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Carol Wilhems

Henderson, Nevada Travel Agent
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Carol Wilhems

Carol Wilhems

Henderson, Nevada Travel Agent
An independent agent with Rendevous-Elite in Las Vegas, NV, a Travel Leaders Network affiliate agency
31 Reviews | 100% Recommended
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Self-guided and custom itineraries fulfillment

This travel agent sells more than packaged and/or guided tours. I offer reliable experience in both self-guided/self-drive tours and building custom itineraries.

My Travel Specialties

Adventure Advisor (Explore by Cruising)

UnCruise La Pinta yacht in Galapagos, Ecuador
   Adventure travelers, whether soft/light experience seekers or more active “get out the kayaks and zodiacs” type, appreciate the convenience of cruising blended with accessing areas that large ships can’t navigate.  All of the suppliers I regularly follow and have booked ... Read more from my Adventure Advisor (Explore by Cruising) bio.

Self-guided and custom itineraries fulfillment

Self-guided programs are provided by some wholesalers/tour operators for those travelers who are self-reliant and comfortable exploring foreign lands and their people on their own.  Usually, an itinerary is provided based on trip duration and season along with accommodations.  Extras such ... Read more from my Self-guided and custom itineraries fulfillment bio.

Adventure Advisor (Culture, History & Nature)

Wahclella Falls/Tanner Creek - Bonneville Dam OR
I look forward to giving scope and shape to your imagined travels. Not all adventure travel is alike, as your method of experience can range from river, small ship or expedition-style cruise, to packaged/guided tours onto independent touring via custom itinerary or ... Read more from my Adventure Advisor (Culture, History & Nature) bio.

My Travel Stories

Italy – a “repeat” destination

To start, I suggest multiple trips. Complex history combined with ranging geography (mountainous north, east/west shorelines face different seas and Tyrrhenian Sea islands) lend to regional explorations. 

First-time visitors should target the “big 3” – Rome, Florence & Venice. Rome requires at least three days, especially if visiting Vatican City (takes most of day)  ... Read more from my Italy – a “repeat” destination story.

Japan, Well-rounded adventure & culture

The Land of the Rising Sun ramping to the Summer Games (Jul 24–Aug 9, 2020) delivers safe and memorable vacations. Hospitality is a big part of Japan’s cultural fabric, so expect unique and authentic experiences.

For those seeking outdoor adventures, you find an entire country integrating the natural world into spiritual and everyday ... Read more from my Japan, Well-rounded adventure & culture story.

My Reviews

Rating: 5 31 Reviews | 100% Recommended

One of the best trips of our lives!

Reviewed By Nick S. - Henderson, NV | Traveled to French Polynesia ~ South Pacific
Carol was a pleasure to work with. My girl-friend and I both found our interactions with her to be genuine, friendly, and easy. I believe we both naturally liked each other. After speaking several times on the phone, Carol came to our house to finalize the details of the trip. She was able to accommodate to our schedule, was easily accessible, and quick to respond to calls and emails. Our trip to French Polynesia was absolutely amazing. I most definitely would like to go back. We had a few small questions/changes/hiccups that occurred mid-trip and Carol quickly answered calls and emails and helped to make them seamlessly. We've actually never used an agent before, but this process was smooth and it felt nice to have everything (including hotel and airport pickups, etc) arranged ahead of time and it did feel like we had extra attention paid to us at a couple of the nicer resorts. Carol came through and it would be a pleasure to work with her again.
I would recommend this agent to my family and friends
Carol Wilhems responded:
Thanks Nick, I'm under a fair amount of pressure when a client knows precisely what they want as you both did. Am glad I delivered your expectations and then some. That's always my goal, and it will be an honor to be at your service in the future!
1 of 2 people found this review helpful
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Not seasoned cruisers

Reviewed By jobo - Henderson, NV | Traveled to
We hadn't cruised in over 20 years so we solicited Carol's help to provide us guidance on making the right decisions. We were concerned about sea sickness but didn't want to purchase the most expensive room and Carol helped us choose the room that was positioned on the ship that very little movement was felt. Carol prepared and printed all of the paperwork detailing what to do with each item. Having the peace of mind knowing that she was just a phone call away if any issues came up put us at ease. She was very helpful with details that we would not have thought of. We would recommend Carol if you are looking for a travel specialist.
I would recommend this agent to my family and friends
20 of 40 people found this review helpful
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Going "home" to my roots.

Reviewed By Hail the Highlanders - Henderson, Nevada | Traveled to Scotland ~ Europe
Since this was my first trip going solo out of country, Carol took so much stress out of the process. She kept me up to date on the whole process and made the whole experience truly enjoyable.
I would recommend this agent to my family and friends
3 of 10 people found this review helpful
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Hawaii trip - “Fabulous trip”

Reviewed By ??? - Henderson, NV | Traveled to Hawaii ~ USA
Carol was professional and took care of everything. Even when we had to cancel our trip to the Caribbean because our cotravelers mother was very ill.
I would recommend this agent to my family and friends
6 of 16 people found this review helpful
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Meeting a blue-footed booby

Reviewed By Linda - NY, NY | Traveled to Galapagos Islands ~ Ecuador ~ South America
Carol is a pleasure to work with. Because she is so responsive and professional, Carol is my go-to person when it comes to traveling.
I would recommend this agent to my family and friends
6 of 16 people found this review helpful
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First time on a river cruise

Reviewed By Kathy - Columbus, Ohio | Traveled to Danube ~ On the River ~ At Sea
Carol is a great agent! She can definitely help plan a trip that is right for you. She is responsive to messages and works every step of the way from deciding which destination is best to answering questions along the way and follow up after return. She is honest and true with great attention to detail.
I would recommend this agent to my family and friends
6 of 16 people found this review helpful
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an unbelievable vacation

Reviewed By Stuart - Henderson | Traveled to Budapest ~ Hungary ~ Europe
The experience was outstanding, everything went according to plan.
I would recommend this agent to my family and friends
6 of 16 people found this review helpful
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Great trip

Reviewed By Darla - Henderson, NV | Traveled to Boston ~ Massachusetts ~ USA
Great
I would recommend this agent to my family and friends
5 of 14 people found this review helpful
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Hawaii trip - “Fabulous trip”

Reviewed By ??? - Henderson, NV | Traveled to Hawaii ~ USA
Carol was professional and took care of everything. Even when we had to cancel our trip to the Caribbean because our cotravelers mother was very ill.
I would recommend this agent to my family and friends
5 of 15 people found this review helpful
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Our third European River Cruise

Reviewed By Red - Henderson NV | Traveled to Danube ~ On the River ~ At Sea
Carol is a pleasure to work with. She always goes the extra mile to make sure your vacation is the best.
I would recommend this agent to my family and friends
3 of 12 people found this review helpful
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We know that because of Carol's efforts our Thaila

Reviewed By Jackie - New York City, New York | Traveled to Thailand ~ East and Southeast Asia
My first contact with Carol was this past January when I was planning an organized trip to Cuba. From the beginning she was warm personable always available and extremely helpful. She always always followed through on everything she stated she was going to do. She is a pleasure and a joy to work with and I am grateful we found her..

We are currently planning our own tour to Thailand this coming November.
I am very particular and difficult and Carol has been patient kind considerate thoughtful and knowledgeable in helping my husband and I plan this trip. She has made many positive suggestions and come up with many good ideas in her effort to accommodate us and deal with my crazy endless questions.!!!! As i tell her I am her number 1 fan.

My husband and I highly highly recommend her for all those reasons!!
I would recommend this agent to my family and friends
4 of 14 people found this review helpful
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The best travel agent we have ever worked with.

Reviewed By Maddie - Las Vegas NV | Traveled to Hawaii ~ USA
Working with Carol Wilhems was a pleasure. Her knowledge of HI was extensive. The amount of time and energy she put into planning this trip made me feel as if I was for only client. She always had time to answer questions and was just a joy to talk to. She is a devoted professional who truly cares about her clients. If you want to take a fantastic well planned trip , you must talk to Carol. She is honestly brilliant.
I would recommend this agent to my family and friends
5 of 16 people found this review helpful
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Hawaii Vacation

Reviewed By Sue - Henderson, NV | Traveled to
Carol is a fantastic travel specialist! She listens to what you are looking for in your trip and plans around that. Carol put together a day by day itinerary for my husband and I that exceeded our expectations. It was full of activities and yet allowed plenty of time to relax. We are looking forward to our next planned trip with Carol's expertise.
I would recommend this agent to my family and friends
12 of 31 people found this review helpful
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Can't wait to go!

Reviewed By Sally B - Fort Wayne, IN | Traveled to
Carol was a pleasure to work with. Whatever we asked she was able to find out about and got it planned. Can't wait to go on our trip now. We have no hesitation about anything as we know she is just a phone call away and so is our Irish travel agent in country
I would recommend this agent to my family and friends
9 of 25 people found this review helpful
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Upscale Luxury-Above & Beyond Service

Reviewed By Jody - Chicago | Traveled to
Carol went above and beyond with her service to help plan our first trip, in years , to Hawaii. I presented complex issues for Carol to manage. She needed to coordinate the trip to follow business on one island, I needed to know the cancellation policy, I needed a package which included breakfast and I needed to coordinate around a portion of the trip that would be paid for with award points. I needed allot!!! With all the constaints and in learning there was a portion she would not be able to book Carol remained focused on my needs and helping me in any way possible. Part of our stay was on the Kaanapali side and we loved her resort luxury recommendations. The other half of the stay was on the Wailea side and we booked the Fairmont Kealani. It met every expectation and beyond! Carol personally contacted the property to confirm the reservation and help secure a room upgrade. The package Carol booked was not available anywhere online. The idea to stay in two different properties rather then switching islands during our 10 day vacation was perfect for us. We didn't want to eat up a day switching islands and we were able to experience everything Maui has to offer. To complete our experience Carol took the time to provide suggestions regarding easy to access activities from each side of Maui. The best Luxury Vacation thanks to Carol's expertise!
I would recommend this agent to my family and friends
9 of 26 people found this review helpful
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Carol is a great agent to work with, knowledgeable and helpful

Reviewed By Red - Henderson | Traveled to
Carol was very helpful planning our independent travel to London UK, and to Paris France, prior to our first ever Riverboat Cruise on the Seine/France. She kept our budget in mind. Carol booked the international airfare for us and arranged transportation to and from the airport for us. She also booked our Eurail tickets from London to Paris. Carol also helped us resolve a vendor issue.
I would recommend this agent to my family and friends
11 of 30 people found this review helpful
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Top-notch Agent

Reviewed By Jan - St. Paul, MN | Traveled to
Carol was a joy to work with. Her enthusiasm was contagious. She was very knowledgable regarding our destination and took the time to make great recommendations and answer all of our questions. We would definitely recommend Carol and intend to call on her again for future travels.
I would recommend this agent to my family and friends
10 of 28 people found this review helpful
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Fun Trips

Reviewed By Barby - Nevada | Traveled to
Carol is a true professional in the travel industry. She is very knowledgeable and the trips that I have experienced with her are well planned and fun. I am looking forward to my next adventure.
I would recommend this agent to my family and friends
10 of 28 people found this review helpful
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Great trip!

Reviewed By Debbie - Simi Valley | Traveled to
Carol did everything possible to make our Alaskan Cruise such an enjoyable experience. It was a beautiful trip and we appreciated her every effort from finding the perfect cabin when it looked like everything was booked already to the flight back home. She had every detail covered. We look forward to working with Carol again in the future!
I would recommend this agent to my family and friends
9 of 27 people found this review helpful
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Absolutely, the best cruise of our lives!!!

Reviewed By Victoria & James - Santa Monica | Traveled to Cabarete ~ Dominican Republic ~ Caribbean
No one has ever offered better travel services than Carol Wilhems! Each and every detail of our itinerary was taken care of so that during our trip we could concentrate on having a great time. She even made us aware of making sure to take a flight out the day before the ship left port. Since we wanted to visit the S/E Caribbean, she did the research and recommended Celebrity Crusises. We're avid travelers and were incredibly impressed with the quality of the whole cruise experience with Celebrity. The cuisine was delicious from first glance (always beautifully plated) to the last nibble of the second desserts. We felt like royalty with 4 to 5 waiters attending our every need.
I would recommend this agent to my family and friends
6 of 22 people found this review helpful
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Four Happy Travelers

Reviewed By Happy Traveller - Henderson, NV | Traveled to Hawaii ~ USA
Carol worked hard to make sure that our trip was exactly what we wanted. It wasn't easy working with two couples on opposite ends of the continent, sometimes with different ideas, at the same time. But she did it! The four of us had a great time!
I would recommend this agent to my family and friends
9 of 28 people found this review helpful
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Hawaii

Reviewed By McCown - Estes Park, CO | Traveled to
Our trip was everything we had hoped for.
I would recommend this agent to my family and friends
7 of 24 people found this review helpful
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Excellent Profession to work with!

Reviewed By Deb - Las Vegas, NV | Traveled to
I have been working with Carol Wilhems for over a year now with my travel needs and I feel she is an Excellent Professional who has knowledge of the industry and industry partners, She works hard to make sure that she can help you design the best trip possible. She goes the extra mile and is all in. She has put many trips together for me over the last year and I could not be happier with her services.
I would recommend this agent to my family and friends
8 of 26 people found this review helpful
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Great Agent to Work With

Reviewed By Alaska Bound - Orlando, FL | Traveled to
Carol was extremely attentive and made sure that our first Alaskan cruise was going to be the time of our lives for my family and me. Very quick with answers to all our questions.
I would recommend this agent to my family and friends
9 of 28 people found this review helpful
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Italy and Croatia/Cruise

Reviewed By Kathy - Columbus, Ohio | Traveled to Italy ~ Europe
Carol did a great job planning a wonderful visit to Italy and Windstar cruise.
She was very thorough, from the flights and driver to and from the airport, to the great tour guides in the various cities. The cruise was a great experience and I hope to sail with Windstar again.
I am looking forward to having Carol plan my next trip!
I would recommend this agent to my family and friends
Carol Wilhems responded:
Thanks Kathy -- it was marvelous traveling with you on this 17-day exploration of both countries (with a day in Montenegro thrown-in!) I appreciate all your and fellow travelers' support throughout the planning process as well as during travel. Thanks for allowing me to share the memories!
4 of 19 people found this review helpful
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Excellent performance

Reviewed By Audrey - Honolulu, HI | Traveled to
Carol was very conscientious in making sure all the details were taken care of. We were on schedule and kept everyone on time. At the same time she made sure everyone was having a good time. I would definitely do another tour with her.
I would recommend this agent to my family and friends
8 of 27 people found this review helpful
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Carol was great at planning trips exactly the way we wanted.

Reviewed By SHEREE - Redington Beach, FL | Traveled to
She always found the perfect Hotel for me and friends from other states. Set up travel arrangements and made sure we all stayed in the same hotel with rooms next to each other. Always found extras that made the trip even more fun. We could not have done it without her.
I would recommend this agent to my family and friends
6 of 23 people found this review helpful
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Fun day trip from Vegas

Reviewed By Sally - Fort Wayne, IN | Traveled to Grand Canyon ~ Arizona ~ USA
Needed something special to do while we were in Las Vegas to celebrate a milestone birthday. Called Carol and we talked about flying into the Grand Canyon for the day. Carol quickly had several suggestions and emailed us the information. We were able to pick out the tour that suited us best with the amount of time and money we wanted to spend . We had great bus service from our hotel to the air center and a fantastic flight to the south rim where we spent the day exploring with the help of shuttle drivers and knowledgeable park staff. As always we are never disappointed in the direction Carol points us!
I would recommend this agent to my family and friends
9 of 30 people found this review helpful
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Fun Trips

Reviewed By Barby - Nevada | Traveled to
Carol is a true professional in the travel industry. She is very knowledgeable and the trips that I have experienced with her are well planned and fun. I am looking forward to my next adventure.
I would recommend this agent to my family and friends
9 of 30 people found this review helpful
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The Best Birthday Trip Yet!

Reviewed By Sally - Fort Wayne,IN | Traveled to London ~ England ~ Europe
Spent a week in London exploring all the sites and museums and restaurants we could leisurely handle! Carol arranged our hotel accommodations at the
K& K George Hotel. Superb experience! Good location near Earls Court tube station. We never needed a taxi for our daily trips. Friendly and helpful staff. We felt very comfortable and well taken care of!
I would recommend this agent to my family and friends
8 of 29 people found this review helpful
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She kept my desires and budget in mind!

Reviewed By Patrice - Northern California | Traveled to
Carol has planned a couple trips for me. She is great at devising itineraries that may be grand, but allow flexibility of time for fun and serendipity along the way. I’ve always felt a huge bang for my buck from a sightseeing and experience standpoint. Will definitely use her again!
I would recommend this agent to my family and friends
10 of 33 people found this review helpful
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My Travel Experience

Places I’ve personally traveled to or destinations I’ve booked for my clients.