knowledgeable, friendly and always on top of things.

Throughout the planning stage for our trip to El Dorado Royale, I sometimes wondered if Cathy ever slept. This is because she would respond to our questions seemingly 24/7. This is the kind of service Cathy provides to her clients, and it is the kind of service that can only come from loving what she does and a desire to help people. We were a large traveling group and Cathy was the glue that held us all together and made sure that everybody submitted what was needed on time and in proper order. I can't thank her enough and look forward to the next time we can take advantage of her expertise in putting together a memorable vacation package.

Will recommend her and also use her always

Very nice. Quick to respond to emails. Able to answer questions and make changes to trip on the fly.

Prompt, informative

Excellent service. Very prompt replies to all of our questions and requests.

My family plans all of our vacations with Cathy because she never leaves any question unanswered or any details unchecked.

Cathy is lovely. She always promptly answered emails, and gave detailed feedback. I enjoyed working closely with her for two trips this year!

Cathy was a pleasure to work with from day one. Her recommendations were well thought out and spot on. She is very responsive and very thorough. It was an absolute pleasure working with her.

My husband and I love to travel but are not very experienced with it. We told Cathy what we were wanting in a vacation and she recommended a Secrets resort in Punta Cana. It was amazing! And everything worked even better than we had planned! Cathy even got us upgraded to the preferred section! We have worked with other travel agents in the past and as soon as the trip got booked we were no longer a priority. It was not like that at all with Cathy. She helped with any questions we had and was always available. I would highly recommend booking your next vacation with her! We will never use another agent other than Cathy.

Cathy is the best. She really knows how to take care of her clients and goes above and beyond.

I was a little nervous about traveling to Mexico, but Cathy put my nerves at ease. She always answered every email promptly and had the answers to the questions I had. The experience was exactly what we wanted - sun, sand, relaxation and great food! We had a great time celebrating our birthdays!

Cathy worked on us and was very patient.

Cathy was a pleasure to work with and is very detailed oriented. She was very helpful in planning our family cruise.

I planned this trip to Punta Cana and was skeptical at first using a travel agent from the internet but Cathy put my fears to rest after speaking with her. She really know's her stuff. She is very knowledgeable about the places she recommends and many times she has been to the resort itself so she has first hand experience which is priceless. No stone is left unturned. It's the little things that really add up and make a difference. Such as having private transfers waiting for you at the airport when you land bypassing the shuttle buses that stop at every resort which delays you getting to your resort. Also, giving us tips to speed up the arrival process after you land bypassing a lot of lines. I will definitely be using Sunsational vacations for my next trip!

Cathy, thank you for helping us plan the perfect vacation. Cathy was graet. She always responded quickly to my emails. She was very patient with me and my husband since we had a lot of questions and we had a few changes along the way. She gave us all the information we needed, which made our trip so much easier.

Cathy, thank you for doing a phenomenal job at finding the perfect honeymoon spot for my husband and I. Cathy took the time to learn a little about us before providing options. She was also extremely prompt in responding to all emails. We never waited more than an hour before hearing back from her, and she answered every question we had.

Once we decided to have a destination wedding finding a coordinator was the most important decision. Coming across Cathy was a Godsend, I'm sure we had more questions than the average customer but Cathy was with us every step of the way. She accommodated our guests (even the last minute ones) every step of the way. Cathy was great!!!!

A great experience with her. Cathy was spot on with everything she said about the resort

Cathy does an amazing job!! She goes above & beyond to make sure you are aware of all you need to know!! Would not use any other planner than her! Can't wait until she books our next vacation!! Would HIGHLY recommend her for all your travel needs!!

Thank you for having helped with our amazing destination Sweet Sixteen/Family Vacation! Your attention to every detail and genuine concern for our satisfaction lead to the best time of our lives!

Cathy was just fantastic from the beginning of planning our trip to the finalizing of our trip. She was so insightful and knowledgeable. She had all the answers to every question we had. I wouldn't use anyone other than Cathy for our future travel plans. I can't say enough about Cathys experience and expertise. I highly recommend Cathy for your travel plans.

Great.....very knowledgeable and friendly

Cathy was extremely detailed and attentive in every part of the planning of our trip. Her experience and service was invaluable in making the trip a success.

Whenever I had a question or concern, Cathy responded in a quick and knowledgeable manner. No question was too insignificant for her and she always made me feel like my inquiries were important. She always treated me with the utmost respect and importance! I will use Cathy again for our next trip!

The agent alerted us to a price reduction. Excellent service.

Thank you Cathy for planning our trip and providing us with everything we needed to make it the perfect vacation. I loved having everything planned and it made traveling super easy.

Will recommend her and also use her always

Cathy is a fantastic travel agent! On my most recent vacation, I had an issue with my flight. On a Saturday, at the worst time of the day, I called Cathy's office and she answered right away! She already knew there was a problem with the flight and got working right away to help resolve the issue that was no fault of her own. She has always been there to assist me with questions, planning, booking and anything else I need. She has taken great care of my referrals and has gone out of her way to ensure my vacations are memorable. Cathy and her agency are top-notch!!

Cant thank Cathy enough for helping plan our family trip to Cancun. A trip that included 23 people was no easy feat and she was able to help accommodate everybody. My family had a great time at the resort that she helped us select and we loved that we were all able to travel together.

Kathy was spot on. We booked our entire vacation via email never having one telephone conversation with her and she did not disappoint! She was able to get us an upgraded room at no charge. Or upgraded room had a swimout patio which my family thoroughly enjoyed! I would highly recommend her services and will be using her again in the near future!

I can rest assured that any and all details and information I need is included in my travel docs and that all potential issues will be addressed and handled.

Planned my first trip to the Caribbean and my agent Cathy could not have made the entire process any more seamless!! From finding the right Villa to stay in to arranging airline and car reservations, she made the process so easy. Cathy was always available to answer all of my questions when needed and she helped me be as prepared for the trip as possible. After staying in the Villa she booked for me I don't think I would want to stay anywhere else again. I had the best trip of my life and I cannot wait to book my next vacation with her! You know you are in good hands when you book with Sunsational Vacations!

Cathy at Sunsational is a Hawaiian expert. She suggested the best itinerary possible for our time and interests. We island hopped between Oahu, Maui and Kauai and could not have asked for a better arranged trip! The most enjoyable thing was taking in the natural beauty. And the suggest helicopter tour of the islands was unforgettable! Thank you Cathy for lending us your expertise, attention to detail and thoughtful follow up!

Our experience with Cathy Jackson has been phenomenal!! Cathy booked our trip to St. Martin recently. It was the trip of our lives. We rented a villa, it was the best trip we have ever been on. Cathy took care of everything for us. From start to finish. She is the only travel agent we will ever work with. On a scale of 1-5 we would rate Cathy a 5. Excellent service, fast response, courteous, I can't say enough. She certainly knows what she is doing. And very knowledgeable about so many questions we ask. Thank you Cathy Jackson, we will contact you for our next trip!

Cathy is always very helpful and recommended the best vacation I have had in a very long time. The destination was absolutely beautiful and had all the amenities as discussed. She provided helpful tips and tricks for enjoying the most it had to offer and we truly appreciate all of her help.