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Crystal Hay

Grand Prairie, Texas Travel Agent
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Crystal Hay

Crystal Hay

Grand Prairie, Texas Travel Agent
A Full-Service Travel Leaders Associate Agency
Years of Experience: 7
31 Reviews | 100% Recommended
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Celebrate Life Through A Travel Agent

Do you remember that intense excitement and happiness before going on a field trip in grade school?  Well, that’s the same feeling I get when I’m preparing travel. I’ve met some extraordinary people from all different cultures..  Learning about different rituals, music, dance, historical architecture, and especially cuisine has been the most intriguing. I have experienced celebrating Chinese New Year in Chinatown San Francisco, the Junkanoo Festival in the Bahamas, Michelin star restaurants in Toronto, celebrating Dia De Los Muertos in Baja California Sur, dancing the night away during the Lobster Festival in Belize, and even enjoying Jerk Chicken out of a tiny hut in Ocho Rios, Jamaica. I truly enjoy curating travel experiences that satisfy all five senses.  Whether it’s solo, couples, multi-generational families, girls/guys getaway, or just your favorite travel pod-  I’m here to assist. I can design a travel experience worth celebrating.  Now let’s celebrate life through travel!

My Travel Specialties

Costa Rica Travel Agent Expert

Pura Vida!  Costa Rica is one of the most biodiverse countries in the world; it contains about 5% of the world’s species. The lush wild natural environment can be experienced all throughout the country and is easily accessible to the curious visitor.... Read more from my Costa Rica Travel Agent Expert bio.

Cancun Travel Agent Expert

Like everyone else who visits Cancun, I love the friendliness and exclusiveness of this Mexican destination. That is why I enjoy arranging trips to this Mexican oasis. As your travel agent professional for Cancun, I can book a holiday that is... Read more from my Cancun Travel Agent Expert bio.

Bahamas Travel Agent Expert

The many islands of the Bahamas is a world of its own.  There are 700 islands to be exact, but only 16 inhabited.  It's the swimming with the pigs for meee!  So, there are islands devoted to every sense... from snorkeling in... Read more from my Bahamas Travel Agent Expert bio.

Jamaica Travel Agent Expert

Jamaica is the "Pulse of Life"!  It's the beat of reggae.  The searing smell of jerk over the fire.  The swizzle of rum in your glass.  No place on earth provides the range of attractions and the cultural diversity that can be found... Read more from my Jamaica Travel Agent Expert bio.

Toronto Travel Agent Expert

A foodies paradise!  Toronto is considered one of the most culturally diverse cities in the world, with more than half the population born outside of the city.  Toronto houses 200 ethnic groups that speak upward of 140 different languages, making this Ontario... Read more from my Toronto Travel Agent Expert bio.

Antigua and Barbuda Expert Travel Agent

Two little islands in the sea... the beach is just the beginning.  There are 366 beaches that surround the island of Antigua.  Antigua and Barbuda has been voted the most romantic islands of the Caribbean for over 20 years. The tropical islands... Read more from my Antigua and Barbuda Expert Travel Agent bio.

Dominican Republic Travel Agent Expert

Dominican Republic is the second largest and most diverse Caribbean country, situated just two hours south of Miami, less than four hours from New York and eight hours from most European cities.  Known for warm and hospitable people, Dominican Republic is a... Read more from my Dominican Republic Travel Agent Expert bio.

Carmel Travel Agent Expert

Welcome to my hometown- Monterey County, CA!  From the dramatic panoramas of the Big Sur coastline to the fairytale cottages of the charming city of Carmel-by-the-Sea, Monterey County is a truly inspired California getaway.  A visit to the world-reowned (and backdrop to Disney's Finding Nemo 2)... Read more from my Carmel Travel Agent Expert bio.

St. Martin/St. Maarten Travel Agent Expert

St. Maarten/St. Martin is one of the unique islands of the Caribbean.  From having two countries in one island (Dutch side/French side), to the diversity in activities, eatery and landscape.  As many have called it the island that does not sleep,... Read more from my St. Martin/St. Maarten Travel Agent Expert bio.

Cabo San Lucas Travel Agent Expert

Cabo San Lucas is a city located at the southern tip of the Baja California Peninsula which has not only beautiful desert landscapes and beaches, it is also known worldwide for being one of the most popular vacation destinations, the Marlin Capital and... Read more from my Cabo San Lucas Travel Agent Expert bio.

Belize Travel Agent Expert

When I think of Belize... I think of Spiny Lobsters!  The first of July marks the beginning of the Caribbean spiny lobster season in Belize when the juiciest delicacy in Central America becomes available in many restaurants across the country.  The... Read more from my Belize Travel Agent Expert bio.

St. Lucia Travel Agent Expert

The only island named after a woman.  St. Lucia is the quintessential island paradise.  Imagine the majestic peaks of the Pitons reaching to the heavens, the splendor of lush rainforests, and the hypnotizing blue-green waters of the Caribbean breaking just off... Read more from my St. Lucia Travel Agent Expert bio.

Hawaii Travel Agent Expert

Home to the world's most active volcanoes, the only royal palace in the U.S. and the welcoming aloha spirit- Hawaii is lake no place on earth.  Discover the glimmering ocean, emerald valleys and golden sands; get lost in the spriritual beauty of... Read more from my Hawaii Travel Agent Expert bio.

Turks and Caicos Travel Agent Expert

"Beautiful by Nature" is truly and understatement when it comes to this destination.  The turquoise waters of the ocean and white sand beaches are only just the icing on the cake.  The island of Turks and Caicos are known for being one... Read more from my Turks and Caicos Travel Agent Expert bio.

CERTIFICATES & AWARDS

Certified ASTA Travel Agent
Book with Confidence
AMResorts Master Agent
AmTrak Vacation Specialist
Belize Destination Specialist
Disney Theme Parks Certified Travel Expert
Jamaica Destination Specialist
Mandarin Oriental Hotels Specialist
Monterey County Destination Specialist
Sandals and Beaches Specialist
Bahamas Destination Specialist
Excellence Resorts Specialist
Four Seasons Hotel Specialist
Hawaii Destination Specialist
One & Only Resorts Specialist
Universal Studios Travel Expert
Xcaret Parks and Resorts Specialist
Los Cabo Destination Specialist
Marriott Excellence Agent
Rosewood Hotels & Resorts Specialist
Rosewood Hotels and Resorts Specialist
Shangri La Hotels and Resorts Specialist
St. Maarten/St. Martin Destination Specialist
Velas Resorts Specialist
Cayman Islands Destination Specialist
Hyatt Hotels & Resorts Specialist
Karisma Resorts Specialist
Tulum Destination Specialist
Viceroy Hotels and Resorts Specialist
Antigua and Barbuda Destination Specialist
Belmond Hotel and Resorts Specialist
La Collecion Resorts Specialist
Puerto Vallarta Destination Specialist

My Reviews

Rating: 5 31 Reviews | 100% Recommended

Destination Wedding Bliss

Reviewed By The NEW Happy Couple - Shreveport, LA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I never thought to use a travel advisor to assist with a wedding, but I'm so glad I did. Crystal took so much stress off of us planning our destination wedding. I originally planned to have our wedding locally, but with concerns of covid and large crowds, we had to alter the plans. When I had my consultation with Crystal and explained that I wanted to plan a destination wedding within 5 months, I figured she would turn us away, but she didn't even hesitate to get started. In less than 72 hours she had three gorgeous all inclusive resorts and wedding quotes. I was shocked! From there, every part of the planning up until the time of the wedding went exactly as planned. She took care of our guests reservations with ease. Lastly, she's an EXPERT in passport services. Both my fiance and I needed passports- she gave us instructions on how to make an appointment to be seen in person at the Dallas office to have our passports issued the same day (I'm still blown away by all of this!).
I would recommend this agent to my family and friends
7 of 10 people found this review helpful
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Fab 50th Bday in Mexico

Reviewed By Diva - Grand Prairie, TX | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Crystal did an amazing job with planning my 50th birthday celebration to Mexico. She managed to help me reserve a beautiful all inclusive resort for me, my husband and nine other couples. She went above and beyond to make sure I had the best room which came with butler service, a rooftop jacuzzi and unlimited views of the ocean. I had the best time ever and would do it all over again with Crystal's help (of course!). She really knows how to plan a celebration and I almost don't want to share her with anyone else, but I'm definitely going to recommend her to all my friends, neighbors, and family members.
I would recommend this agent to my family and friends
8 of 12 people found this review helpful
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Last minute Disney trip turns EPIC!

Reviewed By Happy Kids = Happy Mommy - New Orleans, LA | Traveled to Orlando ~ Florida ~ USA
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
I would recommend this agent to my family and friends
5 of 7 people found this review helpful
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Incredible 50th Anniversary Trip

Reviewed By Cynthia - San Antonio, TX | Traveled to Turks and Caicos Islands ~ Caribbean
Where do I begin?! I needed help with planning my parents 50th Anniversary trip for a group of 24. I had no clue what I was doing and Crystal made it so easy for me. She found my family 3 private villas and each one was stunning and directly on the beach. My parents were beyond happy. I'm so grateful for all the work Crystal did for us. My husband and I will definitely plan our next trip with her.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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We LOVE Costa Rica!

Reviewed By Mike - Richmond, VA | Traveled to Costa Rica ~ Central America
We've already booked 3 times with Crystal. I'm sure we're getting on her nerves (haha!), but she always recommends great places to stay and sightsee as well. This last trip was incredible! The views from our room were breathtaking and the service was top notch at our resort in Costa Rica.
I would recommend this agent to my family and friends
2 of 2 people found this review helpful
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Amazing Honeymoon

Reviewed By Mr and Mrs L - Dallas, TX | Traveled to St. Lucia ~ Caribbean
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
I would recommend this agent to my family and friends
5 of 8 people found this review helpful
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Stress free planning

Reviewed By The Mitchell's - Plano, TX | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
We truly appreciate Crystal for taking the time and arranging our vacation. We haven't traveled in over 5 years and it was long over due. Crystal really took out the stress of planning and she was very knowledgable about the islands. We took her advice and reserved the catamaran tour to spend the day in Barbuda and it was perfect. We're ready to retire there now.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Fabulous Couples Getaway and Birthday Celebration

Reviewed By Mr. D - Atlanta, GA | Traveled to St. Lucia ~ Caribbean
Crystal Hay is awesome to work with! She is truly an expert travel agent, who is knowledgeable, professional, responsive, and accommodating of unique requests. After reaching out to Crystal just a few weeks before our trip to St. Lucia, she quickly created a plan with a variety of exquisite options to choose from ranging from flights to hotel/resort/lodging accommodations to transportation to dining options to excursions to special arrangements and surprises for a romantic birthday celebration. Crystal is an amazingly gifted travel agent and lifesaver, who made the daunting task of planning this last-minute trip to St. Lucia extremely easy for me!! I highly recommend Crystal Hay for your travel needs.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Amazing 25th Anniversary

Reviewed By Mr & Mrs Lane - Nashville, TN | Traveled to Ocho Rios ~ Jamaica ~ Caribbean
I'm still in shock at how she managed to find us accommodations with a last minute trip. Crystal even found my husband and I a swim up suite! We enjoyed every minute of our trip! At first we didn't want to leave the resort due to covid concerns, but she encouraged us to do a private tour of the area. The tour was such an amazing experience which included lunch/drinks and our guide was hilarious. We honeslty can't thank her enough for everything she did for us.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Family Fun in Riviera Maya

Reviewed By Simpson Family - Rockwall, TX | Traveled to Cancun ~ Quintana Roo ~ Mexico
Trying to plan a family trip is exhausting (especially with 4 kids under 10yrs) and Crystal helped us out. We really didn't know where or what we wanted and she made recommendations to help narrow down our decision. So thankful we decided to use an agent, it truly helps! Oh and the waterpark at our resort was exactly what we needed for the kids!!!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Well Taken Care Of

Reviewed By Mr & Mrs Thompson - Dallas, TX | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Crystal took such good care of us! She planned out everything for us from flights, transportation, and even a few tours. The one thing that stood out for me was the fact she checked on us during our trip, she even texted me to let me know there was an expected winter storm heading to our home area whereby our flight could be delayed or canceled and that she was ready to rearrange our trip if we needed an extra night at our resort. I've already recommended her to several family members and friends!!!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Bachelor Bros

Reviewed By Bros in Mexico - Conner and Bros - Fort Worth, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
I really like Crystal. She was so cool and patient with my bros. We were a group of 12 guys for a bachelor party. She got us a nice resort with parasailing, kayaking, and a fishing excursion. We had a great time. She's awesome!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Fun Family Time

Reviewed By Ruiz Family - Houston, TX | Traveled to Jamaica ~ Caribbean
Crystal was great! She recommended 3-4 tropical destinations for my family. I'm still shocked she managed to stay within our budget. We had a great time and the resort and food was perfect. We will recommend her to all our family and friends.
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Beautiful Natural Trip

Reviewed By Beth and Paige - Cincinnatti, OH | Traveled to Costa Rica ~ Central America
My best friend and I are nature lovers and wanted a trip that would be inclusive of all things natural. Talking to Crystal was so nice and she completely understood what we wanted. Our trip to Costa Rica was so amazing! Hiking thru the rainforest, the beautiful wildlife, ziplining and so much more. We are ready to plan our next trip to Belize! Thanks Crystal!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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40th Relaxing Birthday

Reviewed By Renee - Seattle, WA | Traveled to St. Maarten ~ St. Martin ~ Caribbean
I wanted a relaxing trip with my husband to celebrate his 40th birthday. We have 4 kids btw. I had searched so many tropical destinations and just wasn't sure where or what to do. Crystal gave me 3 options, she made it way too easy. We chose St. Martin because of the amazing resort. The trip was perfect! My husband has so much fun. Thank you Crystal for helping us!
I would recommend this agent to my family and friends
2 of 3 people found this review helpful
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Adventure in Belize

Reviewed By Ryanne - Memphis, TN | Traveled to Belize ~ Central America
I loved everything Crystal put together for our trip to Belize. We were 3 couples. Our itinerary was packed with adventurous activites from diving into waterfalls, hiking in the rainforest, a cave tour, and even seeing the ruins. We had a great time!
I would recommend this agent to my family and friends
1 of 1 people found this review helpful
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Girls trip to Cabo!

Reviewed By Dana, Leslie, Tonya, Vanessa, Megan, and Kat - Chicago, IL | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
My friends and I had way too much fun! Crystal was fun to work with and she knew exactly the best place for our group to stay at in Cabo. The tequila cruise was our fav. We're ready to go back!!! Thanks Crystal =)
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Beyond what I expected!!! Ready for our next trip.

Reviewed By Nikki - Grand Prairie, TX | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Very professional and informative. She made everything so effortless for us. All we had to do was show up and enjoy!!!! Thank You Crystal!!!
I would recommend this agent to my family and friends
3 of 5 people found this review helpful
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Disney World Magic

Reviewed By Ashley & Family - Pensacola, FL | Traveled to Orlando ~ Florida ~ USA
Our family Disney World trip was perfect thanks to Crystal! We were a large size family group (6 adults and 8 kids) and needed accommodations to fit our family. Crystal immediately offered to quote us a private villa. She found us a gorgeous modern 6 bedroom villa in a resort style community very close to the park. The villa had everything we needed- heated pool, outdoor kitchen, super fun game room, and even Disney themed kids rooms with bunk beds. She even managed to get us a credit towards private chef services which we absolutely LOVED! The chef was great and the food was amazing (kids were full!). We had access to all the amenties in the community. There was a water park, restaurants, spa, gym and even included was a shuttle ride to the park. Thank you so much Crystal for making this a magical family trip!
I would recommend this agent to my family and friends
4 of 7 people found this review helpful
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Best Birthday Celebration Ever!

Reviewed By Destiny - Chicago, IL | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
I'm so happy that Crystal coordinated my 40th birthday celebration. We were 3 couples and wanted somewhere to relax and still have a few things to do. Our resort was gorgeous and intimate - they even brought out a steel drum band during my birthday dinner. The beach was the prettiest I've ever seen. Food was perfect and everyone both on and off the resort were super friendly. We have NO complaints at all!!!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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10 Year Anniversary in Paradise

Reviewed By Mr & Mrs Jacobson - Tulsa, OK | Traveled to Antigua ~ Antigua & Barbuda ~ Caribbean
The most relaxing week of my entire life. My husband and I enjoyed celebrating our 10th year Anniversary in one of the most romantic islands in my opinion. We really enjoyed the sunset views from Shirley Heights and Sunday night BBQ party - the music and dancing was so much fun and the food was delicious. Crystal did such a great job mapping everything out for us.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Awesome, relaxing trip!

Reviewed By B Clifton - Grand Prairie, TX | Traveled to San Juan ~ Puerto Rico ~ Caribbean
Crystal was very helpful in helping us decide where to go on vacation. She gave several ideas as well as pricing for each. She responded quickly when I had questions through email or text. We had a great time on our trip and I didn’t have to stress to plan it!
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Mommy and Daughter Getaway

Reviewed By Two Exploring Ladies - Oklahoma City, OK | Traveled to Oahu Island ~ Hawaii ~ USA
Crystal, I hope you're reading this... THANK YOU! I contacted Crystal for a quick Mommy/Daughter trip to Hawaii. I wasn't looking for anything too over-the-top, but still an experience for us. Crystal understood what I was looking for and not to mention our daughters are the same age. She planned out our trip so easily. My daughter has raved to all her friends and now we're thinking this will be an annual thing.
I would recommend this agent to my family and friends
1 of 2 people found this review helpful
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Private Villa in Dominican Republic

Reviewed By A Tribe called FUN!!! - San Antonio, TX | Traveled to Dominican Republic ~ Caribbean
She's so FAB!!! My tribe instantly fell in love with her from our Zoom call/consultation. Crystal did such a great job finding my group a private villa to accommodate everyone. We had so much fun. The chef was great and getting around to explore the area was amazing. Our yacht excursion was the best experience with really great food/drinks and snorkeling.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Overy the top relaxation

Reviewed By Two Tired Doctors - Dallas, TX | Traveled to St. Lucia Island ~ St. Lucia ~ Caribbean
I've always wanted to visit St. Lucia and Crystal helped us make it happen. She reserved us an amazing boutique hotel. It wasn't overcrowded and very relaxing. My husband and I really needed this trip. Thank you for all you do, Crystal.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Great food & Drinks

Reviewed By Dylan - Bakersfield, CA | Traveled to St. Lucia ~ Caribbean
Truly enjoyed our stay and the food was sooooo good! Crystal was great to work with, especially last minute. We're ready to go back!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Wine tasting in Baja California

Reviewed By Jennifer - Waco, TX | Traveled to Baja ~ Baja California Sur ~ Mexico
Just had an amazing trip with my friends to celebrate my 35th birthday. I explained to Crystal that my friends and I aren't big partiers and wanted more of a classy type of trip. We all love wine (who doesn't lol) and she booked us at a winery resort in Baja California, Mexico. It was exaclty what I wanted to experience for my birthday- super cute, super classy, and great wine. Crystal is now my go to for all things travel!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Swimming w/ pigs in the Bahamas

Reviewed By Daniel - St Louis, MO | Traveled to Bahamas ~ Caribbean
I contacted Crystal for a super last minute trip to celebrate my girlfriend's bday. Crystal was great! She was able to find us a really nice resort with good food. My girlfriend has always wanted to swim with the pigs and Crystal made it happen. Thanks for everything.
I would recommend this agent to my family and friends
2 of 4 people found this review helpful
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Amazing Anniversary Getaway

Reviewed By Mr and Mrs Marshall - Fort Riley, KS | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
If you are looking for a tailor made experience were they greet you at the airport like you are a celebrity, get private transportation to your 5-star resort, have a view like the picture below and everything is all inclusive! Then you need to book with SC Travel Group ASAP! Seriously, this was our first trip out of the U.S and SC Travel made this a stress free experience. We literally told them the destination, how long we wanted to stay and that it was our anniversary. Everything else from booking flights, resort, and every other headache you would experience planning a trip yourself; they handled it efficiently. Hell, if we could give them 10- Stars, we would. They definitely have a returning customer with us!
I would recommend this agent to my family and friends
4 of 8 people found this review helpful
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Fun in the Sun

Reviewed By The Rivera Family - Grand Prairie, TX | Traveled to Puerto Rico ~ USA
Crystal - thank you for booking us the most beautiful resort. We had a great view of the pool and beach and the room was very nice and clean. The hotel had a casino, very nice bar and live band. We loved the ocean and the pool was a kid’s dream. Thank you so much! We could not have asked for a better hotel. We also got our jeep and it was needed in Puerto Rico! We had a great vacation and appreciate all of your help leading up to our vacation and during our vacation. Crystal has been very responsive and helpful. I appreciate you very much! Thank you!
I would recommend this agent to my family and friends
3 of 6 people found this review helpful
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Girls trip!!!

Reviewed By Tanya and the Ladiessss - Frisco, TX | Traveled to Bahamas ~ Caribbean
Crystal was fun and completely understood the assignment! She's my girl from now on. Thank you!!! We had so much fun!!!
I would recommend this agent to my family and friends
2 of 5 people found this review helpful
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