Elisa Gaines

Concord, North Carolina Travel Agent

David Walter Travel, a Travel Leaders Network affiliate agency

Cruise and Group Travel Specialist

My excitement for travel started in 1996 with my first trip to Freeport, Bahamas. I enjoyed the experience so much that I encouraged a group of riends to take a cruse with me the next year. 

From there I began coordinating annual cruises with family & friends and quickly my following grew. I wanted to provide my services to others who were also excited about cruising, but unsure of the process and what was involved!

I began working on my certification to become a certified travel consultant because I realized that my true passion is organizing fun and exciting events for others….hence the Travel Diva was born.

Whether you are planning a family getaway or a large business event, I can help manage all the details for you.

My Reviews

9 of 14 people found this review helpful

Elisa Gaines ,when you are good to others,you are BEST to yourself !!

Reviewed By TORI - Orangeburg,SC | Traveled to
My family and I really appreciate the individualized attention given to us. Her quick response to questions were appreciated. She will always be the one we will call on for each of our cruise. In fact ,we are looking forward to her booking 2 cruises for us in 2016. Elisa, continue doing what you are doing for customers and we will continue coming back to you.
I would recommend this agent to my family and friends
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6 of 10 people found this review helpful

She is my LIFETIME travel agent!

Reviewed By Rmg31259 - Norcross, Georgia | Traveled to
Any travels I plan for the rest of my life wil be planned by Elisa. She is the best out there. The most patient and understanding agent I ever met. No matter how undecisive I can get while making my plans, Elisa remains so calm and helps me thru the process until I am completely satisfied. I have gone on 5 cruises with her assistance and have been happy everytime! Thank you Elisa for your great work! I will continue to refer you to all my friends and family.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

My Jamaica Birthday Bash

Reviewed By 50 and Fabulous - Hawthorne, Ca. | Traveled to Jamaica ~ Caribbean
Elisa was a joy to work with. She was always professional and answered all of my questions whenever I needed her assistance or just simply didn't understand something. In the beginning stages she walked me thru the process of setting up a international trip and the choices she gave me for Jamaica were excellent. It was my 50th Birthday celebration and I wanted it to be super special. Well thanks to Elisa, it was. She was so very thoughtful that she sent my best friend and I a gift that was delivered to us personally down in the lobby at the resort. I was blown away at how considerate she was. But honestly I didn't expect anything less. She's excellent at what she does and I've already told so many of my friends and colleagues about her. I'll say this in closing, if you've got a destination vacation coming up soon, let Elisa set it up for you. As far as my airline experience, I thought it was much too long when returning. I'll definitely do a direct flight next time. Comfortable though
I would recommend this agent to my family and friends
Elisa Gaines responded:
Thank you for allowing me to be a part of a milestone celebration. I have noted your flight preference and as always will do my best to accommodate when available. I look forward to assisting you with your travel needs in the future. :)
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4 of 7 people found this review helpful

1st Cruise!

Reviewed By Tim & Slim - Atlanta, GA | Traveled to Nassau ~ Bahamas ~ Caribbean
This trip was patiently & thoroughly put together. No question seemed too small to answer. From airline to hotel to transportation to the dock to boarding the ship, each detail was considered. That made our 1st cruise experience so enjoyable!
I would recommend this agent to my family and friends
Elisa Gaines responded:
So happy I could be apart of your first cruise experience. I'm just a call away when you are ready for the next one.
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4 of 7 people found this review helpful

Elisa has made every one of our trips perfect. What got what we asked for and more. Great Job.

Reviewed By Tony - District of Columbia. | Traveled to
Elisa is the best. We may have been choosy but Elisa made us feel like family.
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Vacay Vibes

Reviewed By Rzy-n-Mira - Philadelphia PA | Traveled to Bahamas ~ Caribbean
We were kind of nervous never being on a cruise before but Elisa made us feel super comfortable and we will consider traveling with her again

I would recommend this agent to my family and friends
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1 of 2 people found this review helpful

Vacay Vibes

Reviewed By Rzy-n-Mira - Philadelphia PA | Traveled to Bahamas ~ Caribbean
We were kind of nervous never being on a cruise before but Elisa made us feel super comfortable and we will consider traveling with her again
I would recommend this agent to my family and friends
Elisa Gaines responded:
It was a pleasure working with you! Glad I was a part of the planning of your first cruise! I'm here if you need assistance in the furture. Thanks, Elisa
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1 of 2 people found this review helpful

One of my best trips!. This is my seventh

Reviewed By Sandy and Bobby Williams - Nassawadox | Traveled to Grand Turk ~ Turks and Caicos Islands ~ Caribbean
Elisa is a breath of fresh air! She made the preparation for our vacation easy and painless. After a bad experience with another agency last year I swore I would do it all on my own in the future BUT when I first spoke to her I was put to ease. Thank you for your professional warm and friendly manner. I look forward to working with her again!!
I would recommend this agent to my family and friends
Elisa Gaines responded:
THANK YOU for allowing me to assist you with your travel plans. It was an absolute pleasure working with you and I look forward to assisting you again in the near future. Elisa :)
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4 of 8 people found this review helpful

One of the best trips

Reviewed By Tasha - Nassawadox virginia | Traveled to Grand Turk ~ Turks and Caicos Islands ~ Caribbean
She was very helpful anytime I called or text she would respond. She work with our group and every thing we asked of her she did. We were all on the same floor and the rooms were next to each other. Having every one so close made it easier to keep up with everyone. She was awesome. Thank you so much.
I would recommend this agent to my family and friends
Elisa Gaines responded:
It was a pleasure working with you. I am so glad you all enjoyed your vacation! Look forward to working with you in the near future. Thank, Elisa :)
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1 of 3 people found this review helpful

Family Cruise

Reviewed By Tanye - Missouri City, TX | Traveled to Cozumel ~ Quintana Roo ~ Mexico
This was our first family trip!!! From start to finish Elisa Gaines provided top notch service! She was always willing to assist us with any questions or concerns we had. All we had to do is submit payments and she handled the rest. There ended up being 16 of us who traveled together and ALL of us had the experience of a LIFETIME!!!! We are already looking into next years trip that will no doubt include Mrs. Gaines as the lead:-) We had several first time cruisers and they had a blast.

Elisa you are stuck with us now, I will be contacting you soon to plan my 20th wedding anniversary trip!!!

God Bless You! You are certainly first class in your field.

Tanyetta Buckner
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

Best trip ever

Reviewed By Danielle - Nassawadox, va | Traveled to Caribbean
Elisa is excellent. She gave us the best experience for our trip.
I would recommend this agent to my family and friends
Elisa Gaines responded:
So glad to hear you had a great vacation. It was a pleasure working with you. Thank you for your business and I look forward to assisting you with the next adventure! Elisa :)
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4 of 9 people found this review helpful

The best travel agent - Travel Diva

Reviewed By Debra - Cape Charles, Virginia | Traveled to
Elisa has made my traveling experience fun filled and enjoyable. I look forward to vacations and she makes each one special for me. She is prompt to respond to any questions I may have. Elisa follows up after my trips to make sure I was totally satisfied with my trip and her services. Definitely the TRAVEL DIVA.
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

Agent Extraordinaire

Reviewed By AJ1120 - Richmond, Virginia | Traveled to
I thoroughly enjoyed my excursion designed and carried out by The Travel Diva, Ms Elisa Gaines. She provided all the guidance, suggestions, and information we needed to make our trip One of a Kind Spectacular. For Any future planned excursions I will be contacting her to book it.
I would recommend this agent to my family and friends
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3 of 7 people found this review helpful

Elisa made my first time planning a Caribbean getaway easy!

Reviewed By Happy Diva! - Buffalo, NY | Traveled to
I am a huge customer service critic and I have been pleased so far. There was a level of comfort and sincerity in every interaction.
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

She took the hard part away!

Reviewed By Work Hard So I Can Play Hard - Charlotte, NC | Traveled to
I am busy working mom and I need to make sure that our vacations are great. Working with Elisa was fantastic. She took the research off of my hands and allowed me to be as specific as I wanted in planning the vacation. She made suggestions and guided our choices to ensure the best possible vacation plan. I liked also that she had been to many of the places. First hand knowledge is worth a ton when planning to vacation in a new place. She brings that value. I highly recommend turning over your travel planning to Elisa. Let her take the hard part away so you can get away.
I would recommend this agent to my family and friends
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4 of 9 people found this review helpful

cruise

Reviewed By teria - Atlanta, GA | Traveled to
I want to say thank you for both cruises I was able to attend I had a great time Lisa you made the payment plan affordable and easy. You are the only person I have worked with and you are easy to work with very understanding and always trying to help. Thank you again and keep up the good work. I will let you know when I am ready to take my next cruise
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful

Family Vacations!

Reviewed By MJ - Atlanta | Traveled to Cozumel ~ Quintana Roo ~ Mexico
I have had the pleasure of working with Elisa a few times. This last vacation with my family has made her our designated travel agent. She is such a pleasure to work with and is always available.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful

A Trip to Remember!

Reviewed By Howard Family - Shelby, NC | Traveled to Bahamas ~ Caribbean
Ms. Elisa, my family & I want to extend our gratitude for a job well done! With it being my first time planning alone, you made it SO easy for me. I appreciate everything you did for us! Definitely a trip to remember! This was our first vacation as a great big family! We can't thank you enough! We're now looking into another vacation & most certainly working with you again! Also, we'd like to send you a gift for all of your hard work, what would be the proper address that you'd receive that? Again, thank you!!
I would recommend this agent to my family and friends
Elisa Gaines responded:
It was a pleasure working with you! :)
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3 of 8 people found this review helpful

Very cordial-even sent an appreciation gift to my room

Reviewed By Faith - Atlanta, Georgia | Traveled to
Reliable and flexible. Thanks Elisa!
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

No worries on our end

Reviewed By Glenda - Durham NC | Traveled to
She is the absolute best at what she does.. Thanks you Elisa!!
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Elisa Gaines, Travel Diva!

Reviewed By Tamela - Charlotte, NC | Traveled to
Most travel agents simply plan trips. Elisa Gaines creates experiences for her clients that they will remember for a lifetime. She has a sincere passion for what she does. I have traveled with her multiple times and each trip was more enjoyable than the last. She is truly the Travel Diva!
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

Great Honeymoon Cruisr

Reviewed By Clearissa - United States | Traveled to
Elisa is an awesome travel agent. She planned our honeymoon cruise and believe me, she left no stone unturned. She was easy to work with and made every effort to make sure we felt special. Although she has many clients, she makes each one feel like they are the only one. She goes that extra mile to make your travel experience a pleasant one. When we arrived in our cabin, Elisa was thoughtful enough to have a bottle of celebratory champagne waiting for us. How nice is that? Elisa will work tirelessly to find you the best vacation for the absolute best price. Just know that when Elisa plans a vacation for you you get the best in the business - The Travel Diva. I would recommend her to anyone and will definitely use her services again and again. When you work with Elisa, she will make all the plans and you will make the memories. Happy travels.
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

She was very helpful

Reviewed By Quinecy - Montgomery, Alabama | Traveled to
Made sure I enjoyed my first cruise
I would recommend this agent to my family and friends
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2 of 6 people found this review helpful

Excellent Service

Reviewed By Happy Cruiser - Rock Hill, SC | Traveled to
Elisa has always been very professional in handling the THREE cruises I have booked with her. She responses very quickly with the quote I ask for, and has given me all the details that I needed to make my trip enjoyable. I will always use her for travel and has referred her to my friends as well. Thank You Elisa Gaines
I would recommend this agent to my family and friends
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3 of 8 people found this review helpful

The best travel agent you can have makes traveling fun and affordable

Reviewed By Yvonne. R - JCNJ | Traveled to
Traveled to New Orleans and 3 cruises now booked for Punta Cana for 5/11/15 Thanks Elisa
I would recommend this agent to my family and friends
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4 of 10 people found this review helpful

Helpful & Patient

Reviewed By Frequent Traveler - Concord, NC | Traveled to
Elisa is excellent to work with. She is very professional, responds very quickly and is very knowledgeable. She has made planning vacations a breeze. She is definitely a contact to have on speed dial!
I would recommend this agent to my family and friends
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2 of 7 people found this review helpful

SHE IS JUST EXCELLENT IN DOING WHAT SHE DO BEST...THANK YOU ELISA.

Reviewed By DOLLY - JERSEY CITY NEW JERSEY..07305 | Traveled to
I WOULD JUST LIKE TO TAKE THE TIME TO SAY THANK YOU..ELISA.FOR THE PAST 2 YEARS YOU HAVE BEEN A PLEASURE TO WORK WITH..RATHER THEN DO IT MY SELF..YOU JUST DO IT MUCH BETTER.I LOOK FORWARD TO TRAVELING WITH YOU IN THE NEAR FUTURE.. HECK YOU ARE MY BEST TRAVEL AGENT IN THE WORLD.KNOW THAT. SHE IS A VERY SWEET PERSON INSIDE AND OUT SIDE..SHE'S A KEEPER...THANK YOU ELISA......ONA JOB WELL DONE...
I would recommend this agent to my family and friends
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1 of 6 people found this review helpful

Elisa made planning easy and fun!

Reviewed By Jazzy E. - Atlanta, Georgia | Traveled to
It was a pleasure to work with Elisa Gaines. She was very passionate about making our vacation a success. She went over and beyond what we expected as our travel agent. Her service was very professional and we are looking forward to booking our next trip.
I would recommend this agent to my family and friends
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